General Campground Information

Herkimer Diamond Mines

The Herkimer Diamond Mines, located on the property, is open daily during the summer season.
At our above ground surface mines, you can search for the Herkimer Diamond Quartz Crystals. They may be hiding right in front of you! Collection methods vary, but most folks like to break open rocks in search of the beautiful double-terminated quartz crystals. The Mines are open 9am - 5pm daily, rain or shine!
Reservations are not required, daily wristbands can be purchased at Miners' Village.
For more details visit HerkimerDiamond.

Camping Registration Hours

April 10th-May 21st:Sunday-Thursday 8:00am-5:00pm, Friday and Saturday 8:00am-6:00pm 

May 22nd-Sept 7th:Sunday- Thursday 8:00am-8:00pm, Friday and Saturday 8:00am-10:00pm

September 8th - October 31st: Sunday-Thursday 8:00am-5:00pm, Friday and Saturday 8:00am-6:00pm

Cancellation Policy

Cancellation Policy: Cancellations made prior to the deadlines below will receive a refund of the deposit minus a $25 cancellation fee. Cancellations made within the cancellation window will result in the forfeiture of the one-night deposit.

Cancellation Deadlines:

  • RV Sites: 7 days prior to arrival
  • Tent Sites: 7 days prior to arrival
  • Camping Cabins: 14 days prior to arrival
  • Deluxe Lodges: 14 days prior to arrival
  • All Other Lodging Types: 14 days prior to arrival

All cancellations must be made before 4:00 PM (local campground time). For example, if your arrival date is July 20, you must cancel before 4:00 PM on July 13 for RV and tent sites.
Camping is an outdoor experience, and while we always hope for great weather, conditions are beyond our control. Once your reservation is made, we hold your site exclusively and turn away other guests; therefore, deposits and refunds are handled according to this cancellation policy, regardless of weather conditions.

No Call / No Show: Guests who do not arrive and do not notify the campground will be charged for the full stay.

Pet Policy

We follow the KOA National Pet Policy. Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners. Bring the leash. Dogs must be kept on leashes no longer than 6 feet when outside their owners' vehicles or rental units. Do not leave a tethered dog unattended. Remember manners. Constant barking bothers other campers. If your pet is too vocal, you'll need to find other accommodations. You are required to pick up after your animal friends. Our pet fees apply to our lodging accommodations and vary depending on size and type of accommodation.

Service animals are welcome throughout the campground at no charge, including in areas where pets aren't allowed. Pet fees, pet-area restrictions, and breed, size, and weight limits don't apply to them. Service animals in training are welcome on the same terms. A service animal is a dog individually trained to do work or perform a task for a person with a disability. If that isn't obvious, we may ask two things and only two: whether the animal is a service animal required because of a disability, and what work or task it has been trained to perform. We won't ask about your disability, and we won't ask for documentation, certification, or a vest. Please keep your animal housebroken, under your control, and with you rather than unattended, and clean up after it, tell us if you need a hand with that. We'd only ask that an animal be removed if it were out of control or not housebroken, and you'd still be welcome to stay. Emotional support animals, comfort animals, and therapy animals are not service animals under the ADA.  An animal that provides comfort simply by being present, without training to perform a specific task, doesn't meet the definition, no matter what letter, certificate, or registration comes with it. It's still welcome here under our pet policy above.

Splash Alley

Fishing, Tubing, and Kayaking in the West Canada creek is permitted, AT YOUR OWN RISK. Please be sure to watch your children.
Fishing requires a New York state fishing license for anyone 16 or older.
The West Canada Creek is subject to sudden water surges from the upstream power dam. Wading anglers, kayakers, and tubers must be careful to watch for rising waters and then quickly move to shore.
There are public access points for the creek at each end of our campground, please refrain from crossing through other campers sites while entering/ exiting the water.

Resort Fee

A nightly resort fee allows us to offer exceptional amenities and activities for no additional cost. Every guest has open access to our diamond pool, West Canada creek tubing, children's play area, pet playpen, sports equipment, and common areas. The only time you will pay extra for an activity is if you take something home with you, like a tie-dye t-shirt.

Wi-Fi / Phone Signal

We provide free high-speed Wi-Fi throughout the campground. However, a number of factors impact its strength, including the number of guests, weather conditions, the proximity of our antennas, and even nearby RVs and trees. Therefore, we cannot guarantee great Wi-Fi at your site. However, we have provided several tables and chairs near our office where the signal is strong. Cellular service throughout our campground is spotty but does vary based on your carrier. If staying connected is a priority to you, our new Mountainside Campsites offer excellent cellular signals.

Campground Rules

Vehicles: Please follow signs and park only in designated areas. Vehicles are not permitted to drive or park in grassy areas. All vehicles on property must be registered at the Main Office. If your vehicle is not registered to a campsite, but you are staying with or visiting a guest of the campground, you must purchase a vehicle pass at the front guest.

Tents: Tents are permitted on “Tent Sites” only. Exceptions may be made on a case by case basis. If you would like to add a tent to an existing RV site or Lodging reservation please contact the front desk to inquire. 

Vehicle Washing: Vehicle washing is not permitted on property.

Quiet Hours: Quiet Hours are from 10:00pm - 8:00am. Be respectful of your neighbors. Loud and unruly behavior will not be tolerated. Offenders will forfeit their charges and will be required to leave the Resort. 

Campfires: New York State Law: No wood may be brought into any campground that is NOT from within a 50-mile radius of that campground. You may purchase a bundle of wood at the KOA Office, or have it delivered to your site. Open fires are permitted in fire rings only - be sure your fire is out before retiring for the evening. 

Speed Limit: The speed limit on the campground is 4mph. Drive slowly and carefully to keep our guest safe and minimize dust.

Visitors: If you are expecting visitors during your stay they must pay an entrance fee and register their vehicle at the Main Office. 

Golf Carts: Golf cart rentals are available, reservations recommended. If you wish to bring your own golf cart please contact us directly to inquire. You must be 18 or older and provide a valid drivers license to rent a golf cart. You must have a valid drivers license to operate any golf cart. Golf carts can not cross the highway.

Pool: The pool will be open daily from Memorial Day - Labor Day. There is no lifeguard on duty. All children under age 18 must be accompanied by a minimum of two adults. There must be a minimum of one adult on the pool deck at all times. For more information on pool hours, call 315.891.7355

Electric Vehicles: Vehicle charging is not allowed anywhere at the campground.

Personal Code of Conduct

Please refrain from inappropriate language and actions. Alcohol is permitted to legal drinking age adults. The presence of any controversial language, actions, visuals, or symbols that may be deemed offensive or inappropriate will not be permitted on our property.