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May 05, 2026
We had a wonderful stay at the KOA! The campground was absolutely beautiful and the staff was friendly and helpful!

CAMPGROUND RESPONSE / COMMENTS:

We are glad your stay felt wonderful and that the beautiful grounds and friendly staff made a strong impression. Thank you for sharing your experience, and we hope you will visit again.
May 04, 2026
May 04, 2026
We stayed for the first time. We absolutely loved it!! We loved our cabin and being right on the river. The kids loved the mining. We will definitely be back next year for a longer stay!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are glad you loved the cabin by the river and that the kids had such a fun time mining. It means a lot to hear you plan to return next year, and we look forward to welcoming you back!
May 04, 2026
Cabin was very nice with comfy bed. Mining was fun and relaxing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your thoughts. It is great to hear that the cabin felt comfortable and that the bed made for a relaxing stay. We are also glad you enjoyed the mining experience. It is a fun and peaceful way to spend time at the campground.
May 03, 2026
We were 5 people in a cabin that sleeps 5. There is only 3 beds so in order for all to sleep we had to squeeze in an inflatable bed. Our shower water kept getting cold quickly if it came through at all and this was a problem on cold evenings to shower at the bathhouse and walk back to our cabin with children

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing this feedback. Your notes about the cabin layout and the water issues are important, and we will review them as we work to improve comfort and convenience for families.
May 02, 2026
Great site

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your site. Thank you for taking a moment to share your thoughts, and we hope you will visit again.
Apr 28, 2026
My family and some friends rented the Diamond Lodge for two nights. Everyone LOVED it! The perfect spot for cooking group meals and hanging on the porch with a gorgeous river view. It was very clean, private, and spacious enough for the kids and parents to relax. Fully equipped with everything you need. Spiral staircase might be tricky for younger kids and older folks. We can't wait to return!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing such a thoughtful review. We are glad the Diamond Lodge was a great fit for your group and that the space, privacy, and river view made the stay special. We look forward to welcoming you back.
Apr 28, 2026
Love it there

CAMPGROUND RESPONSE / COMMENTS:

We are glad to know you enjoy spending time here and appreciate you sharing your thoughts. We look forward to welcoming you again on your next visit.
Apr 27, 2026
My wife and I got the deluxe cabin. It was very comfortable, warm. I loved that we had a little kitchen area to cook, especially with the provided kerosene grill outside and fire pit. It was super cozy and I already can't wait to return even if only just for the camp. My only issue, was that the wifi was a awful. The mine was interesting and exhausting all together.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. It is great to hear the deluxe cabin felt cozy and that the kitchen setup and outdoor space worked well for your stay. Your note about the WiFi is helpful, and we appreciate the feedback. We look forward to welcoming you back!
Apr 25, 2026
Amazing as always. We love staying in the cabin down by the creek. So peaceful and cozy. Thank you to the whole staff that made us truly feel like we were staying with family. We look forward to returning again next year.

CAMPGROUND RESPONSE / COMMENTS:

It is wonderful to hear how much you enjoy the cabin by the creek and that our team helped make your stay feel welcoming. We appreciate your kind words and look forward to having you back next year!
Apr 22, 2026
Fantastic! We can’t recommend this location enough! It was our first visit to the area but we will definitely return based on this experience. No complaints with the cabin we stayed in and linens were brand new, which we appreciated! Staff at both the campground store and Miners Village were friendly and welcoming.

CAMPGROUND RESPONSE / COMMENTS:

