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Dec 25, 2025
Dec 24, 2025
We normally stay in our RV this time we stayed in a deluxe cabin it was very nice.
Dec 23, 2025
This KOA is on the top of my list. The only issue I have is the sofa. Please get more comfortable furniture such as a dual small recliner sofa. When I Checked in I wasn’t given my cabin key and had to return to the office. No apologies were given.
Dec 22, 2025
Very Nice. We have stayed at this location a few times and have enjoyed all of them. The location is extremely convenient to all of the Pigeon Forge and Gatlinburg venues. All of the ladies working in the main office for check in/out are super!! Friendly, courteous, professional, knowledgeable and helpful. The grounds and maintenance personnel are included in the above comment.
Dec 22, 2025
Dec 22, 2025
We loved the location. Was super convenient to Dollywood.
Dec 20, 2025
Dec 18, 2025
Dec 18, 2025
We enjoyed everything about koa !!
Dec 16, 2025
We had a great stay.
Dec 15, 2025
We always have a great time here. The staff are always friendly and helpful. Clean and convenient! �
Dec 15, 2025
Every worker we encountered was extremely nice and helpful
Dec 15, 2025
Amazing Team working there who’s customer service is far and above the best I’ve had with KOA which have been great across the board as well. The grounds are super clean and well maintained and beautifully situated as well as super convenient. I would put a recommendation in to redo how the roads and sites are situated now that the extension for the patriot park cabins has been around a bit.
Dec 15, 2025
Great staff, no issues at all. Weather turned colder, no problem with heat in the cabin. Actually had to turn it down. 5th stay at this location, can’t wait to go back.
Dec 15, 2025
Dec 14, 2025
Campground was clean and quiet, the restrooms where very clean, the whole experience was very pleasurable we cannot wait to stay again
Dec 14, 2025
Dec 14, 2025
Pool did not work. Office staff was less than accommodating. No one seemed happy to be there. Cabin had not been dusted or deep cleaned in a long time. Spider webs and thick dust on the heaters and window sills. Refrigerator was not easily accessible, you had to move the table to be able to get to it. Fire pit was not turned on. Door did not seal all the way, it was open to the outside at the top.
Dec 11, 2025
Wonderful!! We shall return. ��
Dec 11, 2025
Comfortable cabin. Friendly staff in the office .. great location
Dec 11, 2025
The staff was wonderful. Our cabin was just what we needed
Dec 08, 2025
This place is great! The staff were very helpful even when we had to upgrade to a different cabin. It is so close to the Trolley Station which makes getting around Pigeon Forge easy.
Dec 08, 2025
Dec 08, 2025
I had reservations for 2 BR/bath & half. For some reason we got put in 2 BR/1 bath. We have been KOA members & have stayed here for years. Very disappointed in the way this was handled. I don’t know why they could not put us in the right cabin.
Dec 08, 2025
Very well maintained and great customer service
Dec 08, 2025
The location is perfect and the stay is easy. I would recommend a little work to the shower house near the kamping kabins , the one in the middle of the rv sites is superb so maybe an upgrade to the older, near the cabins, since those of us staying in cabins need the shower house more so.
Dec 06, 2025
We enjoyed our stay. It is convenient. The only thing that could have been better was the heating system. We had a hard time getting it comfortable. Either too hot or too cold so at night in bedroom we had to put AC on 72 so when it got too warm it would come on and cool it down. Overall, we had a great time and plan to stay again.
Dec 05, 2025
Was amazing cabins were awsome.
Dec 05, 2025
Stayed in a Deluxe Cabin. Cabin was nice but it didn't have cable TV. I expected better being Deluxe.
Dec 05, 2025
Had two cabins and rv space with dog fence. Only thing that we thought needed work was the dog pen was totally muddy and wish there had been something in it to not make it so muddy but the rest of everything was amazing the staff and the park itself.. Five star even though it wouldl not let me put a five star for some reason.
Dec 04, 2025
Not clearly marked how to get to the cabin, to many steps for older people
Dec 02, 2025
Nov 30, 2025
Nov 30, 2025
We have been staying there for Thanksgiving n other times since the 90's n never had a bad experience. One of our favorite places.
Nov 29, 2025
it was good
Nov 28, 2025
Everyone was amazing there cabin were clean. Close to all the attractions around pigeon forge and gatlinburg.
Nov 26, 2025
We stayed in a deluxe cabin. There was plenty of room with 2 adults and 2 children.
Nov 26, 2025
Due to the overall rise in the cost of living, and the high cost of nightly cabin rates, it makes it very difficult to bring a family for a few days and enjoy entertainment, food, etc.
Nov 24, 2025
clean and enjoyed the stay
Nov 21, 2025
Easy check in, friendly staff, clean and comfy lodging
Nov 20, 2025
We stayed in a small cabin. It was clean and quaint. we loved that it felt private even though we were among other cabins. The deck and fire pit were great. The pool area was clean and nice! Definitely recommend.
Nov 20, 2025
Checked into my cabin Friday night. The cabin was clean and nice, but there was black mold in the kitchen AC unit and the hot water only lasted about two minutes. I reported it Saturday morning, was told maintenance would handle it, but NO ONE was sent. I had to return back to the office that evening before anyone took action. The mold issue was fixed, but the hot water is still not working proper
Nov 19, 2025
Nov 18, 2025
Absolutely an amazing place to stay!!!! The toddler had a blast playing on the different play grounds. The dog park was really nice. The cabin was exactly what we needed. The staff was extremely welcoming and beyond helpful and friendly.
Nov 18, 2025
our second time to stay here. We loved it. Very close to all the attractions and the trolley stop is VERY close and easy to get to. Very accomodating staff and the bathrooms in the back are immaculate. Will definite stay here again
Nov 17, 2025
Best staff! Thank you for a great stay :)
Nov 17, 2025
Nov 17, 2025
The 2 ladies at the front desk are absolutely a delight. The facilities were great as well. I highly recommend.
Nov 13, 2025
Nov 13, 2025
The cabin was nice and toasty wish he had gotten one with a bathroom, but big enough for the two of us
May 31, 2026
Only issue is the closeness of other camping sites AND our site had goose poop all over. Host washed it off with a power washer, but kind of think that.ciuld have been done BEFORE we got here.
- Jennifer Barrett on Google
May 30, 2026
Excellent family vacation at the Pigeon Forge KOA. We shared a delux cabin with another family with small children and it worked perfectly, keeping our trip affordable while providing a lot of amenities for kids of all ages. The pool was clean and had plenty of chairs and space and all the restrooms and other shared areas were well upkept. The staff was also really friendly and responsive to any questions or needs. Would happily take my family back here.
- John Schaub on Google
May 30, 2026
We loved our stay at this KOA. I have to say it's one of the best KOAs for a kids. There are so many things to keep ur kids entertained. My son loved the park and the lazy river. The pool and lazy river is heated so it's open all year round!!!He loved the train ride and they also had move night. We will definitely come back.
- Tiffany Wolf on Google