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Jul 24, 2025
The beginning of our day was amazing. Absolutely amazing. The man at check in was so helful and kind. Cabin is cozy and adorable with a great location, but built for tall people, we're short. The end of our stay not amazing, frustrating and rude. Weeding and mowing directly next to the cabin was the most obnoxious way to wake up. Very dissatisfied and given no warning. Bad way to end the trip.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for reviewing us! We are so pleased to hear you found our campground to your liking. Thank you for your important feedback - we truly appreciate it. We work hard to provide the best possible experience for our guests. We hope to welcome you back!
Jul 24, 2025
Had a fantastic stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so happy you enjoyed the resort and all it has to offer. Hope to welcome you back soon!
Jul 23, 2025
Enjoyed our stay very much. We loved minng for "herks". Camping pod was very nice, cozy and intimate. The ladies at the front desk greeted us with smiles and were very kind and helpful. The guy in charge of food at the campground was a great guy. We enjoyed chatting with him and he does make some very delicious food! Overall it was a great experience and we look forward to visiting again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are so glad you enjoyed mining for Herkimer Diamonds. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 23, 2025
Great Stay, very disappointed with Diamond Hunting!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a great stay! Sorry to hear the diamond hunting did not meet expectations. We appreciate your feedback and hope you will visit again!
Jul 23, 2025
Enjoyed the mining experience and the convenience of the campground and accommodations to the mining site. Cabin was nice with its front porch, swing and fire pit.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the mining experience and your cozy cabin setup! Thanks for staying with us. We hope to see you again soon!
Jul 23, 2025
We had a very nice stay, but the cabin could have been cleaner.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback. We are always looking to improve and appreciate your input. Hope to welcome you back!
Jul 22, 2025
It was my first time camping in a cabin, rather than a tent, and it was fantastic! The only minor annoyance was house flies in the cabin, but everything was clean and the cabin was nice and cool.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Jul 22, 2025
Very clean and kept up well, plenty of amenities also…

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we have exceeded your expectations and look forward to continuing to do so on future camping trips!
Jul 21, 2025
Great place to stay, clean, has everything we needed, and fun activities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond Mines KOA. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jul 21, 2025
Jul 21, 2025
Everything was good the room we stayed in could’ve been a little bit cleaner. There was a pair of nasty crocs under the bed, and the door in the floor were exactly clean. Other than that. It was a very nice time and our air conditioner filter was chuck full. I had to clean it off, but not a big deal. I would definitely come back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond Mines KOA. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jul 21, 2025
We really liked the evening activities in the garden. We did enjoy some ice cream and wanted to say that Ryan was terrific! He dealt very well with a constant long line. He was always smiling! Great guy!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Jul 20, 2025
Another great time this year. The kids love tubing in the river and getting ice cream in “the garden”!! See ya next year!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Jul 19, 2025
Employees are the best very informative and the sight and entire place is top notch was very happy and definitely telling others and plan on coming back .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Dimaond Mines KOA is committed to providing quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jul 18, 2025
We had a great time. Very family oriented. Fun activities for our grandkids, good food lots to do. Our solar cabin was very nice. Loved our porch, Surprised by the small refrigerator and no microwave but staff told us where we could use a microwave so that worked out. Just not as convenient however we discovered the food in the garden area and all was well. The upgrades you have made are beautiful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Jul 18, 2025
Very nice people.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Jul 17, 2025
Jul 17, 2025
Stayed over night with our grandkids for something to do and they loved it! The glamping pocket for 4 was very clean and comfortable. We all loved the campsite view of the West Canada creek, and the activities for the kids were cute. The pool was great, and the staff were super friendly and attentive. Will definitely visit again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking a moment to share your experience at Herkimer Diamond Mines KOA. We are so pleased to hear you found our campground to your liking. We look forward to welcoming you back again soon!
Jul 17, 2025
This was one of the best stays I’ve ever had at a campground! The staff were amazing! Very clean and the kids loved the activities and pool Can’t wait to go back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here at Herkimer Dimaond Mines KOA is committed to providing quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Jul 16, 2025
Very nice and unique! Wooden cabin fully equipped, mine facilities amouzing!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We agree, the mine is amazing. Sounds like you might have found some treasures! Please come stay with us again soon!
Jul 15, 2025
Jul 15, 2025
I love coming to this campground! The area around this campground is beautiful. The folks that work in the office and store are great. My cabin was clean and everything ready for my stay.

