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Campground Reviews

May 28, 2025
Love this park and will return

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear that you loved Herkimer Diamond KOA Resort! We cannot wait to welcome you back - see you next time!
May 28, 2025
-let’s talk about concessions- cook very friendly. Ordered chicken tenders only to find out no sauces available- no ranch or bbq sauce - disappointing Ordered gyro - only to be told they have to fries. Mind you this is at 5 pm on Memorial Day weekend. We did the s’mores activity - make your own s’mores Only 5 families showed up and they had no chocolate for the Smores.. really? Do bett

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 28, 2025
Beautiful campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the 5 star review! We love hearing you enjoyed our beautiful campground. Please come back and camp with us again soon!
May 28, 2025
Very overpriced for the amenities offered at this KOA. We have stayed there the past 5 Memorial Day weekends and will not be back for a holiday.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
May 28, 2025
Very overpriced.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
May 28, 2025
We were told that we would have water and electric and when we showed up, there was only one water spigot shared between our very tightly packed sites. I had to use my splitter with a stranger, and finally the KOA staff brought a splitter which should have been notated in the very beginning or fixed at the site. The sites are pretty packed in and there’s a ton of cabins. There are lots activitie

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
May 28, 2025
Weeds on mountainside campground should be pulled at site's. High grass on paths from mine to mountainside campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to improve and offer the best for our guests. Your insights are valuable, and we'll certainly take them into account. We hope to have the opportunity to provide you with a better experience in the future.
May 28, 2025
Friendly staff, clean and many activities to do. We stayed in the newer section, seemed like they stopped maintaining it and only mowed the sites there was no trimming and weeds growing in the sites and roadway. The pathway to the mines and lower section was not maintained and overgrown.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive review! We appreciate your feedback concerning the pathway and sites. We hope to have the opportunity to welcome you again soon!
May 28, 2025
There appears to be no reinvestment in the property. No telescopes in astrology lodges. The lights are not working. The heat in one of the rooms is not working. The facet in the bathroom is falling apart.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 26, 2025
May 26, 2025
Beautiful campsites, wonderful staff. A lot to do.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to know that we have exceeded your expectations and look forward to continuing to do so!
May 26, 2025
Everything was great - the cabin was clean, campground was well cared for, and the staff very friendly!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Diamond Mines KOA is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!
May 25, 2025
Tried to rebook at the office and was told I couldn't they had a man power shortage with people standing behind 2 computers I had to go call that's just crazy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to improve and offer the best for our guests. Your insights are valuable, and we will certainly take them into account. We hope to have the opportunity to provide you with a better experience in the future.
May 25, 2025
The people were so friendly and the campground was just beautiful

CAMPGROUND RESPONSE / COMMENTS:

We are happy to know that we have exceeded your expectations and look forward to continuing to do so!
May 25, 2025
Creekside campsite was uneven and filled with water puddles. Although staff at the reception was very helpful in opening up nextsite, uneven & wet campsite ruined our stay and we had to checkout a day early

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 25, 2025
Great place, great time. Can’t wait to come back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we have exceeded your expectations and look forward to continuing to do so on future camping trips!
May 24, 2025
The site we stayed in, (65) was nice. Dual power options, on either end. Although the one side, looks as though someone either hit, or forgot to unhook the power before leaving. Looks unsafe with live power inside, with the number of kids running around. Hate to see, someone get hurt.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment. We are happy to know that you had a great experience at our campground and look forward to your next visit.
May 24, 2025
The staff was all very friendly and helpful! The spots were of great size and well-maintained, and the views were stunning!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond Mines KOA. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us.
May 24, 2025
This was our 2nd stay in the Miner's cabins. We had such a great time previously, we convinced my brother-in-law and wife to join us and everyone had a very pleasant stay in the cabins, and some very exciting moments in the mine!! Such a unique adventure! On a practical note, the cabins were clean, the kitchens well stocked, and loved little details like the porch swing and outdoor grill!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your glowing review! We love hearing you all had such a wonderful time together and that you found some treasures at the mine! We hope to welcome you back for another camping and mining adventure soon!
May 24, 2025
We enjoyed our stay as we always do.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you had a great experience and look forward to seeing you again soon!
May 24, 2025
The ceiling fan was very wobbly, the bbq grill hinge was not attached and the grill would not stay lit. The silverware was dirty and there was an old sock in the couch with crumbs in the crack when we laid it down to set up into a bed.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
May 24, 2025
It was great, clean, quiet. Bathrooms were clean but chilly no heat on so we didn’t take showers. Other than that all good.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are happy to know that you had a great experience camping with us and look forward to your next visit.
May 24, 2025
Lot was not level and sewer connection was uphill. Fairly new addition to the original campground. I’m sure it’s going to be nice when it’s finished.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 23, 2025
Site by the water that was so small our awning couldn't be put out even though it said it had larger capacity ( rained all weekend) Tent site beside us had people going to the washroom out in the open( women and men) and consistently coming onto our site. They even Stole our other neighbors children's bikes. The pool had no water in it.The laundry facilities were out of order. Paid FULL rate

