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RV Reviews

Aug 18, 2025
Great family and friends stay. Staff were super friendly, kids loved the activities and especially tubing down the river!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond Mine KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Aug 18, 2025
Aug 18, 2025
This was our second time there this year. We will definitely be back. The staff were super friendly and the maintenance staff were great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming back! We are thrilled you had another great stay. Our team truly appreciates your kind words. See you next time!
Aug 18, 2025
Herkimer KOA is very nice with lots of different things to do. The grand kids enjoyed painting rocks. The only bad thing was I stayed in spot 121 and I could not get my trailer level. But it was still a great weekend. We will be back soon.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 18, 2025
Wished we wouldn’t have booked a mountaintop site the lower sites across the street were much better otherwise it was a very nice koa

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon!
Aug 17, 2025
This review has been removed by KOA due to profanity.
Aug 17, 2025
We stayed one night and were satisfied with our stay ,we will return when we can stay longer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are glad you were satisfied and look forward to welcoming you back for a longer visit next time.
Aug 16, 2025
Beautiful outdoor experience. Something for everyone.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed the outdoor experience and that everyone found something to love. Hope to host you again!
Aug 15, 2025
Aug 15, 2025
Wonderful place to say quiet and serene

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad you enjoyed the peaceful setting. We hope to host you again soon!
Aug 14, 2025
Beautiful campground along the water. Staff was very friendly. We had a pull through site as we were only staying one night. The campground is well maintained. Highly recommend and give yourself at least 2 nights so you can enjoy the great views along the water.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words! We are glad you enjoyed the views and friendly atmosphere. Hope to welcome you back for a longer stay next time!
Aug 14, 2025
loved everything about it. very clean and comfortable

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We are happy to hear you found everything clean and comfortable. Hope to see you again soon!
Aug 13, 2025
My family will NEVER be back unless a major management change occurs. Human waste was sprayed all over our 2 grills while a lift station that broke was being pumped about 2 ft away from our camper. There were gallons of septic human waste spilled on our site. Management did NOTHING. FULL STORY on Google Reviews. Corp. was NOT helpful. Health Dept. notified. President of KOA contacted & helping.
Aug 13, 2025
My family has come here for decades & Herkimer, being a family owned campground for 30+ years, you would think that they would want better for their guest. I have witnessed, sanitary/ septic issues (feces all over grills), poor management & charges on NOT only my account that the so called "Manager" couldn't explain! Unfortunately, because of their management, Herkimer has gone down hill!
Aug 13, 2025
It is a nice camping park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 13, 2025
Quiet on weekdays but chaotic, noisy, and crowded on the weekends. Kids on bikes are everywhere. Adults and kids pass your campsite constantly. Privacy is not respected. Trash on ground around dumpster was not cleaned up by staff and there are a lot of dead trees that need to be removed for safety. Staff in the office were pleasant and efficient during check in.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 12, 2025
THIS REVIEW IS FOR OUR STAY - AUGUST 3-10, 2025. SITE 70 ON THE RIVER: My family, friends and I will NEVER be back unless a major management change occurs. Human waste was accidentally sprayed all over our 2 grills while a lift station that had broke was being pumped. Gallons of septic human waste spilled on our site. Phil, manager, did nothing to clean it up, and ended up yelling at me! BEWARE!!

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Aug 12, 2025
Absolutely perfect! Thank you

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Aug 12, 2025
We are a 45 foot motorcoach. They put us in a pull thru site #17, the type of site which we requested. The little fences in between sites and the large trees made it very difficult to pull out. We were having to turn along the fence where the main activities were. Many trees along the route were too low, scratching our roof a lot. We were very disappointed. Very poor lot choice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 12, 2025
Had a decent trip. Did deal with a sewer stoppage - which the KOA team eventually resolved. It encompassed a few sites in a row. Also, site 74 power tripped at the main breaker twice (labeled site 73 at the main breaker box.) Not happy that check in for RV sites has been changed to 3PM. We lost 2 hours (unless we want to pay $25 more...)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 12, 2025
Our stay at the Herkimer Diamond KOA Resort was absolutely fantastic! From the moment we arrived, we were impressed by how well-kept and inviting the grounds are. The staff was warm, friendly, and eager to help make our experience memorable. The campsites were clean and perfectly set up for our needs. We loved how the resort blends a peaceful, natural setting with plenty of family-friendly activi

