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RV Reviews

Oct 19, 2025
Beautiful, peaceful and gorgeous during the Fall which is when we were there. New mountainside sites tidy, beautifully landscaped with shrubs, florals and grass and just splendid with the pond in the distance - lovely touch with the Canadian Geese floating atop every day. Also, plenty of room on Site #207 for our 42 ft fifth wheel and 21 ft RAM truck. Bathrooms were a con - dirty & unkept.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We are glad you enjoyed the peaceful setting, fall colors, and spacious site. We apologize for the condition of the bathrooms and will address this with our team. We appreciate your feedback and hope to welcome you again soon.
Oct 18, 2025
We stayed in the newer Mountainside camping area. The sites are large enough for a big rig. We did need to use our Anderson levelers to raise one side of the RV as the site was not level. We did use 4 wheel drive to help us get up the long steep hill getting into the campground with our 42ft 5th wheel. It rained for 2 days and there was NO pooling of water on the site or on the roads.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are glad the site worked well for your rig and held up great in the rain. We appreciate your notes about the hill and leveling, very helpful! We hope to welcome you back for another stay soon.
Oct 18, 2025
Very clean, diamond mine was awesome

CAMPGROUND RESPONSE / COMMENTS:

Craig, thanks so much! We are happy to hear you enjoyed the clean surroundings and had a great time at the diamond mine. Hope you found something shiny and that we get to see you again soon!
Oct 18, 2025
Our site was difficult to set up in. It was not level. The left side slopes down. Next year we will request site 16. It looked easier to set up on. Everything else was great.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the helpful feedback, Robert! We are sorry your site was tough to level but glad to hear everything else was great. Site 16 is a good choice, we will do our best to get you set up there next time. Looking forward to having you back!
Oct 18, 2025
Staff was courteous and helpful. Tom in maintenance was a lifesaver when our leveling jacks stuck in completely raised any help manually override the system and raise the jacks. The dryers didn’t dry clothes and we had to leave with wet clothes. The campsite was beautiful next to the west Canada Creek. Bathroom floors and showers were dirty.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are so glad Tom was able to help, he is a rockstar! We are sorry about the dryers and bathroom conditions. We appreciate you letting us know and will work on improving. Happy you enjoyed the creekside site!
Oct 15, 2025
Oct 15, 2025
It was great. the team there is so friendly and helpful. I had a issue with my motor home, and Curtis came over spent some time figuring out what was wrong, he knew it was a valve that was not turned on, however could not find it. no one would have imagined the manufacturer hid the valve under the bed, under the platform in a panel.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for sharing! We are happy to know our team could help, even with that tricky hidden valve. Curtis is a pro at problem solving, and we are glad he could assist. Happy your stay was still great despite the hiccup! We look forward to welcoming you back any time!
Oct 15, 2025
Oct 15, 2025
Oct 15, 2025
Oct 15, 2025
We had an amazing time!!! Campground was so fun with something for everyone to enjoy! Jamie was outstanding. She was always friendly, courteous and helpful!!

CAMPGROUND RESPONSE / COMMENTS:

Rebecca, so glad you had an amazing time! Jamie will be delighted to know she helped make your stay so special. We cannot wait to welcome you back for more fun and relaxation!
Oct 14, 2025
Oct 14, 2025
Oct 14, 2025
Pricey weekend, Kids were disappointed.Not organized with events.Bingo started late and was only 20 mins not an hour. Dirt and worms definitely was not as expected handed 2 cookies, 2 gummy worms and had to wait for them to make a store run to DG for pudding because they ran out after a few kids. Bowls to mix them would've been nice. 5.00 sand art ran out of sand. Jewelry making by mine not open.

CAMPGROUND RESPONSE / COMMENTS:

Apologies to you and your children, Al. We were not at our best and are sorry the weekend did not meet your expectations. Your feedback is really helpful, and we will work on improving these details so future visits go more smoothly. We hope you will give us another chance sometime soon.
Oct 14, 2025
We found the placement of hook-ups at several sites challenging, with some requiring campers to run connections underneath their units. Hook-ups located in the far-left corner don’t seem to suit either pull-in or back-in setups. Also, many trees were planted directly where canopies or slide-outs would go, which made setup difficult. To be truly accommodating, KOA should consider addressing these

CAMPGROUND RESPONSE / COMMENTS:

Anna, thanks for the detailed feedback! We hear you on the hookup placements and tree locations. Setup should be smooth, not tricky. We will share your suggestions with the team as we look for ways to make sites more accommodating for all campers. We hope to be a part of your next camping adventure!
Oct 14, 2025
The kids loved the crafts. Everything you need is on site. Quote and everyone was friendly/helpful.