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 20, 2025
My son and I had an unforgettable experience. Friendly staff and helpful in giving us guidance for the area. The location is beautiful and clean. The mines were the best part. With the help of the rains, we got so many diamonds. They had a beautiful communal center and so much to do on the grounds.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to be a part of your unforgettable experience! It is also nice to hear that our friendly staff made you feel so welcome. Sounds like the mine was a real highlight! We hope to welcome you back for another adventure soon!
May 20, 2025
Showers were good. Campsite was under water. Entire tent campsite had no spot with dry ground. A higher camping pad is needed. We cut our vacation short by two days because the tent had standing water in it. There was muck where you would exit the tent. Staff listened well and refunded the missed time. In summary staff and shower facilities were good. Campsite needs improvement.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 19, 2025
May 18, 2025
I was disappointed. Staff was not real good with info. I had to escort myself across the street to find my site in a completely different park. Had to call for wifi password, restaurant hours. the wifi didn't work. Restaurant not open until memorial day. But was charged Resort fee of $12 and no resort amenities Listed walking path that is unmarked, not mowed. Site 211 was muddy & standing water

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
May 18, 2025
Wonderful campground. Beautiful water sites. Very clean grounds and bathrooms!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive review! Our staff takes great pride in providing an excellent camping experience for our guests. Please come stay with us again soon!
May 18, 2025
We elected not to pay the $25 lock fee (because it was preseason) we were put in a remote site across the hwy from the amenities. There were 2 other campers in the remote area & perhaps 10 in the main campground. The road up to the remote area was rutted and washed out with recent rains. My class-a worked hard to get up that hill. Very disappointing lesson, don't book online or arrive late.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 17, 2025
May 17, 2025
May 17, 2025
It was perfect !!! They thought of everything for us in the cabin !!! The bed was so comfortable, the living was perfect. Even the bathroom was perfect.where the cab is situated is breathtaking.. it was our first time camping and this was an amazing experience thank you .and the staff was so friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled to hear that your first camping experience was such a memorable one.It is great to know you loved the cabin, the views, and our friendly staff. We would be delighted to welcome you back anytime!
May 17, 2025
The grounds were immaculate and beautifully maintained with one exception ... there were goose droppings everywhere (on the site pads, the walkways and the grass)! It was tough to walk around with all the droppings. The other disappointment was that many of the amenities were not available. I get that mid week in May was a very slow time but I would expect a note on the website letting us know.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We're always striving to improve and offer the best for our guests. Your insights are valuable, and we'll certainly take them into account. We hope to have the opportunity to provide you with a better experience in the future.
May 17, 2025
Everything was great except for Saturday night. Someone near us was having a very loud party and at 2:30 am they were playing loud music, yelling and banging things.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad to hear that most of your stay was enjoyable. We will be looking into this and taking steps to ensure quieter, more peaceful nights in the future. We hope to have the opportunity to welcome you back again soon!
May 17, 2025
Very nice campground. Had a spot along the creek. Very nice views of the water. Grounds were well maintained. We went to the diamond mine and spent a few hours prospecting. Everyone enjoyed it, especially the grandkids.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful review. We are so glad you enjoyed the creekside site and beautiful views. It is great to hear the whole family, especially the grand kids, had fun at the diamond mine. We would love to welcome you all back again soon!
May 17, 2025
Excellent all around. The grounds were beautiful and the lodge was wonderful. Would definitely come again! Great Mothers Day weekend with my family!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind words. We are happy to hear you had a wonderful Mother's Day with your family. It is great to know you found the grounds beautiful and enjoyed your lodge. We would love to welcome you back soon!
May 17, 2025
