• *(required)
  • *(required)
Aug 18, 2025
Staff were friendly, knowledgeable and helpful. This was our first time. We stayed in a glamping pod on the river - it was breathtaking and perfect. The grounds also were clean and well-kept... AND we appreciate that your store is full of useful items that are very well priced. Our son had a blast meeting other kids. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 18, 2025
Friendly staff! Clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit!
Aug 18, 2025
The cabin we stayed in was beautiful. All of the staff were wonderful. We had an amazing time and plan on returning in the future.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so happy you had an amazing stay. We look forward to welcoming you back!
Aug 18, 2025
Great time.

CAMPGROUND RESPONSE / COMMENTS:

Thanks! We are glad you had a great time! Come back soon!
Aug 17, 2025
We enjoyed ourselves very much and would recommend to others. Probably will not come again due to age and health but we had a great time

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and recommendation. We are so glad you had a great time with us. Wishing you all the best!
Aug 17, 2025
The staff was extremely pleasant, the atmosphere was calm and welcoming and the tree house was amazing. We will absolutely be back for a longer stay next year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are thrilled you enjoyed the tree house and our team made you feel welcome. We look forward to seeing you again next year for a longer stay!
Aug 16, 2025
We stayed at the diamond lodge with our children and grand children. The location was great, house layout and deck were fantastic. However, the bathrooms could use an update, the bedding was very well worn but clean and bedspreads needed to be washed at the very least. We would absolutely come again, it’s a lot of fun, but I don’t think we would pay to stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are pleased you enjoyed lodge and its location. Your comments regarding the bedding and bathrooms are noted, and we will work to improve. We appreciate your stay and hope to welcome you again.
Aug 15, 2025
Aug 15, 2025
Beautiful, modern cabin on top of the “mountain” plenty of room for my wife, myself, and our four children. We took advantage of the daily activities they put on for guests and the kids really enjoyed themselves. We had a great stay relaxing and making memories we will all remember forever. We are already planning on making it a yearly trip.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are thrilled your family had such a memorable stay and enjoyed the activities. It means a lot that you're planning to return. We look forward to welcoming you back next year!
Aug 14, 2025
Great cabin, campground, and amenities. Staff are friendly and helpful. This is our 3rd time visiting and each time has been wonderful.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great review! We are so glad you have had a wonderful experience each time. Looking forward to your next visit!
Aug 14, 2025
It was fantastic. Clean, friendly and we LOVED the Garden area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are thrilled you enjoyed the campground. Hope to see you again soon!
Aug 14, 2025
Front desk staff was extremely friendly and helpful. All concerns were handled immediately and with a smile. All staff created an atmosphere that was fun and inviting. Absolutely am amazing experience!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Aug 13, 2025
We ended up changing date of our trip and I am still waiting for the refund of the night we changed. We have been charged 3 nights for a 2 night stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 13, 2025
It was excellent

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are so happy you had a fun and enjoyable stay. We look forward to welcoming you back again soon!
Aug 13, 2025
The room we were given had no carbon man oxide detector, it had been taken out. The pull out bed had springs missing so one side of the mattress went on the floor meaning you had to sleep on a steep slant. My husband ended up sleeping on the couch so my son could get some sleep. I have photos -doing a review once I get time later this week. We then stayed in the tree house and the ac was broken

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 13, 2025
Our Deluxe cabin exceeded our expectations. The kids enjoyed the activities - I would recommend to my friends!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great feedback! We are glad the deluxe cabin and activities were a hit with your family. We appreciate your recommendation! Hope to you see again soon!
Aug 12, 2025
It was a fun family vacation with many activiities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 12, 2025
We had a wonderful time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 12, 2025
Aug 12, 2025
I liked being up in the Mountainside part of the resort because there was a lot more space. I just wish the Wi-Fi was available up there also. Plus it would be super nice if the path down to the stairs was marked somehow. I wandered around for a bit before I finally saw a staff member go down it. Overall it was a great experience and I would definitely consider coming back. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Aug 11, 2025
My glamping site was the only one with out a swing which I understand things break but you should have had it replaced before I checked in. It's very expensive to stay here and the sites are so small it was nice to be able to go mining but there isn't much around so I was excited to try the restaurant the miners table which looked great online and yet it was closed, off season should renovate

