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Campground Reviews

Jun 23, 2025
Plenty of things to keep the kids of all ages occupied, staff was extremely friendly and eager to help and joke with us. Will definitely be on our return to list!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Jun 23, 2025
The KOA Staff at the Herkimer Diamond Mines are outstanding. Everyone is always happy to help. It's very well maintained and clean. Service is second to none! Thanks for hiring happy people! Paul

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are so glad you had a great experience. We are pleased to hear our staff made a positive impression and that you found our campground to your liking. We hope you will visit us again soon!
Jun 23, 2025
Staff was friendly and helpful. The glamping pod was great. The little AC unit worked awesome!! It was a hot weekend. My only suggestion is maybe shades on the windows. 5 am comes in bright and early! ;) We'd be back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 23, 2025
We had a great time!! Lots to do and everyone was so nice!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jun 22, 2025
Jun 22, 2025
the campground was neat and well maintained. The staff was friendly and helpful. Something needs to be done about people driving too fast in the campground We were on site 64 and cars and campers were costantly driving by our site at a rate of speed that was definitely well above the posted campground speed limit!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are always striving to offer the best for our guests. Feedback like yours is invaluable and helps us improve. We hope to have the opportunity to welcome you back again soon!
Jun 22, 2025
Reservations on line was not very easy. When we got to the check in desk, we were not even close to what we reserved and quite a walk away from family. You can no longer book at the desk.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 21, 2025
We were sad that the dining options were not open and the wood we purchased seemed wet. However, our cabin was clean and super cute! All the personnel were very friendly and we enjoyed our stay very much!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 20, 2025
This camp ground is beautiful and immaculate. The facilities are very well maintained nice store events happening on the weekends. We were put in a site on what is called mountain side across the street and up a hill very peaceful gorgeous views. Although very nice we were completely separated from the activities at the lower camp ground. We love the sounds of children playing people visiting so

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the beauty and peacefulness of the mountain side! Thank you for sharing your thoughts. We appreciate the feedback and hope to welcome you back for more great memories!
Jun 19, 2025
Jun 19, 2025
Beautiful area, would have preferred to be on river but mountainside was great, although the road up was very rough

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the beauty of the area and your mountainside site. We understand the road can be a bit rough and thank you for bringing it to our attention. We hope to welcome you back soon!
Jun 19, 2025
We have stayed at the campground several times. The landscaping is beautiful and the staff is very friendly. The only complaint we have is almost every visit a fire has been started by the staff over by the pavilion and it is left to smolder and stink from its smoke. Very annoying when you have your windows open or want to sit outside

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being a returning guests and for your kind words about our staff and landscaping-we truly appreciate it! Thank you for the feedback about the recurring issue and we will be sure to address it. We want every stay to be a pleasant one and we look forward to welcoming you back soon!
Jun 18, 2025
We reserv golf cart , but later told, we can't have it cross the road. The pool super cold. 2 restaurants in the mining video,both were closed. Amenities weren't explained at check in and many amenities listed on your website were unable to enjoy due to not being told about and/or closed. For a resort, we are very unhappy. A partial refund would be greatly appreciated.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Jun 18, 2025
So clean and so many activities. I loved our stay and I will be back for sure! Loved the music, the airstream grill and the hospitality. Thank you so much for a great stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are thrilled that you enjoyed the music, the bar and grill in the Airstream, and all the activities. It means a lot to hear you felt welcomed - our team takes pride in creating a great experience. We cannot wait to welcome you back!
Jun 18, 2025
Excellent stay, as usual

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the glowing review! We especially like the 'as usual' our repeat guests are like family to us. We cannot wait to welcome you back again soon!
Jun 17, 2025
Jun 17, 2025
Jun 17, 2025
Beautiful area on “The Mountainside Campground”, with spacious sites, great landscaping at each site and nice views of the ponds. My wife’s favorite spot and close in the running with my “first”.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are happy to know that you have had a great experience camping with us and we look forward to your next visit!
Jun 17, 2025
The campground was clean, well maintained, and had everything we needed. There were many activities and the staff was present and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Jun 17, 2025
Best KOA ever. Well maintained, landscaped, jut really nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are so glad you enjoyed your stay at the Herkimer Diamond KOA Resort and found everything well maintained and comfortable. We look forward to having you back again soon!
Jun 17, 2025
It’s a lovely resort. We maintained and lots to do. Only negative is water pressure in showers is very low. Surprised as everything else was very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are glad you enjoyed the resort and amenities. We appreciate the feedback, and we will certainly take it into account. We hope to welcome you back soon!
Jun 17, 2025
The picnic tables are old and discussing. Dog poop around our site. Play ground equipment small. Pool not heated.

