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RV Reviews

Aug 25, 2025
Aug 25, 2025
Aug 25, 2025
Loved the waterfront sites (minus the size) and amenities. The sounds of running water was so relaxing! The price is a little steep for the sites, especially when they are crammed right on top of each other. Site 64 has a SLIVER of grass in between the two sites (after the concrete). This is our second year in a row there, again loved the waterfront but won’t be returning until prices come do

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back.
Aug 25, 2025
The campground was very clean and had lots of activities that were all on the lower level. The upper levels really needed a pool, we had to walk up and down the hillside which was exhausting.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 25, 2025
Great campground and resort area. Nice mix of people of all ages. Safe and friendly place for kids to play.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 24, 2025
The water hook up was leaking called the front desk told me they would get a hold of maintenance no one showed up to take a look at it. We were in lot 248 we had enough hose to reach the lot next to us so it wasn’t a problem.

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. Please know that we are continuously working on improvements, and your insights will guide our efforts. We hope you will give us another chance in the future.
Aug 24, 2025
Beautiful campground. Clean, well maintained. The staff are extremely friendly and helpful. We have stayed there 3 times and we hope to stay many more.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued support! We are so glad you have enjoyed your stays with us and that our team has made you feel welcome. We look forward to hosting you again many more times!
Aug 24, 2025
Worst KOA we’ve stayed at. Pool tiny/crowded, no playground or space on mining side, ponds dirty. The staff was unfriendly, ignored the kids, and were rude at craft night, even yelling at my 13-year-old. The hill blocked by the staff chatting was unsafe. No military/first responder discount, store overpriced. Kids begged to leave early. Needs a major staff/management overhaul; we won’t be back

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback We are always looking to improve and appreciate your input.
Aug 23, 2025
Beautiful campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed the beauty of the campground. Hope to see you again soon!
Aug 23, 2025
Shame on me for not realizing that the campground is spread across a busy road. We were put in the mountainside section quite far from the amenities. The $20 resort fee was another surprise. I would not recommend it for a quick overnight stay. Grounds in the main park were nice and having food trucks was a fun option.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We appreciate your insights and glad you enjoyed the campground. Your comments help us improve the guest experience. We hope to welcome you back again soon!
Aug 22, 2025
We enjoyed full hook-ups to our camper and the easy access to the creek. I do feel that it is overpriced.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Aug 20, 2025
Aug 20, 2025
Beautiful, quiet, perfect

CAMPGROUND RESPONSE / COMMENTS:

Wow, thank you! We are honored by your kind words and thrilled you enjoyed staying with us. It means so much to us. We will be here when you are ready for your next camping adventure.
Aug 20, 2025
I don’t like the resort fees, especially since the restaurant wasn’t open.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are always looking to improve and appreciate your input.
Aug 19, 2025
Aug 19, 2025
Very nice campground!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 18, 2025
Great family and friends stay. Staff were super friendly, kids loved the activities and especially tubing down the river!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for highlighting our service at Herkimer Diamond Mine KOA Resort. We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us!
Aug 18, 2025
Aug 18, 2025
This was our second time there this year. We will definitely be back. The staff were super friendly and the maintenance staff were great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming back! We are thrilled you had another great stay. Our team truly appreciates your kind words. See you next time!
Aug 18, 2025
Herkimer KOA is very nice with lots of different things to do. The grand kids enjoyed painting rocks. The only bad thing was I stayed in spot 121 and I could not get my trailer level. But it was still a great weekend. We will be back soon.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 18, 2025
Wished we wouldn’t have booked a mountaintop site the lower sites across the street were much better otherwise it was a very nice koa

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon!
Aug 17, 2025
This review has been removed by KOA due to profanity.
Aug 17, 2025
We stayed one night and were satisfied with our stay ,we will return when we can stay longer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We are glad you were satisfied and look forward to welcoming you back for a longer visit next time.
Aug 16, 2025
Beautiful outdoor experience. Something for everyone.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed the outdoor experience and that everyone found something to love. Hope to host you again!
Aug 15, 2025
Aug 15, 2025
Wonderful place to say quiet and serene

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad you enjoyed the peaceful setting. We hope to host you again soon!
Aug 14, 2025
Beautiful campground along the water. Staff was very friendly. We had a pull through site as we were only staying one night. The campground is well maintained. Highly recommend and give yourself at least 2 nights so you can enjoy the great views along the water.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words! We are glad you enjoyed the views and friendly atmosphere. Hope to welcome you back for a longer stay next time!
Aug 14, 2025
loved everything about it. very clean and comfortable

