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Campground Reviews

Jun 25, 2023
We very much appreciate the customer service booking a few unplanned days to extend our stay. We rented a boat two days and the process was not as smooth as it should be. In the end the rental worked out. We think the resorts restraunt could be a hit if the menu is revamped and maybe a refresh on the interior. We can tell this place has some room for improvement such as bathrooms being dirty .

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure having you. We will take your suggestions and observations to heart in our efforts to continuously improve.
Jun 25, 2023
We were in an RV spot & all was very good. Our 3 children & their families were in 3 cabins & found many mouse droppings under the sinks. Some cooking utensils were ok, & some not so desirable. Overall, they enjoyed the fun things to do, & we had an enjoyable week. Hopefully the gas pumps are fixed & stay that way!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had an enjoyable stay. We are working hard to correct this issues you brought to our attention.
Jun 24, 2023
We had a blast. Our favorite part was the water obstacle course. My daughter and I were talking that we wish you guys had a bicycle rental because that would have made our stay even better.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your time here at Prizer Point! Thank you for the positive review.
Jun 24, 2023
We only stayed one night but we upgrades to a lakefront site that was fantastic. The only suggestion would be to work on the rest rooms a bit to keep them cleaner. Otherwise, we like this campground and will come back and stay longer.

CAMPGROUND RESPONSE / COMMENTS:

We would love to have you for a longer stay next time so you can fully enjoy all our campground has to offer. Thank you for alerting us to the bathrooms, we have taken steps to address the issue.
Jun 23, 2023
Jun 23, 2023
Jun 22, 2023
Really liked the concrete level site near lake. Laundry room smelled really bad. Water pressure was poor.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review.
Jun 22, 2023
Clean, big and beautiful sites with many activities for all.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to leave a kind review.
Jun 21, 2023
The KENTUCKY LAKES / PRIZER POINT KOA is a well maintained park, with plenty of friendly, helpful staff. My site had a concrete pad, very nice. The only downside is the WiFi, barely adequate. Its bandwidth is very low, Limited cellular makes WiFi more important. Watch out driving in- Road lanes are just the width of my motorhome - very scary meeting oncoming traffic.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Prizer Point. We enjoyed having you.
Jun 21, 2023
The nightly cost was high. The bath houses were dirty and missing soap. Our children enjoyed the amenities and the park was easy to bike around.

CAMPGROUND RESPONSE / COMMENTS:

We apologize your stay wasn't as enjoyable as promised.
Jun 21, 2023
Very nice stay. Lots of amenities

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive review.
Jun 20, 2023
Jun 20, 2023
very clean and people were friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Jun 20, 2023
Very friendly helpful staff! Grreat property!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive review!
Jun 20, 2023
Our stay was wonderful except 3 things: A Boat House Music was blaring until 1230 AM Floating Restaurant was very poor. Both of the employee Mark in the kitchen was unprofessional, delayed food and improperly cooked. Water Park would be great if it had benches, consents on site, and fix the deflated and broken parts on the obstacle course. However, we loved our picked spot and plan to return.

CAMPGROUND RESPONSE / COMMENTS:

We apologize that there were issues during your stay. We are working hard to correct these problems. Thank you for still choosing to return and giving us another opportunity.
Jun 20, 2023
I feel that it was overpriced for what there was to do there. The “store” is not really a store at all, it’s mostly a gift shop. For being on the lake, you expected more things to be there that you could’ve forgotten to bring. I’m quite disappointed after seeing all the “amenities”.

CAMPGROUND RESPONSE / COMMENTS:

We apologize your stay wasn't what you were expecting. We would appreciate some more feed back on what you would like to see in the store and any improvements you could suggest for our amenities.
Jun 20, 2023
Very nice and clean facilities, friendly and responsive staff and excellent location in a beautiful/scenic part of KY. RV pads are nicely leveled concrete and many have excellent concrete patio, furniture and firepits. Overall excellent experience!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for such a positive review!
Jun 20, 2023
I paid a premium price at this campground, the people were friendly, the site was clean and nice. The only complaint is we had traveled a long distance to get there and arrived about an hour and a half early. They charged us $25.00 early arrival fee on top of everything else. If it inconvenienced anyone I would understand, but it didn't. It set a bad tone from the beginning and I won't forget it.

CAMPGROUND RESPONSE / COMMENTS:

We apologize that you do not agree with our early check-in policy and fee.
Jun 20, 2023
Ordered fire wood 2 days in a row and both days it took over 5 hours to deliver. That is pretty much the only issue we had.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for alerting us to the firewood problem. We have corrected the issue. We look forward to your return visit.
Jun 20, 2023
The Lagoon is nice. But everyone should be told about the food trucks set up there. You have plenty of space. Why behind a premium space is beyond me. The music from the pavilion also in the lagoon was enjoyable. Once again for 100. A night if you do not enjoy that type of thing put a warning in your ad.

