San Francisco North / Petaluma KOA Reviews
Nov 04, 2019
We had a nice time. One thing that would improve the large cabins is a screen door. We had so many flys in our cabin, so a screen door would help with that.
Nov 04, 2019
It says things are open 9am to 9pm. But was closed at 7:30-8 so if you went to see other things in Petaluma and got back at 7 you had a half hour instead of the whole two. Would be asked to leave the pool even if you where with like 6 other people. The jump mat deflated,rec center and store closed.Needed more blankets! Didn’t get my moneys worth. Felt rushed all do to staff wanting to close earl
Nov 04, 2019
Nov 04, 2019
We ended up here due to a mandatory evacuation from the Kincade Fire. Although it was in no way ideal to be forced to leave home and pay to stay somewhere safe, we were extremely grateful to get accommodations here. Our deluxe Cabin exceeded our expectations in every way and was a pleasure to stay in. The staff was kind and helpful and there was plenty for our kids to do during our stay.
Nov 04, 2019
It was great!
Nov 01, 2019
Nov 01, 2019
We were hear while evacuated from our home during the Kincade Fire. The campground owners were incredible. Every time we would see her she would ask us how we were doing and if we needed anything. They provided free coffee and gave all evacuees 20% discount. The campground is beautiful we had family members in there cabins large and small. I would definitely consider coming back for a “fun”st
Oct 29, 2019
Oct 28, 2019
Wonderful facility for all ages. We'll be returning.
Oct 28, 2019
Like always, staff is super nice. My kids love it. They were so busy because of the fires and evacuated people arriving and still had great customer service. Only one thing bothered me and it was the flies.
Oct 28, 2019
Fantastic experience.
Oct 24, 2019
Stayed 3 nights in full cabin with kitchen. First cabin, shower handle didn’t work, tv had no remote control. Moved to another cabin 2nd night. That had ants and ceiling fan was out of balance causing the whole fan to wobble which made noise. Tv didn’t work. 3rd night tv was working, but still had ants.
Oct 23, 2019
Oct 22, 2019
I’m so glad we discovered this place a few years ago. It’s clean, the staff is great, and the kids always have a blast! Thank you!
Oct 21, 2019
We all Had a great time per usual! So much for the kids to do they just love coming to koa!! And added bonus we only live 5 minutes away. Ha!
Oct 21, 2019
It was my first time in the lodge and I really enjoyed it. I have also stayed in the tent area as well multiple times. The staff has always been helpful and friendly.
Oct 21, 2019
This is an annual event for our family. We come in October for all of the Halloween fun and it is always a good time.
Oct 21, 2019
Love the Halloween activities
Oct 18, 2019
We stayed in one of the studio cabins with a loft and had an amazing stay! We hopped between the pool and park all weekend, and loved the fall activities offered (hayrides & trick or treating). We would definitely stay again if in the area!
Oct 15, 2019
So much fun!!
Oct 15, 2019
Oct 15, 2019
Oct 14, 2019
We love that we can stay at such a fun place so close to home. We paid extra this year to be close to the play structure and bathrooms. But we were never told that the bathrooms were out of order. We have a toddler and it was really awful to have to trek so far to prevent accidents. Staff should have mentioned it at check in. Our TV was also broken when laying in bed you can’t see the picture.
Oct 14, 2019
Oct 09, 2019
Place is nice. Very big with lots of activities for families and kids. Little cabin was super cute. Only wished they had small heaters. Wish they would have put me closer to my friends though. I was told a certain cabin then was moved to a cabin much further away. Otherwise it was perfect.
Oct 08, 2019
I gave it a 3 mostly because the mattress in our deluxe lodge was very uncomfortable. Very soft and sagged into the middle. For the price we pay to stay, I'd expect a much more comfortable stay. I hope you can replace with new mattresses soon.
Oct 08, 2019
Oct 08, 2019
Oct 07, 2019
our 12+ stay over 8 years. Rates are too high. I emailed & called Mike & no response. This time trick or treating was on a Friday and messed EVERYONE up. Past people KNOW its on a Sat & office was rude & horrible about it. We should be notified of bathroom closures too and were not. The last few years have been HORRIBLE with staff and communication and prices. Owner call me please 9254052145
Oct 07, 2019
This is her 7th year coming to the Petaluma KOA for October. This year was horrible. The management and the Workers were not nice. The activity schedule was messed up and most of the campers were incredibly unhappy throughout the campground. We are so disappointed we’re not sure we’re going to come back.