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 17, 2025
Everyone there was very helpful and kind. My son loved all the activities. We tented and the site was kept up well. My car would not start so the KOA staff helped to jump start my car.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are so glad to hear our team was able to help and that your son enjoyed the activities. It is great to know your tent site was well-maintained and ready for a great stay! We hope to welcome you back for another camping adventure soon.
Jun 16, 2025
Jun 16, 2025
Jun 16, 2025
Jun 16, 2025
We had a great few days and your facility is wonderful! The husband did really well breaking rock for “diamonds” and even won a round of Bingo. Great DJ music and fun all around.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are happy to know that you had a great experience and enjoyed everything the campground has to offer. We look forward to seeing you again soon!
Jun 16, 2025
This is our second time, the place was clean and well managed. the staff were friendly and the extra weekend activities for Father's day were great. Would certainly return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us again! We are glad you enjoyed your stay with us and the Father's day activities. We appreciate your kind words and look forward to welcoming you back!
Jun 16, 2025
Stayed in a Deluxe Cabin at Herkimer Diamond KOA to and from a road trip out east. Stayed on a weekend and a week day. The cabins were extremely clean and the staff was super friendly upon check in and check out. "The Garden" area is beautiful and has food available on the weekend. We have already recommended this place to others.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the wonderful review! We are thrilled you enjoyed the Deluxe Cabin at Herkimer Diamond KOA Resort, our friendly team, and the amenities. It means a lot that you have recommended us! We hope to see you again soon!
Jun 16, 2025
The staff was professional, friendly and very knowledgable! They helped make this a terrific get away for us! We plan to come back again soon and possibly look into a seasonal site. This isn't our first time here but it was absolutely the BEST!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are thrilled to hear this was your best stay yet. Our team loved hosting you and we are excited you are considering a seasonal site. Looking forward to welcoming you back again soon!
Jun 16, 2025
First time staying and it was great. Beautiful grounds. Cabins are really nice. Fun activities for the family to enjoy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are so glad you enjoyed your experience with us and we cannot wait to welcome you back!
Jun 16, 2025
We loved the atmosphere there. Staff were all very cheerful and loads of smiles! I plan on coming back for a longer stay. The tent sites were very well kept. And tons of activities for my grandson to do. My only complaint was that there was no coffee made in the store and I had to go to town to get coffee. Also the second night there a family of 7 was put next to us. They were loud past midnight.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We take immense pride in ensuring our guests have a memorable experience. Your insights are valuable and we will certainly take them into account. We cannot wait to welcome you back again soon!
Jun 15, 2025
The camping experience was great as always. We truly enjoy it every year.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you had a great experience again with us and we look forward to seeing you again soon!
Jun 15, 2025
Always good!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We truly appreciate your continued support and are so glad you consistently enjoy your stays. Looking forward to welcoming you back again soon!
Jun 15, 2025
The cabin (AL) was wonderful! Definitely a great spot for our family of 5.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We are thrilled that the cabin was a great fit for your family! It means a lot to know that you enjoyed your stay and made some wonderful memories. Hope to see you again soon!
Jun 15, 2025
It was a beautiful stay. The glamping we did in the yurt was so cool. Very clean lodging. The mines were awesome. It was the best birthday very. Thank you �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you had a great experience and birthday at our campground! We look forward to welcoming you back again soon!
Jun 15, 2025
Grounds are beautiful and probably the best designed KOA we have ever stayed in. That said, we were sandwiched in a spot river side with a huge tree to negotiate (just too close for comfort!!). We were also directly across from an inflatable with a motor running ALL day - unpleasant to sit outside and impossible to enjoy the sounds of the river. Pay the additional $25 to reserve a decent spot!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to improve and offer the best for our guests. Your insights are valuable, and we will certainly take them into account. We hope to provide you with a better experience in the future.
Jun 14, 2025
Tent campsites were very close together. A group arrived late and were yelling and screaming past 2am. Don't you enforce quiet hours?

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon so that we can share a more positive experience.
Jun 13, 2025
Jun 12, 2025
Jun 12, 2025
We stayed in the mountainside area and it was beautiful. It was quiet and peaceful. Nice landscaping gave added privacy between sites. Didn’t use the amenities as we were there overnight and it was raining but everything looked well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are glad you enjoyed the peaceful mountainside area and the added privacy. Sorry the weather did not cooperate, but we hope you will return and enjoy the amenities next time!
Jun 12, 2025
Was a lovely surprise. Beautifully layed out. Lush. Attention to detail. Run by someone who cares about aesthetics and the guest experience. Loved it here.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are so glad you enjoyed our campground. It means a lot to know our care for the space and guest experience came through. We would love to have you back!
Jun 12, 2025
Though the campground wasn't crowded, we were placed in a mountainside spot. There are no showers available there, only restroom. Showers were to be accessed from a trail, then stairs and then across the street/highway. Unfortunately, the trail to the stairs necessitated tromping thru 3feet of unmoved brush. The Lapidary showers had no hot water. The bathroom at site 200 had no lights.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon so that we can share a more positive experience.
Jun 11, 2025
We stayed 1 night in a deluxe cabin. The cabin was comfortable and clean. We enjoyed the quietness of the cabins in the mining village once the village was closed for the day. We did walk around at the campground across the road and loved seeing the river. It is a wonderful spot, and I have told friends about it and have recommended it.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We are so pleased to hear you found our campground to your liking, and the recommendations. We look forward to welcoming you back again soon!
Jun 11, 2025
We stayed for just one night but everyone was amazing and so nice! We rented out the astrology cabin it was very cute and on theme. Our only complaint is that we thought there would have been a telescope and there's even posters in the dome and cabin giving instructions for a telescope they no longer have there. But other than that everything was incredible and we definitely will return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are thrilled you enjoyed your stay in one of our astrology themed cabins and had a great experience with our team. We appreciate the feedback about the telescope - sorry for the confusion, and we will update the signage. We look forward to your return!
Jun 10, 2025
Jun 10, 2025
Need more activities in mountain side section

CAMPGROUND RESPONSE / COMMENTS:

Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 10, 2025
Loved the cabin and campground. Will definitely be back!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your 5-star review! We are so glad we exceeded your expectations and we cannot wait to welcome you back for your next camping adventure!
Jun 10, 2025
Jun 10, 2025
We loved our stay! We were comfortable, and most important we felt safe to leave our cats while we mined and showed them love by welcoming them with their scarves! ♥��

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear you had a great stay and your cats felt the love too! We are thrilled you were able to enjoy the mining experience with peace of mind. We would love to host you all again soon!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google