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Sep 26, 2025
Beautiful park. Friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We are thrilled you enjoyed the beauty of the park and our friendly team, Jenny. Come back and see us again soon! We would love to have you!
Sep 26, 2025
Great cabin, perfect for our needs!

CAMPGROUND RESPONSE / COMMENTS:

Gennie, So happy to hear you loved the cabin, sounds like it was just what you needed! Thanks for staying with us, and we hope your next adventure brings you back our way. Until then, happy travels!
Sep 25, 2025
Sep 25, 2025
Another great trip!

CAMPGROUND RESPONSE / COMMENTS:

Hello Eric, We love hearing ANOTHER great trip! Our repeat guests are like family to us and we cannot wait to welcome you back for more great camping experiences! Thanks for staying with us!
Sep 25, 2025
First time staying a Koa. We all loved it and now looking forward to other visits.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad your first KOA experience was a great one, Jeffery. Thank you for staying with us, and we look forward to welcoming you back for more great camping experiences!
Sep 24, 2025
Sep 24, 2025
Very comfortable cottage. However, I did not see the description for the "loft" bedroom with two twin beds. Us 70 something adults found them unusable with only 3.5 ft headroom. But, between the queen bed and futon, we were fine.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you found the cottage comfortable overall. We appreciate your insights and hope to welcome you back again!
Sep 24, 2025
The glamp pod was very nice and clean. The bed was very comfortable! The fire pit was also enjoyable in the evening. We would definitely stay here again. I would truly recommend it! We had so much fun!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you loved the Glamping Pod and had a fun, relaxing stay! Thanks for the kind words and recommendation. We would love to welcome you back anytime!
Sep 23, 2025
Herkimer Diamond KAO is a beautiful campground. Very quite and family oriented. I enjoyed my stay. The only complaint I have is the mattresses in the cabins are not comfortable.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are glad you enjoyed the peaceful, family-friendly atmosphere. We appreciate your feedback on the mattresses and will keep it in mind for future improvements. Hope to see you again soon!
Sep 22, 2025
Everyone was so nice, the ambiance of the resort was amazing. We had the best time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are thrilled you had such a great time and enjoyed the ambiance. Our team will be happy to hear your kind words. Come back soon!
Sep 22, 2025
We had the best time glamping in the mountainside campsite. We will definitely be returning in the future.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear that you enjoyed your stay in one of our mountainside glamping pods and that you will be returning. We look forward to welcoming you back soon!
Sep 19, 2025
Everything was great. Only one issue with the hot water not working in the shower for one day before we left. Notified the office about issue. We ran water for over an hour taking two showers with it never warming.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We are glad you had a great stay overall! We are sorry about the hot water issue and appreciate you letting the office know. We will look into it right away to prevent it from happening again. Hope to welcome you back soon!
Sep 15, 2025
This was our first experience staying at Herkimer Diamond KOA. We were very pleased with the mining, grounds and village. We were not impressed and a bit disappointed in the deluxe cabin condition. I have pictures if you are interested. We paid close to 200.00 per night and did not think we received the value for fall season on a Sunday & Monday nights. Disappointed EM

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are so glad you found the mining, grounds and village to your liking. We appreciate your feedback on the cabin. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Sep 15, 2025
Love koa and mining right across the street. Everyone is so friendly and there is something for everyone

CAMPGROUND RESPONSE / COMMENTS:

Hello Joan, Thank you for your kind words! We are happy to know we offered something for everyone and hope you found some treasures at the mine! We hope to be a part of your next camping adventure!
Sep 15, 2025
Everything was great about our stay! From the cabin to the amenities and the staff. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Hi Sharon, Thanks for reviewing us. It is great to know you found the cabin to your liking, enjoyed the amenities and found our staff to be top notch. We cannot wait to welcome you back again soon!
Sep 15, 2025
Its a beautiful place to stay . Lots for kids to do. We stayed in the rustic cabin. My only complaint is the bed is hard to get out of because the matress is lower than the side of the bed. Other than that it was a grwat weekenf.

