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Campground Reviews

Aug 29, 2025
It was wonderful. The cabin was great. I didn't expect full bedding and towels. That was a very pleasant surprise! And having a small fridge made a difference as well! Thank you to all staff~

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we have exceeded your expectations and look forward to continuing to do so on future camping trips!
Aug 28, 2025
Aug 28, 2025
Everything A plus

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Aug 27, 2025
Cabin was very clean and comfortable. Campground was very well kept. Staff was very friendly and helpful. Overall experience was great?

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Aug 27, 2025
Aug 27, 2025
Enjoy sites near river, we stay here often and look forward to our next visit.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again soon!
Aug 27, 2025
We only stayed for 2 nights, however resort and accommodations were great, clean and well kept. Staff was friendly. Only thing that could have been better is if the pool was a little warmer. I realize we were their when it was a little cooler but thought the pool was heated. Other than that, highly recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Aug 27, 2025
Property was beautiful. Staff was so friendly and helpful. Cabin was a great place to relax and had the basics we needed.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again soon!
Aug 26, 2025
Aug 26, 2025
As new RV campers, I booked a pull in site that was not perfect for our 30 ft RV. When we arrived at the site and realized the issue the woman at the front desk was super helpful. The river rafting was amazing. We loved mining. The pool was freezing. The flashlight candy and Bingo were fun, although the bingo should have lasted a few more rounds. The water activities and crafter were lack luster.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 26, 2025
Need baby swings, fees for 2026 are outrageous! To stay on the same sites would be $407. We have been coming for years but will have to pass for the coming year. Charging a resort fee is ridiculous. Put rules in place for E-bikes. Kids nearly hit my granddaughter and when something was said they laughed turned around and tried to do it again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 26, 2025
I came here back in the 80's and enjoyed it then, and coming back and spending more than a day 3 days this time it was everything I remembered and more. Thank you for the great service and events the staff planed and made happen over the weekend. I will plan on coming back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you back then and now! We hope you will visit us again soon!
Aug 26, 2025
Always convenient and comfortable - our Pullout couch definitely needed a new mattress!!!!! The springs were coming up through and impossible to sleep on - beds comfortable and as e pe Ted but time to update the pullout mattresses for sure!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 25, 2025
Aug 25, 2025
Aug 25, 2025
Aug 25, 2025
Loved the waterfront sites (minus the size) and amenities. The sounds of running water was so relaxing! The price is a little steep for the sites, especially when they are crammed right on top of each other. Site 64 has a SLIVER of grass in between the two sites (after the concrete). This is our second year in a row there, again loved the waterfront but won’t be returning until prices come do

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back.
Aug 25, 2025
The campground was very clean and had lots of activities that were all on the lower level. The upper levels really needed a pool, we had to walk up and down the hillside which was exhausting.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 25, 2025
Everywhere on the property employees were helpful and kind always offering support and made us smile!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Aug 25, 2025
Great campground and resort area. Nice mix of people of all ages. Safe and friendly place for kids to play.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 24, 2025
I would like more of an option to provide my feedback 400 characters is not enough
Aug 24, 2025
The water hook up was leaking called the front desk told me they would get a hold of maintenance no one showed up to take a look at it. We were in lot 248 we had enough hose to reach the lot next to us so it wasn’t a problem.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Aug 24, 2025
Beautiful campground. Clean, well maintained. The staff are extremely friendly and helpful. We have stayed there 3 times and we hope to stay many more.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued support! We are so glad you have enjoyed your stays with us and that our team has made you feel welcome. We look forward to hosting you again many more times!
Aug 24, 2025
The camp grounds are very nice and well maintained. The staff was also very nice. However the price was over $200 for a teeny tiny glamping cabin that barely fit a queen bed and a shower. The mine was ok, nothing special. If the price of the cabin included admission to the mine it would have been ok. Bottom line, very pricey. There were other options and better mines for the price.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to improve and offer the best for our guests. Your insights are valuable, and we will certainly take them into account. We hope to have the opportunity to provide you with a better experience in the future.
Aug 24, 2025
They will definitely NOT be winning the KOA award this year. We stayed in KT2 cabin. No stove working had repair man 2 times can’t fix pocket doors will not slide completely open sidewalk so uneven my daughter in law tripped and broke her arm had to call 911 to Utica hospital er. KOA knew what was going on No Concern No compassion No warning or roping off side walk after incident

