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Campground Reviews

Sep 09, 2025
Sep 09, 2025
Beautiful campgrounds!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you loved your stay. Hope to see you again soon!
Sep 09, 2025
This is our second visit here and to no surprise, we had a AWESOME experience! The atmosphere in the garden is so relaxing! Great food and drinks! Cant wait to visit again next year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Sep 09, 2025
It was great. My only suggestion - don't nickle and dime people - our cabin was ready, but they still charged us $25 early check in fee. They said it is automatic for any check in before 3pm. I assume that is a KOA regulation. frustrating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Sep 09, 2025
Very neat , clean campground. Lots to discover there and do. Friendly and helpful staff. Beautiful scenery in the mountains. The Herkimer Mine was an added plus to visiting the area. Will return there again and stay longer next time. Love the serenity of the river.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review. We are so glad you enjoyed the natural beauty of the park and the care put into the property. We agree that the Mine experience is a bonus! We will be sure to pass along your kind words to our team. We look forward to welcoming you back soon!
Sep 09, 2025
It was absolutely great!! We loved our cabin # 325 and we are hoping to make it an annual trip, with more friends to join us!! See you next summer when we could enjoy the pool and the river too!!

CAMPGROUND RESPONSE / COMMENTS:

Excellent! We are so happy you enjoyed your stay and please do bring more friends along for the fun! Thanks for staying with us and to many more camping adventures!
Sep 08, 2025
Sep 08, 2025
We have been coming for three years now for our Anniversary and its just better and better each time. The cabins, grounds, food, mining and staff are just wonderful. Thank you! See you next year.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Sep 08, 2025
Had a great weekend with the hubby! Enjoyed the creek and campground. Bingo was a good time. Cabin and bathrooms were clean. Been going for 6 years, and our only complaint is the cost getting so high. In 2021 a deluxe cabin was $220/night and for 2026 they are going up to over $400/night. Other than that no complaints, girl at front desk was very helpful also. Be back next year in small cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so happy you had an amazing stay. We look forward to welcoming you back!
Sep 08, 2025
This was a amazing place. Loved every bit of the experience. Will be returning!!!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Sep 08, 2025
Sep 08, 2025
Great time! I like the activities they are now doing. Definitely will do more of those next time. Wish we could have found more diamonds.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Fingers crossed to finding more diamonds! Please come stay with us again soon!
Sep 08, 2025
The campground is so great. Family friendly, site's are awesome, activities are awesome, and the employees are all so nice!! We love coming here!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Sep 08, 2025
We always enjoy our time at Herkimer Diamond KOA. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Sep 08, 2025
Wi Fi needs upgrading. to weak. I could not connect to Wi Fi. day or nighttime.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Sep 08, 2025
Always awesome! Please lower the price of firewood.

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. Your kind words are the gold standard we continuously aim for. Thank you and we are excited for your next visit!
Sep 07, 2025
Loved our stay. Didn’t use any of the activities, but our site was very comfortable and clean. The only negative from our visit was the mattress - it seemed to slant on one side and my partner fell out of bed 3 times while sleeping, which is not a normal occurrence. It was also so soft it hurt my back/kept me awake! So the mattress was awful. We were still happy and would return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad you enjoyed your stay and found the site comfortable and clean. We truly appreciate your feedback and look forward to welcoming you back in the future!
Sep 07, 2025
Nice campground. We stayed as a 2 night rest stop, did not use much in the facilities. The incoming staff was friendly and the site was easy to get into. The site was mainly dirt and fairly level. WSE all worked. It rained heavy that night and we did end up with 1/4" of mud around the camper which explains the dirt. Being end of the year it was quiet. Incoming and outgoing road is fairly narrow.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your detailed feedback. We are glad to hear you had a smooth check-in and that your site was easy to access with everything in working order. We appreciate your comments and will keep them in mind as we continue to improve the campground experience.
Sep 06, 2025
Sep 06, 2025
Staff was great! Great customer service!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are thrilled to hear you had a great experience. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Sep 05, 2025
Great location and well tended park with a lot additional things for all ages. The only issue that we saw/had was the main bathhouse at the admin building was under construction for remodeling with a tile job half done. While there was no work going on during the Holiday weekend it was unfortunate to have it out of order during that period. Would definitely do a return trip... Thanks JimS

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the thoughtful review! We are glad you enjoyed the location and amenities. Sorry for the inconvenience with the bathhouse during the holiday. We appreciate your understanding and look forward to your return!
Sep 05, 2025
The treehouse appears much larger on your website. It was very cramped and we were unable to get any local news. Need instructions for Roku tv.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are sorry the Treehouse did not meet your expectations and appreciate your input. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Sep 04, 2025
Enjoyed every minute

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Sep 04, 2025
Staff checking you in are fabulous. Restroom facilities and grounds are kept neat and clean. There is always something for the kids to do as well as things tondo together. The area is absolutely beautiful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Sep 03, 2025
Not very happy , looking rundown , courtyard - no live music , furniture - disgusting ,wooden cornhole boards - gone , metal one was bent , did not rebook , had been there for 4yrs , what is disappointment

