Apr 01, 2024
We loved how clean the washroom facilities were- well done. We stayed in the basic cabins and it was perfect for what we needed for the weekend- we were surprised how respectful and quiet the park was at night considering it was a very busy Easter weekend.
Mar 31, 2024
We stayed in a 2 bedroom camping cabin. Nice Stay. a plus the camping kitchen nearby had a sink and burners ,did not have hot water though for washing dishes. had a microwave and mini fridge. 3 of the mattress were fine. one of mattress on the top bunk was very hard. Nice the pool was heated and stayed open late, my kids enjoyed it. Overall an enoyable experience and would stay again.
Mar 31, 2024
Stayed there a week in a cabin, after a 12 hoour drive from michigan we went to take a shower/bath for my wife and the hot water was not working. It was working in the kitchen. It was after hours so we had to wait till next morning. I asked front desk when we checked out if we could get a partial refund for that day and she said because it was fixed no. Just thought that wasn’t right. Thanks
Mar 31, 2024
Great cabin. Fun playground. Heated pool was a bonus! Convenient to park as well as tourist attractions. Very happy to have an economical, pet friendly option for our vacation.
Mar 30, 2024
Mar 30, 2024
We enjoyed our stay at the KOA. Would be nice if they told you when you called to make a cabin reservation that you couldn’t park by certain cabins and that you had to haul your stuff to your cabin a hilly sidewalks and down stairs this would have changed what cabin we booked. We had also stayed at other KOAs with the same kind of cabin and the partial kitchen included silverware, plates, cups.
Mar 30, 2024
Got a decent deluxe cabin. Had a minor issue with ants taking over but maintenance brought some spray right away. Cabin was clean- staff was wonderful. Great location. Kids loved the pool and lazy river
Mar 30, 2024
Our cabin was so cute. I felt a little mislead with the description that said it looked over the park. We were looking over the bus station that was so loud. Only issue with cleanliness was that an old band-aid was on our blanket, everything else was wonderful. The landscaping was pretty. Loved our fireplace! I'd recommend removing the bench in the bedroom and putting shelves or a dresser.
Mar 30, 2024
Mar 29, 2024
We had a wonderful stay here. Rachelle is a gem. Nice big dog park. Walking distance to the Old Mill shops which is very nice. And having the Trolly station within walking distance is perfect. So much traffic in the city. Beautiful campground.
Mar 26, 2024
Mar 26, 2024
Very cozy and enjoyable . Only thing that bothered me is in the middle of the night I went to the women’s bathroom and there was a drunk man in there kind of spooked me but the place was fantastic!!
Mar 25, 2024
My husband and I stayed in the deluxe cabin, and it was great. They had everything that you would need for your stay, and if you needed something all I did was asked and it was at the cabin within 10 minutes. We stayed for a week and loved it, they have a heated pool and hot tub. The girls in the office were friendly and helpful. We can't wait to come back. Thank you KOA
Mar 25, 2024
Everything’s perfect. We will definitely come back again soon. We want to try the deluxe cabin on our next vacation.
Mar 25, 2024
Beds were not comfortable VERY HARD..cabins were very close..need more stuff to do for couples
Mar 25, 2024
Everything about stay was fantastic. Look forward to many more stays!
Mar 23, 2024
Mar 23, 2024
I love the Deluxe Cabin. My parents are elderly and they are easy to access. The location is perfect. The campground is awesome.
Mar 23, 2024
Mar 22, 2024
It was a great get away
Mar 22, 2024
The cabin was clean and the beds were comfortable. We will use this place again.
Mar 22, 2024
Mar 22, 2024
Everything was great
Mar 20, 2024
The cabin was awesome! I will come back asap.
Mar 18, 2024
We enjoyed our stay. Would have rated a 10 and 5 stars if our shower would have had hot water. Sink was hot, but shower never got warm. Also, on our best weather day, we arrived to the pool at 8:04pm to find it closed when we were told closing time would be at 9pm.
Mar 18, 2024
We had a great time at the Pigeon Forge KOA. We loved our cabin, enjoyed the lazy pool and hot tub and everyone we met was very kind and friendly. We will definitely be back again!
