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Campground Reviews

Aug 01, 2025
Aug 01, 2025
Aug 01, 2025
This was our first experience with a KOA and overall it was pretty good. We were disappointed with the activities schedule online vs what actually happened for the week and it was disappointing not being able to check in any earlier than 3:00. Every hotel or resort we’ve ever stayed in has been available for check in at least an hour early. Amenities were fun and everyone had a good time though.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback and choosing Herkimer Diamond KOA. We are glad everyone had fun and we value your thoughts. Hope to make your next visit even better!
Aug 01, 2025
This was the best vacation! The staff is amazing! Polite, informative, very helpful! We stayed in the new Glamping' Pods above the mining area. Great site, very serene, quiet and very comfortable. The Pods are perfect for us that prefer modern yet simple accommodations. We will be staying again next year!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are thrilled you loved the accommodations and had such a great stay. Cannot wait to welcome you back next year!
Aug 01, 2025
I brought my 3 grandchildren ages 8,8.and 10. We had a wonderful time. Want to give Lizzie some extra credits( she was doing crafts) Thank you again

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your kind words! We are glad you had a great experience and we look forward to welcoming you back!
Aug 01, 2025
The river is beautiful.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the river! We look forward to welcoming you back soon!
Aug 01, 2025
Very much enjoyed the campground. Next time we will plan to stay longer than.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay! We would love to welcome you back for a longer visit next time!
Jul 30, 2025
The glamping pods were comfortable and in a beautiful location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that have had a great experience at out campground and look forward to your visit!
Jul 30, 2025
We stayed in the new camp area across the street from the store, laundry & pool area. This part of the camp had a fish-catch & release pond. It was lacking trees and shade, but overall, this was a very nice, spacious, quiet campsite. Would stay here again, and request this part of the camp again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jul 30, 2025
We stayed 4 nights in their new area. It is nicely done with enough foliage to be somewhat secluded. Didn't see many staff in this section although we did call for firewood and they brought it immediately. We would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the new area and our quick service. We look forward to welcoming you back for another great stay!
Jul 30, 2025
Great campsight with wonderful activities. Very friendly and attentive staff. This is our second year. Will definitely be back next year

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words and for coming back again! We are so happy you enjoyed your stay and look forward to seeing you next year!
Jul 30, 2025
overall great campground - like the amenities. things that could be updated - Pool very old and needs repair or replacement lots of cracks in the concrete. Water pressure @ sites some of the worst I have seen - ended up filling my tank and running off my own pump. Bathrooms were being upgraded during peak camping season, not sure that was a good idea. Place was clean staff was awesome

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the thoughtful review! We are glad you enjoyed the amenities and our staff. We appreciate you feedback as it helps us improve. We hope to have the opportunity to welcome you back again soon!
Jul 30, 2025
Just an overnight in and out.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Please come stay with us again soon!
Jul 30, 2025
I was beyond disappointed with our stay. After a long day of driving, we arrived to our cabin and it was about 90 degrees inside and humid. We almost didn’t find the AC hidden behind the table and it took about 6 hours to cool the bedroom down because there was no fan or AC in it. If you need smaller than a large, don’t plan on getting a souvenir shirt or sweatshirt either. Worst experience ev

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 30, 2025
We had crews cutting trees, chipping them. With chips all over our vehicles and in the air. Very noisy

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 29, 2025
Campground is clean, friendly staff. Herkimer Diamond Mines has discontinued the community swim lessons and day camp for the local kids. That was disappointing to see. Otherwise a good stay. Prices are too high for families. That was obvious from the number of vacant sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you enjoyed the campground and our friendly staff. We appreciate you staying with us and hope to welcome you back for another enjoyable visit.
Jul 29, 2025
Awesome place , had a great time

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are happy to know that you had a great experience at our campground and look forward to your next visit!
Jul 29, 2025
Your staff were very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Diamond KOA Resort is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jul 29, 2025
Jul 29, 2025
Jul 29, 2025
Jul 29, 2025
We had a great time! Missed my coffee first thing in the morning around 7 but it was available after 8 when the camp store opened. Employees are friendly and very appreciative of the campers.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great time! Happy to hear that our team made you feel welcome!
Jul 29, 2025
It was wonderful. Great place, really nice staff and fun activities planned for day. The camping store on grounds was such a benefit and not overpriced! Can't wait to go back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! So glad you enjoyed the staff, activities, and all the little details. We loved having you and hope to welcome you back again soon!
Jul 29, 2025
Very beautiful and clean campground with tons of amenities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! So glad you enjoyed the amenities and appreciated the clean facilities. We loved having you and hope to welcome you back again soon!
Jul 29, 2025
Too many charges added to already overpriced venues, especially considering the condition of the deluxe cabins

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 29, 2025
We stayed in the campground that is across the street from the main part. The road to get up there is horrible. Needs to be paved. The RV sites were too close to each other. No way would we be able to sit around the fire pit! We usually travel with at least 3 other RV families. We enjoy sitting around the fire at night. There would be no way we could sit around the campfire.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 29, 2025
The website states that there is only 1 tent per tent campsite. However, when we arrived, there were sites with multiple tents stacked on the very small sites. Also, the neighboring site that had 3 tents stacked also had taken our picnic table. The staff did bring us another one right away, which was nice. Now had we known we could have had multiple tents we would have had other family join.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 29, 2025
We were given wrong information and therefore made our stay not great

