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RV Reviews

Aug 05, 2025
Nice quote. Speed limit not at all enforced and completely ignored. Staff also ignored speed limit and were mostly the culprits. Pool was freezing and not in good shape. Rest of the experience was wonderful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review! We are so glad your family had a good time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 05, 2025
We had a nice time. Everything was fine. Thanks �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad you had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 05, 2025
Brought out Grand daughters. They had a blast

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 05, 2025
Aug 04, 2025
Our stay was excellent. The staff were really nice and the campground was beautiful! There were lots of great activities for the kids and we all had a wonderful time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! So glad you enjoyed the staff, activities, and all the little details. We loved having you and hope to welcome you back again soon!
Aug 04, 2025
Absolutely hands down the very best KOA !! Many activities for the children , this campground is spotless , every staff member is pleasant at all times, laundry facilities are perfect , bathroom & showers are perfect , will never stay anywhere else when visiting the area . Thank you for year 3 of a perfect vacation .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are honored to be one of your favorite campgrounds. So glad you enjoyed the staff, activities, and all the little details. We loved having you and hope to welcome you back again soon!
Aug 04, 2025
We have been going to herkimer for about 30 years now. This year was the worse year. The activities were poorly planned and executed. Let me be clear the girl that ran every single activity was fantastic and it is no fault of hers. But the one planning them is failing and that poor girl needs help. The customer service was very lacking. Whoever Karen is..not a fan. Very impersonal and lacking.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Aug 04, 2025
Stay was great.The young lady that was doing “ALL” of the activities did a wonderful job, I suggest on busy weekends there should be two people. She was running from each activity. Also two people are needed at the ice cream stand. Lines were at least a 30 minute wait and the ice cream was a mess, spilled over the sides. How do you run out of gem bags, make sure you are well stocked.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 04, 2025
Was put up in the mountain section. This was not indicated when I made reservations months ago. Then the gall to charge an extra $25 to stay near the other facilities. Mountain area had no showers. Too far away from store and other accommodations. This did not happen when I stayed previously. Map showed path to get down hill, but no path could be found.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Aug 04, 2025
We were there for a week. Our site was narrow but at least long enough to accommodate our bus plus trailer. There was so much to do there. It's so perfect for people with kids.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Aug 04, 2025
Nice level site, unfortunately the cable did not work! Other than that the kids and the adults enjoyed your campground and would like to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 04, 2025
Wonderful weekend! So many things to do, will be back for sure.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 04, 2025
Only 2 complaints, bathrooms were atrocious!! More frequent cleaning is needed! Like every hour. Also the flashlight candy hunt apparently started 20 min early , and had a very disappointed son who got there on time and searched with his light and got nothing. Other than those two things it was a great weekend !!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 04, 2025
My site wasn’t level so I couldn’t dump my tanks which is why I spent so much for all hookups

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 03, 2025
The daily resort fee is charged to everyone even those of us who don’t use the pool etc. For the rates charged the laundry shouldn’t have broken and old washers and dryers. It seems the money goes into things that can put them in a category of resort and charge the extra nightly fee. We used to love going every year but probably won’t return anymore.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 03, 2025
Bathroom facilities and pool were unclean. One bath house has no hot water and another was "under renovation" in the summer with no active work going on leaving just one mens facility for use. This is considered to be a resort with a daily charge but there are very minimal amenities and it isn't worth the price. For 3 days they were cutting down large trees all day which was very noisy. Neveragain

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Aug 03, 2025
This was a great place to stay. Our original plan was for 1night but decided to stay for 2. There were many things for everyone to do at the park and around the area.

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. Your kind words are the gold standard we continuously aim for. Thank you and we are excited for your next visit!
Aug 01, 2025
Very much enjoyed the campground. Next time we will plan to stay longer than.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay! We would love to welcome you back for a longer visit next time!
Jul 30, 2025
We stayed in the new camp area across the street from the store, laundry & pool area. This part of the camp had a fish-catch & release pond. It was lacking trees and shade, but overall, this was a very nice, spacious, quiet campsite. Would stay here again, and request this part of the camp again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jul 30, 2025
We stayed 4 nights in their new area. It is nicely done with enough foliage to be somewhat secluded. Didn't see many staff in this section although we did call for firewood and they brought it immediately. We would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the new area and our quick service. We look forward to welcoming you back for another great stay!
Jul 30, 2025
overall great campground - like the amenities. things that could be updated - Pool very old and needs repair or replacement lots of cracks in the concrete. Water pressure @ sites some of the worst I have seen - ended up filling my tank and running off my own pump. Bathrooms were being upgraded during peak camping season, not sure that was a good idea. Place was clean staff was awesome

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the thoughtful review! We are glad you enjoyed the amenities and our staff. We appreciate you feedback as it helps us improve. We hope to have the opportunity to welcome you back again soon!
Jul 30, 2025
Just an overnight in and out.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Please come stay with us again soon!
Jul 29, 2025
Campground is clean, friendly staff. Herkimer Diamond Mines has discontinued the community swim lessons and day camp for the local kids. That was disappointing to see. Otherwise a good stay. Prices are too high for families. That was obvious from the number of vacant sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you enjoyed the campground and our friendly staff. We appreciate you staying with us and hope to welcome you back for another enjoyable visit.
Jul 29, 2025
Awesome place , had a great time