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Aug 24, 2025
Worst KOA we’ve stayed at. Pool tiny/crowded, no playground or space on mining side, ponds dirty. The staff was unfriendly, ignored the kids, and were rude at craft night, even yelling at my 13-year-old. The hill blocked by the staff chatting was unsafe. No military/first responder discount, store overpriced. Kids begged to leave early. Needs a major staff/management overhaul; we won’t be back

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback We are always looking to improve and appreciate your input.
Aug 23, 2025
Aug 23, 2025
Aug 23, 2025
Aug 23, 2025
We stayed in the tree house up at Herkimer. The place needs some work. The shower faucets were very loose and we were afraid they would break off. The faucet in the kitchen was a bathroom vanity. Couldn't even put a plate under it to wash it. The campground overall was very nice. For the money we spent i expected much better in that cabin. The people up there were also very rude staying there.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Aug 23, 2025
Beautiful campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed the beauty of the campground. Hope to see you again soon!
Aug 23, 2025
I understand this is a popular busy campground which can lead to a lot of wear and tear and the constant need for updates...but some attention should be placed on the visual impact these needed "updates" . Most impressive was the friendliness of the staff. And that garden area is heaven!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Aug 23, 2025
Shame on me for not realizing that the campground is spread across a busy road. We were put in the mountainside section quite far from the amenities. The $20 resort fee was another surprise. I would not recommend it for a quick overnight stay. Grounds in the main park were nice and having food trucks was a fun option.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We appreciate your insights and glad you enjoyed the campground. Your comments help us improve the guest experience. We hope to welcome you back again soon!
Aug 22, 2025
After coming here for years, we probably won't be back. Stayed in solar 2. Shower wasn't usable due to only scalding or ice water. Jumbo chess and checkers missing, table umbrella held together w zip ties, cabin itself falling apart. Ice and wood delivered to wrong cabin How about putting some of that resort fee you charge into maintaining the facilities? Very expensive disappointing experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to improve and offer the best for our guests. Your insights are valuable, and we will certainly take them into account. We hope to have the opportunity to provide you with a better experience in the future.
Aug 22, 2025
We enjoyed full hook-ups to our camper and the easy access to the creek. I do feel that it is overpriced.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Aug 22, 2025
We had an awesome time and everyone was super friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your kind words! We are thrilled you had a great experience.
Aug 21, 2025
I've been coming here for over ten years now. We have the best time ever. Only issue is the internet doesn't work so you really can't watch tv at night. Which we don't use often at all on vacation but it would be nice to be able to use it

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We appreciate your feedback on the internet. We are so glad you have enjoyed our campground and cannot wait to welcome you back again!
Aug 21, 2025
Overall it was a great experience. Did not like the broken down pull-out couch in the medium "deluxe" cabins. And, there's barely any space between the cabins. Way too close. Enjoyed the outside fire pits, the bingo for kids and the location of the cabins right near the water. And the diamond mines were fun and exhausting. All the people were very friendly at the campground. The pool was great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 21, 2025
Friendly staff allowed us to switch to cabin closer to our family with no hassle

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Aug 21, 2025
Perfect other than the cabin fridge being small college fridge on the floor

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 20, 2025
Aug 20, 2025
We had a wonderful time! Checked out the mines and the pool. We very much enjoyed relaxing by the fire, eating outside at the table, and using the adorable porch swing. It was all so clean and made for a great mental break for a couple nights.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. We hope you found some treasures! Your feedback is truly appreciated. We hope to welcome you back again soon!
Aug 20, 2025
Aug 20, 2025
Beautiful, quiet, perfect

CAMPGROUND RESPONSE / COMMENTS:

Wow, thank you! We are honored by your kind words and thrilled you enjoyed staying with us. It means so much to us. We will be here when you are ready for your next camping adventure.
Aug 20, 2025
I don’t like the resort fees, especially since the restaurant wasn’t open.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 20, 2025
We had a wonderful time will definitely come back again

CAMPGROUND RESPONSE / COMMENTS:

Wow, thank you! We are honored by your kind words and thrilled you enjoyed staying with us. It means so much to us. We will be here when you are ready for your next camping adventure.
Aug 19, 2025
Aug 19, 2025
Aug 19, 2025
Always a wonderful time here at Herkimer. I have a few suggestions. Cabins 77-78 remove the over sized kitcken chairs for more room . Add benches that go underneath the table .and please think about a bigger refrigerator for these cabins . Other than those 2 suggestions. It’s a magical place . Thanks for the memories.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Aug 19, 2025
Very nice campground!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google