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Campground Reviews

Jun 29, 2025
Friendly helpful staff, clean cabin but 3 stars because: showers not operating in our bathhouse (not notified), clogged shower in other, Garden Grill opened hour late, Scoops was out of hot fudge and large cups, pool FREEZING not heated, wasp nests under umbrellas in Garden, inefficient check in (store checkout customers waiting behind lengthy check ins), cabin overrun w Earwigs (in all our bags).
Jun 29, 2025
My son and I loved our stay here. The cabin in the miner’s village was perfect for us. We had a lot of fun all weekend and plan to make this a yearly trip. Every staff member was genuinely kind and helpful.
Jun 28, 2025
It was a beautiful experience. The creek was easily accessible to my cabin which made my stay much more relaxing. Our cabin had all the necessary things that were needed for the trip. The staff were knowledgeable, friendly, and helpful.
Jun 28, 2025
Cabin sites were very close together. Our bed broke in the very early morning, 5:45. We text and called the after hours number and never received a response. We had to wait until the campstore opened at 8 & the only only response was to say sorry. Definitely lacking in customer service. But the bathrooms were clean!
Jun 27, 2025
Jun 27, 2025
Stayed in the new "Pod" area. The staff was friendly and helpful. The accommodations were nice. I was very surprised at how good the private bathrooms were. The mini fridge was actually a good size with a good size freezer. The only issues we had was the door didn't latch properly so we had to work it and the privacy overlay on the window fell off. Also, the firewood bundle was pretty skimpy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope you will visit us again soon!
Jun 25, 2025
The sites are tiny. We had to park so far back in our site we couldn’t hardly hook up to water since our slide out would have hit the camper next to us slide out. Thank goodness we didn’t have anyone on the other side of us or we would’ve been so smooshed in idk what we would have done. We lost power in a storm & the electric melted our plug even with our gfi plug on. Some screwy electric th

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are sorry to hear that the weather had such a negative effect on your camping experience. Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 25, 2025
The Windmill Lodge was superb!! Such a great cabin with lots of space. Super clean overall, well stocked kitchenette and a short walk to the river. Lots of fun amenities for the family - corn hole, pool and great store.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing your stay at the Windmill Lodge! We are pleased to know you found it spacious, well stocked and in great proximity to the river. It sounds like you took full advantage of our many amenities - good for you! We hope to welcome you back soon!
Jun 25, 2025
Clean & comfy cabin, great location - right on the river. Loved relaxing by the fire pit after an exciting and successful day at the mine. Pleasant and helpful staff. We will definitely go back!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the amazing review! We are so happy to hear you enjoyed your comfortable cabin and campfire on the river as well as our helpful staff! Sounds like you found some treasures too! We look forward to welcoming you back again very soon!
Jun 24, 2025
We arrived on Saturday 6/21 and woke on Sunday to enjoy our coffee and breakfast outside at campsite. we were greeted with a gas powered hedge trimmer for quite a while. We called the front office and was approached by a gentleman that said the grounds work needed to be done (on Sunday at 9:30 - !0 am. Right next to our camper when the other camp sites were empty. This was only the beginning
Jun 24, 2025
Overall, the KOA was not bad. The site I was at. #84. It was quite narrow. The view was very nice. But the TT next to us was really close to us. And I had to move our class A around a bit to get enough space for the slides and awning room to open. There are trees on both sides of the pad. The grounds were very well kept. And the other campers were courteous and respectful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Jun 24, 2025
Jun 24, 2025
Jun 24, 2025
Jun 24, 2025
We were only staying the night, instead of putting us I. A “ground” level site we were shipped across the street up a steep gravel wash up road in our motorhome towing a jeep. We were away from laundry, pool…and we paid a lot for about 11hours.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Jun 23, 2025
Jun 23, 2025
Jun 23, 2025
Great campground, we'd come back in a heartbeat. Love the common area with food/ice cream trailers and yard games. River sites are awesome, just watch for the poision ivy on the banks!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and helpful feedback. We are pleased to hear you found our campground to your liking. We hope to have the opportunity to welcome you back again soon!
Jun 23, 2025
We've been coming to Herkimer for 30 plus years. There is nothing better to sit by the creek with your feet up and a good book. The facilities are always clean and there is always something new every year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continued loyalty! We are honored to be part of your tradition. It is wonderful to know you enjoyed the peaceful setting and notice our ongoing improvements. We look forward to welcoming you back again!
Jun 23, 2025
One of the best campgrounds we've been in, the best KOA around. Definitely revisiting.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive review! We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Jun 23, 2025
The entire staff was very friendly and helpful with any questions or issues we had. The entire stay was better than we could have hoped and we would definitely recommend KOA Herkimer Diamond Mines!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are delighted to hear our team helped make your stay so enjoyable. It means a lot that you would recommend us, and we hope to welcome you back soon!
Jun 23, 2025
Went with scout troop. Tent sites were in shade, well maintained, clean bathrooms. Very nice staff, would highly recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We are delighted you have enjoyed your experience with us and we cannot wait to have you back!
Jun 23, 2025
Friendly staff and clean grounds. We stayed in the newer area of the park that is a large, recent expansion. Site was modest in size but we had no neighbors. The site was also a bit less than level. Possibly due to ground settling on this newer site. Be warned that the newer sections are accessed by a rather sttep gravel road. Be sure your tow vehicle is up to the task.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 23, 2025
Plenty of things to keep the kids of all ages occupied, staff was extremely friendly and eager to help and joke with us. Will definitely be on our return to list!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Jun 23, 2025
The KOA Staff at the Herkimer Diamond Mines are outstanding. Everyone is always happy to help. It's very well maintained and clean. Service is second to none! Thanks for hiring happy people! Paul

