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Jul 01, 2025
Jul 01, 2025
Jun 30, 2025
Everything was great! Stayed in a cabin on the river. Clean….
Jun 30, 2025
Good accommodations, clean unit, nice property and and fun activities
Jun 30, 2025
Thank you for another wonderful stay! The campgrounds are beautiful and the facilities are some of the best and cleanest I have experienced at a KOA. The additions and improvements to the grounds since my last stay are phenomenal. I can’t wait to come back next year.
Jun 30, 2025
When I arrived a family on golf carts pointed and laughed at me and yelled "look out for the Chinese woman driver!" I was mortified and my daughter was with me. I was on edge the entire time. Your staff were great otherwise.
Jun 29, 2025
Had so much fun. The bathrooms are clean and the whole camp was safe as so many staff check the entire ground every few minutes throughout the night.
Jun 29, 2025
Friendly helpful staff, clean cabin but 3 stars because: showers not operating in our bathhouse (not notified), clogged shower in other, Garden Grill opened hour late, Scoops was out of hot fudge and large cups, pool FREEZING not heated, wasp nests under umbrellas in Garden, inefficient check in (store checkout customers waiting behind lengthy check ins), cabin overrun w Earwigs (in all our bags).
Jun 29, 2025
My son and I loved our stay here. The cabin in the miner’s village was perfect for us. We had a lot of fun all weekend and plan to make this a yearly trip. Every staff member was genuinely kind and helpful.
Jun 28, 2025
It was a beautiful experience. The creek was easily accessible to my cabin which made my stay much more relaxing. Our cabin had all the necessary things that were needed for the trip. The staff were knowledgeable, friendly, and helpful.
Jun 28, 2025
Cabin sites were very close together. Our bed broke in the very early morning, 5:45. We text and called the after hours number and never received a response. We had to wait until the campstore opened at 8 & the only only response was to say sorry. Definitely lacking in customer service. But the bathrooms were clean!
Jun 27, 2025
Jun 27, 2025
Stayed in the new "Pod" area. The staff was friendly and helpful. The accommodations were nice. I was very surprised at how good the private bathrooms were. The mini fridge was actually a good size with a good size freezer. The only issues we had was the door didn't latch properly so we had to work it and the privacy overlay on the window fell off. Also, the firewood bundle was pretty skimpy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope you will visit us again soon!
Jun 25, 2025
The sites are tiny. We had to park so far back in our site we couldn’t hardly hook up to water since our slide out would have hit the camper next to us slide out. Thank goodness we didn’t have anyone on the other side of us or we would’ve been so smooshed in idk what we would have done. We lost power in a storm & the electric melted our plug even with our gfi plug on. Some screwy electric th

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are sorry to hear that the weather had such a negative effect on your camping experience. Your feedback is noted and genuinely appreciated. Constructive perspectives like yours help us evaluate and enhance our service. We hope to see you again soon.
Jun 25, 2025
The Windmill Lodge was superb!! Such a great cabin with lots of space. Super clean overall, well stocked kitchenette and a short walk to the river. Lots of fun amenities for the family - corn hole, pool and great store.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing your stay at the Windmill Lodge! We are pleased to know you found it spacious, well stocked and in great proximity to the river. It sounds like you took full advantage of our many amenities - good for you! We hope to welcome you back soon!
Jun 25, 2025
Clean & comfy cabin, great location - right on the river. Loved relaxing by the fire pit after an exciting and successful day at the mine. Pleasant and helpful staff. We will definitely go back!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the amazing review! We are so happy to hear you enjoyed your comfortable cabin and campfire on the river as well as our helpful staff! Sounds like you found some treasures too! We look forward to welcoming you back again very soon!
Jun 23, 2025
Staff was friendly and helpful. The glamping pod was great. The little AC unit worked awesome!! It was a hot weekend. My only suggestion is maybe shades on the windows. 5 am comes in bright and early! ;) We'd be back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 22, 2025
Jun 21, 2025
We were sad that the dining options were not open and the wood we purchased seemed wet. However, our cabin was clean and super cute! All the personnel were very friendly and we enjoyed our stay very much!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jun 19, 2025
Jun 18, 2025
So clean and so many activities. I loved our stay and I will be back for sure! Loved the music, the airstream grill and the hospitality. Thank you so much for a great stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are thrilled that you enjoyed the music, the bar and grill in the Airstream, and all the activities. It means a lot to hear you felt welcomed - our team takes pride in creating a great experience. We cannot wait to welcome you back!
Jun 18, 2025
Excellent stay, as usual