CAMPGROUND RESPONSE / COMMENTS:

It is always rewarding to read such wonderful feedback from our camping community. Your appreciation is the spark that drives us to deliver the best outdoor experiences. We look forward to welcoming you on many more camping adventures, see you soon!
Jul 15, 2025
It was great.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thanks for the review! Please come camp with us again soon!
Jul 15, 2025
My family of 6 stay in the hilltop lodge. It was roomy, clean, and had everything we needed!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are happy to know that you have had a great experience camping with us and look forward to your next visit.
Jul 14, 2025
My family has been coming here for over 40 years and we love it! However - the poison ivy NEEDS to be taken care of below cabins 77 & 78! - for as much as we pay, the cabins should be better taken care of & cleaned more - another playground would be nice, with a baby swing too - booking online is a pain when booking with a big group like we have. Please allow big groups to book in the store ag

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We strive to provide the best possible experience for our guests, and we are sorry to hear that we fell short during your stay.
Jul 14, 2025
The glamping cabin was perfect for a couple’s getaway weekend. The ac was very much appreciated, as it was 90+ both days we were there. What a well kept campground. We’ll be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are happy to know that you have had a great experience camping with us and look forward to your next visit.
Jul 14, 2025
It was awesome. The only problem was there was a weird pile of insect eggs on top of the shower.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the great review! We hope to be a part of your next camping adventure!
Jul 13, 2025
Jul 13, 2025
Super friendly and accommodating staff! Lovely property with all the amenities!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We take immense pride in ensuring our guests have a memorable outdoor experience. We are thrilled you enjoyed your visit, and we look forward to your next camping adventure with us.
Jul 12, 2025
staff was friendly/ campground was clean/ loved the treehouse! pool was refreshing/ fun activities for families/ relaxing atmosphere! we sing your praises to all we know. thanks for making camping fun and easy!!!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad you enjoyed your stay. It means a lot to hear you had such a great experience. Making camping fun and easy is exactly what we aim for. Hope to see you again soon!
Jul 12, 2025
I've been coming to KOA since 1969. At one point our family had 57 members camping there one time it was always during the 4th now that we get together it might be 15 we're still enjoy the river. My mother is 86 and my uncle is 91 this year was probably their last year of staying. Every year that we come we tell everyone how much fun we've had here over the years thank you again Herkimer KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for making Herkimer Diamond KOA part of your family tradition since 1969! We are honored to have hosted so many special memories and are grateful for your continued visits. Wishing your family all the best and we hope to see you again soon!
Jul 12, 2025
Awesome time! Enjoyed arts & crafts with Olivia. Thank you! Tubing down the creek was fun. Finding diamonds on the bank of the creek -a real bonus. Maintenance came & fixed the door into the bathroom, replaced lightbulbs. Very helpful. Bunk beds were comfy. Pull out couch - not so much. Maybe not like sleeping on a bed of nails, but close!� Thoroughly enjoyed our stay. Would return in a minute

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! We are so glad you had an awesome time and enjoyed the activities. We appreciate your feedback and it is wonderful to hear our team was helpful. We would love to welcome you back anytime!
Jul 11, 2025
My family has been coming up here periodically for years. It is always a wonderful stay and we will be back again..and again...