CAMPGROUND RESPONSE / COMMENTS:

We apologize you did not enjoy your stay.
Jun 19, 2023
Everything was perfect. EXCEPT the golf cart rental. Terrible organization and incredibly frustrating. Be sure to reserve your cart multiple days in advance and save your receipt. The manager needs to be replaced and the workers properly trained.

CAMPGROUND RESPONSE / COMMENTS:

We apologize that you had an unpleasant experience. The golf carts that were non-operational that weekend have been pulled from the fleet and have received maintenance. We have noted your account to receive a 10% discount on a future golf cart rental here at Prizer Point.
Jun 19, 2023
Disappointed in the golf cart. Not a great system in place. Received ours late, had a bald tire that ended up popping, didn’t get a new one for several hours. Communication on situation wasn’t great. All other areas of campground were great

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the issues with the golf cart. Along with the partial refund we have noted your account to receive a 10% discount on a future golf cart rental here at Prizer Point.
Jun 19, 2023
Only complaint, our campsite was too small. We couldn't put our awning out all the way because of trees and the fire pit was too close to our camper.

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you couldn't fully enjoy your RV. If we had known we would have gladly helped you find a site that better suited your camper.
Jun 19, 2023
Jun 19, 2023
People at front desk during check in where very nice and friendly… people at the lagoon store where very short and not friendly… the splash pad is labeled to stay open till 6 and when we arrived at 5:05 the teenagers running it told us they where closing in 15 min… at 5:25 we got kicked out… if it’s labeled to be open at 6 it needs to be open till 6

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the issues at the lagoon area. We are speaking with staff and making the necessary corrections. Thank you for alerting us to this issue.
Jun 19, 2023
Our experience included an uneven, sloped pull through. The bathhouse closest to our site seemed to be in the middle of a grouping of cabins. I always felt as if I was on trespassing on other sites. The river was nice, but again, unless I went to the marina, I felt as if I was trespassing on other sites. This would be a great place if you have your own boat. Boat rental price is high.

CAMPGROUND RESPONSE / COMMENTS:

We apologize you weren't happy with your site. If we had been alerted we would have gladly assisted in helping you find a site more suited to your wishes.
Jun 19, 2023
8/10 - Only had some minor issues but great stay overall. Shower drain was unclogged for us once we reported it. Master bedroom door handle would come off very easily that was never fixed. Bathroom exhaust fan wouldn't work, maintenance tried to water pressure in bathroom not good, Not sure about sink but I took shower head apart and cleaned out debris. Shower head worked tons better after that.

CAMPGROUND RESPONSE / COMMENTS:

We apologize you had issues with your lodging unit. Maintenance is working hard to make big improvements.
Jun 19, 2023
Absolutely Beautiful!!! The Staff was very nice, helpful, courteous and polite. Keep up the GREAT WORK!!! Hope to see you all again before the season’s over.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind and positive words! Can't wait to have you back!
Jun 18, 2023
Bathrooms were small and not cleaned very well. Swimming pool had a ring around edge, needed cleaning.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for alerting us to this issue and will work hard to remedy this!
Jun 17, 2023
Our campsite was right across the road from the lake. It was an amazing view. The things offered were tremendous as well. The one thing I was disappointed in was the lack of upkeep off the grounds and sites. I saw ALOT of staff during my stay but no one to cut grass. The grass was 5-8” in length and made the appearance of the campground not as appealing. Besides that, we enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are alerting grounds to the grass issue and are working to get this corrected.
Jun 17, 2023
Always a great stay at prizer point...

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive review! We have enjoyed having you and hope to see you again!
Jun 17, 2023
Had a great time. Only complaint is they need a drop off box for golf cart keys for people leaving early in the morning.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed having you and hope to see you soon! Thank you for the suggestion!
Jun 16, 2023
Just driving through. Everything was super clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review. Please drive through soon!
Jun 15, 2023
Main issues: 1) Bathrooms out of order at pool yet they had not been locked so people continued to use them anyway (GROSS!) 2) There were issues with the golf cart reservation. 3) There was dog poop in all of the grass (no one enforcing the pick up after your pet rule). 4) LOTS of dogs off leash. 5) PRICE increase is shameful compared to other area KOAs. 6) 400 character limit on survey.

CAMPGROUND RESPONSE / COMMENTS:

At Prizer Point we strive for all our guests to have a fun and wonderful time while staying with us. We apologize that this stay did not meet those expectations. We hope you come back us and give us another chance.
Jun 15, 2023
Premium site. Had to clean patio. Also Infested w/mosquitoes. No working bathrooms or laundry in our part.