Great campground, nice spots along the river & location to hunting for Herkimer Diamonds across the road. We’ll definitely return!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear you enjoyed your site along the river and the convenient location for hunting Herkimer diamonds! We look forward to welcoming you again soon!
May 17, 2025
Check in/out seamless, staff friendly. Campground very clean. Stayed in cabin right in front of diamond mine. Spacious/Clean, had everything we needed. Amazing being able to walk right over to diamond mine. Only cons were that we believe there was a prom at the diamond mine and we were left listening to all of their music till 5 minutes before 10pm on Saturday night. Grill needs TLC.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful review. We are glad to hear check in/out was smooth, the cabin met all your needs and you enjoyed the convenient location near the diamond mine. We appreciate your feedback about the noise and the grill. We will be sure to address both. Hope to see you again soon!
May 17, 2025
Stayed only one night in a glamping pod eith a bathroom, wished it had been 2. The pods are small, but very convenient and cozy. Out only suggestion would be more hooks to hang up towels and jackets. There is only 2 on bathroom door. Mining is fun, found several beautiful diamonds on the ground just after the rain. My hubby mined a few out of the stone. Great time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful review. We are so happy you enjoyed the glamping experience and had fun mining! It sounds like you found some real treasures! We appreciate your suggestion and will keep that in mind. Please come glamp with us again soon!
May 17, 2025
Booking.com sold me a room in a motel that was no longer operating, and I was without lodging in a strange place. Thank you for taking my late booking! The glamping hut was gorgeous, and the hosts were very kind and thoughtful. I could have done without the weed whacking outside my hut at 8am, particularly since I was one of the only guests out there, but I guess it’s gotta get done some time!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
May 07, 2025
I added on a night to the beginning of our reservation and it was a smooth, efficient transaction. The cabin is exactly as described. This is first time staying in a campground. Was pleased with cleanliness, quiet surroundings and location of our cabin. Look forward to booking again with Herkimer KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience at our campground and look forward to your next visit.
May 07, 2025
Excellent customer service when checking in. Clean facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us and look forward to your next visit.
May 07, 2025
Really cool place

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience at our campground and look forward to your next visit.
May 06, 2025
We were arriving late and the caretaker at the time was absolutely amazing in helping us along the way. It was our first time there and we are planning on coming back asap. Cute little diamond in the rough :-). I even caught a fishy in the fishing pond.

CAMPGROUND RESPONSE / COMMENTS:

It's always rewarding to read such wonderful feedback from our camping community. Your appreciation is the spark that drives us to deliver the best outdoor experiences. Here's to many more camping trips, see you soon!
May 05, 2025
Wir hatten einen Platz direkt am Fluss. wir standen in einer schönen und gepflegten Anlage mit sauberen und angenehmen Waschräumen. Das freundliche Personal betreibt auch die Diamantenmine, ein Spaß für Jung und Alt. Sehenswert ist die Ausstellung und der Shop mit vielen käuflich erwerbbaren Steinen. Ein Aufenthalt, der sich auf jeden Fall für mehrere Tage lohnt.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us and look forward to your next visit.
May 05, 2025
May 05, 2025
Our stay was amazing! The camping pockets were adorable. The entire resort was well kept and staff were friendly and very helpful. We will definitely be making regular trips in the future.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your glowing review! We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
May 04, 2025
Always a great stay. OUR SPRING VACATION. Understand a lot of winter damage. Do hope they keep laundry. Had to go down in town to wash clothes. Come there with family 3 times year

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being a part of our Herkimer KOA family! We're happy to know that you've had a great experience camping with us and look forward to your next visit.
May 03, 2025
The diamond mine being right across the street, a 5 minute walk away, was perfect! It helped us maximize our time at the mine. We also enjoyed the cabin. It was a nice size and we appreciated that it was green.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear you enjoyed the Herkimer Diamond Mine experience as well as your cabin. We hope to welcome you again soon!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google