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May 25, 2023
Great stay! Friendly staff! Quiet campground! All the facilities close by!
May 24, 2023
The staff were super helpful and friendly. We miss the former KOA location as we camped there for 20yrs. With the price increases for camping cabins, you need to consider replacing the mattresses with comfortable ones. The fridge was an extra bonus, Thanks! We’ll get used to the new location and be back again soon.
May 23, 2023
May 23, 2023
Hi KOA Corporate - we miss the old site, the new pales in comparison and we question returning. For more than half our stay the internet was down. We had a deluxe cabin and were squished in with a large RV directly in front of us, nothing like the Lake Placid/Whiteface KOA we loved and came to expect. Staff were friendly and polite but the problems were beyond their pay or decision grade.
May 23, 2023
Fantastic customer service as always and our cabin was just what we expect. It is unfortunate that the location has changed as the prior location provided much nicer surroundings. I usually tent camp and really didn't see any good sites when we drove around so likely wouldn't book at this location in the future if I am tenting. Hopefully it will once again be used as a KOA Kampground.
May 23, 2023
4 nights in a deluxe cabin.
May 23, 2023
Great location friendly staff we couldn’t get into our camping cabin cc53 wrong keys they came right out and fixed it . No Wi-Fi and no tv remote but we understand it’s all been moved from other site . We weren’t at the cabin much so the tv remote didn’t bother us much. Hope to be back again soon . Maybe we can get a discount or something next time we are regular campers to the Wilmington
May 22, 2023
No hot water, no cable. Asked to fix hot water and barely was warm in the kitchen, still ice cold in the shower. Not worth the amount I paid! Will stay somewhere else next time
May 22, 2023
Dec 19, 2022
Fox Farm Rd was permanently closed so we had to change our reservation to the new location. We had no idea what to expect and upon arrival, had to wait approximately an hour for our cabin to be cleaned, that was unfortunate. We made the best of our visit, we preferred Fox Farm location and are quite upset that "corporate" is taking it over to make it a "luxury" KOA. extremely disappointed
Oct 31, 2022
Oct 31, 2022
excellent facility with a great cabin and a priceless view.
Oct 29, 2022
Séjour en cabine agréable. Le nouveau site de camping est plus près de la route 86, donc, plus bruyant.
Oct 25, 2022
Nice wooded area, close to trails, clean and well maintained.
Oct 24, 2022
Oct 18, 2022
Amazing and can't wait to come back again!!!! Facilities for spotless, water was warm, beds in cabin were clean, staff very friendly! Highly recommend this site. Thank you!
Oct 17, 2022
Oct 17, 2022
Always amazing stay!!!
Oct 17, 2022
Stayed in a cabin for the weekend. It was a very clean and open space, complete with more amenities than expected. Still had to walk to the restroom, but that was expected. Wonderful fall accommodations!
Oct 12, 2022
Team was welcoming. Unfortunately the rest of our stay left much to be desire. Floor was very dirty and I felt bad having my 9mo playing on it. There was not enough hot water for 1 shower or bath. Isolation was non existant so the nights were very cold. We stayed cause we were with my family who have a camper. Otherwise we would have left right after 1 night. Halloween Activities for kid were fun
Oct 11, 2022
Nice and tentative staff!! Cabin D7 I stayed in tv didn’t work and heat didn’t work ! So that was disappointed! Staff were wonderful!! Camp ground clean!!!
Oct 10, 2022
No heat, no cable, no soap for the bathroom and the gas fireplace didn't work. Jeff was very very nice and accommodating allowing us a late check-in. Thanks Jeff!
Oct 10, 2022
Mary was very helpful. All staff friendly and facilities are beautiful
Oct 09, 2022
wonderfull place to stay, clean spacy cabins, great staff, clean restrooms. We absolutely recommend this KOA!
Oct 04, 2022
We love the cabin, it was very clean !
Oct 03, 2022
Location was great but the mattress was absolutely horrible. Old springs poking you right in the back. The refrigerator didn't work and was leaking on the floor, our food spoiled. The ceiling fan was incredibly dusty for a place that's only been open a few months
Oct 03, 2022
It was a wonderful stay, look forward to coming back next year! The cabin was super nice had everything to big we could have possibly needed. Stay was amazing as well all very friendly and helpful! Area was perfect so much to do and amazing views. The bathrooms were great but the showers I thought could be cleaner. Definitely will be back for years to come! Thank you for a great stay.
