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RV Reviews

Jul 21, 2025
Love this campground. So much for everyone to do. River is our favorite but we also love the GARDEN.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond Mines KOA. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jul 21, 2025
Jul 21, 2025
Amazing staff. Great campground. Lot of activities. Friendly atmosphere. Second time going. Will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Dimaond Mines KOA is committed to providing quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jul 21, 2025
Loved riverfront camping spots, lots of activities, friendly staff, nice pool.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond Mines KOA. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jul 21, 2025
Short and comfy. am

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Jul 21, 2025
Sites too close together otherwise nice stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you had a nice stay. We are always striving to improve and offer the best for our guests. We hope to see you again!
Jul 21, 2025
I really enjoyed our site. Being on the mountainside was peaceful! Highly recommend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are happy you enjoyed the peaceful mountainside site. We appreciate the recommendation and hope to welcome you back soon!
Jul 20, 2025
Jul 19, 2025
This campground charges a resort fee which is pretty high for the bathrooms closest to our camp not have hot water. Trash doesn’t get emptied often. Staff is friendly but they can only work with what they are given. The property that the mine sits on, same owner, is in much better condition and well taken care of. If you have small children, they would enjoy the river, the pool is not heated.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 16, 2025
We loved the campgrounds from the minute we arrived. The landscaping was so beautiful and the campgrounds were really well maintained. The staff was very friendly and down to earth. Lots of fun stuff to do there. I did not want to leave ! Hopefully will get back there before summer ends .

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again soon!
Jul 16, 2025
Had site 39 and it was perfect. Will be back again. The only down thing was how fast the workers were driving around in the Gulf carts and the one white truck ... Glad I didn't have any kids. But thank you for an enjoyable stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are happy to know that you have had a great experience camping with us and look forward to your next visit.
Jul 16, 2025
We stayed across the street in the mountainside area. Very quiet but very far walk to anything. Should offer a shuttle or a better way to get to the staircase (grass was knee high and hard to get through

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 14, 2025
Jul 14, 2025
Although the place was nice, the bathrooms and shower area were very dirty. The shower water was only warm, and there was black mold in the showers. I love KOSs for their cleanliness, but this one was lacing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. This was an uncommon situation, and we are committed to doing better moving forward.
Jul 13, 2025
The site I was on had electric issues. Luckily the neighboring site was empty and I was able to plug in to that site's electric. The employees at this park work hard and do a good job. For the large increase in fees over the last few years I would expect more improvements and updating to have been done to the original part of the park. Heating the pool for one.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We strive to provide the best possible experience for our guests, and we are sorry to hear that we fell short during your stay.
Jul 13, 2025
Beautiful place, very well kept and nice people (especially Nancy)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind review! It is great to know you found our staff nice and the resort well kept and beautiful! We hope to welcome you back again soon!
Jul 12, 2025
great park,great stay. Only down side/ dislike is location of dump station ( on hill). really bad design and location. does not allow for full dump of gray water and sewer. congests the entry/exit of park.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. Hope to see you again soon.
Jul 11, 2025
We had a great time, some of the activities didn’t line up with the website times but everyone was friendly, and made great memories.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We hope you will visit us again soon!
Jul 08, 2025
This was my 5th year to stay at KOA Herkimer for 4th of July with family and friends. Always a great time. Fun activities for the kids and the Tubing is always fun.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending your 4th of July with us again! We love hearing that your 5th year was another great one. It is wonderful to know the kids enjoyed the activities and that tubing continues to be a favorite. We look forward to seeing you and your family again next year, or even sooner!
Jul 08, 2025
What an amazing campground. Grounds are well kept and lots to do. Such an amazing place for kids. I wish I knew of a place like this when my kids were younger!! Main area of campground is hopping with lots going on. Food, drinks, music, games, the river is also fun and refreshing. We stayed on the new mountainside area which is serene, beautiful and private. Great walking/hiking spaces.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We are thrilled you enjoyed your stay at Herkimer Diamond KOA Resort. We appreciate your kind words and hope to welcome you back in the future.
Jul 07, 2025
Jul 07, 2025
Jul 07, 2025
We were happy with your entertainment this year. I think the waterslide is definitely a better idea than the bounce house. I would like to see the portable tank emptier available again. That was a service that was exceptional to the campers not in full hookup if staying for an extended period of time. I def think you would benefit from offering this service and advertising it as such. Thanks.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you enjoyed the entertainment and agree the waterslide is a great addition. We appreciate your suggestion about bringing back the portable tank emptying service and will share this with our team. Please come camp with us again soon!
Jul 07, 2025
Our first stay at a KOA so we don’t have another KOA to compare it to but it was a very nice campground. We loved their garden area, very inviting and comfortable!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing to stay with us for your first KOA experience. We are very glad to hear that you enjoyed the campground and especially appreciated the garden area. It is wonderful to know that you found it inviting and comfortable. We hope to welcome you back soon for another enjoyable stay!
Jul 07, 2025
this is a very nice KOA, however I'm giving it a 2 in hopes of the management resolving an issue I had. We arrived on July 4th, the campground was packed, Kids and cars everywhere. However when you are driving a 45 foot motorhome pulling a car a crowded poorly signed campground is trouble. They need more signage and should escort you. it was dangerous. Others said same.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jul 07, 2025
Stayed 4th of July weekend on the new mountainside rv spots. They were very nice lots, however the sewer was a little high on our specific space but we made it work. Took a walk down around the original camping area on the river. Far too busy and crowded down there. Very happy we did the mountainside camping where you are spread out more and it was peaceful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the new mountainside RV spots and found them peaceful and spacious. We appreciate your feedback about the sewer height on your site. It sounds like the mountainside was the perfect choice for a relaxing 4th of July
Jul 06, 2025
It was beautifully maintained, the diamond mining will be forever cherished memories for my family, tubing was so much fun! It's more expensive than other campgrounds but that's because you're paying for a lot more- destination vacation. One big complaint- the bathroom nearest to us showers were closed for most of our stay and that was infuriating for the price of the stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you enjoyed the beautiful grounds, diamond mining, and tubing with your family. We understand the frustration caused by the closed showers near your site and apologize for the inconvenience. Your comments help us improve, and we appreciate your honesty.
Jul 06, 2025
The stay was wonderful. The staff was wonderful. The only issue we had was the repair of the womens showers being done at the most inconvenient times. We had to walk all the way to the front of the campground to use the bathroom and shower. There was no times of the repairs posted.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay and appreciated the staff. We apologize for the inconvenience with the women’s showers and the lack of posted repair times. Your feedback is appreciated and will help us improve.We hope to welcome you back again soon!
Jul 05, 2025
The campground is beautiful, but the road going up the Mountainside was not good. Rough on the RV and our towed vehicle