Oct 07, 2019
Been coming for close to 10 years and service has gone downhill. Staff is rude and unhelpful. Used to be such a great place for our family. Very sad and disappointing
Oct 07, 2019
Easy to get to, nice cabin with supplies, and comfortable. Next time we will bring the RV. Thank you!
Oct 05, 2019
The cabins are nice and clean, and grounds are very nicely kept up. Staff was very ill informed and communication was severing lacking. We held a family reunion there and while the campground is nice the vibe of some of the staff was aggravating and somewhat unfriendly. We won't stay there again.
Oct 05, 2019
Oct 01, 2019
We were here 19years ago as wel and we appreciate our stay as wel....sweet memories ....tank you !
Sep 30, 2019
It would have been nice to have been informed that the main bathrooms were under construction. We checked in at dark, with 2 children, and had to find a bathroom (in the dark). That could have been avoided if the person at the counter had let us know. Otherwise things were fine.
Sep 23, 2019
We all had a great time--thanks!
Sep 21, 2019
So much fun! My children enjoyed all the fun, outdoor activities! The KOA was clean, safe and beautiful. Staff, as always, was friendly and efficient. Thank you!
Sep 19, 2019
Sep 17, 2019
A few suggestions: Have dairy free ice cream options, better organized train ride for kids without a mad rush, shade sails for the kid areas when it's so hot (jumping pillow, play structure). Great stay otherwise!
Sep 16, 2019
Muy pocos baños no ay mucho personal para las agtividades de los niños el hombre que manejaba el tren era horiible muy descortés
Sep 10, 2019
The facilities were okay: the water in the showers was warm, the pool was nice. We were told there would be no activities, but there were in the end, so that was a nice surprise. The cabin we stayed in was very dirty. The floors had not been washed all year, so that was disappointing. Close enough to Lagunitas to Uber to and enjoy some beer and bands. It was fine, but nothing spectacular.
Sep 09, 2019
Just a quick weekend trip with family and friends. Everything was wonderful, and we had a great time. We will be back.
Sep 09, 2019
Advertises lots of activities. We asked twice about the schedule for the weekend, they said there was nothing. Nonetheless, our kids were turned away from rock-climbing on Saturday evening because they were not taking anymore. They also did have some kind of tractor pull ride and we noticed a movie playing. Shower floors had trash. I reported a faucet running hot water for 3 days and not fixed
Sep 06, 2019
Great stay but door handle sticks and the ceiling fan is very wobbly in our L247 cabin. Otherwise, a great stay.
Sep 06, 2019
I have never stayed at a KOA or camped before but this was a blast. So many things to do. The staff was very friendly and helpful. The campground felt safe. The most dangerous thing at your campground was the children running out onto the road from in between cars. Not everyone was great at driving at a slow speed. Hope no one got hurt. I hope to come back again. Thank you for a great time
Sep 03, 2019
The only reason why I’m not giving it a five is because I had some very rude people next to me their kids almost ran me over twice with their bike hit my fire pit and almost hit my two year old I should not have to be fighting with my neighbors about two dogs nonstop barking I could not enjoy my campsite. KOA needs more people driving around especially at night you can’t find any help
Aug 29, 2019
My family and I had a wonderful time and will definitely be back.
Aug 28, 2019
Deluxe cabin was dirty, porch was dirty, water heater heated intermittently. Cobwebs extensively throughout camp cabins. Positives were there is a lot to do, landscape looks great.
Aug 26, 2019
The front desk employees are not nice. When we ask for more towels and pillows. Anything else was great!
Nov 09, 2019
Great facilities and people! Natalie is especially professional, helpful and truly is attentive. GREAT smile!
- Alan D. Bosch on Google
Nov 03, 2019
This KOA was awesome, excellent service, facilities and overall experience. They have full service sites for large RV units. Very pricey though, but is is San Francisco what else can you expect
- David Cruz on Google
Nov 02, 2019
Luv the cabins
- Mocking Bird on Google

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