We are glad your first visit made such a great impression and that you would recommend our location. It is wonderful to hear the cabin was a great fit and that our team helped make your stay welcoming. We appreciate your kind words and look forward to hosting you again!
Apr 21, 2026
last year: 5 stars in a deluxe cabin. That cabin was brand new, great set up. This year, we got a deluxe cabin that was older, worn, the kitchen was missing some of the basics (ex. spatula for the grill). Still tons of stuff for my kid to do and we had fun, so I would do 4 stars, but our cabin had tons of wasps. husband got stung, we complained, they sprayed and told us it happens every year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your thoughts. We are glad your family enjoyed the activities and that you had fun together. Your feedback about the cabin condition and the wasp issue is important as we review how to improve the guest experience moving forward.
Apr 20, 2026
There were ants all through our cabin and even in the bedding. The maintenance guy was very nice and brought us bug spray but it did not stop the ants from coming in and only resulted in dead ants all of the floor, bed, and counter.
Apr 20, 2026
Prices are too high
Apr 20, 2026
Accommodations were very good. Facility was well set up. Only concern was seeing people climbing on cliffs and hammering rock above children. Did see a partial collapse of cliff face which, fortunately, did not hit anyone. Need to enforce rules and not just say them.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad the accommodations and facility met your expectations. We take safety very seriously, and we appreciate you bringing this concern to our attention. We will address it with our team to ensure rules are properly enforced.
Apr 20, 2026
The cabin was exactly what we needed. Everything was great. I loved that we were literally steps away from the mine.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind feedback. We are very glad the cabin suited your needs and that you enjoyed being so close to the mine. We appreciate you choosing to stay with us.
Apr 20, 2026
Such a great place! Everyone was super nice and accommodating! Have already told everyone about what a great place you have and trying to figure out coming back in fall.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback. We are very glad you enjoyed your stay and appreciated our team. It means a great deal that you have shared your experience with others, and we would be happy to welcome you back in the fall!
Apr 20, 2026
We always have a great time here!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We are very glad to hear that you always have a great time here, and we truly appreciate your continued visits!
Apr 20, 2026
We had a wonderful stay at cabin 352 this year, its our second year here and having more time to enjoy the area and camp was perfect for us. Even during a difficult time with the water pump having issues the staff were extremely accommodating and willing to work with us to make our stay be special still. Thank you so much for another beautiful year and we will see you next year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad your second stay in cabin 352 was so enjoyable and that our team helped make things smooth during the water pump issue. It means a lot to know your time here was special. We look forward to welcoming you again next year.
Apr 20, 2026
Overall we had a nice time. The grounds were nice and the dig was great. Our cabin wasn't what we had expected, tried to fix with management, but was met with alot of attitude and no resolution. Refused any recompense for the issue. That was incredibly frustrating and put a big damper on our stay. There were 2 staff that stood out as exemplary , Nancy from the gift shop, and jewelry maker guy

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you enjoyed the grounds, the dig, and the outstanding service from Nancy and our jewelry maker. Your feedback about the cabin situation is appreciated as we continue to improve.
Apr 19, 2026
Everything was great until more visitors came and we were stuck between four barking dogs and a rude family. 15 empty cabins and staff decided to place the obvious obnoxious people on either side of our cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad parts of your stay were enjoyable, and your feedback about the placement of nearby guests is helpful as we work to support a more comfortable environment for everyone.
Apr 16, 2026
Mountainside pod….comfortable bed, could use more hooks..bathroom dirty

CAMPGROUND RESPONSE / COMMENTS:

Glad the pod felt comfortable for you. Thank you for pointing out the need for more hooks and the bathroom issue. Feedback like this helps a lot. We would be happy to welcome you back for a better stay.
Apr 16, 2026
It was quiet and clean. Staff is friendly and helpful. We'll be back at least once more this season

CAMPGROUND RESPONSE / COMMENTS:

Quiet and clean sounds like a great stay. It is nice to hear the staff made things easy and welcoming for you. We would be glad to have you back again this season!
Apr 15, 2026
Three adults rented a cabin along the water. It was clean and was stocked with what we needed for a comfortable stay. Beautiful views! One suggestion...for the upper bunk bed, it would be helpful to have a spot to put items like a cell phone and eyeglasses. Perhaps a hanging net bag?

CAMPGROUND RESPONSE / COMMENTS:

Your cabin stay sounds wonderful, and those water views must have been beautiful. Thank you for the helpful note about the upper bunk. A small storage spot would be useful. We would be glad to welcome you back for another relaxing visit.
Apr 14, 2026
Apr 14, 2026
Apr 14, 2026
The cabin was fine. I like the creek setting and scenery. Unfortunately, the ladies room at the main pavilion was out of order. A large inconvenience for my wife. Only one paper dispenser in the men’s room, and neither soap dispenser worked. Other than that, I’m looking forward to coming back mid summer.

