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Campground Reviews

Apr 13, 2023
I don’t usually give 5 stars, but the staff did go above and beyond. There were a few hiccups but as I said, the staff made up for it. From our campsite being full of snow and needing to move, to the water needing to be shut off, needing to dig out the sewer trap, the staff was always pleasant and made sure we were taken care of. Great location great views. Will come back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for giving us 5 stars. It has been a challenging Winter and Spring with so much snow.
Apr 11, 2023
Always a great stay at the Lava KOA, love this place and the facilities!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for choosing Lava Hot Springs KOA.
Apr 10, 2023
The cabin is set on a beautiful part of the river. It is pleasant to sit on the back patio, turn in the fire pit, and enjoy the view. The kitchen has most of what you need and the cabin is nice and clean with comfortable beds.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your stay and taking the time to give us a 5 star review.
Apr 10, 2023
Another great stay at Lava Hot Springs KOA, absolutely love their cabins!

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much. we are happy to hear you enjoyed your stay.
Apr 08, 2023
Friendly & helpful staff Not big rig friendly Power pedestal had to be dug out from snow bank Had to share water source Awesome KOA, great for family get away Not winter friendly

CAMPGROUND RESPONSE / COMMENTS:

We apologize for not meeting your expectations. Getting sites ready with the snow accumulation has been challenging. The campground officially opened on April 6th.
Apr 08, 2023
Nice river site, clean bathroom and showers

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to give us a nice review.
Apr 03, 2023
It was good except there were snow where we supposed to park!

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the snow. Parking lots are plowed daily. This winter has been challenging.
Mar 30, 2023
We never stay in Koa but this was open during the crazy snow winter. Host was super helpful and we were basically alone in the East Campground right on the river. I imagine summer here is super busy. But river right at your site would be very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating.
Mar 20, 2023
Everything is good and perfect ���

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Mar 20, 2023
It was beautiful, comfortable, private and close to the hot pools. I loved it. I want to come back as soon as I can.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. We welcome your return visit soon.
Mar 16, 2023
Beautiful cabin (#5) for this stay, everthing was perfect. Please fix the WIFI as it drops out all the time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and for bringing your WIFI experience to our attention. We have notified a tech to look at the service.
Mar 13, 2023
The cabins have just about everything you need. The outside patio over the river is amazing. Have stayed there numerous times. The staff is very friendly. The only negative is I wish they would buy new mattresses.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We are looking at replacing some of the mattresses.
Mar 13, 2023
Although this rating is for KOA Lava Hot Spring East, i would also like to commend Jim of KOA Lava Hot Spring West office. He was very helpful and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments and five star rating.
Mar 13, 2023
Everything about our stay was great except for out of the 3 Deluxe Cabins we rented, only one of the fire features on the back decks worked. We all went to the deck where the fire feature worked to roast marshmallows so it worked out, however wasted quite a bit of time and effort trying to get the other two to work.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. We apologize for the fire experience situation. We have had maintenance check them. Always feel free to contact office staff or call the after hour contact number posted on the front door of the office so that we can assist you.
Mar 09, 2023
Mar 05, 2023
The cabins are very cute and cozy. I love them.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Feb 21, 2023
Feb 21, 2023
Feb 20, 2023
It was really great what a beautiful place. Customer service was amazing. I don't know how we got so lucky. Definitely recommend to anybody looking for a little romantic getaway.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Feb 19, 2023
Relaxing �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating.
Feb 07, 2023
Feb 06, 2023
Feb 06, 2023
Only one small package of coffee. Only one key available. Info about places to eat would be nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. Restaurant information is on the map given to guests at check in.
Feb 05, 2023
Needs a tv. And beds were super hard.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. The cabin amenities are noted on the confirmation email when the reservation is booked. We apologize that we didn't meet your expectations.
Jan 30, 2023
Always a great place to stay. In the summer we pull our trailer and stay in the trailer site, during the winter we stay in one of the mini cabins. Close to town, friendly people, and an all-around great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to rate your stay. Looking forward to your next visit.
Jan 16, 2023
Jan 09, 2023
it was beautiful and just what we needed!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Happy to hear that you enjoyed your visit.
Jan 02, 2023
I cannot say enough wonderful things about my stay at Lava Hot Springs KOA. Last year I stayed in the RV park & this year I re-visited but stayed in their deluxe cabin. The staff, Jim and Cama,(sp?) are so helpful, accommodating, informative and pleasant. This KOA is a 10 in every way! Beautiful views no matter where you stay and the cabin is so inviting, cozy and comfortable!! I will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Looking forward to your next visit.
Dec 16, 2022
Dec 07, 2022
Great cabins!.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review.
Nov 27, 2022
VERY expensive for what we got. Rates should be significantly less in the winter.
Nov 21, 2022
The cabin was drafty. There was on one tiny tv. The fire pit outside had the cover frozen onto it and was unable to be used. Over all it was not as good as the cabin at the west KOA.
Nov 07, 2022
Oct 31, 2022
Always to pleasure to stay,Excellent place to be with families and friends.Thank you.
Oct 29, 2022
Nice campground, liked the spot next to the river. Walking distance to town. The train was very loud at night is my only complaint but that would be all over town.
Oct 29, 2022
Very friendly. Nice site.
Oct 26, 2022
Train noise, but this is the not KOA’s fault.
Oct 24, 2022
Great clean KOA!
Oct 24, 2022
The campground is well maintained and has great spots by the river. The only negative of the campground (and Lava Hot Springs in general) is the road and train noise at night. Otherwise its a first class campground and is close to some of the best soaking on the planet!
Oct 23, 2022
we love this place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for rating your stay.
Oct 23, 2022
Large, beautiful sites. Very clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for rating your visit.
Oct 23, 2022
Great location to hot springs, wifi has been improved greatly compared to previous years.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your five star rating and comments.
Oct 22, 2022
Oct 22, 2022
They need to level the pads as they are overly uneven, making it difficult to level a motorhome. Otherwise, everything was nice.

CAMPGROUND RESPONSE / COMMENTS:

We are looking into your comment regarding the uneven site. Thank you for your rating.
Oct 21, 2022
Oct 21, 2022
Nice level site, cute store, nice staff, close to town. The big bummer is what others have said the road next to it is loud with trucks jake braking and an occasional loud train. Shade in the premium spots is non existent. Our premium site did not have a propane grill.
Oct 19, 2022
Campground is great. Wide variety of site sizes to fit everyone. River sites are beautiful. Walking distance to town. Extremely clean and well kept. Two major downsides- which aren’t the fault of the owners - the proximity to the highway and railway is intolerable; and the bugs (some sort of creepy flying beetle) by the hundreds , mostly in the afternoon.
Oct 19, 2022
Friendly staff. Nice level pads.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating.
Oct 18, 2022
I enjoy the clean facilities at this KOA. The only down side is it being so close to the highway and the loud trucks all day and all night but not the facility faultZ

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Wished that we could move the highway and train tracks but we can't. Ear plug are provided at the office.
Oct 18, 2022
Friendly staff. Clean camp ground. Great stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for rating your stay.
May 04, 2024
New spots are very tight... churning makes it tough to get in and out
- Rico Davis on Google
Apr 30, 2024
Always a fantastic stay !
- Ronald Pittman on Google
Apr 06, 2024
We stayed in L46 and patio is facing the river. Very nice night bbq and fire pit experience. Close by train tracks and freeway is the downside though. The cabin was very clean and cozy. Kids loved the bunk beds.
- S Tiwari on Google