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Sep 03, 2025
Very well kept KOA grounds. The cabin we were in needed the drains of bathroom sink and shower unclogged. They kept filling up when used. We did ask them to come out and they did, they poured draino down the shower drain but it wasn't enough. The staff was very friendly and responsive. Very nice campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Sep 03, 2025
Everything was great with the exception of the chicken BBQ. We paid $20. Each 2 people. We had to toss most of it out, it was very under cooked.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Sep 03, 2025
We have stayed at Herkimer 6 times in the past 2 years and look forward to future visits

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Sep 03, 2025
Was beautiful we will definitely come back and stay a little longer

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Sep 02, 2025
Sep 02, 2025
As always, it was a true pleasure staying at YOUR KOA in Herkimer! It is so family friendly and the staff is always so friendly and helpful. One suggestion is that you place some hooks in your cabins in the bathrooms and on one side of the entry door. This would be of great help to hand jackets, towels, etc. Other than that, it is a place we look forward to coming every Labor Day Weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review. We are so glad you enjoyed the natural beauty of the park and the care put into the property. We will be sure to pass along your kind words to our team. We look forward to welcoming you back soon!
Sep 02, 2025
The prices are getting too high, which is most likely why the campground had quite a few open sites. You are going to out price yourselves! We only continue coming holiday weekends because of the water/creek. And, paying a daily activity fee but then you charge for most of the activities is a greedy move. On a positive note, the staff are friendly, and the grounds were mowed and cleaned.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Sep 02, 2025
This was our 3rd year here and we booked again for next year. We love all the activities for children and adults!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Sep 02, 2025
The burger food truck was a huge hit with our family. Best smash burger I've eaten! The campground amenities were wonderful. The pool, pedal carts and recreation activities were a hit with the grandchildren.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Sep 02, 2025
We particularly enjoyed all the kids activities and amenities. The staff were very friendly and the bathrooms were clean.

CAMPGROUND RESPONSE / COMMENTS:

hank you! We are so glad you loved your stay. Hope to see you again soon!
Sep 02, 2025
Loved my vacation here will be back!

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Sep 02, 2025
It was very nice , lovely setting with the river right behind it . The only thing I didn’t like was how close the sites are together . Just too cramped .

CAMPGROUND RESPONSE / COMMENTS:

hank you! We are so glad you loved your stay. Hope to see you again soon!
Sep 02, 2025
Beautiful sites

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Sep 02, 2025
very enjoyable

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Sep 01, 2025
We had a great time, I just struggle to visit KOA's because of the cost.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We are really glad to hear you had a great time! We truly appreciate you choosing Herkimer Diamond Mines KOA Resort. We hope to welcome you back again!
Sep 01, 2025
Had a great time. For the most part everything was well kept. Couple issues-pool is dirty, cracked concrete needs updating. Key did not work to rhe cabin. Had to walk from mining cabins to front office just to walk back and wait for someone. Shower hot water didnt work, front burner on stove didnt work. Also mining was not easy. I feel like they mine the good ones for the store.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We are happy to know you had a great time. We hope to have the opportunity to welcome you back again soon!
Sep 01, 2025
This place was soooo much better than I was expecting. The staff was super nice. My son had so much to do. And it was really easy for me to walk around with my wine while he rode his bike, played on the bounce house and went to the pool and playground. The river was super fun to play in too. The trees everywhere were beautiful. It was a great place. I will definitely be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we have exceeded your expectations and look forward to continuing to do so on future camping trips!
Aug 31, 2025
Aug 31, 2025
Aug 31, 2025
The campground is very nice with lots of activities but the cabin we rented was very expensive and not clean. Also, the pull out sofa bed felt like springs covered in vinyl. We don’t mind rustic, but for over $350 for one night, we expect clean and comfortable accommodations.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your honest feedback. We are glad you enjoyed the campground and activities, but we are truly sorry to hear that your cabin did not meet expectations. We hope we can provide a better experience in the future.
Aug 30, 2025
Aug 30, 2025
The campgrounds are so clean and well kept. Would stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 30, 2025
This was our first stay at a KOA and it was perfect! The staff here were so friendly and accommodating. We had a great time finding Herkimer Diamonds in the mine, enjoyed sitting near the river and eating our ice cream from Scoops. Our cabin was the perfect size for the two of us and very convenient to the mine. The kids we saw there were enjoying all the fun activities. 10 stars!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the wonderful review! We are thrilled your first KOA stay was a perfect one. It is great to hear you enjoyed all that our campground has to offer. We hope to welcome you back for more fun and relaxation soon!
Aug 29, 2025
The cabin was cozy, comfortable and convenient! The fact that full linens (including towels and washcloths) were provided, there was a mini fridge and that there was a swing, chairs, picnic table and sturdy fire pit with a swinging cooking grate was wonderful! Everything was clean and cared for, great activities offered, and very helpful and kind staff. 100% recommend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the glowing review! We are thrilled you enjoyed the cabin and amenities. It means a lot to hear you would 100% recommend us. We cannot wait to welcome you back!
Aug 29, 2025
Such a well-kept and fun campground. We enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google