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the glowing review! We especially like the 'as usual' our repeat guests are like family to us. We cannot wait to welcome you back again soon!
Jun 16, 2025
Jun 16, 2025
Jun 16, 2025
Stayed in a Deluxe Cabin at Herkimer Diamond KOA to and from a road trip out east. Stayed on a weekend and a week day. The cabins were extremely clean and the staff was super friendly upon check in and check out. "The Garden" area is beautiful and has food available on the weekend. We have already recommended this place to others.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the wonderful review! We are thrilled you enjoyed the Deluxe Cabin at Herkimer Diamond KOA Resort, our friendly team, and the amenities. It means a lot that you have recommended us! We hope to see you again soon!
Jun 16, 2025
First time staying and it was great. Beautiful grounds. Cabins are really nice. Fun activities for the family to enjoy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are so glad you enjoyed your experience with us and we cannot wait to welcome you back!
Jun 15, 2025
The camping experience was great as always. We truly enjoy it every year.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you had a great experience again with us and we look forward to seeing you again soon!
Jun 15, 2025
The cabin (AL) was wonderful! Definitely a great spot for our family of 5.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We are thrilled that the cabin was a great fit for your family! It means a lot to know that you enjoyed your stay and made some wonderful memories. Hope to see you again soon!
Jun 15, 2025
It was a beautiful stay. The glamping we did in the yurt was so cool. Very clean lodging. The mines were awesome. It was the best birthday very. Thank you �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you had a great experience and birthday at our campground! We look forward to welcoming you back again soon!
Jun 13, 2025
Jun 11, 2025
We stayed 1 night in a deluxe cabin. The cabin was comfortable and clean. We enjoyed the quietness of the cabins in the mining village once the village was closed for the day. We did walk around at the campground across the road and loved seeing the river. It is a wonderful spot, and I have told friends about it and have recommended it.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond KOA Resort. We are so pleased to hear you found our campground to your liking, and the recommendations. We look forward to welcoming you back again soon!
Jun 11, 2025
We stayed for just one night but everyone was amazing and so nice! We rented out the astrology cabin it was very cute and on theme. Our only complaint is that we thought there would have been a telescope and there's even posters in the dome and cabin giving instructions for a telescope they no longer have there. But other than that everything was incredible and we definitely will return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are thrilled you enjoyed your stay in one of our astrology themed cabins and had a great experience with our team. We appreciate the feedback about the telescope - sorry for the confusion, and we will update the signage. We look forward to your return!
Jun 10, 2025
Loved the cabin and campground. Will definitely be back!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your 5-star review! We are so glad we exceeded your expectations and we cannot wait to welcome you back for your next camping adventure!
Jun 10, 2025
We loved our stay! We were comfortable, and most important we felt safe to leave our cats while we mined and showed them love by welcoming them with their scarves! ♥��

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear you had a great stay and your cats felt the love too! We are thrilled you were able to enjoy the mining experience with peace of mind. We would love to host you all again soon!
Jun 09, 2025
We love the glamping pocket! The only advise I would give is to put some hooks inside. There are plenty of places that you can add hooks for hanging up a towel a jacket etc. The showers could also use some soap dishes. Even just the kind that attach with suction cups. There is no where to put your soap when taking a shower. Everything else was excellent! :)

