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Tent Reviews

Jul 03, 2026
Tent camped for three nights, four days. Campsite was clean. Views and access West Canada Creek were amazing. Staff was friendly and attentive. Onsite events for families and children were fun. Only recommendation is to put showers/bathrooms closer to tent sites and plant more grass on tent sites for better padding under the tents. Overall great stay!
Jun 30, 2026
Jun 26, 2026
For koa's having 3 levels of stays journey, holiday and resort,doesn't live up to be considered a resort. Tent site very beautiful the grounds beautifully kept. bathrooms not very family friendly as in being able to clean children at the same time. pool was nice just cold. Playground is beat up some things broken. Mining discount was not great. Staff doing kids acti. talked poorly of their jobs
Jun 22, 2026
love it and glad to ret
Jun 22, 2026
This was our 3rd time camping at Herkimer KOA. We always have a great time. The bathrooms are so clean and we appreciate that being tent campers. Shout out to the staff! Check in and check out was easy and friendly.
Jun 22, 2026
First time staying at a KOA and we were impressed with the helpful staff. The whole campground was beautifully landscaped and all facilities were clean. Will definitely return to other KOA sites and recommend to friends and family.
Jun 21, 2026
Jun 08, 2026
The site we were at was littered with dozens of rusty nails and an old tire. When I mentioned this to the front desk, they said they would have someone out to clean it up, but they didn't seem interested in doing anything to make up for the site condition.
Jun 08, 2026
Beautiful site with lots of greenery. I would like to see more signage and information from KOA about your sustainability practices, do you refrain from using pecticide and ferilizer? Do you use native plants for garden beds? Low flow toilets? River safe soaps and cleaners? Can you provide composting? Sustainability lesson? Thanks!

CAMPGROUND RESPONSE / COMMENTS:

It is wonderful to read how much you enjoyed the greenery and peaceful setting. We appreciate your interest in how we care for the property and will share your suggestions with our team. We would be delighted to welcome you back.
Jun 08, 2026
From the moment that I arrived everyone was absolutely wonderful. I enjoyed a nice big tent site with electric right along the beautiful sound of the flowing river. The campsite was in immaculate condition. I will most definitely be back. also, the digging for the World Famous Herkimer Diamonds was exhilarating.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased the river, tent site, and overall atmosphere created such a great experience, and it is nice to know the diamond digging added to the fun. We look forward to welcoming you again!
Jun 01, 2026
May 22, 2026
This was my first stay at a KOA CAMPGROUND! They are pros. I feel spoiled for other camping sites now. The attention to detail, the OUTSTANDING customer service, the friendly staff and the beautiful campground itself all made this a trip to remember! I will be coming back! Thank you for everything you do!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We are glad you got a little spoiled at our KOA campground and that our staff and setting made such an impression. We are glad you felt well cared for and we look forward to welcoming you again!
Apr 15, 2026
I come to the campground couple times a year. I usually stay in the cabin always had a good experience on this trip. I got a tent site with no hook ups. I was very disappointed. The area was flooded. The ground was soaking wet and full of geese feces that I ended up just sleeping in my truck cause I didn’t wanna ruin my tent the campground was empty. It would’ve been to be put on a dry servic

CAMPGROUND RESPONSE / COMMENTS:

Thank you for letting us know about your recent stay. We are glad you visit us often, and your feedback about the tent site conditions is important as we review early season readiness. We appreciate you sharing this and hope your next visit is much smoother.
Oct 14, 2025
Nice and clean. Lots of activities and great views.

CAMPGROUND RESPONSE / COMMENTS:

Lief, thanks so much! We are happy to know you enjoyed the clean spaces, fun activities, and beautiful views! That sounds like the perfect camping combo! We would love to welcome you back for another memorable stay, great views will be waiting!
Sep 22, 2025
Liked everything except the fact that on our first night they checked someone in at 11:30pm so we were woken up to banging and clanking and profanity being shouted by this individual as he set his tent up without a light so he turned his car on in front of OUR site not his and had the lights shining right on our tent. Livid is an understatement. There’s more. But no room to type

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry your stay was disrupted. That experience is not what we want for our guests. We appreciate you bringing it to our attention. We hope you will consider giving us another chance.
Sep 18, 2025
We have been going to Herkimer KOA for over 30 yrs. We use the tent sites. We started going with our children and now we are taking our grandchildren. We love the tubing and the kids can play without any worries. Great family time.

