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RV Reviews

Jun 23, 2025
The entire staff was very friendly and helpful with any questions or issues we had. The entire stay was better than we could have hoped and we would definitely recommend KOA Herkimer Diamond Mines!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are delighted to hear our team helped make your stay so enjoyable. It means a lot that you would recommend us, and we hope to welcome you back soon!
Jun 23, 2025
Friendly staff and clean grounds. We stayed in the newer area of the park that is a large, recent expansion. Site was modest in size but we had no neighbors. The site was also a bit less than level. Possibly due to ground settling on this newer site. Be warned that the newer sections are accessed by a rather sttep gravel road. Be sure your tow vehicle is up to the task.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 23, 2025
Plenty of things to keep the kids of all ages occupied, staff was extremely friendly and eager to help and joke with us. Will definitely be on our return to list!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Jun 23, 2025
The KOA Staff at the Herkimer Diamond Mines are outstanding. Everyone is always happy to help. It's very well maintained and clean. Service is second to none! Thanks for hiring happy people! Paul

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are so glad you had a great experience. We are pleased to hear our staff made a positive impression and that you found our campground to your liking. We hope you will visit us again soon!
Jun 23, 2025
We had a great time!! Lots to do and everyone was so nice!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jun 22, 2025
the campground was neat and well maintained. The staff was friendly and helpful. Something needs to be done about people driving too fast in the campground We were on site 64 and cars and campers were costantly driving by our site at a rate of speed that was definitely well above the posted campground speed limit!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are always striving to offer the best for our guests. Feedback like yours is invaluable and helps us improve. We hope to have the opportunity to welcome you back again soon!
Jun 22, 2025
Reservations on line was not very easy. When we got to the check in desk, we were not even close to what we reserved and quite a walk away from family. You can no longer book at the desk.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 20, 2025
This camp ground is beautiful and immaculate. The facilities are very well maintained nice store events happening on the weekends. We were put in a site on what is called mountain side across the street and up a hill very peaceful gorgeous views. Although very nice we were completely separated from the activities at the lower camp ground. We love the sounds of children playing people visiting so

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the beauty and peacefulness of the mountain side! Thank you for sharing your thoughts. We appreciate the feedback and hope to welcome you back for more great memories!
Jun 19, 2025
Beautiful area, would have preferred to be on river but mountainside was great, although the road up was very rough

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the beauty of the area and your mountainside site. We understand the road can be a bit rough and thank you for bringing it to our attention. We hope to welcome you back soon!
Jun 19, 2025
We have stayed at the campground several times. The landscaping is beautiful and the staff is very friendly. The only complaint we have is almost every visit a fire has been started by the staff over by the pavilion and it is left to smolder and stink from its smoke. Very annoying when you have your windows open or want to sit outside

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being a returning guests and for your kind words about our staff and landscaping-we truly appreciate it! Thank you for the feedback about the recurring issue and we will be sure to address it. We want every stay to be a pleasant one and we look forward to welcoming you back soon!
Jun 18, 2025
We reserv golf cart , but later told, we can't have it cross the road. The pool super cold. 2 restaurants in the mining video,both were closed. Amenities weren't explained at check in and many amenities listed on your website were unable to enjoy due to not being told about and/or closed. For a resort, we are very unhappy. A partial refund would be greatly appreciated.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Jun 17, 2025
Jun 17, 2025
Jun 17, 2025
Beautiful area on “The Mountainside Campground”, with spacious sites, great landscaping at each site and nice views of the ponds. My wife’s favorite spot and close in the running with my “first”.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are happy to know that you have had a great experience camping with us and we look forward to your next visit!
Jun 17, 2025
Best KOA ever. Well maintained, landscaped, jut really nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are so glad you enjoyed your stay at the Herkimer Diamond KOA Resort and found everything well maintained and comfortable. We look forward to having you back again soon!
Jun 17, 2025
It’s a lovely resort. We maintained and lots to do. Only negative is water pressure in showers is very low. Surprised as everything else was very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are glad you enjoyed the resort and amenities. We appreciate the feedback, and we will certainly take it into account. We hope to welcome you back soon!
Jun 17, 2025
The picnic tables are old and discussing. Dog poop around our site. Play ground equipment small. Pool not heated.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 16, 2025
Jun 16, 2025
We had a great few days and your facility is wonderful! The husband did really well breaking rock for “diamonds” and even won a round of Bingo. Great DJ music and fun all around.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are happy to know that you had a great experience and enjoyed everything the campground has to offer. We look forward to seeing you again soon!
Jun 16, 2025
This is our second time, the place was clean and well managed. the staff were friendly and the extra weekend activities for Father's day were great. Would certainly return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us again! We are glad you enjoyed your stay with us and the Father's day activities. We appreciate your kind words and look forward to welcoming you back!
Jun 16, 2025
The staff was professional, friendly and very knowledgable! They helped make this a terrific get away for us! We plan to come back again soon and possibly look into a seasonal site. This isn't our first time here but it was absolutely the BEST!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are thrilled to hear this was your best stay yet. Our team loved hosting you and we are excited you are considering a seasonal site. Looking forward to welcoming you back again soon!
Jun 15, 2025
Always good!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We truly appreciate your continued support and are so glad you consistently enjoy your stays. Looking forward to welcoming you back again soon!
Jun 15, 2025
Grounds are beautiful and probably the best designed KOA we have ever stayed in. That said, we were sandwiched in a spot river side with a huge tree to negotiate (just too close for comfort!!). We were also directly across from an inflatable with a motor running ALL day - unpleasant to sit outside and impossible to enjoy the sounds of the river. Pay the additional $25 to reserve a decent spot!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to improve and offer the best for our guests. Your insights are valuable, and we will certainly take them into account. We hope to provide you with a better experience in the future.
Jun 12, 2025
Jun 12, 2025
We stayed in the mountainside area and it was beautiful. It was quiet and peaceful. Nice landscaping gave added privacy between sites. Didn’t use the amenities as we were there overnight and it was raining but everything looked well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are glad you enjoyed the peaceful mountainside area and the added privacy. Sorry the weather did not cooperate, but we hope you will return and enjoy the amenities next time!
Jun 12, 2025
Was a lovely surprise. Beautifully layed out. Lush. Attention to detail. Run by someone who cares about aesthetics and the guest experience. Loved it here.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are so glad you enjoyed our campground. It means a lot to know our care for the space and guest experience came through. We would love to have you back!
Jun 12, 2025
Though the campground wasn't crowded, we were placed in a mountainside spot. There are no showers available there, only restroom. Showers were to be accessed from a trail, then stairs and then across the street/highway. Unfortunately, the trail to the stairs necessitated tromping thru 3feet of unmoved brush. The Lapidary showers had no hot water. The bathroom at site 200 had no lights.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon so that we can share a more positive experience.
Jun 10, 2025
Jun 10, 2025
Need more activities in mountain side section