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 11, 2025
It was great floating down West Canada. Plenty of activities for children. Very comfortable living quarters.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Aug 11, 2025
Aug 11, 2025
Aug 11, 2025
We stayed in a small riverfront lodge in the glamping section and were disappointed for the price. Our table was missing (taken by other campers), no privacy on the door so we hung towels, the cabin sloped making sleep uncomfortable, and kids ran through sites. No clear boundaries. Checkout staff didn’t ask about our stay and seemed uninterested in feedback.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. This was an uncommon situation, and we are committed to doing better moving forward.
Aug 11, 2025
Excellent stay, nice amenities, helpful staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Aug 10, 2025
Aug 10, 2025
The diamond lodge location and exterior was great. Upon entering we found that there was not 4 Bed-Bunk Bed Sets and 1 Bed-Full Bed. There were 2 full beds and 2 bunk bed sets, we made it work with the family we were sharing it with but it was unfortunate. The other thing was finding two cockroaches in the house (so don’t leave food out). Other than that, it was a good experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 09, 2025
Our stay was wonderful. The cabin was very nice but no hot water for the shower, if that is the only problem we had then be it. Everybody was very nice from the people who worked there from the other travelers. We stayed at the WOOF cabin. We will definitely stay there again in the WOOF cabin

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and continued visits! We are so glad you have enjoyed our campground. Cannot wait to welcome you back again!
Aug 08, 2025
Aug 08, 2025
The worst stay I have ever experienced. We arrived about 40 min early to resort and when we went to check-in they told us it would take a 25 early check in fee. after that I was rudely told that my kids cannot take picture by the golf cart outside.The rooms smelled like alcohol and mattress very uncomfortable. there is literally nothing do around here besides spending 2 hours at the Diamond mine.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. This was an uncommon situation, and we are committed to doing better moving forward.
Aug 07, 2025
We had an amazing time, we will definitely be returning!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to hear you had an amazing time! We cannot wait to welcome you back soon!
Aug 06, 2025
Only 1 minor suggestion - in shower room there should be at least 1 bench. Older people cannot get clothes (pants, socks) on standing up. Other than that, it was great!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 06, 2025
We have been to Herkimer KOA many times in the past and always enjoy it so much. This time was no different and we had a great time. The only problem we had was that every utensils and the pot and colander were put away without being washed. Everything was covered in crusted, old food. We had to run to Walmart to purchase plastics silverware and a spatula before dinner burned. Otherwise perfect!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 05, 2025
The camp ground is very nice and we did enjoy our time there the only issue was the activity they had schedule were not very organized. They would change location constantly. A lot didn't start on time especially the flash light games. They started the time it should have ended, we sat around for 30 min waiting and pushing bedtime even later. A lot of the crafts didnt have enough materials

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Aug 05, 2025
Aug 04, 2025
Aug 04, 2025
We were blown away by the mountainside glamping pod! It was perfect for our one night adventure! The staff were absolutely amazing, lots of helpful tips and excellent service!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! So glad you enjoyed the staff, activities, and all the little details. We loved having you and hope to welcome you back again soon!
Aug 04, 2025
This has been the best camping experience I have ever had. The campground was clean, well organized and with the amount of campers there, very quiet. There were a variety of activities for kids of all ages. We will definitely be back. We rented the solar cabin which had a smaller refrigerator and no microwave or oven due to the electric draw on those appliances.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are honored to be one of your favorite campgrounds. So glad you enjoyed the staff, activities, and all the little details. We loved having you and hope to welcome you back again soon!
Aug 04, 2025
Our family has been going to this koa every year on this weekend for 24 or 25 years. New policy says you can't check in early regardless that the cabin is cleaned. I was charged 25.00 to check in hour early because after traveling to here for hrs, had to plug crockpots in for the lg friday night meal. Had to leave the key in cabin 1 door because it selflocks. Not happy with the new extra fees.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Aug 03, 2025
Aug 02, 2025
Rented the Diamond Lodge from 7-26 thru 7-31 for approximately $3911.70.We specifically rented this unit as it had central AC and could accommodate five guests. AC was not working the first 3 nights.I understand malfunctions happen but it wasn’t till after the 3rd day an HVAC technician came out. I was surprised at the way things were handled by KOA: no apology, AC window units nor extra fans.