CAMPGROUND RESPONSE / COMMENTS:

Yay! Megan, so glad the kids had a blast with the crafts and that everything was convenient for you. Our team loves hearing that their helpfulness made a difference. We cannot wait to welcome you back for more camping fun!
Oct 14, 2025
nice

CAMPGROUND RESPONSE / COMMENTS:

We love the word nice! Please come stay with us again, we will bring the nice!
Oct 14, 2025
Wonderful campground area. The only thing I would recommend is a dog fenced area in the upper campground with a dog waste bag and disposal.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great feedback, Krista! We are thrilled you enjoyed the campground and appreciate your suggestion, a fenced dog area with bags and disposal is a fantastic idea. We will pass it along to the team! We would love to welcome you back for another wonderful stay!
Oct 14, 2025
Way overpriced especially for end of the season!

CAMPGROUND RESPONSE / COMMENTS:

Joseph, thanks for your feedback. We understand your concern about pricing and will take it into consideration as we plan for future stays. Please come stay with us again!
Oct 13, 2025
Great place to spend a night, nice folks and beautiful surroundings!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are delighted that you enjoyed your stay and appreciated the friendly atmosphere and beautiful surroundings. We hope to see you again soon.
Oct 10, 2025
Great location and great customer service and support.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Terry! We are so glad you enjoyed the location and appreciated our customer service. We would love to welcome you back anytime!
Oct 10, 2025
Very nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you had a nice stay and hope to welcome you back again soon!
Oct 08, 2025
Great site, clean, friendly, good river access.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Ricardo! We are so glad you enjoyed your stay! Clean sites, friendly faces, and river fun are what we are all about! Hope to see you back for more fun times on the river and relaxing by the fire soon!
Oct 08, 2025
The staff was very helpful, and the sites were very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much, Wayne! Our team will be all smiles hearing your kind words. We are thrilled you enjoyed your site and our helpful crew, come back soon for more good times and great camping vibes!
Oct 08, 2025
Campground is nice. Wasn't pleased with access road to mountainside campground, dusty, steep. Not the fault of the campground getting there from I-90 is a pain, bridge work

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, Maurice! We are glad you enjoyed the campground, even with the tricky road to your site. We appreciate your insight and will keep it in mind moving forward. We hope to welcome you back again soon!
Oct 07, 2025
Oct 07, 2025
We really enjoyed this KOA. We chose the mountainside camping area. Very peaceful. The sites were a little narrow, but we appreciated the landscaping between the sites to give a little privacy. Everything was neat and clean. The only thing we would suggest is putting more doggy waste stations around that area, especially as you walk further up the hill to the upper part of that area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Elizabeth! We are so glad you enjoyed the peaceful mountainside area and the landscaping touches. We appreciate your suggestion about adding more dog waste stations, that is helpful feedback, and we will definitely take it into consideration. Hope to see you again soon!
Oct 07, 2025
This campground was BEAUTIFUL! Situated alongside the West Canada Creek, the setting was perfect. This KOA had so much to offer...it was clean, well kept, well managed, big sites, and a Garden area like nothing we've ever seen. This area was a huge open area for children to run and play with cozy furniture and fire pits around the edge. A food trailer and ice cream trailer made for great food.

CAMPGROUND RESPONSE / COMMENTS:

Wow, thank you for such a wonderful review! We are thrilled you enjoyed the beauty of West Canada Creek and all the special touches around the campground. Hearing that you loved the big sites, garden area, and tasty treats makes our day! We cannot wait to welcome you back again for more camping fun!
Oct 07, 2025
Beautiful campground—lovely grounds on a river. Loved “the Garden”!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are so happy you enjoyed the river setting and the Garden. It is a special spot, and we are glad it made your stay memorable. Hope to welcome you back soon!
Oct 05, 2025
Very clean , everyone very friendly and knowledgeable. Dummy me left the Toad on, ran my battery down. They said no problem and helped out. I wish it wasn't so far from us. Thank you for everything!