CAMPGROUND RESPONSE / COMMENTS:

Hello Anthont, Thank you so much for the great review! We are happy to hear you enjoyed the campground and all the extra activities and amenities. We love creating a fun, memorable experience for our guests. Hope to see you again soon!
Sep 15, 2025
It's always the best stay even if it is raining. My husband and I have been coming there for over 15 years. It's the best,although there was a slight problem with the bathroom. k1 to k10 bathroom ,was unable to flush toilets, there seem to be no water input to flush.

CAMPGROUND RESPONSE / COMMENTS:

Hi Pamela, Thank you for staying with us over the years. Our repeat guests become like family to us. We are happy to hear you enjoyed another stay with us even though it rained. We cannot wait to welcome you again and again!
Sep 15, 2025
Wonderful little Cabin along the river. Everyone working there was friendly and helpful. We had such a relaxing time! We have already recommended to several friends. We will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Hi April, Thank you for your wonderful review! We are so happy to hear you are recommending us to your friends. It is wonderful to know the campground and our staff made your visit special. We cannot wait to welcome you back!
Sep 12, 2025
Sep 11, 2025
Sep 11, 2025
Sep 10, 2025
Great accommodations, great environment, fantastic staff..stayed for a three-night weekend and loved every minute of it..bring a good solid mallet, cold chisels, and buckets if you want to do good "mining"..renting a wagon is likely a good idea if you're spending a full day in..activities were fun and there's alot of dining and shopping within an easy 20-30 minutes of the campground..

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Your input to future guests is spot on! We hope you found some treasures! Please come stay with us again soon!
Sep 10, 2025
We're experienced campers who were looking for a new site, and boy were we impressed! KOA's cabins are amazing! We were in Lapis Lullabies and didn't want to leave. From the cable TV, fresh linens, and fridge, then the firewood left on our doorstep. All staff were friendly and helpful. Weren't too successful at the mine, but we didn't even care we had such a great time. Can't wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. As for mining, maybe next time;) Thank you and we are excited for your next visit!
Sep 09, 2025
This is our second visit here and to no surprise, we had a AWESOME experience! The atmosphere in the garden is so relaxing! Great food and drinks! Cant wait to visit again next year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting your positive review. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Sep 09, 2025
It was great. My only suggestion - don't nickle and dime people - our cabin was ready, but they still charged us $25 early check in fee. They said it is automatic for any check in before 3pm. I assume that is a KOA regulation. frustrating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Sep 09, 2025
It was absolutely great!! We loved our cabin # 325 and we are hoping to make it an annual trip, with more friends to join us!! See you next summer when we could enjoy the pool and the river too!!

CAMPGROUND RESPONSE / COMMENTS:

Excellent! We are so happy you enjoyed your stay and please do bring more friends along for the fun! Thanks for staying with us and to many more camping adventures!
Sep 08, 2025
Sep 08, 2025
We have been coming for three years now for our Anniversary and its just better and better each time. The cabins, grounds, food, mining and staff are just wonderful. Thank you! See you next year.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Sep 08, 2025
Had a great weekend with the hubby! Enjoyed the creek and campground. Bingo was a good time. Cabin and bathrooms were clean. Been going for 6 years, and our only complaint is the cost getting so high. In 2021 a deluxe cabin was $220/night and for 2026 they are going up to over $400/night. Other than that no complaints, girl at front desk was very helpful also. Be back next year in small cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so happy you had an amazing stay. We look forward to welcoming you back!
Sep 08, 2025
This was a amazing place. Loved every bit of the experience. Will be returning!!!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Sep 08, 2025
Great time! I like the activities they are now doing. Definitely will do more of those next time. Wish we could have found more diamonds.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Fingers crossed to finding more diamonds! Please come stay with us again soon!
Sep 07, 2025
Loved our stay. Didn’t use any of the activities, but our site was very comfortable and clean. The only negative from our visit was the mattress - it seemed to slant on one side and my partner fell out of bed 3 times while sleeping, which is not a normal occurrence. It was also so soft it hurt my back/kept me awake! So the mattress was awful. We were still happy and would return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are so glad you enjoyed your stay and found the site comfortable and clean. We truly appreciate your feedback and look forward to welcoming you back in the future!
Sep 06, 2025
Sep 06, 2025
Staff was great! Great customer service!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are thrilled to hear you had a great experience. Our team here is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon!
Sep 05, 2025
The treehouse appears much larger on your website. It was very cramped and we were unable to get any local news. Need instructions for Roku tv.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! We are sorry the Treehouse did not meet your expectations and appreciate your input. Feedback like yours is invaluable and helps us improve. Thank you for taking the time to share it with us.
Sep 03, 2025
Very well kept KOA grounds. The cabin we were in needed the drains of bathroom sink and shower unclogged. They kept filling up when used. We did ask them to come out and they did, they poured draino down the shower drain but it wasn't enough. The staff was very friendly and responsive. Very nice campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Sep 02, 2025
As always, it was a true pleasure staying at YOUR KOA in Herkimer! It is so family friendly and the staff is always so friendly and helpful. One suggestion is that you place some hooks in your cabins in the bathrooms and on one side of the entry door. This would be of great help to hand jackets, towels, etc. Other than that, it is a place we look forward to coming every Labor Day Weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review. We are so glad you enjoyed the natural beauty of the park and the care put into the property. We will be sure to pass along your kind words to our team. We look forward to welcoming you back soon!
Sep 02, 2025
This was our 3rd year here and we booked again for next year. We love all the activities for children and adults!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Sep 02, 2025
The burger food truck was a huge hit with our family. Best smash burger I've eaten! The campground amenities were wonderful. The pool, pedal carts and recreation activities were a hit with the grandchildren.