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Aug 02, 2025
Great place to stay. Loved the glamping pod near the creek. Kids had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. Your kind words are the gold standard we continuously aim for. Thank you and we are excited for your next visit!
Aug 01, 2025
This was our first experience with a KOA and overall it was pretty good. We were disappointed with the activities schedule online vs what actually happened for the week and it was disappointing not being able to check in any earlier than 3:00. Every hotel or resort we’ve ever stayed in has been available for check in at least an hour early. Amenities were fun and everyone had a good time though.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback and choosing Herkimer Diamond KOA. We are glad everyone had fun and we value your thoughts. Hope to make your next visit even better!
Aug 01, 2025
This was the best vacation! The staff is amazing! Polite, informative, very helpful! We stayed in the new Glamping' Pods above the mining area. Great site, very serene, quiet and very comfortable. The Pods are perfect for us that prefer modern yet simple accommodations. We will be staying again next year!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are thrilled you loved the accommodations and had such a great stay. Cannot wait to welcome you back next year!
Aug 01, 2025
I brought my 3 grandchildren ages 8,8.and 10. We had a wonderful time. Want to give Lizzie some extra credits( she was doing crafts) Thank you again

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your kind words! We are glad you had a great experience and we look forward to welcoming you back!
Aug 01, 2025
The river is beautiful.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the river! We look forward to welcoming you back soon!
Jul 30, 2025
The glamping pods were comfortable and in a beautiful location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that have had a great experience at out campground and look forward to your visit!
Jul 30, 2025
Great campsight with wonderful activities. Very friendly and attentive staff. This is our second year. Will definitely be back next year

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words and for coming back again! We are so happy you enjoyed your stay and look forward to seeing you next year!
Jul 30, 2025
I was beyond disappointed with our stay. After a long day of driving, we arrived to our cabin and it was about 90 degrees inside and humid. We almost didn’t find the AC hidden behind the table and it took about 6 hours to cool the bedroom down because there was no fan or AC in it. If you need smaller than a large, don’t plan on getting a souvenir shirt or sweatshirt either. Worst experience ev

CAMPGROUND RESPONSE / COMMENTS:

We sincerely regret that your experience was less than ideal. We truly care about our guests and aim to provide the most comfortable camping experience possible. We hope you will give us another opportunity to provide a more positive experience in the future.
Jul 20, 2026
Me and my friend took her 9 yr old grandson here this past weekend. We stayed in a cozy cabin K16. Fresh linens provided, very clean, rustic, cute. This particular one did not have a bathroom but it was very close. Pretty, well maintained site with playground. Staff is FABULOUS and Phil gave our car a jump start as we were trying to leave with a dead battery. Outside of bathroom big sinks with Dawn soap/hot water to wash dishes. All the cabins and sites are beautiful and we had the mohawk to wade in a stone's throw! The shops are beautiful and he had fun in the mines. Not 1 piece of garbage, anywhere. I highly recommend this beautiful place, especially with a family. U can be in the thick of things or more secluded! JUST GO and see this 'GEM' of Upstate, NY!
- Vivian Roseto on Google
Jul 20, 2026
Our experience with the staff has been really great. They're engaging, helpful and have gone out of their way to make our families stay memorable.
- Brian Edwards on Google
Jul 19, 2026
Overall this is a great campground with excellently maintained common spaces, clean showers and bathrooms, a super fun activities schedule and friendly staff. Also its located directly across the street from the KOA Herkimer Diamond Mine, so we walked there which was convenient. We rented a glamping site for 4 which is suitable for a night or two. The only issue was the actual room was dirty ( had dust and animal hair everywhere ) the coffee maker didnt work and the towels provided were super small. I'm still giving 5 stars and still 100% recommend staying here. The beds were comfortable and the sheets decent. Many of sites, including the one we rented, are facing the river. Ours had a sweet little pourch and a swinging chair for two. All that makes up for the dirty room. Cause clearly this place is awesome and I feel lucky that I got to stay here.
- Blair Goldberg on Google