CAMPGROUND RESPONSE / COMMENTS:

So glad we could help out, it happens to the best of us! Thanks for the kind words about the team and the park. We wish you were closer too, but hope to see you again whenever you are in the area!
Oct 04, 2025
Beautiful KOA! Friendly staff. Quiet with beautiful views

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed the peaceful setting and beautiful views! Our team will love hearing your kind words, hope to see you again soon!
Oct 04, 2025
Friendly, Peaceful, Clean

CAMPGROUND RESPONSE / COMMENTS:

Love hearing that, thanks so much! We are glad you had a friendly and peaceful stay.
Oct 04, 2025
Beautiful

CAMPGROUND RESPONSE / COMMENTS:

Thanks! We are glad you enjoyed the beauty. Hope to see you again soon!
Oct 03, 2025
Over night stay, but the Campground was clean and well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We are glad you found the campground clean and well kept. Hope to see you again for a longer visit!
Oct 03, 2025
Two reasons for not a 5 were..the dumpstation is on a hill! And not in a traffic friendly place. Second is, for the price, the sight was very short and not an easy back in for how small they are. The grounds are beautiful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the thoughtful feedback! We are glad you enjoyed the beautiful grounds. We understand your concerns about the dump station and site layout, and we will definitely take that into consideration as we look to improve. We hope to welcome you back again!
Oct 01, 2025
Unreal scenery Very clean Definitely � a come back destination

CAMPGROUND RESPONSE / COMMENTS:

Jim, thank you for the awesome review! We are thrilled that you enjoyed the scenery and appreciated how clean everything is. We cannot wait to welcome you back for another fun adventure, unreal scenery included!
Oct 01, 2025
One night stay put on a mountain top with no shower laundry facilities. Must give credit for the beauty and quiet surroundings.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback, Wayne. We apologize for the challenges you encountered during your stay. Your input is valued. We hope to have the opportunity to welcome you back,the natural beauty and peaceful surroundings will be here waiting for you!
Sep 30, 2025
Sep 30, 2025
With electrical being cut off with no notice and being on C-Pap a phone call would have been nice don't all ways have access to E-mail

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear about the unexpected power outage and understand how important reliable electricity is, especially with a C-Pap machine. Your feedback is important, thank you for bringing this to our attention.
Sep 29, 2025
Sep 29, 2025
The staff were friendly and the park and bathrooms were clean. Nice spacious sites in a beautiful setting. Access to the diamond mine was easy and there were a lot of activities for a family to enjoy. My disappointment was with the firewood purchased there and that the dining options were not available. The restaurant was closed and snack shop was not open during posted hours.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our friendly staff, clean facilities, and beautiful setting, especially with easy access to the diamond mines and all the fun family activities. We truly appreciate your feedback and will work to improve your next visit!
Sep 29, 2025
It was beautiful, great areas to walk the dogs and see the scenery. The campsites were very spacious and the staff was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you had a great stay, Kathleen! It is wonderful to hear you enjoyed the scenery, had space to relax, and found great spots to walk the dogs. Our team loved having you and we hope to welcome you back soon!
Sep 28, 2025
Was easy to check in. The staff was very helpful and even though the Miners table was closed we were directed to other nearby local restaurants that were very good.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words! Glad our staff could help and you found great local spots. Hope to welcome you back soon!
Sep 28, 2025
We had a great time. We enjoyed the diamond and mine, we enjoyed the tubing.

CAMPGROUND RESPONSE / COMMENTS:

So glad you had a great time enjoying the diamond mine and tubing! Hope to see you back soon for more fun!
Sep 28, 2025
Stayed in a mountainside site. Going to be beautiful once finished. The very limited facilities were a surprise.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! The mountainside sites are work in progress, and we are excited for what is to come. We appreciate your feedback on the facilities and hope of off an even better experience on your next visit.
Sep 27, 2025
Sep 24, 2025
We had a great experience as soon as we pulled in. The place was super clean and well-maintained. Had a slight issue with a camper that their dog would not stop barking. The manager took immediate action and took care of the situation. We ate at the old airstream concession stand, and the food is great. We dealt with Nancy a few times and she was super helpful and friendly. The manager great!!!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great experience from the get go! Thank you for your kind words about our staff, the well maintained grounds, and the Airstream concession stand. We will be sure to share your compliments with Nancy and the manager. We look forward to your next visit!
Sep 23, 2025
Sep 23, 2025
Sep 23, 2025
Beautiful setting! Wish we had more time here

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed the setting. Hopefully, you will get to stay longer next time. We would love to have you back!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google