Campground Reviews

Sep 26, 2025
Beautiful park. Friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We are thrilled you enjoyed the beauty of the park and our friendly team, Jenny. Come back and see us again soon! We would love to have you!
Sep 26, 2025
Great cabin, perfect for our needs!

CAMPGROUND RESPONSE / COMMENTS:

Gennie, So happy to hear you loved the cabin, sounds like it was just what you needed! Thanks for staying with us, and we hope your next adventure brings you back our way. Until then, happy travels!
Sep 25, 2025
Sep 25, 2025
Another great trip!

CAMPGROUND RESPONSE / COMMENTS:

Hello Eric, We love hearing ANOTHER great trip! Our repeat guests are like family to us and we cannot wait to welcome you back for more great camping experiences! Thanks for staying with us!
Sep 25, 2025
First time staying a Koa. We all loved it and now looking forward to other visits.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad your first KOA experience was a great one, Jeffery. Thank you for staying with us, and we look forward to welcoming you back for more great camping experiences!
Sep 24, 2025
Sep 24, 2025
We had a great experience as soon as we pulled in. The place was super clean and well-maintained. Had a slight issue with a camper that their dog would not stop barking. The manager took immediate action and took care of the situation. We ate at the old airstream concession stand, and the food is great. We dealt with Nancy a few times and she was super helpful and friendly. The manager great!!!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great experience from the get go! Thank you for your kind words about our staff, the well maintained grounds, and the Airstream concession stand. We will be sure to share your compliments with Nancy and the manager. We look forward to your next visit!
Sep 24, 2025
Very comfortable cottage. However, I did not see the description for the "loft" bedroom with two twin beds. Us 70 something adults found them unusable with only 3.5 ft headroom. But, between the queen bed and futon, we were fine.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are glad you found the cottage comfortable overall. We appreciate your insights and hope to welcome you back again!
Sep 24, 2025
The glamp pod was very nice and clean. The bed was very comfortable! The fire pit was also enjoyable in the evening. We would definitely stay here again. I would truly recommend it! We had so much fun!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you loved the Glamping Pod and had a fun, relaxing stay! Thanks for the kind words and recommendation. We would love to welcome you back anytime!
Sep 23, 2025
Sep 23, 2025
Sep 23, 2025
Beautiful setting! Wish we had more time here

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed the setting. Hopefully, you will get to stay longer next time. We would love to have you back!
Sep 23, 2025
Beautiful, updated and well-maintained grounds friendly informative staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful feedback! We are so glad you enjoyed the grounds and found our staff helpful and friendly. We hope to welcome you back again soon!
Sep 23, 2025
This is our second visit this season. This campground is awsome . From activities , the camp store, clean bathrooms, and instant access to the West Canada Creek this is the place that's good for anyone. Had a GREAT time. And will be back next season.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the amazing review and for coming back this season! We are so glad you enjoyed the activities, amenities, and the creek. It means a lot to hear you had a great time. Cannot wait to see you again next season!
Sep 23, 2025
Herkimer Diamond KAO is a beautiful campground. Very quite and family oriented. I enjoyed my stay. The only complaint I have is the mattresses in the cabins are not comfortable.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are glad you enjoyed the peaceful, family-friendly atmosphere. We appreciate your feedback on the mattresses and will keep it in mind for future improvements. Hope to see you again soon!
Sep 22, 2025
We stayed on the mountain top. We had a wonderful night it was clean, quiet and the sites are very roomy. It was an amazing night for star gazing! we will stay again.

CAMPGROUND RESPONSE / COMMENTS:

Sara, thank you for the great review! We are glad you enjoyed your mountainside stay, the peaceful atmosphere, and a perfect night for stargazing. We look forward to welcoming you back!
Sep 22, 2025
Everyone was so nice, the ambiance of the resort was amazing. We had the best time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are thrilled you had such a great time and enjoyed the ambiance. Our team will be happy to hear your kind words. Come back soon!
Sep 22, 2025
We had the best time glamping in the mountainside campsite. We will definitely be returning in the future.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear that you enjoyed your stay in one of our mountainside glamping pods and that you will be returning. We look forward to welcoming you back soon!
Sep 22, 2025
Very clean facility, but we really didn't get the chance to take advantage of what it had to offer since we had other things going on.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the review! We are glad you found everything clean and hope you can enjoy more of what we offer next time. We would love to have you back!
Sep 22, 2025
Liked everything except the fact that on our first night they checked someone in at 11:30pm so we were woken up to banging and clanking and profanity being shouted by this individual as he set his tent up without a light so he turned his car on in front of OUR site not his and had the lights shining right on our tent. Livid is an understatement. There’s more. But no room to type

CAMPGROUND RESPONSE / COMMENTS:

We are truly sorry your stay was disrupted. That experience is not what we want for our guests. We appreciate you bringing it to our attention. We hope you will consider giving us another chance.
Sep 21, 2025
Just stayed overnight but the campground was in a beautiful valley with lovely trees. With a dinner truck and an ice cream stand, right by a river, cute clamping pods and cabins, it had something for everyone.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the lovely review, Deborah! We are glad you enjoyed your stay, the beautiful natural setting, and the amenities, even if it was for a night. We look forward to welcoming you back for a longer visit in the future!
Sep 20, 2025
One of the prettiest camps we have ever stayed in. It is off the beaten path restrooms were clean. Staff was very pleasant. Lovely creek running beside it. Highly recommended.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are so happy you enjoyed the peaceful setting, clean facilities, and our friendly staff. The creek is one of our favorite features too! Hope to see you again soon!
Sep 19, 2025
Everything was great. Only one issue with the hot water not working in the shower for one day before we left. Notified the office about issue. We ran water for over an hour taking two showers with it never warming.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We are glad you had a great stay overall! We are sorry about the hot water issue and appreciate you letting the office know. We will look into it right away to prevent it from happening again. Hope to welcome you back soon!
Sep 18, 2025
We have been going to Herkimer KOA for over 30 yrs. We use the tent sites. We started going with our children and now we are taking our grandchildren. We love the tubing and the kids can play without any worries. Great family time.

