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Campground Reviews

Jul 11, 2025
My family has been coming up here periodically for years. It is always a wonderful stay and we will be back again..and again...

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so grateful to have been part of your family's memories over the years. It means a lot, and we look forward to welcoming you back again!
Jul 08, 2025
This was my 5th year to stay at KOA Herkimer for 4th of July with family and friends. Always a great time. Fun activities for the kids and the Tubing is always fun.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending your 4th of July with us again! We love hearing that your 5th year was another great one. It is wonderful to know the kids enjoyed the activities and that tubing continues to be a favorite. We look forward to seeing you and your family again next year, or even sooner!
Jul 08, 2025
The KOA grounds are clean and well laid out. Our lodge was clean, comfortable and had a full kitchen which was very clean. We coordinated with extended family who stayed in their pop ups, tents, and lodges. We had so much fun during the week of July 4th! The dance party at the garden was fun. The kids enjoyed the t-shirt the dye event. It was fun to go tubing. The staff were friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending the 4th of July week with us! We are glad you and your family enjoyed the clean lodge, fun activities, and friendly staff. It sounds like a great time all around, especially the dance party, tubing, and t-shirt dyeing. We hope to see you again soon!
Jul 08, 2025
Jul 08, 2025
What an amazing campground. Grounds are well kept and lots to do. Such an amazing place for kids. I wish I knew of a place like this when my kids were younger!! Main area of campground is hopping with lots going on. Food, drinks, music, games, the river is also fun and refreshing. We stayed on the new mountainside area which is serene, beautiful and private. Great walking/hiking spaces.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We are thrilled you enjoyed your stay at Herkimer Diamond KOA Resort. We appreciate your kind words and hope to welcome you back in the future.
Jul 07, 2025
Jul 07, 2025
Jul 07, 2025
Jul 07, 2025
We were happy with your entertainment this year. I think the waterslide is definitely a better idea than the bounce house. I would like to see the portable tank emptier available again. That was a service that was exceptional to the campers not in full hookup if staying for an extended period of time. I def think you would benefit from offering this service and advertising it as such. Thanks.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you enjoyed the entertainment and agree the waterslide is a great addition. We appreciate your suggestion about bringing back the portable tank emptying service and will share this with our team. Please come camp with us again soon!
Jul 07, 2025
We stayed in cabin k16 and the cleaning station behind the restroom near us has extremely hot water. You should have a sign that states it's VERY HOT so children will not scalt their hands..yes, it's that Hot...Other than that our stay was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad to hear you had a great stay overall. We appreciate you letting us know about the very hot water at the cleaning station. We hope to welcome you back again soon!
Jul 07, 2025
Our cabin SL2, when we arrived had sand and dirt in all the corners, it looked clean but to the touch it was dirty; space for a microwave but it wasn't there; space for a larger fridge but it was small; hook up for a TV in the bedroom, but no TV; blinds on the doors didn't work; the sheets were stained; remotes needed batteries; no nice wine glasses; HORRIBLE MATTRESSES Beautiful outdoors