CAMPGROUND RESPONSE / COMMENTS:

David, thank you for sharing your experience. We are pleased you enjoyed the cabin and scenery, and we apologize for the restroom inconveniences. Your comments help us improve. We look forward to your return this summer!
Apr 13, 2026
We stayed at The Windmill Lodge on Saturday evening after enjoying a day at “First Crack”. The cabin was clean, well stocked and perfect for relaxing after a busy day. It was cool April weather and we will definitely come back to enjoy the many campground amenities offered in the summer months.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the amazing review. We love hearing the cabin was the perfect place to unwind after First Crack. We are excited to welcome you back this summer for all of the fun waiting at the campground!
Apr 13, 2026
great weekend. the grounds are beautiful. the help is amazing. from the manager to john the jewel maker. can’t wait to do it again

CAMPGROUND RESPONSE / COMMENTS:

We are thrilled you enjoyed the beautiful grounds and our amazing team, from the manager to John the jewel maker. We are excited to welcome you back for another great weekend!
Apr 13, 2026
Had a blast, everything was perfect!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy everything was perfect for your stay and that you had a blast. We look forward to your next visit and thanks for the great review!
Nov 09, 2025
1st time, many things were closed but we understood its end of season, would love to come back

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your first stay, Casidy. We hope to see you again when everything is open!
Nov 03, 2025
Check in/out was simple and staff was friendly and helpful. We booked a deluxe glamping pod and came in after hours. When we walked in the first thing we noticed was a big dark stain in the middle of the comforter. Ew. We alerted staff in the morning and we were promptly brought a new one, but it really soured the first impression. I really cannot imagine how the housekeeper missed it.

CAMPGROUND RESPONSE / COMMENTS:

Oh no, definitely not the first impression we aim for! We are glad our team was able to get you a fresh comforter, and completely understand how that first impression put a damper on things. Thanks for sharing your experience. We hope you will give us another chance and stay with us again sometime!
Oct 29, 2025
It was lovely, the grounds are beautiful, beds super comfy, and our dog was very happy too!

CAMPGROUND RESPONSE / COMMENTS:

We are delighted to hear you enjoyed the beautiful grounds and found the beds comfortable. It is great that your dog had a wonderful time as well, and we look forward to welcoming you back for another stay.
Oct 26, 2025
We arrived at 8:30 pm, it was pitch black couldn’t see a thing. Opened our cabin and the bed was made up, towels were provided, clean restrooms and a place to wash dishes! Woke up in the morning and could see all the beauty and the river was right in front of us! Also a shout out to Harold, heart warming conversation of the area. Definitely coming back here! Peace and love

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay and the beautiful view in the morning. It is wonderful to know you appreciated the clean cabin and your friendly chat. Thank you for sharing your experience. We look forward to welcoming you back soon.
Oct 25, 2025
It was better than I thought. We stayed in the small building with its private bathroom. It was a cozy place to stay while we mined for diamonds .

CAMPGROUND RESPONSE / COMMENTS:

We are very glad to hear you enjoyed your stay, Shannon. It is wonderful that the Mountainside Glamping Pod with a private bathroom made your diamond mining trip even better. Thank you for sharing your experience, and we hope to welcome you again soon.
Oct 21, 2025
Oct 21, 2025
Oct 20, 2025
Oct 20, 2025
Had a wonderful time Our company was from Texas It would have been nice to have a person taking them to their spot, as in previous years

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you had a wonderful time with your guests from Texas. We appreciate your suggestion about site guidance and will continue working to make arrivals as smooth as possible. We hope to welcome you back again soon.
Oct 20, 2025
Nice facility, easy access, affordable, store had everything we needed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are glad you found our facility nice, convenient, and affordable. It is great to hear the store had everything you needed. We look forward to welcoming you back soon.
Oct 20, 2025
Property - 10/10 for upkeep/cleanliness. Bathrooms closest to the playground were clean - but smelled like sewage. Cabin/site - 9/10 - clean, basic amenities listed online, but the mini fridges smelled due to not being plugged in, & closed up. Suggestion: Street/walkway lights - playground lights. Even if they shut off at a certain time. People should keep a closer eye on their children.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your detailed feedback. We are glad you found the property well maintained and cabins clean. We appreciate your notes about the bathrooms and mini fridges. Thank you also for your suggestions regarding lighting and safety. We hope to welcome you back soon.
Oct 20, 2025
Excelente service And camp is beautiful