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We are happy to hear you found everything clean and comfortable. Hope to see you again soon!
Aug 13, 2025
My family will NEVER be back unless a major management change occurs. Human waste was sprayed all over our 2 grills while a lift station that broke was being pumped about 2 ft away from our camper. There were gallons of septic human waste spilled on our site. Management did NOTHING. FULL STORY on Google Reviews. Corp. was NOT helpful. Health Dept. notified. President of KOA contacted & helping.
Aug 13, 2025
My family has come here for decades & Herkimer, being a family owned campground for 30+ years, you would think that they would want better for their guest. I have witnessed, sanitary/ septic issues (feces all over grills), poor management & charges on NOT only my account that the so called "Manager" couldn't explain! Unfortunately, because of their management, Herkimer has gone down hill!
Aug 13, 2025
It is a nice camping park.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 13, 2025
Quiet on weekdays but chaotic, noisy, and crowded on the weekends. Kids on bikes are everywhere. Adults and kids pass your campsite constantly. Privacy is not respected. Trash on ground around dumpster was not cleaned up by staff and there are a lot of dead trees that need to be removed for safety. Staff in the office were pleasant and efficient during check in.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 12, 2025
THIS REVIEW IS FOR OUR STAY - AUGUST 3-10, 2025. SITE 70 ON THE RIVER: My family, friends and I will NEVER be back unless a major management change occurs. Human waste was accidentally sprayed all over our 2 grills while a lift station that had broke was being pumped. Gallons of septic human waste spilled on our site. Phil, manager, did nothing to clean it up, and ended up yelling at me! BEWARE!!

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Aug 12, 2025
Absolutely perfect! Thank you

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Aug 12, 2025
We are a 45 foot motorcoach. They put us in a pull thru site #17, the type of site which we requested. The little fences in between sites and the large trees made it very difficult to pull out. We were having to turn along the fence where the main activities were. Many trees along the route were too low, scratching our roof a lot. We were very disappointed. Very poor lot choice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 12, 2025
Had a decent trip. Did deal with a sewer stoppage - which the KOA team eventually resolved. It encompassed a few sites in a row. Also, site 74 power tripped at the main breaker twice (labeled site 73 at the main breaker box.) Not happy that check in for RV sites has been changed to 3PM. We lost 2 hours (unless we want to pay $25 more...)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 12, 2025
Our stay at the Herkimer Diamond KOA Resort was absolutely fantastic! From the moment we arrived, we were impressed by how well-kept and inviting the grounds are. The staff was warm, friendly, and eager to help make our experience memorable. The campsites were clean and perfectly set up for our needs. We loved how the resort blends a peaceful, natural setting with plenty of family-friendly activi

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Aug 11, 2025
Wonderful staff. We broke down and cancelled reservation but it was a quick fix and they happily reinstated it. Beautiful campground. Was slightly disappointed that we didn't know about a barbque,that one of the activities didn't have the supplies needed or that the DJ cancelled. But all minor things. Dog park great. Staff super friendly. Pool excellent though could use more tables or chairs.

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. Your kind words are the gold standard we continuously aim for. Thank you and we are excited for your next visit!
Aug 11, 2025
Had a great stay. love that the river is right behind the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 10, 2025
Put in a space across the street No amenities Too far from everything Very poor for KOA

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 10, 2025
Site 203 in the new Mountain side of camping was not level. Gravel area was very dusty and had many drainage runoff areas in the new mountain side of the campground. The landscaping in the area needed attention, i.e. weeds, missing mulch and bushes need to be trimmed. There is also no exterior lighting on this side of the facility. Expected more for a resort facility.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 10, 2025
We were very happy. A great time spent with our grandson.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 10, 2025
Was assigned spot across the street. Too far away from main campground when you don’t want to unhook

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 08, 2025
This was only our 2nd camping trip ever. It will definitely not be the last time we stay at Herkimer Diamond KOA. Our site as right on the West Canada Creek. It was so relaxing. And watching people going through on tubes was entertaining. Sites are big enough to not feel crowded. The amenities were very good. Especially the ice cream. There are also many activities for the kids too! We'll be back

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We are thrilled to hear you had such a great time on your camping trip. We cannot wait to welcome you back!
Aug 07, 2025
Beautiful campground. Grounds well maintained. Bathrooms were not up to par with the rest of the campground. They need updating and we're not always clean. Staff very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Aug 07, 2025
Loved being on the creek!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We are delighted you have enjoyed your experience with us and we cannot wait to have your back!
Aug 06, 2025
We love coming to the Herkimer KOA! We come with a large group every year! Would like to see basketball, tennis, and pickleball instead of disc golf. We never see anyone playing it, but the other sports would enhance our group's stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 06, 2025
Park seems nice. We stayed in Mountainside area. The gravel or lack thereof was the problem. We have a diesel pusher and By the time we made it up the hill and to our site, our RV & Jeep COVERED in dust. You couldn’t make out the color of our vehicles it was so covered. This KOA is huge and seems to be very nice. The new side will be perfect once the fix the roads.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 06, 2025
Aug 05, 2025
Lots of fun, great staff, great property, river was a blast... Mines were nice, hot but, nice and we found a Herkimer Diamond.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google