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear you loved the glamping pocket and that you had an excellent stay! We will take your recommendation into account. Please come camp with us again very soon!
Jun 07, 2025
Jun 07, 2025
Beautiful place to stay. Everything you need is provided. Would recommend anyone to stay here.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback with us. We are delighted you enjoyed your experience at our campground, and we cannot wait to have you back!
Jun 07, 2025
Beautiful grounds! So peaceful and the deluxe cabin we stayed in was spotless with more amenities than we expected. The staff was so friendly and helpful. We can’t wait to come back and mine for more diamonds.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed the peaceful setting, deluxe cabin, and our friendly team. We cannot wait to have you back at our campground and for more diamond mining fun!
Jun 07, 2025
great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you had a great experience and look forward to seeing you again soon!
Jun 07, 2025
This campground is gorgeous!!! The staff is warm and friendly. The sites are super clean, there's a ton of things for the kids to go and do, we felt extremely safe (letting the boys go explore on their own). We can't wait to come again!! ,

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground. Your kind words are the gold standard we continuously aim for. We cannot wait to welcome you back for more fun and relaxation!
Jun 06, 2025
Sent a email.
Jun 05, 2025
Jun 04, 2025
This was our second time staying here. We love the creekside lodges-- they are clean and have everything we need, the view is beautiful, and you can hear the creek if you sleep with the windows open. Last time my husband and daughter went tubing and I was able to watch them from the patio. Mining was fun as well. We will be back again!

CAMPGROUND RESPONSE / COMMENTS:

Our repeat guests are like family! Thank you for your review. We are happy to hear you enjoy the creek, the view and the mine! Please come camp with us again soon!
Jun 02, 2025
The staff and overall resort were wonderful but we were displeased with the tree house. Upon entry the cabin smelled and I traced it to a very stinky kitchen sponge. The main bed could only be accessed from one side and the mattress needs replacing. The bunk beds were not made up despite a reservation for three people. Difficult to make bunks with vinyl mattress. Table had two chairs for 3.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you enjoyed the staff and resort overall. We are sorry the tree house fell short of expectations and appreciate your comments - they help us improve. We hope to welcome you back for a better experience next time.
Jun 02, 2025
The staff were very flexible with the changes I needed made to the reservation. There were great amenities and the luxury lodges were fun and educational!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the great feedback! We are happy to hear our team was able to accommodate you with your changes and that you enjoyed the amenities. We hope to welcome you back again soon!
Jun 01, 2025
We had a few bumps in the road, but he staff was on there game. I would recommend you to stay. The best KOA yet.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are sorry to hear that there were a few 'bumps' but glad our team was able to help make things right! We appreciate the recommendation and are honored to be your best KOA yet!
May 31, 2025
Smoke detector went off in the middle of the night it took them multiple times to fix it and then put a battery in it that was low and it just chirped. Wish the cabins bed were not so small they stated queen but when we arrived they were definitely not. We had to switch our stay because we brought our dogs but we saw other people have there dogs with them in the same cabin we originally rented.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable camping experience possible. We hope you give us another chance soon so that we can share a more positive experience.
May 29, 2025
It was a rainy three days but the camp activities, diamond mines and general great atmosphere kept both kids and adults entertained. It was a very enjoyable stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your glowing review! We are so happy to hear that you enjoyed the resort activities, mining, and overall atmosphere! Please come camp with us again soon!
May 29, 2025
Everything about this campground is beautiful. The cabin we stayed in was beautiful. Unfortunately the bed was not. The mattress cover was dirty and had wet stains on it. We had to go to Walmart and purchase a mattress topper. I don’t think we would return to the campground. To pay over a thousand dollars seems a bit excessive if they don’t inspect the beds

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We're always striving to improve and offer the best for our guests. Your insights are valuable, and we'll certainly take them into account. We hope to have the opportunity to provide you with a better experience in the future.
May 29, 2025
Nice having linens and clean campground! We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so! Yes, please come back and camp with us soon!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google