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Aug 11, 2025
Wonderful staff. We broke down and cancelled reservation but it was a quick fix and they happily reinstated it. Beautiful campground. Was slightly disappointed that we didn't know about a barbque,that one of the activities didn't have the supplies needed or that the DJ cancelled. But all minor things. Dog park great. Staff super friendly. Pool excellent though could use more tables or chairs.

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. Your kind words are the gold standard we continuously aim for. Thank you and we are excited for your next visit!
Aug 11, 2025
Had a great stay. love that the river is right behind the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 10, 2025
Put in a space across the street No amenities Too far from everything Very poor for KOA

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 10, 2025
Site 203 in the new Mountain side of camping was not level. Gravel area was very dusty and had many drainage runoff areas in the new mountain side of the campground. The landscaping in the area needed attention, i.e. weeds, missing mulch and bushes need to be trimmed. There is also no exterior lighting on this side of the facility. Expected more for a resort facility.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 10, 2025
We were very happy. A great time spent with our grandson.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 10, 2025
Was assigned spot across the street. Too far away from main campground when you don’t want to unhook

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 08, 2025
This was only our 2nd camping trip ever. It will definitely not be the last time we stay at Herkimer Diamond KOA. Our site as right on the West Canada Creek. It was so relaxing. And watching people going through on tubes was entertaining. Sites are big enough to not feel crowded. The amenities were very good. Especially the ice cream. There are also many activities for the kids too! We'll be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We are thrilled to hear you had such a great time on your camping trip. We cannot wait to welcome you back!
Aug 07, 2025
Beautiful campground. Grounds well maintained. Bathrooms were not up to par with the rest of the campground. They need updating and we're not always clean. Staff very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Aug 07, 2025
Loved being on the creek!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We are delighted you have enjoyed your experience with us and we cannot wait to have your back!
Aug 06, 2025
We love coming to the Herkimer KOA! We come with a large group every year! Would like to see basketball, tennis, and pickleball instead of disc golf. We never see anyone playing it, but the other sports would enhance our group's stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 06, 2025
Park seems nice. We stayed in Mountainside area. The gravel or lack thereof was the problem. We have a diesel pusher and By the time we made it up the hill and to our site, our RV & Jeep COVERED in dust. You couldn’t make out the color of our vehicles it was so covered. This KOA is huge and seems to be very nice. The new side will be perfect once the fix the roads.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 06, 2025
Aug 05, 2025
Lots of fun, great staff, great property, river was a blast... Mines were nice, hot but, nice and we found a Herkimer Diamond.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 05, 2025
Nice quote. Speed limit not at all enforced and completely ignored. Staff also ignored speed limit and were mostly the culprits. Pool was freezing and not in good shape. Rest of the experience was wonderful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review! We are so glad your family had a good time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 05, 2025
We had a nice time. Everything was fine. Thanks �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad you had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 05, 2025
Brought out Grand daughters. They had a blast