Oct 03, 2022
Nice place, nice people, good price overall really good experience, if I had to make a suggestion only because u asked lol I would say bathrooms , and bed. Bed was a little uncomfortable but beats the ground anyday lol stalls in bathroom were a little small, same with showers. Showers would be better with better, hotter water pressure and more room/lighting. I know your remodeling currently
Oct 03, 2022
Oct 02, 2022
The cabin we had was great. At the time we stayed there it would have been nice to have a better heating system. the heater we had worked ok. The last night we were a little cold. aver all a nice stay.
Oct 02, 2022
We’ve stayed mainly at the Wilmington KOA but had a rsvp at North Pole for a deluxe cabin. Definitely not deluxe, as compared to the cabins in Wilmington. There were linens only for the bed, not extra linens for the futon. The large space heater ended up blowing a fuse. Definitely prefer Wilmington cabins. Not sure if book again for North Pole unless it was for an RV site.
Sep 27, 2022
Handy spot to stay to explore that part of the Adirondacks and a quiet spot outside of Lake Placid.. Cabin worked fine for our 2 night stay.
Sep 26, 2022
Sep 26, 2022
We appreciate the place for the location, amenities (shower with hot water, clean bathroom and the heater) We look forward to come back soon!
Sep 20, 2022
It's a brand location
Sep 16, 2022
No amenities unless you traveled to the other koa. For 220 a night there should be some sort of amenities at the location. Only 2 games in the game room worked prizes extremely outdated. The playground was questionable for safety. Cabin had wrong description. There was no tub.
Sep 14, 2022
Stayed in a Deluxe Cabin and enjoyed the location as well as ease of getting to Wilmington stores. Bicycle route on 86 and Fox Farm was fine for weekend cycling.
Sep 12, 2022
Gorgeous campground, even while in remodeling phases. Beautiful property and view of the mountain. Cabins are cosy and comfy, bath-houses were well maintained and clean. Store was well stocked and very cute. Game room had pool, fooseball and air hockey. Not far from as station or small grocery store. Quick travel time to High Falls Gorge and Whiteface Mtn. Friendly staff, no trash.
Sep 11, 2022
When I reserved online, there was NO clear distinction referring to this "New" KOA as different from the "Lake Placid / Whiteface Mtn. KOA". It is decidedly different. Check-in assistants were fantastic however the rustic cabin had marshmallow mattresses on the double beds but what topped it was the horrendous moldy sweat smell in both showers: Obviously not sanitized and rinsed. Fan inoperative.
Sep 06, 2022
Very clean restrooms, staff courteous , would stay again
Sep 06, 2022
Sep 06, 2022
The website was deceiving. There was no access to the river, there were no boat rentals and the pools were not open. And these amenities were not available at the campground we were at, they were available down the road, but closed. Housekeeping did not have coffee filters for the coffee maker provided in our cabin. The staff was very friendly. The cabin was nice. A bigger fridge would be nice.
Sep 06, 2022
Clean facilities and I loved the sink to clean dishes. Very friendly and helpful staff!!
Sep 02, 2022
Aug 31, 2022
Staff was very helpful Even switched tv in the cabin so we could use a ps4. Cant say enough good things about the staff, Dog friendly . One thing thta could have been better would have been internet and tv reception but evcellent overall
Aug 30, 2022
Great location Need to do upgrades - hopefully next year. Super relaxing and great staff
Aug 30, 2022
Aug 29, 2022
Na
Aug 28, 2022
Great location and cabin was clean. Had everything we needed. Coffee pot and frying pans were to small. The TV didn’t work and there was no pool. Neither were deal breakers for us but would have been nice to know at check in. We would definitely come back to see all the upgrades when the remodeling is completed! Staff was very friendly and attentive.
Aug 27, 2022
The staff was courteous. Our cabin was clean. The bathrooms were not cleaned during the 3 days of our stay. Someone emptied the trash can and that was it. The sinks and toilets were soiled. I stayed at the resort in the past with the prior owners. The restrooms were always imacculate.