• *(required)
  • *(required)

Campground Reviews

Jun 10, 2025
Fire ring had prior occupant's multiple paper coffee cups and trash in it and a container of Nellie's organic eggs sitting on the picnic table. Everything else was fine for our overnight stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We value your comments and will take better care to provide our guests with a site that is prepped and ready for their stay. We hope to have the opportunity to provide you with a better experience in the future.
Jun 10, 2025
Everything was great but my wood wasn't delivered to my site as requested.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are glad to hear everything was great and apologize for the missed firewood delivery. It is an uncommon instance and we will do better. We look forward to seeing you again soon!
Jun 09, 2025
We really enjoyed our short stay at the Herkimer KOA Resort. Our site, #87, was perfect! Close enough to the West Canada River that we could enjoy the sound of the rushing water. Our site was level, which is important as it didn't take much time to set-up our RV and enjoy the campground. We plan to return soon!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience! We are so glad you enjoyed your stay and your site to be "perfect"- there is truly nothing like the sound of the river to help you unwind. We look forward to welcoming you back again soon!
Jun 09, 2025
Very pleasant and helpful staff, very clean and a lot of activities for the kids! Overall great experience!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are happy to hear that you had a wonderful experience and that the kids enjoyed all the activities! Hope to see you again soon!
Jun 09, 2025
Beautiful peaceful site

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful review! We are glad you enjoyed the peaceful beauty of your site. Please come stay with us again soon!
Jun 09, 2025
We love the glamping pocket! The only advise I would give is to put some hooks inside. There are plenty of places that you can add hooks for hanging up a towel a jacket etc. The showers could also use some soap dishes. Even just the kind that attach with suction cups. There is no where to put your soap when taking a shower. Everything else was excellent! :)

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear you loved the glamping pocket and that you had an excellent stay! We will take your recommendation into account. Please come camp with us again very soon!
Jun 09, 2025
Only 1 k9camp for this large koa on both sides of the highway. Staff was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Our staff takes great pride in offering friendly service. Your feedback concerning Camp K9 is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 09, 2025
Campground was great. Friendly people and a nice vibe. We stayed at tent site #91 and I do want to mention that the fire ring was an old tire ring with no grill. I generally expect that the fireplaces at a camp site will have a grill. It did not impact me for this stay, but I could see it being a problem in another situation. The adjoining tent sites all had fire rings with a grill.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and the friendly atmosphere. We also appreciate your feedback about the fire ring at your site. Thanks for letting us know and we hope to welcome you back soon!
Jun 07, 2025
Jun 07, 2025
We love the sites and we especially love having our site along the babbling brook. This KOA is called a resort KOA and it is... including a nice restaurant across the street... very convenient!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We are so pleased to hear that you found our campground, the amenities, and a creek side site to your liking. We look forward to welcoming you back again soon!
Jun 07, 2025
Beautiful place to stay. Everything you need is provided. Would recommend anyone to stay here.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We are delighted you enjoyed your experience at our campground, and we cannot wait to have you back!
Jun 07, 2025
Beautiful grounds! So peaceful and the deluxe cabin we stayed in was spotless with more amenities than we expected. The staff was so friendly and helpful. We can’t wait to come back and mine for more diamonds.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed the peaceful setting, deluxe cabin, and our friendly team. We cannot wait to have you back at our campground and for more diamond mining fun!
Jun 07, 2025
great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you had a great experience and look forward to seeing you again soon!
Jun 07, 2025
Campground is nice but way to expensive.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 07, 2025
Excellence in all aspects; especially the staff. After sitting up our site we walked to the KOA Store and found it had just closed. Staff were walking to their car to go home. They asked if they could help, reopened the store and we purchased some supplies. We thanked them then and we thank them now! �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Diamond KOA Resort is committed to providing high-quality customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jun 07, 2025
This campground is gorgeous!!! The staff is warm and friendly. The sites are super clean, there's a ton of things for the kids to go and do, we felt extremely safe (letting the boys go explore on their own). We can't wait to come again!! ,

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground. Your kind words are the gold standard we continuously aim for. We cannot wait to welcome you back for more fun and relaxation!
Jun 06, 2025
Sent a email.
Jun 05, 2025
New at this camping thing. People were great, place was spotless a great experience! We will be back!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy your first camping experience was a great one! It is wonderful to hear you felt welcomed and enjoyed the clean surroundings. We cannot wait to welcome you back for more camping adventure!
Jun 05, 2025
Jun 05, 2025
Even though it rained the whole time we were there we really enjoyed our stay. There's plenty of things to do with the mine right there. We're looking forward to visiting in the future.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad to hear you had a great time despite the rain. With the Herkimer Diamond Mine on site and so much to explore, there is always something to enjoy. We look forward to welcoming you back on a sunnier visit!
Jun 04, 2025
Jun 04, 2025
Friendly staff, beautiful and well maintained property. We also really enjoy the lamb gyro purchased from the food truck. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are so glad you enjoyed the property, our friendly team, and the food truck! Hope to have you stay with us again soon!
Jun 04, 2025
This was our second time staying here. We love the creekside lodges-- they are clean and have everything we need, the view is beautiful, and you can hear the creek if you sleep with the windows open. Last time my husband and daughter went tubing and I was able to watch them from the patio. Mining was fun as well. We will be back again!