CAMPGROUND RESPONSE / COMMENTS:

Hi Kevin, Thank you for your kind words! We are so happy to be a family tradition for over 30 years! It is great to hear tubing and the family friendly vibe continue to create lasting memories for you all. Looking forward to many more years of fun!
Sep 08, 2025
Always awesome! Please lower the price of firewood.

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. Your kind words are the gold standard we continuously aim for. Thank you and we are excited for your next visit!
Aug 31, 2025
Aug 28, 2025
Everything A plus

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Aug 18, 2025
This place was great! The entire camp is set up perfectly and conveniently and every one of the staff are very pleasant and helpful. We didn't know about all of the family activities so they were a bonus and our kids had an amazing time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you and your family had a great time and enjoyed the activities. Cannot wait to welcome you all back!
Aug 11, 2025
Staff was great Tent site very hot no shade very expensive for a field site

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 10, 2025
Nice place.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 08, 2025
Overall a great stay. Friendly and helpful staff members made it fun for our children with lots of activities. The only issue that was an inconvenience is the bathroom plumbing issues during the weekend. Fir the past 4 years that we have stayed, the bathrooms and showers were overloaded causing plumbing issues. We enjoyed our stays regardless. Thank you

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 06, 2025
We loved the Creekside Tent sites! The site was large with plenty of shade trees and direct access to the creek. We were there Sun.- Tues. and it was nice and quiet, but still had fun activities. Having the diamond mine right across the street was convenient. My only minor complaint is the pool was very cold and in need of vacuuming. Bathirooms with warm water closer to tents site would be n

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We agree, the creek side tent sites are special! We hope to have the opportunity to welcome you back again soon!
Aug 03, 2025
Staff was amazing! Food and ice cream on site was a huge plus. Some wear and tear on facilities is showing. The river tubing was a big hit!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! So glad you enjoyed the staff, tubing, and ice cream! We loved having you and hope to welcome you back again soon!
Aug 01, 2025
Aug 01, 2025
Jul 29, 2025
The website states that there is only 1 tent per tent campsite. However, when we arrived, there were sites with multiple tents stacked on the very small sites. Also, the neighboring site that had 3 tents stacked also had taken our picnic table. The staff did bring us another one right away, which was nice. Now had we known we could have had multiple tents we would have had other family join.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 29, 2025
We were given wrong information and therefore made our stay not great

CAMPGROUND RESPONSE / COMMENTS:

We apologize for any misunderstanding. This is certainly not the experience that most of our guests have during their stay with us. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 27, 2025
Jul 26, 2025
The campground was great except the hour's of the store should be later. Also tried going to the ice cream truck was supposed to be open till 9:00 we got there at 8:40 it was closed

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the campground. We apologize for the inconvenience with the store and ice cream truck hours, your comments are helpful as we work to improve the guest experience.
Jul 25, 2025
Needs another bathroom at the end of dead end. Up towards the house.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 23, 2025
Jul 21, 2025
This is our 4th annual trip to Herkimer. We had an absolute blast as usual! River rafting and the DJ dance party are among our favorite activities! Everyone we encounter is helpful and kind. Thank you so much!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for making us part of your annual tradition! We are thrilled you had a blast. Glad to hear that the rafting and dance party are still favorites! See you next time!
Jul 20, 2025
We had an excellent time, unfortunately we arrived late and were up very early to mine, but we had SO much fun. The facilities were clean, staff was awesome and we will definitely be back! Camping was fantastic and the space was clean, maybe some bigger space number signs, it can be hard to see them at night! Other than that, perfect

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Jul 14, 2025
Our stay was short but we made the most of it! The river floating was a blast. The kids loved all the different activities that were provided. Campsite is very clean and staff is friendly. We will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharking your feedback with us. We are delighted you have enjoyed your experience with us and we cannot wait to have you back!
Jul 12, 2025
Tent sites are too packed. Too close. With no buffers(bushes,trees) If you’re coming here to relax don’t do it. Great circus like environment for children most definitely. Plenty to do for kids! Not a place for singles or just couples. Staff were nice.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 05, 2025
Every KOA employee that we encountered was very friendly and extremely helpful and informative. The property was clean and very well maintained. The campsite itself was perfect for us; level, quiet, and shady. I would highly recommend this campground for single campers, couples, or families. Next time, I'll reserve in advance and stay in a cabin. Or better yet, the treehouse!