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are happy you enjoyed the beautiful surroundings and excellent service. We hope to welcome you back again soon.
Oct 18, 2025
Oct 18, 2025
Stayed in the treehouse and was extremely pleased. I would suggest that the mattress on the main bed be evaluated for possible replacement, but otherwise everything was great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying in the Treehouse! We are so glad you enjoyed it and really appreciate the feedback. Happy to hear everything else was great. Hope to have you back soon!
Oct 17, 2025
No hot water for showers. Could not get the TV to work. Pull out bed was like sleeping on rocks. Nice location. Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are sorry for the issues with the hot water, TV, and bed. We appreciate your kind words about our location and staff. We will work to improve these areas and hope to provide a better experience next time.
Oct 17, 2025
It was perfect!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are thrilled to hear your stay was perfect. We hope to welcome you back again soon!
Oct 16, 2025
We had a lovely stay here for one night. It was a bit chilly out but the lodge stayed cozy. A few little things were a bit broken- towel rod loose and fell out, telescope in the outside of the lodge was broken, but the lodge itself was nice and clean. We really enjoyed making a fire and relaxing outside, it was peaceful and we had a great stay! My first time at a KOA but not my last!

CAMPGROUND RESPONSE / COMMENTS:

Sounds like your first KOA visit was a cozy success, chilly outside but warm inside! Nothing beats a good campfire to make memories (and maybe roast a marshmallow or two). Welcome to the KOA camping club! We cannot wait to see you back for round two, and three, and more!
Oct 15, 2025
Stay was nice. Just a suggestion to add a veggie burger to the menu at the Garden. It would have been nice to just stay in and eat there one evening, but there was no veggie option.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great suggestion, Kimberly! We are glad you enjoyed your stay and love the idea of adding a veggie burger to the Garden menu. We will pass it along to the team! Hope you will come back hungry for more good times soon!
Oct 14, 2025
Oct 14, 2025
The accommodations were perfect for my family of 4. The scenery was beautiful. The amenities made the weekend perfect!

CAMPGROUND RESPONSE / COMMENTS:

Yay! We are so happy your family had a perfect stay! Beautiful scenery, great amenities, and happy memories, that is exactly what we love to hear. We cannot wait to see you back for another amazing weekend (or longer) of camping fun!
Jul 19, 2026
Overall this is a great campground with excellently maintained common spaces, clean showers and bathrooms, a super fun activities schedule and friendly staff. Also its located directly across the street from the KOA Herkimer Diamond Mine, so we walked there which was convenient. We rented a glamping site for 4 which is suitable for a night or two. The only issue was the actual room was dirty ( had dust and animal hair everywhere ) the coffee maker didnt work and the towels provided were super small. I'm still giving 5 stars and still 100% recommend staying here. The beds were comfortable and the sheets decent. Many of sites, including the one we rented, are facing the river. Ours had a sweet little pourch and a swinging chair for two. All that makes up for the dirty room. Cause clearly this place is awesome and I feel lucky that I got to stay here.
- Blair Goldberg on Google
Jul 09, 2026
Absolutely amazing EVERYTHING! The treehouse has lived up to its hype fully equipped with everything you need even down to the cutest copper sinks. The place smells of cozy warm wood, and the biggest hammocks you could ever see! The whole resort was laid out beautifully, perfect walk around all attached to the amazing West Canada Creek! Everything about the mines and the finds in the gift shop were so much fun and endless. We even got engaged and the staff made sure it was nothing but EXCEPTIONAL before we left!! Gave us a moment to ring the bell and send us off with something to commemorate our journey together. I couldn't have asked for a better trip, THANK YOU HERKIMER MINES AND KOA! ❤️The nearby towns were great to pop into as well, absolutely worth the trip from little Erie, PA!!
- *• Ashley •* on Google
Jul 07, 2026
Great campground on West Canada Creek. Lots of stuff to do, dog friendly. Sitting in the creek with lawn chairs, watching the tubers, ducks, geese go by was lots of fun
- Anita Jones on Google