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so grateful to have been part of your family's memories over the years. It means a lot, and we look forward to welcoming you back again!
Jul 08, 2025
The KOA grounds are clean and well laid out. Our lodge was clean, comfortable and had a full kitchen which was very clean. We coordinated with extended family who stayed in their pop ups, tents, and lodges. We had so much fun during the week of July 4th! The dance party at the garden was fun. The kids enjoyed the t-shirt the dye event. It was fun to go tubing. The staff were friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending the 4th of July week with us! We are glad you and your family enjoyed the clean lodge, fun activities, and friendly staff. It sounds like a great time all around, especially the dance party, tubing, and t-shirt dyeing. We hope to see you again soon!
Jul 08, 2025
Jul 07, 2025
Jul 07, 2025
We stayed in cabin k16 and the cleaning station behind the restroom near us has extremely hot water. You should have a sign that states it's VERY HOT so children will not scalt their hands..yes, it's that Hot...Other than that our stay was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad to hear you had a great stay overall. We appreciate you letting us know about the very hot water at the cleaning station. We hope to welcome you back again soon!
Jul 07, 2025
Our cabin SL2, when we arrived had sand and dirt in all the corners, it looked clean but to the touch it was dirty; space for a microwave but it wasn't there; space for a larger fridge but it was small; hook up for a TV in the bedroom, but no TV; blinds on the doors didn't work; the sheets were stained; remotes needed batteries; no nice wine glasses; HORRIBLE MATTRESSES Beautiful outdoors

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 05, 2025
It was great! Clean Treehouse, cute and close to everything we wanted to do there. Nice staff and good food.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are glad you enjoyed the clean and cozy treehouse, the convenient location, friendly staff, and good food. Please come stay with us again soon!
Jul 05, 2025
Loved our "cabin" - which was more like a house!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your fantastic review! We are so happy to hear you loved your cabin, more like a house, right? It sounds like you really felt at home! We cannot wait to have you back for more fun and cozy stays soon!
Jul 05, 2025
We had a really nice stay!! I really liked the fact that all their prices were reasonable as far as food and firewood. They also had fun activities and a really nice outdoor lounge area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. It is great that you found the food and firewood prices reasonable, that makes relaxing by the fire even better. We are glad you enjoyed the fun activities and the outdoor lounge area, too. We hope you come back and stay with us again soon!
Jul 04, 2025
Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are happy to hear that you enjoyed the friendly service. Hope to see you again soon!
Jul 04, 2025
excellent campground, we stayed in a cabin, we did the diamond search at the mine, loved it

CAMPGROUND RESPONSE / COMMENTS:

Thanks for reviewing us! We are happy to know that you have had a great experience and look forward to seeing you again soon!
Jul 04, 2025
no cable outdated sites uneven ground on sites carts cant cross the road

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear that your experience fell short. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Jul 03, 2025
The mines were more fun then I thought they would be. It was really hot and I got sunburned, but I also found a few sparkles. Once you start finding some you are motivated to stick around. The glamping pods were really nice by the water. The dry cabins are a bit in the sun and I wish they would get some trees planted over there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Jul 02, 2025
Jul 02, 2025
My fiancé & I rented a mountainside glamping pod which was not up to good standards. The cabin was dirty. It needed to be swept & mopped along with the linens needing to be replaced. Thankfully we brought our own. The windows on the doors had no frosting on them so you could see directly into our pod. We made our own makeshift curtain out of a blanket we had brought. I was disappointed.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 02, 2025
Amazing staff and facilities. Kids had a great time albeit 90 degrees out. We definitely mined some diamonds and when we got our haul appraised, the great gentleman working the counter was incredibly helpful and even have my daughter an amazing stone!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Jul 02, 2025
We had a wonderful time as usual. We stayed in the mountainside glamping cabin, which was lovely. We'll be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience! We are so happy to hear you enjoyed your stay in the mountainside glamping cabin. It is always a pleasure to welcome you, and we look forward to seeing you again soon!
Jul 01, 2025
The grounds were nice, and so was the atmosphere. The staff was super friendly, and seemed eager to help with any questions we had. However, there was no AC in our cabins as advertised, and this lead to things like medication melting together it got so hot. Most of the women's showers weren't working, and the food vendors weren't open as advertised. The main restaurant was closed for repairs.
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google