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 05, 2025
Aug 04, 2025
Our stay was excellent. The staff were really nice and the campground was beautiful! There were lots of great activities for the kids and we all had a wonderful time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! So glad you enjoyed the staff, activities, and all the little details. We loved having you and hope to welcome you back again soon!
Aug 04, 2025
Absolutely hands down the very best KOA !! Many activities for the children , this campground is spotless , every staff member is pleasant at all times, laundry facilities are perfect , bathroom & showers are perfect , will never stay anywhere else when visiting the area . Thank you for year 3 of a perfect vacation .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are honored to be one of your favorite campgrounds. So glad you enjoyed the staff, activities, and all the little details. We loved having you and hope to welcome you back again soon!
Aug 04, 2025
We have been going to herkimer for about 30 years now. This year was the worse year. The activities were poorly planned and executed. Let me be clear the girl that ran every single activity was fantastic and it is no fault of hers. But the one planning them is failing and that poor girl needs help. The customer service was very lacking. Whoever Karen is..not a fan. Very impersonal and lacking.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Aug 04, 2025
Stay was great.The young lady that was doing “ALL” of the activities did a wonderful job, I suggest on busy weekends there should be two people. She was running from each activity. Also two people are needed at the ice cream stand. Lines were at least a 30 minute wait and the ice cream was a mess, spilled over the sides. How do you run out of gem bags, make sure you are well stocked.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 04, 2025
Was put up in the mountain section. This was not indicated when I made reservations months ago. Then the gall to charge an extra $25 to stay near the other facilities. Mountain area had no showers. Too far away from store and other accommodations. This did not happen when I stayed previously. Map showed path to get down hill, but no path could be found.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Aug 04, 2025
We were there for a week. Our site was narrow but at least long enough to accommodate our bus plus trailer. There was so much to do there. It's so perfect for people with kids.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Aug 04, 2025
Nice level site, unfortunately the cable did not work! Other than that the kids and the adults enjoyed your campground and would like to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 04, 2025
Wonderful weekend! So many things to do, will be back for sure.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 04, 2025
Only 2 complaints, bathrooms were atrocious!! More frequent cleaning is needed! Like every hour. Also the flashlight candy hunt apparently started 20 min early , and had a very disappointed son who got there on time and searched with his light and got nothing. Other than those two things it was a great weekend !!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 04, 2025
My site wasn’t level so I couldn’t dump my tanks which is why I spent so much for all hookups

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 03, 2025
The daily resort fee is charged to everyone even those of us who don’t use the pool etc. For the rates charged the laundry shouldn’t have broken and old washers and dryers. It seems the money goes into things that can put them in a category of resort and charge the extra nightly fee. We used to love going every year but probably won’t return anymore.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 03, 2025
Bathroom facilities and pool were unclean. One bath house has no hot water and another was "under renovation" in the summer with no active work going on leaving just one mens facility for use. This is considered to be a resort with a daily charge but there are very minimal amenities and it isn't worth the price. For 3 days they were cutting down large trees all day which was very noisy. Neveragain

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 20, 2026
Me and my friend took her 9 yr old grandson here this past weekend. We stayed in a cozy cabin K16. Fresh linens provided, very clean, rustic, cute. This particular one did not have a bathroom but it was very close. Pretty, well maintained site with playground. Staff is FABULOUS and Phil gave our car a jump start as we were trying to leave with a dead battery. Outside of bathroom big sinks with Dawn soap/hot water to wash dishes. All the cabins and sites are beautiful and we had the mohawk to wade in a stone's throw! The shops are beautiful and he had fun in the mines. Not 1 piece of garbage, anywhere. I highly recommend this beautiful place, especially with a family. U can be in the thick of things or more secluded! JUST GO and see this 'GEM' of Upstate, NY!
- Vivian Roseto on Google
Jul 20, 2026
Our experience with the staff has been really great. They're engaging, helpful and have gone out of their way to make our families stay memorable.
- Brian Edwards on Google
Jul 19, 2026
Overall this is a great campground with excellently maintained common spaces, clean showers and bathrooms, a super fun activities schedule and friendly staff. Also its located directly across the street from the KOA Herkimer Diamond Mine, so we walked there which was convenient. We rented a glamping site for 4 which is suitable for a night or two. The only issue was the actual room was dirty ( had dust and animal hair everywhere ) the coffee maker didnt work and the towels provided were super small. I'm still giving 5 stars and still 100% recommend staying here. The beds were comfortable and the sheets decent. Many of sites, including the one we rented, are facing the river. Ours had a sweet little pourch and a swinging chair for two. All that makes up for the dirty room. Cause clearly this place is awesome and I feel lucky that I got to stay here.
- Blair Goldberg on Google