Mar 18, 2024
Rachel was the best EVER. She made us feel welcomed the moment we stepped in th office. She even placed my baby's milk in their refrigerator until we could check into our other cabin. Thank you to Pigeon Forge KOA team. Yall made our stay Phenomenal. As we were leaving they were putting mulch out in flower beds ect, making it look beautiful as ever. Aging thank you for your hospitality.
Mar 17, 2024
We had an awful problem with ants our entire stay and had multiple other problems with our cabin. Maintenance gave us a can of Raid to use after we had already had to buy other stuff. Management told us we shouldn’t have used it inside despite the invasion of ants and lack of their help to get rid of them. We had to throw food away due to them. Management was rude when they called after our sta
Mar 17, 2024
Great as always, just wish more details were given on the site about not having kitchen ware.
Mar 16, 2024
Our stay was wonderful. Checking in and out was easy. The cabin and outdoor area were well kept and just as advertised. My only complaint would be the upkeep of the showers and camping kitchen. The showers were understandably dirty at times, but it seemed like the camping kitchen was never cleaned, so we didn’t get to use that amenity. Otherwise, the stay was great!
Mar 15, 2024
Awesome staff, especially Rachel, she’s fabulous!
Mar 14, 2024
Mar 13, 2024
We enjoyed our stay. Very friendly staff.
Mar 13, 2024
Only had one night..first time there. Loved it! I would love to bring my family there this summer...my grandkids are young adults. They would love it
Mar 11, 2024
Love the cabin we stayed in the only thing was the tv work but it was fuzzy and the young man work on it twice and couldn't get it clear . And koa was awesome they gave me a little discount . Love it and will stay again soon.
Mar 11, 2024
Mar 11, 2024
We loved our cabin but the mildewed shower curtain should be changed by cleaning staff.
Mar 11, 2024
Very nice area and convenient and friendly staff!
Mar 11, 2024
Loved the deluxe cabin it was very nice, clean and comfy. The lady at the registry camp office was extremely nice and helpful. Will definitely be staying again.i like that you had a cabin to fit 8 .
Mar 11, 2024
I worked for KOA back in 2016 to 2018 in Cherokee and loved every minute of it. From the customers to my coworkers. The stay in our Cabin DC6 was phenomenal. We had Enough room for everybody in my crew. Customer Service is hard to work in so please people if this KOA don't make you happy. Go else where. Don't ruin someone else's stay just because you want to be a Karen. Thank you Pigeon Forge KOA.
Mar 11, 2024
We tried checking in at 3 pm on Saturday March 11th. They told us that our cabin wasn't ready yet. Said they would call us and didn't. I went back in there at 3:30. She said it was ready. We've been a Koa member for years and never had this problem. Most if the time we could get our cabin early at other places.
Mar 10, 2024
The cabin was great and we had a great time. There needs to be more gravel added at the parking area for cabin DC7. My mother in law fell in the mud and could have been seriously injured.
Mar 07, 2024
Cabin couch showing a lot of wear and tear. Floors need a deep clean…feet turn black when walking around. Otherwise, good stay.
Mar 07, 2024
Friendly staff and everything was very clean .
Mar 06, 2024
awesome
Mar 05, 2024
Great stay. Cabin was better than we could ask for.
Mar 04, 2024
We stayed in a cabin. Everything was nice and clean. We were staying for a weekend teen prayer conference so we needed to check out late so we could attend the 10 am service. I did wish you would accommodate late check outs with a fee during off seasons versus paying for a whole day when I checked out at 2. I would not mind pay even half the cost of a day versus a full day.
Mar 04, 2024
Mar 03, 2024
Was not happen to pay an extra 110 for storage of my camper after paying to stay in a cabin
Mar 02, 2024
Enjoyed a cabin for two nights. Very clean and well equiped with towels, etc
Apr 28, 2024
We had the best time camping at Pigeon Forge KOA. There is so much to do there and we didn't get half what we wanted to do. We will make this trip again next year! The campground had a little bit of everything you need. My dogs were happy in their dog park. They ran off energy. I used my own shower but only negative I can say is because it'sa huge park they had one building for co Ed showers and hubby ran out of hot water. Not stopping us from coming again! We had a blast!
- Kaila Mckenzie on Google
Apr 26, 2024
Great stay. Beautiful views close by. If we go back we will stay again.
- Tina Henthorn on Google
Apr 09, 2024
This is a very clean and kid oriented canpground. My only complaint is how packed the sites are.
- Leigh Ann Stroud on Google