CAMPGROUND RESPONSE / COMMENTS:

We apologize your stay wasn't as enjoyable as we had promised. We hope you give us another chance to show you the improvements we are continually making.
Jun 14, 2023
Love staying at this campground! Staff is friendly and the lots are spacious! Great Lake views!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We enjoyed having you and hope to see you again!
Jun 14, 2023
We purposely stayed at a pull through on Ontario because it was close to the nice bathrooms/showers. When we got there we found that they were closed for the season. That left us showering / using the nasty bathroom that smelled like a reptile house next to the chess game. We did eventually find the nice bathrooms on the expansion side, but they were far from our campsite. Disappointing.

CAMPGROUND RESPONSE / COMMENTS:

We apologize your stay wasn't all that we had promised. We hope you give us another chance to show you how wonderful we actually are.
Jun 14, 2023
Loved all the activities. Camp sites were all very nice. Two things to improve: more lighting throughout park and fix shower/bathroom area by pool. It was destroyed and disgusting. I’m sorry someone did that. There should have been signs saying they were out of order or in repair.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive words. We appreciate the suggestions and will continually strive to provide our guests with fun and enjoyable camping experiences.
Jun 13, 2023
Very disappointed. Spent over $1200 for a 3 day stay with our family. Paid for pull thru site & could not pull thru it without damaging RV. Roads need signage. Went down a dead end & had to back about 300 feet to get out. Inflatables on Lake were a joke when they would not let my grandkids wear coast guard approved jackets but didn't have jackets there to fit them. No adult managmnt on site.

CAMPGROUND RESPONSE / COMMENTS:

We apologize you had trouble getting your camper pulled in. We do provide escorts to help prevent this from happening. Our strict insurance policies mandate guests must meet height & weight requirements, must sign a waiver, & wear our life jackets. Adult mgt is always on property for assistance
Jun 13, 2023
The bathhouses by the pool NEED cleaned.

CAMPGROUND RESPONSE / COMMENTS:

We apologize but the bathrooms by the pool were actually closed for repairs, as marked by caution tape barring the walkway entrances. They are now back up and running and acceptable for use by guests.
Jun 13, 2023
Site ramps were a little tricky for class A. Noticed trash on walkway to lagoon. Otherwise very pretty and comfortable campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. We will address these issues.
Jun 12, 2023
love it, it was peaceful and beautiful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Jun 12, 2023
Had a great time!

CAMPGROUND RESPONSE / COMMENTS:

And we had a great time having you here with us!
Jun 12, 2023
We had a great stay! Thanks so much for everything!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the positive feedback!
Jun 12, 2023
When we couldn't fit our camper and pickup on the site, we asked to move. Nicole, the office personnel was rude and condescending. She flat out said, She doesn't deal with people that have an attitude. We were told we could keep the site, go to the more expensive site or leave. We were not getting our money back because we already checked in. Keyshia took us to sites, courteous & accommodating!

CAMPGROUND RESPONSE / COMMENTS:

I am sorry for the inconvenience that this had caused for your stay. Some of the situations that occurred while you were being escorted to your site was not what our staff should tolerate. We would love for you to come back and choose your site that fits your camper for a great experience.
Jun 11, 2023
Jun 11, 2023
Rented a deluxe cabin. The cabin was so hot, 93 degrees, took from 4:00 till 7:00 for it too cool off enough for us to be in the cabin. We could not put our food in the refrigerator because it had been turned off and was too hot to put our food in. Very frustrating to have 3 hours wasted due to the AC not being on until we arrived at 4:00. AC should be on to welcome visitors not shut out for 3 hou

CAMPGROUND RESPONSE / COMMENTS:

We apologize the unit was not as ready for you as we had promised. We have reached out to housekeeping and have begun retraining to ensure future guests do not have the same problem. We hope you choose Prizer Point in the future and allow us a second chance to impress you.
Jun 11, 2023
Rented a cabin this time. Very nice. Campground is very clean, well maintained, and has nice paved roads. All of the employees are super nice and very helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review!
Jun 10, 2023
Beautiful park, easy in and out, nice view, very clean Very courteous and helpful staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the words of praise!
Jun 09, 2023
Oct 31, 2023
We had a wonderful time at Prizer Point! We booked our stay at the last minute when another location mixed up dates and lost our reservation. We weren't sure how this would work out, having never stayed in a cabin at Prizer Point, but it couldn't have been better. The rooms and the cabin were clean and worked well for what we wanted. Granted it is not a new 5 star hotel city experience, but for a campground cabin we felt it was very nice. (Some of the reviews I read beforehand had me a bit scared.) In late October, the camp restaurant was not open (other than for Pizza), so we ventured out to Cadiz, Eddyville, and Grand Rivers for food we didn't cook. We did use the provided grill (which was clean) and enjoyed the covered porch and swing. Two trash barrels close to the front of our unit were very convenient. We stayed in one of the Condo's that could hold up to 12 people, with just 4 of us. We would book it again in a heartbeat!
- nancyhZ5380KX on Trip Advisor