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are happy to know that you had a great experience at our campground and look forward to your next visit!
Jul 29, 2025
Your staff were very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Diamond KOA Resort is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jul 29, 2025
Jul 29, 2025
Jul 29, 2025
Very beautiful and clean campground with tons of amenities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! So glad you enjoyed the amenities and appreciated the clean facilities. We loved having you and hope to welcome you back again soon!
Jul 29, 2025
We stayed in the campground that is across the street from the main part. The road to get up there is horrible. Needs to be paved. The RV sites were too close to each other. No way would we be able to sit around the fire pit! We usually travel with at least 3 other RV families. We enjoy sitting around the fire at night. There would be no way we could sit around the campfire.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 29, 2025
A little more explanation about the sites across the street from main campground would have been nice. Pulling up the big hill on a dirt gravel road with a large camper was challenging. Being far away from all activates was not very nice either. would have rented a golf cart to go back and forth but was told you couldn't cross the road with them. Next time we will make sure we can get into main

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 27, 2025
Jul 27, 2025
Had a great time! Staff was very friendly and helpful! Maybe keep pool open a little later! Food and ice cream trucks were amazing!! Thank you

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive review. Our team here at Herkimer Diamond KOA Resort is committed to providing high-quality customer service. We are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jul 26, 2025
Jul 26, 2025
We only stayed one night, but as soon as we arrived I wanted to stay longer. The ground was beautifully laid. Our site was one the river. There was an abundance of cabins and tents sites. They had a bunch of activities for kids and even a k-9 camp for the puppies. I can’t wait to come back!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review! We are so glad you enjoyed your stay. It is great to hear you loved the riverside site, family activities, and K-9 Kamp. We cannot wait to welcome you back for a longer visit!
Jul 26, 2025
Always enjoy the peaceful time in camp. Great to see Harold. Even got to talk with Renee. Missed eating at Miners Table. And Pizza! Hopefully next year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are glad you had a peaceful stay. We look forward to seeing you again next year.
Jul 26, 2025
nice camp, we'll be back

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again!
Jul 25, 2025
Jul 25, 2025
Decent for an overnight stay however the new Mountainside sites are a dust bowl with a terrible rutted gravel/dirt road up the hill and sites that are far from level. The original sites along creek looked far more desirable.
Jul 25, 2025
You stuck us up on the hill and there was white truck that did not obey the speed limit which made a huge dust cloud each time he drove by which was in the morning and evening each day. There were three men on a ride on lawn mower at 7 am. Not the first thing you want to hear when you are on vacation. We asked for a water view site, but was told that we would love it up on the hill. WEDID NOT!!!!
Jul 25, 2025
Herkimer koa is absolutely beautiful, the setting, the grounds are immaculate. Absolutely going back in the future

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful feedback! We are delighted you enjoyed the beautiful setting and immaculate grounds. We look forward to welcoming you back to Herkimer Diamond KOA Resort in the future!
Jul 23, 2025
Jul 23, 2025
Jul 23, 2025
Very clean and family friendly campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again soon!
Jul 22, 2025
Everything was fantastic. Staff very helpful. The only downfall was that the clothes dryers did mot work well and the washing machines were an issue too. Great site. Over all and 5 star rated campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit!
Jul 22, 2025
My whole family camps every year in campers, tents, and cabins. We love it. So much to do for everyone. Can’t wait for next year

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so happy your whole family enjoys camping with us each year. Cannot wait to welcome you back next year for more fun and memories!
Jul 22, 2025
A nice clean family friendly Campground. Enjoyed searching for diamonds with the kids, something you don’t do every day. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed the family friendly atmosphere and diamond hunting adventure. A unique and fun experience. We hope to see you again soon!
Jul 22, 2025
There were great activities for the children and adults alike. The camp was very full. The weather was great. The ONLY complaint I have is that the bathrooms were always in terrible shape. Overflowing trash in a way too small can, dirty sinks, no papertowels, shower walls slimy. Why do they leave the outside doors open? There were always so many bugs in there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 22, 2025
The campground itself is meticulously kept. The amenities are ok. The garden area is great for listening to live music (if they don't cancel), getting ice cream (if they have any) and playing cornhole (if the one set of haphazard boards are available.) Tubing on the creek is a fantastic option but please watch for signs to stay right and exit. If you go too far, the water can be very choppy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We strive to provide the best possible experience for our guests, and we are sorry to hear that we fell short during your stay.
Jul 22, 2025
This is the nicest campground we have stayed in by far. We have been here a few times and have loved every minute of our visits. We are already looking forward to returning. There are many activities for those who want to do lots, and areas that are very peaceful, if that is your fancy. Everything is fresh and clean. I highly recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Jul 22, 2025
We had spot 109 by the river. What a beautiful campground!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we have exceeded your expectations and look forward to continuing to do so on future camping trips!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google