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 10, 2025
Jun 10, 2025
Fire ring had prior occupant's multiple paper coffee cups and trash in it and a container of Nellie's organic eggs sitting on the picnic table. Everything else was fine for our overnight stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We value your comments and will take better care to provide our guests with a site that is prepped and ready for their stay. We hope to have the opportunity to provide you with a better experience in the future.
Jun 09, 2025
We really enjoyed our short stay at the Herkimer KOA Resort. Our site, #87, was perfect! Close enough to the West Canada River that we could enjoy the sound of the rushing water. Our site was level, which is important as it didn't take much time to set-up our RV and enjoy the campground. We plan to return soon!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience! We are so glad you enjoyed your stay and your site to be "perfect"- there is truly nothing like the sound of the river to help you unwind. We look forward to welcoming you back again soon!
Jun 09, 2025
Very pleasant and helpful staff, very clean and a lot of activities for the kids! Overall great experience!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are happy to hear that you had a wonderful experience and that the kids enjoyed all the activities! Hope to see you again soon!
Jun 09, 2025
Beautiful peaceful site

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful review! We are glad you enjoyed the peaceful beauty of your site. Please come stay with us again soon!
Jun 09, 2025
Only 1 k9camp for this large koa on both sides of the highway. Staff was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Our staff takes great pride in offering friendly service. Your feedback concerning Camp K9 is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 07, 2025
We love the sites and we especially love having our site along the babbling brook. This KOA is called a resort KOA and it is... including a nice restaurant across the street... very convenient!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We are so pleased to hear that you found our campground, the amenities, and a creek side site to your liking. We look forward to welcoming you back again soon!
Jun 07, 2025
Campground is nice but way to expensive.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 07, 2025
Excellence in all aspects; especially the staff. After sitting up our site we walked to the KOA Store and found it had just closed. Staff were walking to their car to go home. They asked if they could help, reopened the store and we purchased some supplies. We thanked them then and we thank them now! �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Diamond KOA Resort is committed to providing high-quality customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jun 05, 2025
New at this camping thing. People were great, place was spotless a great experience! We will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy your first camping experience was a great one! It is wonderful to hear you felt welcomed and enjoyed the clean surroundings. We cannot wait to welcome you back for more camping adventure!
Jun 05, 2025
Even though it rained the whole time we were there we really enjoyed our stay. There's plenty of things to do with the mine right there. We're looking forward to visiting in the future.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad to hear you had a great time despite the rain. With the Herkimer Diamond Mine on site and so much to explore, there is always something to enjoy. We look forward to welcoming you back on a sunnier visit!
Jun 04, 2025
Jun 04, 2025
Friendly staff, beautiful and well maintained property. We also really enjoy the lamb gyro purchased from the food truck. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are so glad you enjoyed the property, our friendly team, and the food truck! Hope to have you stay with us again soon!
Jun 02, 2025
Jun 02, 2025
Jun 02, 2025
Staff was friendly, grass was mowed. I understand reasons for the changes... reservations only made online or by calling, but it is an inconvenience.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! Your feedback is appreciated. We are happy to know that you've had a great experience and look forward to seeing you again soon!
Jun 01, 2025
The main property seemed to be very nice, unfortunately fortunately we were placed across the road. It felt more like a state park than a KOA. It's a good thing we didn't need the bathhouse or laundry, it would have been quite the walk and serious climb to return. Very rough dirt/gravel road with an extreme hill as access. We will not return. Ain

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 31, 2025
May 31, 2025
This was our fourth time staying here. Lovely flat campground, great for biking. Right on the water. Love the buddy sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We love knowing you enjoy the buddy sites and biking around the resort! Our repeat guests are like family to us! We hope to see you again soon!
May 31, 2025
Our site was beautiful, but for the amount we paid( over $80 a night) cable tv service should have been included. We only got 4 tv antenna channels. Hopefully this service will be added in the future.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the feedback. We are really glad you enjoyed your site! Constructive perspectives like yours help us evaluate and enhance our services. We hope to see you again soon.
May 30, 2025
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google