CAMPGROUND RESPONSE / COMMENTS:

We apologize for any misunderstanding. This is certainly not the experience that most of our guests have during their stay with us. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 29, 2025
A little more explanation about the sites across the street from main campground would have been nice. Pulling up the big hill on a dirt gravel road with a large camper was challenging. Being far away from all activates was not very nice either. would have rented a golf cart to go back and forth but was told you couldn't cross the road with them. Next time we will make sure we can get into main

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 28, 2025
This campground was great! Everything was clean and well kept. The beautiful grounds, cabins, pool, store, and public areas. Lots of things to do, and the creek was awesome. The windmill lodge had all the kitchenware we needed and a nice big deck with plenty of seating. The only thing I would change would be the fold out couch. That mattress was very uncomfortable, but all the other beds were nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the thoughtful review! We are glad you enjoyed the grounds, amenities, and your stay at the Windmill Lodge. We appreciate your feedback. We hope to welcome you back soon!
Jul 28, 2025
We loved staying at the glamping pod.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are thrilled you enjoyed your stay and hope to welcome you back soon!
Jul 28, 2025
Overpriced for the condition of the lodges. I stayed in Bluebird #17. Toilet was not clean. I took a picture and showed it to Becca. Dirt in the corners of the baseboards. $25 for early check-in. Charging for more than one car when the unit sleeps 6. All money grabs. Marriott prices for Motel 6 condition. Use of the amenities should be covered by the high rates.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 28, 2025
We always have a nice time because the KOA accommodates our entire family reunion. HOWEVER, the sleeper cabins are extremely hot. Something needs to be done to lower the temps in those ovens! Air conditioning? Maybe a ceiling fan? The prices are high for a cabin with no bathroom, running water or AC. Making them more comfortable would help!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We strive to provide the best possible experience for our guests, and we are sorry to hear that we fell short during your stay.
Jul 28, 2025
always have fun, people friendly place to. I stay in a lodge#78 @ koa Herkimer for the past 10+ years for our family reunion. It's old,unkept. Cleaning is poor. For the $ price I pay I wonder what do yo do with all of it? The fees so ridiculous, it makes on feel like you don't much care. We are a very large group, location and logistics inside the park work, so we return for that feature yearly

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 28, 2025
Too many fees added on to already high prices! It’s becoming unaffordable

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 27, 2025
Jul 27, 2025
Jul 27, 2025
The staff were kind and helpful. The campground was clean, well taken care of. The glamping pod was cute, clean, and comfy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful feedback! We are glad you enjoyed your stay and appreciated our staff and facilities. We look forward to hosting you again!
Jul 27, 2025
Had a great time! Staff was very friendly and helpful! Maybe keep pool open a little later! Food and ice cream trucks were amazing!! Thank you

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive review. Our team here at Herkimer Diamond KOA Resort is committed to providing high-quality customer service. We are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jul 27, 2025
After 40 plus years camping at Herkimer, the cabin we stayed in (#77) was run down and the broken wooden deck that broke last year had not been properly repaired a year later. The Roku for the TV was missing. The staff was great (especially Jamie) who assisted us in finding a lost necklace. For $300 a night, every cabin should be properly equipped (missing can opener & bowls). Hope it gets better.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 27, 2025
This is a great campground. The property is beautifully maintained the staff are great and there is something for everyone there. I had a wonderful stay in one of your cabins. I have stayed there several times in different cabins and pods. All are very nice. The deluxe cabin has everything you would need for your stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Jul 27, 2025
Friendly staff, well maintained grounds

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We are pleased to hear you found our staff friendly and the grounds well maintained. We look forward to welcoming you back in the future.
Jul 27, 2025
Added Charges are getting ridiculous! The delux cabin fees are high enough to incorporate any expenses

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 26, 2025
Jul 26, 2025
Jul 26, 2025
Fees for everything! Considering how much we paid for a bug infested “glamp” pod, we arrived at 2:15 pm and though the space was ready a $25 fee was requested for early check in. Mining costs $19/ per person, premium up charge for Fri/Sat/Sun. There is also a late check out fee of $25. On site amenities shut down by 8 pm. I will not be returning to this site.
Jul 26, 2025
We only stayed one night, but as soon as we arrived I wanted to stay longer. The ground was beautifully laid. Our site was one the river. There was an abundance of cabins and tents sites. They had a bunch of activities for kids and even a k-9 camp for the puppies. I can’t wait to come back!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review! We are so glad you enjoyed your stay. It is great to hear you loved the riverside site, family activities, and K-9 Kamp. We cannot wait to welcome you back for a longer visit!
Jul 26, 2025
Always enjoy the peaceful time in camp. Great to see Harold. Even got to talk with Renee. Missed eating at Miners Table. And Pizza! Hopefully next year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are glad you had a peaceful stay. We look forward to seeing you again next year.
Jul 26, 2025
nice camp, we'll be back

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again!
Jul 26, 2025
I stayed 8 years ago. With my son. We came back for his 21st birthday. You have made some amazing improvements in the campground. The stay was wonderful. My son an my nephew who also came 8 years ago kept raving about it. They are already planning another trip next year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for returning to stay with us and celebrating such a special occasion! We are thrilled to hear you noticed the improvements and had a wonderful time. We look forward to welcoming you all back!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google