CAMPGROUND RESPONSE / COMMENTS:

Our repeat guests are like family! Thank you for your review. We are happy to hear you enjoy the creek, the view and the mine! Please come camp with us again soon!
Jun 02, 2025
Jun 02, 2025
Jun 02, 2025
The staff and overall resort were wonderful but we were displeased with the tree house. Upon entry the cabin smelled and I traced it to a very stinky kitchen sponge. The main bed could only be accessed from one side and the mattress needs replacing. The bunk beds were not made up despite a reservation for three people. Difficult to make bunks with vinyl mattress. Table had two chairs for 3.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the staff and resort overall. We are sorry the tree house fell short of expectations and appreciate your comments - they help us improve. We hope to welcome you back for a better experience next time.
Jun 02, 2025
The staff were very flexible with the changes I needed made to the reservation. There were great amenities and the luxury lodges were fun and educational!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the great feedback! We are happy to hear our team was able to accommodate you with your changes and that you enjoyed the amenities. We hope to welcome you back again soon!
Jun 02, 2025
Staff was friendly, grass was mowed. I understand reasons for the changes... reservations only made online or by calling, but it is an inconvenience.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! Your feedback is appreciated. We are happy to know that you've had a great experience and look forward to seeing you again soon!
Jun 01, 2025
The main property seemed to be very nice, unfortunately fortunately we were placed across the road. It felt more like a state park than a KOA. It's a good thing we didn't need the bathhouse or laundry, it would have been quite the walk and serious climb to return. Very rough dirt/gravel road with an extreme hill as access. We will not return. Ain

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
Jun 01, 2025
We had a few bumps in the road, but he staff was on there game. I would recommend you to stay. The best KOA yet.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are sorry to hear that there were a few 'bumps' but glad our team was able to help make things right! We appreciate the recommendation and are honored to be your best KOA yet!
May 31, 2025
May 31, 2025
This was our fourth time staying here. Lovely flat campground, great for biking. Right on the water. Love the buddy sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We love knowing you enjoy the buddy sites and biking around the resort! Our repeat guests are like family to us! We hope to see you again soon!
May 31, 2025
Our site was beautiful, but for the amount we paid( over $80 a night) cable tv service should have been included. We only got 4 tv antenna channels. Hopefully this service will be added in the future.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the feedback. We are really glad you enjoyed your site! Constructive perspectives like yours help us evaluate and enhance our services. We hope to see you again soon.
May 31, 2025
Smoke detector went off in the middle of the night it took them multiple times to fix it and then put a battery in it that was low and it just chirped. Wish the cabins bed were not so small they stated queen but when we arrived they were definitely not. We had to switch our stay because we brought our dogs but we saw other people have there dogs with them in the same cabin we originally rented.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 30, 2025
May 30, 2025
It rained so we were limited on what activities we could do so we will have to come again. I was upset because we confirmed our site. I called to confirm our site again after the booking and when we arrived they moved our site stating the we didn’t pay a fee to confirm it. There was a personal reason to get the site I had and they should have said I may be moved when I called to confirm.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the 5-star review. We look forward to the opportunity to welcome you again!
May 29, 2025
It was a rainy three days but the camp activities, diamond mines and general great atmosphere kept both kids and adults entertained. It was a very enjoyable stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your glowing review! We are so happy to hear that you enjoyed the resort activities, mining, and overall atmosphere! Please come camp with us again soon!
May 29, 2025
Everything about this campground is beautiful. The cabin we stayed in was beautiful. Unfortunately the bed was not. The mattress cover was dirty and had wet stains on it. We had to go to Walmart and purchase a mattress topper. I don’t think we would return to the campground. To pay over a thousand dollars seems a bit excessive if they don’t inspect the beds

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We're always striving to improve and offer the best for our guests. Your insights are valuable, and we'll certainly take them into account. We hope to have the opportunity to provide you with a better experience in the future.
May 29, 2025
The grounds are well kept. Friendly staff. Clean bathrooms. We booked another stay while we were there.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate our repeat guests! We are happy to hear you found the grounds well kept, our bathrooms clean, and the staff friendly! We are looking forward to having you stay with us again soon!
May 29, 2025
Nice having linens and clean campground! We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so! Yes, please come back and camp with us soon!
May 29, 2025
Clean and updated renovations in houses. Lots for the kids to do!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience at our campground and look forward to your next visit.
May 28, 2025
We have been coming there for 16 years....Every year for Memorial day camping! The price of the sites are ABSOLUTELY ridiculous.....This rear it was $146 a night and next year would be $174 a night....That is highway robbery.....Had no water pressure in my camper and everyone else was complaining too....Half the events that were supposed to happen...Never did and no more cable!
May 28, 2025
May 28, 2025
May 28, 2025
May 28, 2025
May 28, 2025
Excellent staff and clean campground. We will be back

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you had a great experience and look forward to seeing you again soon!
May 28, 2025
Our third time to Herkimer, we always stay at the deluxe lodges on the mining side of the street up at the very top (351). There are three (350, 351, 352) This time we brought up two additional families and we all enjoyed the accommodations, employees, and mining. We were bummed the Miner's Table restaurant wasn't open for the season yet, but Hannaford has great party platters for large groups.

CAMPGROUND RESPONSE / COMMENTS:

We are always happy to welcome you back and especially glad you brought additional families along! Thrilled to hear that everyone had a great experience with the accommodations, staff, and of course mining! We truly appreciate your continued support and cannot wait to see you again!
May 28, 2025
Amenities were clean and the activities were fun!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are happy to know that you had a great experience camping with us and look forward to your next visit.
May 28, 2025
Beautiful spot great staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are happy to know that you had a great experience camping with us and we look forward to you next visit.
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google