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Please come stay with us again soon!
Sep 02, 2025
We particularly enjoyed all the kids activities and amenities. The staff were very friendly and the bathrooms were clean.

CAMPGROUND RESPONSE / COMMENTS:

hank you! We are so glad you loved your stay. Hope to see you again soon!
Sep 02, 2025
very enjoyable

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful review! We are so glad your family had a great time. Our team loves making visits memorable. Hope to see you all again soon for more fun!
Sep 01, 2025
Had a great time. For the most part everything was well kept. Couple issues-pool is dirty, cracked concrete needs updating. Key did not work to rhe cabin. Had to walk from mining cabins to front office just to walk back and wait for someone. Shower hot water didnt work, front burner on stove didnt work. Also mining was not easy. I feel like they mine the good ones for the store.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are always striving to offer the best for our guests. We are happy to know you had a great time. We hope to have the opportunity to welcome you back again soon!
Aug 31, 2025
Aug 31, 2025
The campground is very nice with lots of activities but the cabin we rented was very expensive and not clean. Also, the pull out sofa bed felt like springs covered in vinyl. We don’t mind rustic, but for over $350 for one night, we expect clean and comfortable accommodations.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your honest feedback. We are glad you enjoyed the campground and activities, but we are truly sorry to hear that your cabin did not meet expectations. We hope we can provide a better experience in the future.
Aug 30, 2025
The campgrounds are so clean and well kept. Would stay here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a great experience at our campground and look forward to your next visit.
Aug 30, 2025
This was our first stay at a KOA and it was perfect! The staff here were so friendly and accommodating. We had a great time finding Herkimer Diamonds in the mine, enjoyed sitting near the river and eating our ice cream from Scoops. Our cabin was the perfect size for the two of us and very convenient to the mine. The kids we saw there were enjoying all the fun activities. 10 stars!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the wonderful review! We are thrilled your first KOA stay was a perfect one. It is great to hear you enjoyed all that our campground has to offer. We hope to welcome you back for more fun and relaxation soon!
Aug 29, 2025
The cabin was cozy, comfortable and convenient! The fact that full linens (including towels and washcloths) were provided, there was a mini fridge and that there was a swing, chairs, picnic table and sturdy fire pit with a swinging cooking grate was wonderful! Everything was clean and cared for, great activities offered, and very helpful and kind staff. 100% recommend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the glowing review! We are thrilled you enjoyed the cabin and amenities. It means a lot to hear you would 100% recommend us. We cannot wait to welcome you back!
Aug 29, 2025
It was wonderful. The cabin was great. I didn't expect full bedding and towels. That was a very pleasant surprise! And having a small fridge made a difference as well! Thank you to all staff~

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we have exceeded your expectations and look forward to continuing to do so on future camping trips!
Aug 27, 2025
Cabin was very clean and comfortable. Campground was very well kept. Staff was very friendly and helpful. Overall experience was great?

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the beautiful setting and welcoming atmosphere. Your feedback is truly appreciated. We hope to welcome you back again soon!
Aug 27, 2025
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google