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 07, 2025
Our first stay at a KOA so we don’t have another KOA to compare it to but it was a very nice campground. We loved their garden area, very inviting and comfortable!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing to stay with us for your first KOA experience. We are very glad to hear that you enjoyed the campground and especially appreciated the garden area. It is wonderful to know that you found it inviting and comfortable. We hope to welcome you back soon for another enjoyable stay!
Jul 07, 2025
this is a very nice KOA, however I'm giving it a 2 in hopes of the management resolving an issue I had. We arrived on July 4th, the campground was packed, Kids and cars everywhere. However when you are driving a 45 foot motorhome pulling a car a crowded poorly signed campground is trouble. They need more signage and should escort you. it was dangerous. Others said same.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jul 07, 2025
Stayed 4th of July weekend on the new mountainside rv spots. They were very nice lots, however the sewer was a little high on our specific space but we made it work. Took a walk down around the original camping area on the river. Far too busy and crowded down there. Very happy we did the mountainside camping where you are spread out more and it was peaceful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the new mountainside RV spots and found them peaceful and spacious. We appreciate your feedback about the sewer height on your site. It sounds like the mountainside was the perfect choice for a relaxing 4th of July
Jul 06, 2025
It was beautifully maintained, the diamond mining will be forever cherished memories for my family, tubing was so much fun! It's more expensive than other campgrounds but that's because you're paying for a lot more- destination vacation. One big complaint- the bathroom nearest to us showers were closed for most of our stay and that was infuriating for the price of the stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you enjoyed the beautiful grounds, diamond mining, and tubing with your family. We understand the frustration caused by the closed showers near your site and apologize for the inconvenience. Your comments help us improve, and we appreciate your honesty.
Jul 06, 2025
The stay was wonderful. The staff was wonderful. The only issue we had was the repair of the womens showers being done at the most inconvenient times. We had to walk all the way to the front of the campground to use the bathroom and shower. There was no times of the repairs posted.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay and appreciated the staff. We apologize for the inconvenience with the women’s showers and the lack of posted repair times. Your feedback is appreciated and will help us improve.We hope to welcome you back again soon!
Jul 05, 2025
It was great! Clean Treehouse, cute and close to everything we wanted to do there. Nice staff and good food.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are glad you enjoyed the clean and cozy treehouse, the convenient location, friendly staff, and good food. Please come stay with us again soon!
Jul 05, 2025
Loved our "cabin" - which was more like a house!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your fantastic review! We are so happy to hear you loved your cabin, more like a house, right? It sounds like you really felt at home! We cannot wait to have you back for more fun and cozy stays soon!
Jul 05, 2025
We had a really nice stay!! I really liked the fact that all their prices were reasonable as far as food and firewood. They also had fun activities and a really nice outdoor lounge area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. It is great that you found the food and firewood prices reasonable, that makes relaxing by the fire even better. We are glad you enjoyed the fun activities and the outdoor lounge area, too. We hope you come back and stay with us again soon!
Jul 05, 2025
Every KOA employee that we encountered was very friendly and extremely helpful and informative. The property was clean and very well maintained. The campsite itself was perfect for us; level, quiet, and shady. I would highly recommend this campground for single campers, couples, or families. Next time, I'll reserve in advance and stay in a cabin. Or better yet, the treehouse!

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled to hear that every KOA team member you met was friendly and informative. It is great to know we met your expectations and that your campsite was 'just right' for a relaxing stay. We appreciate your recommendation and yes, the Treehouse offers a fun and unique experience!
Jul 05, 2025
The campground is beautiful, but the road going up the Mountainside was not good. Rough on the RV and our towed vehicle

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear you found the campground beautiful. Your feedback regarding the mountainside road is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jul 04, 2025
Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are happy to hear that you enjoyed the friendly service. Hope to see you again soon!
Jul 04, 2025
excellent campground, we stayed in a cabin, we did the diamond search at the mine, loved it

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again soon!
Jul 04, 2025
no cable outdated sites uneven ground on sites carts cant cross the road