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear you found the campground beautiful. Your feedback regarding the mountainside road is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jul 02, 2025
The campground was very clean. It was huge. It was on both sides of the street. The one across the street you had to go up a huge gravel road. My only thing I recommend is to put a KOA sign on opposite side of street since we missed the turn to get to our campsite.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you found the campground clean and spacious. We hope to welcome you back soon!
Jul 02, 2025
The front desk and the workers are very helpful and friendly. I had to changed my site at the last moment and they were able to help me do that. The golf carts were awesome. Very clean and well kept grounds.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad our team was able to help with your last-minute site change and that you enjoyed the golf carts. It is wonderful to hear you found the grounds clean and well maintained. We hope to welcome you back again soon!
Jul 01, 2025
Jul 01, 2025
The path to the water was not weedwacked like years past, the bathrooms were very dirty, we did notnhave a picnic table at 1 of our sites, the bench on the other picnic table was all bent and you couldnt sit on it. There was 3 huge holes dug in the middle of the site. We were very disappointed this year. This is a yearly trip for us and we may not book again because of how down hill things got.
Jul 01, 2025
Found the employee very helpful and nice.
Jun 30, 2025
Bathrooms need some serious work. The showers were closed in men's bathroom and the bathrooms themselves were very filthy all weekend. Bugs and spiderwebs were everywhere which was not the case about 4 years ago when we here last. Very disappointed since this is the most expensive KOA we've stayed at by far - not worth it and won't be back.
Jun 30, 2025
Great Campground
Jun 30, 2025
It was our first time there. Won’t be our last the staff was friendly and it was a very clean campground. Already looking at dates for our next visit.
Jun 29, 2025
Lovely campground. I wish their dining facility was open daily because we seem to keep missing it when we visit. The park is lovely and well maintained. Lots of open spaces to walk and see the West Canada Creek
Jun 29, 2025
While the amenities in the main campground looked great, we were placed in the mountainside area. Being across the street, having to drive up an extremely bumpy road, access to any amenities required getting in the truck and driving down. It is not easily walkable to the main area. In addition, the attendant did not offer to have someone initially take us to our site. I had to ask. Disappointed.
Jun 24, 2025
We arrived on Saturday 6/21 and woke on Sunday to enjoy our coffee and breakfast outside at campsite. we were greeted with a gas powered hedge trimmer for quite a while. We called the front office and was approached by a gentleman that said the grounds work needed to be done (on Sunday at 9:30 - !0 am. Right next to our camper when the other camp sites were empty. This was only the beginning
Jun 24, 2025
Overall, the KOA was not bad. The site I was at. #84. It was quite narrow. The view was very nice. But the TT next to us was really close to us. And I had to move our class A around a bit to get enough space for the slides and awning room to open. There are trees on both sides of the pad. The grounds were very well kept. And the other campers were courteous and respectful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Jun 24, 2025
Jun 24, 2025
Jun 24, 2025
Jun 24, 2025
We were only staying the night, instead of putting us I. A “ground” level site we were shipped across the street up a steep gravel wash up road in our motorhome towing a jeep. We were away from laundry, pool…and we paid a lot for about 11hours.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Jun 23, 2025
Jun 23, 2025
Jun 23, 2025
Great campground, we'd come back in a heartbeat. Love the common area with food/ice cream trailers and yard games. River sites are awesome, just watch for the poision ivy on the banks!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and helpful feedback. We are pleased to hear you found our campground to your liking. We hope to have the opportunity to welcome you back again soon!
Jun 23, 2025
We've been coming to Herkimer for 30 plus years. There is nothing better to sit by the creek with your feet up and a good book. The facilities are always clean and there is always something new every year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continued loyalty! We are honored to be part of your tradition. It is wonderful to know you enjoyed the peaceful setting and notice our ongoing improvements. We look forward to welcoming you back again!
Jun 23, 2025
One of the best campgrounds we've been in, the best KOA around. Definitely revisiting.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive review! We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google