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled to hear that every KOA team member you met was friendly and informative. It is great to know we met your expectations and that your campsite was 'just right' for a relaxing stay. We appreciate your recommendation and yes, the Treehouse offers a fun and unique experience!
Jul 03, 2025
Great tent site. Loved the river flowing by the site . Kids really enjoyed the weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so happy you loved the tent site and that the kids had a great weekend. Hope to see you all again soon for more fun!
Jul 01, 2025
Great stay and staff. Only one recommendation- perhaps post the hours at the snack and ice cream huts in the garden- we were planing to purchase from them Sunday only to find it was closed.
Jun 30, 2025
Had a great time! The rain was a downer but there was so many activities and were able to enjoy our awesome campsite. The pool was freezing and my kids were really looking forward to swimming. The creek was a blast though!
Jun 23, 2025
Went with scout troop. Tent sites were in shade, well maintained, clean bathrooms. Very nice staff, would highly recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We are delighted you have enjoyed your experience with us and we cannot wait to have you back!
Jun 17, 2025
The campground was clean, well maintained, and had everything we needed. There were many activities and the staff was present and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Jun 17, 2025
Everyone there was very helpful and kind. My son loved all the activities. We tented and the site was kept up well. My car would not start so the KOA staff helped to jump start my car.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are so glad to hear our team was able to help and that your son enjoyed the activities. It is great to know your tent site was well-maintained and ready for a great stay! We hope to welcome you back for another camping adventure soon.
Jun 16, 2025
We loved the atmosphere there. Staff were all very cheerful and loads of smiles! I plan on coming back for a longer stay. The tent sites were very well kept. And tons of activities for my grandson to do. My only complaint was that there was no coffee made in the store and I had to go to town to get coffee. Also the second night there a family of 7 was put next to us. They were loud past midnight.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We take immense pride in ensuring our guests have a memorable experience. Your insights are valuable and we will certainly take them into account. We cannot wait to welcome you back again soon!
Jun 14, 2025
Tent campsites were very close together. A group arrived late and were yelling and screaming past 2am. Don't you enforce quiet hours?

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon so that we can share a more positive experience.
Jun 10, 2025
Everything was great but my wood wasn't delivered to my site as requested.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are glad to hear everything was great and apologize for the missed firewood delivery. It is an uncommon instance and we will do better. We look forward to seeing you again soon!
Jun 09, 2025
Campground was great. Friendly people and a nice vibe. We stayed at tent site #91 and I do want to mention that the fire ring was an old tire ring with no grill. I generally expect that the fireplaces at a camp site will have a grill. It did not impact me for this stay, but I could see it being a problem in another situation. The adjoining tent sites all had fire rings with a grill.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and the friendly atmosphere. We also appreciate your feedback about the fire ring at your site. Thanks for letting us know and we hope to welcome you back soon!
May 28, 2025
Excellent staff and clean campground. We will be back

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you had a great experience and look forward to seeing you again soon!
May 28, 2025
Amenities were clean and the activities were fun!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are happy to know that you had a great experience camping with us and look forward to your next visit.
Jul 07, 2026
Great campground on West Canada Creek. Lots of stuff to do, dog friendly. Sitting in the creek with lawn chairs, watching the tubers, ducks, geese go by was lots of fun
- Anita Jones on Google
Jul 07, 2026
We spent the 4th of July holiday at the Herkimer KOA. We reserved a creekside site with full hook up. Check in service was very good and fast. We really liked our site. The weather was very hot and many families enjoyed tubing down the creek. Fun to watch! They had a full roster of activities. We went to lunch across the street at the diamond mine. Food was really good. They had a cute parade of bikes on the 4th and Duck race. They also were good about stopping people from using fireworks. Now for some friendly suggestions. They had a pool party with free popsicles and pool balls and floats. We just happen to use the pool during the party. They played popular music hits. The pool party only last 1 hour. When the hour was up, they cut the music and asked campers to return the pool balls/floats “so they could use them again next year”. So sad. Kids were having fun in the pool with the dollar store floats. Just thought that was so cheap and unnecessary. The ice cream trailer, “Scoops” has very limited hours. On the weekends it should be open all afternoon/early evening. And finally the women's room was filthy. Backed up toilets. Please correct! Really nice campground but in need of some improvements that are key to the customers experience.
- Laura LaPorte on Google
Jul 06, 2026
The sites at this KOA are extremely small. However, the resort itself is well maintained and provides many activities. The Herkimer Diamond Mine is right across the street, an easy walk, making it super convenient.
- Alayna Shipley on Google