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are so glad you had a great experience. We are pleased to hear our staff made a positive impression and that you found our campground to your liking. We hope you will visit us again soon!
Jun 23, 2025
Staff was friendly and helpful. The glamping pod was great. The little AC unit worked awesome!! It was a hot weekend. My only suggestion is maybe shades on the windows. 5 am comes in bright and early! ;) We'd be back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 23, 2025
We had a great time!! Lots to do and everyone was so nice!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jun 22, 2025
Jun 22, 2025
the campground was neat and well maintained. The staff was friendly and helpful. Something needs to be done about people driving too fast in the campground We were on site 64 and cars and campers were costantly driving by our site at a rate of speed that was definitely well above the posted campground speed limit!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are always striving to offer the best for our guests. Feedback like yours is invaluable and helps us improve. We hope to have the opportunity to welcome you back again soon!
Jun 22, 2025
Reservations on line was not very easy. When we got to the check in desk, we were not even close to what we reserved and quite a walk away from family. You can no longer book at the desk.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 21, 2025
We were sad that the dining options were not open and the wood we purchased seemed wet. However, our cabin was clean and super cute! All the personnel were very friendly and we enjoyed our stay very much!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 20, 2025
This camp ground is beautiful and immaculate. The facilities are very well maintained nice store events happening on the weekends. We were put in a site on what is called mountain side across the street and up a hill very peaceful gorgeous views. Although very nice we were completely separated from the activities at the lower camp ground. We love the sounds of children playing people visiting so

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the beauty and peacefulness of the mountain side! Thank you for sharing your thoughts. We appreciate the feedback and hope to welcome you back for more great memories!
Jun 19, 2025
Jun 19, 2025
Beautiful area, would have preferred to be on river but mountainside was great, although the road up was very rough

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the beauty of the area and your mountainside site. We understand the road can be a bit rough and thank you for bringing it to our attention. We hope to welcome you back soon!
Jun 19, 2025
We have stayed at the campground several times. The landscaping is beautiful and the staff is very friendly. The only complaint we have is almost every visit a fire has been started by the staff over by the pavilion and it is left to smolder and stink from its smoke. Very annoying when you have your windows open or want to sit outside