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 03, 2025
Great tent site. Loved the river flowing by the site . Kids really enjoyed the weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so happy you loved the tent site and that the kids had a great weekend. Hope to see you all again soon for more fun!
Jul 03, 2025
The mines were more fun then I thought they would be. It was really hot and I got sunburned, but I also found a few sparkles. Once you start finding some you are motivated to stick around. The glamping pods were really nice by the water. The dry cabins are a bit in the sun and I wish they would get some trees planted over there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 02, 2025
Jul 02, 2025
The campground was very clean. It was huge. It was on both sides of the street. The one across the street you had to go up a huge gravel road. My only thing I recommend is to put a KOA sign on opposite side of street since we missed the turn to get to our campsite.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you found the campground clean and spacious. We hope to welcome you back soon!
Jul 02, 2025
My fiancé & I rented a mountainside glamping pod which was not up to good standards. The cabin was dirty. It needed to be swept & mopped along with the linens needing to be replaced. Thankfully we brought our own. The windows on the doors had no frosting on them so you could see directly into our pod. We made our own makeshift curtain out of a blanket we had brought. I was disappointed.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 02, 2025
Amazing staff and facilities. Kids had a great time albeit 90 degrees out. We definitely mined some diamonds and when we got our haul appraised, the great gentleman working the counter was incredibly helpful and even have my daughter an amazing stone!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Jul 02, 2025
The front desk and the workers are very helpful and friendly. I had to changed my site at the last moment and they were able to help me do that. The golf carts were awesome. Very clean and well kept grounds.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad our team was able to help with your last-minute site change and that you enjoyed the golf carts. It is wonderful to hear you found the grounds clean and well maintained. We hope to welcome you back again soon!
Jul 02, 2025
We had a wonderful time as usual. We stayed in the mountainside glamping cabin, which was lovely. We'll be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience! We are so happy to hear you enjoyed your stay in the mountainside glamping cabin. It is always a pleasure to welcome you, and we look forward to seeing you again soon!
Jul 01, 2025
Jul 01, 2025
Great stay and staff. Only one recommendation- perhaps post the hours at the snack and ice cream huts in the garden- we were planing to purchase from them Sunday only to find it was closed.
Jul 01, 2025
The path to the water was not weedwacked like years past, the bathrooms were very dirty, we did notnhave a picnic table at 1 of our sites, the bench on the other picnic table was all bent and you couldnt sit on it. There was 3 huge holes dug in the middle of the site. We were very disappointed this year. This is a yearly trip for us and we may not book again because of how down hill things got.
Jul 01, 2025
Found the employee very helpful and nice.
Jul 01, 2025
The grounds were nice, and so was the atmosphere. The staff was super friendly, and seemed eager to help with any questions we had. However, there was no AC in our cabins as advertised, and this lead to things like medication melting together it got so hot. Most of the women's showers weren't working, and the food vendors weren't open as advertised. The main restaurant was closed for repairs.
Jul 01, 2025
Jul 01, 2025
Jun 30, 2025
Bathrooms need some serious work. The showers were closed in men's bathroom and the bathrooms themselves were very filthy all weekend. Bugs and spiderwebs were everywhere which was not the case about 4 years ago when we here last. Very disappointed since this is the most expensive KOA we've stayed at by far - not worth it and won't be back.
Jun 30, 2025
Had a great time! The rain was a downer but there was so many activities and were able to enjoy our awesome campsite. The pool was freezing and my kids were really looking forward to swimming. The creek was a blast though!
Jun 30, 2025
Great Campground
Jun 30, 2025
Everything was great! Stayed in a cabin on the river. Clean….
Jun 30, 2025
Good accommodations, clean unit, nice property and and fun activities
Jun 30, 2025
Thank you for another wonderful stay! The campgrounds are beautiful and the facilities are some of the best and cleanest I have experienced at a KOA. The additions and improvements to the grounds since my last stay are phenomenal. I can’t wait to come back next year.
Jun 30, 2025
It was our first time there. Won’t be our last the staff was friendly and it was a very clean campground. Already looking at dates for our next visit.
Jun 30, 2025
When I arrived a family on golf carts pointed and laughed at me and yelled "look out for the Chinese woman driver!" I was mortified and my daughter was with me. I was on edge the entire time. Your staff were great otherwise.
Jun 29, 2025
Lovely campground. I wish their dining facility was open daily because we seem to keep missing it when we visit. The park is lovely and well maintained. Lots of open spaces to walk and see the West Canada Creek
Jun 29, 2025
While the amenities in the main campground looked great, we were placed in the mountainside area. Being across the street, having to drive up an extremely bumpy road, access to any amenities required getting in the truck and driving down. It is not easily walkable to the main area. In addition, the attendant did not offer to have someone initially take us to our site. I had to ask. Disappointed.
Jun 29, 2025
Had so much fun. The bathrooms are clean and the whole camp was safe as so many staff check the entire ground every few minutes throughout the night.
Jul 20, 2026
Me and my friend took her 9 yr old grandson here this past weekend. We stayed in a cozy cabin K16. Fresh linens provided, very clean, rustic, cute. This particular one did not have a bathroom but it was very close. Pretty, well maintained site with playground. Staff is FABULOUS and Phil gave our car a jump start as we were trying to leave with a dead battery. Outside of bathroom big sinks with Dawn soap/hot water to wash dishes. All the cabins and sites are beautiful and we had the mohawk to wade in a stone's throw! The shops are beautiful and he had fun in the mines. Not 1 piece of garbage, anywhere. I highly recommend this beautiful place, especially with a family. U can be in the thick of things or more secluded! JUST GO and see this 'GEM' of Upstate, NY!
- Vivian Roseto on Google
Jul 20, 2026
Our experience with the staff has been really great. They're engaging, helpful and have gone out of their way to make our families stay memorable.
- Brian Edwards on Google
Jul 19, 2026
Overall this is a great campground with excellently maintained common spaces, clean showers and bathrooms, a super fun activities schedule and friendly staff. Also its located directly across the street from the KOA Herkimer Diamond Mine, so we walked there which was convenient. We rented a glamping site for 4 which is suitable for a night or two. The only issue was the actual room was dirty ( had dust and animal hair everywhere ) the coffee maker didnt work and the towels provided were super small. I'm still giving 5 stars and still 100% recommend staying here. The beds were comfortable and the sheets decent. Many of sites, including the one we rented, are facing the river. Ours had a sweet little pourch and a swinging chair for two. All that makes up for the dirty room. Cause clearly this place is awesome and I feel lucky that I got to stay here.
- Blair Goldberg on Google