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being a returning guests and for your kind words about our staff and landscaping-we truly appreciate it! Thank you for the feedback about the recurring issue and we will be sure to address it. We want every stay to be a pleasant one and we look forward to welcoming you back soon!
Jun 18, 2025
We reserv golf cart , but later told, we can't have it cross the road. The pool super cold. 2 restaurants in the mining video,both were closed. Amenities weren't explained at check in and many amenities listed on your website were unable to enjoy due to not being told about and/or closed. For a resort, we are very unhappy. A partial refund would be greatly appreciated.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Jun 18, 2025
So clean and so many activities. I loved our stay and I will be back for sure! Loved the music, the airstream grill and the hospitality. Thank you so much for a great stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are thrilled that you enjoyed the music, the bar and grill in the Airstream, and all the activities. It means a lot to hear you felt welcomed - our team takes pride in creating a great experience. We cannot wait to welcome you back!
Jun 18, 2025
Excellent stay, as usual

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the glowing review! We especially like the 'as usual' our repeat guests are like family to us. We cannot wait to welcome you back again soon!
Jun 17, 2025
Jun 17, 2025
Jun 17, 2025
Beautiful area on “The Mountainside Campground”, with spacious sites, great landscaping at each site and nice views of the ponds. My wife’s favorite spot and close in the running with my “first”.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are happy to know that you have had a great experience camping with us and we look forward to your next visit!
Jun 17, 2025
The campground was clean, well maintained, and had everything we needed. There were many activities and the staff was present and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Jun 17, 2025
Best KOA ever. Well maintained, landscaped, jut really nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are so glad you enjoyed your stay at the Herkimer Diamond KOA Resort and found everything well maintained and comfortable. We look forward to having you back again soon!
Jun 17, 2025
It’s a lovely resort. We maintained and lots to do. Only negative is water pressure in showers is very low. Surprised as everything else was very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are glad you enjoyed the resort and amenities. We appreciate the feedback, and we will certainly take it into account. We hope to welcome you back soon!
Jun 17, 2025
The picnic tables are old and discussing. Dog poop around our site. Play ground equipment small. Pool not heated.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 17, 2025
Everyone there was very helpful and kind. My son loved all the activities. We tented and the site was kept up well. My car would not start so the KOA staff helped to jump start my car.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are so glad to hear our team was able to help and that your son enjoyed the activities. It is great to know your tent site was well-maintained and ready for a great stay! We hope to welcome you back for another camping adventure soon.
Jun 16, 2025
Jun 16, 2025
Jun 16, 2025
Jun 16, 2025
We had a great few days and your facility is wonderful! The husband did really well breaking rock for “diamonds” and even won a round of Bingo. Great DJ music and fun all around.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are happy to know that you had a great experience and enjoyed everything the campground has to offer. We look forward to seeing you again soon!
Jul 20, 2026
Me and my friend took her 9 yr old grandson here this past weekend. We stayed in a cozy cabin K16. Fresh linens provided, very clean, rustic, cute. This particular one did not have a bathroom but it was very close. Pretty, well maintained site with playground. Staff is FABULOUS and Phil gave our car a jump start as we were trying to leave with a dead battery. Outside of bathroom big sinks with Dawn soap/hot water to wash dishes. All the cabins and sites are beautiful and we had the mohawk to wade in a stone's throw! The shops are beautiful and he had fun in the mines. Not 1 piece of garbage, anywhere. I highly recommend this beautiful place, especially with a family. U can be in the thick of things or more secluded! JUST GO and see this 'GEM' of Upstate, NY!
- Vivian Roseto on Google
Jul 20, 2026
Our experience with the staff has been really great. They're engaging, helpful and have gone out of their way to make our families stay memorable.
- Brian Edwards on Google
Jul 19, 2026
Overall this is a great campground with excellently maintained common spaces, clean showers and bathrooms, a super fun activities schedule and friendly staff. Also its located directly across the street from the KOA Herkimer Diamond Mine, so we walked there which was convenient. We rented a glamping site for 4 which is suitable for a night or two. The only issue was the actual room was dirty ( had dust and animal hair everywhere ) the coffee maker didnt work and the towels provided were super small. I'm still giving 5 stars and still 100% recommend staying here. The beds were comfortable and the sheets decent. Many of sites, including the one we rented, are facing the river. Ours had a sweet little pourch and a swinging chair for two. All that makes up for the dirty room. Cause clearly this place is awesome and I feel lucky that I got to stay here.
- Blair Goldberg on Google