CAMPGROUND RESPONSE / COMMENTS:

Hi Kevin, Thank you for your kind words! We are so happy to be a family tradition for over 30 years! It is great to hear tubing and the family friendly vibe continue to create lasting memories for you all. Looking forward to many more years of fun!
Sep 18, 2025
Sep 18, 2025
Beautiful area with well maintained camp sites. The pull thru sites have concrete pads with a patio table, Adirondack chairs and gas grill.

CAMPGROUND RESPONSE / COMMENTS:

Hi Jeff, Thank you! We are glad you enjoyed the beautiful setting and the well maintained pull thru sites. Great to hear you liked the added touches like the patio, chairs, and grill! The Deluxe Patio sites are a favorite! Please come stay with us again soon!
Sep 18, 2025
Very nice campground, however a very tight site, when sitting outside we were right next to our neighbor and we could hear their conversations. No way to have a bonfire as the ring was right next to our car.

CAMPGROUND RESPONSE / COMMENTS:

Hello Maureen, Thanks for your feedback! We are glad you enjoyed the campground but apologize for the tight site. We will definitely look into ways to improve spacing and privacy for a better experience. We hope to have the opportunity to welcome you back soon!
Sep 17, 2025
The only suggestion is that the staff at the craft area be a little more friendly and give more instruction with the crafts. I heard other guests voiced concerns and I also experienced it. Otherwise the grounds were beautiful. Store and bathrooms were clean. The RV tank clean out was on a hill, so I don't know how well that worked out.

CAMPGROUND RESPONSE / COMMENTS:

Hello Peggy, Thank you for taking the time to review us. Your feedback is much appreciated and we will pass it along. Our staff takes pride in keeping the grounds and facilities clean and inviting for our guests to enjoy. We look forward to hosting you again very soon!
Sep 16, 2025
Great Staff. Great clean location and activities. Highly recommend had a great stay!

CAMPGROUND RESPONSE / COMMENTS:

Hi James, Thank you for your recommendation! We are happy to hear you enjoyed our location, clean facilities, activities and friendly staff. We ho0pe to be a part of your next camping adventure!
Sep 15, 2025
Sep 15, 2025
This was our first experience staying at Herkimer Diamond KOA. We were very pleased with the mining, grounds and village. We were not impressed and a bit disappointed in the deluxe cabin condition. I have pictures if you are interested. We paid close to 200.00 per night and did not think we received the value for fall season on a Sunday & Monday nights. Disappointed EM

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to share your feedback. We are so glad you found the mining, grounds and village to your liking. We appreciate your feedback on the cabin. We are always striving to offer the best for our guests. We hope to have the opportunity to welcome you back again soon!
Sep 15, 2025
I was very disturb to see an employee from the Diamond Mine in the parking lot smoking pot, He then walked in to the place where I was purchasing tickets to the mine and the smell was just coming off of him. If I had a child with me I would have left, this was very unprofessionally for a KOA campground. We thought the campground its self was a nice place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Hello William, We are truly sorry to hear about your experience. Your feedback is essential, and we take it seriously. This is not the experience we want our guests to encounter. We hope to welcome you back again in the future.
Sep 15, 2025
Love koa and mining right across the street. Everyone is so friendly and there is something for everyone

CAMPGROUND RESPONSE / COMMENTS:

Hello Joan, Thank you for your kind words! We are happy to know we offered something for everyone and hope you found some treasures at the mine! We hope to be a part of your next camping adventure!
Sep 15, 2025
Everything was great about our stay! From the cabin to the amenities and the staff. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Hi Sharon, Thanks for reviewing us. It is great to know you found the cabin to your liking, enjoyed the amenities and found our staff to be top notch. We cannot wait to welcome you back again soon!
Sep 15, 2025
Clean, very nice grounds and friendly staff. A+

CAMPGROUND RESPONSE / COMMENTS:

Hi Paul, An A+, we will take it! Our staff takes pride in offering our guests a memorable experience and we appreciate you noticing. Thank you for your kind review and please come stay with us again soon!
Sep 15, 2025
Its a beautiful place to stay . Lots for kids to do. We stayed in the rustic cabin. My only complaint is the bed is hard to get out of because the matress is lower than the side of the bed. Other than that it was a grwat weekenf.

CAMPGROUND RESPONSE / COMMENTS:

Hello Anthont, Thank you so much for the great review! We are happy to hear you enjoyed the campground and all the extra activities and amenities. We love creating a fun, memorable experience for our guests. Hope to see you again soon!
Sep 15, 2025
It's always the best stay even if it is raining. My husband and I have been coming there for over 15 years. It's the best,although there was a slight problem with the bathroom. k1 to k10 bathroom ,was unable to flush toilets, there seem to be no water input to flush.

CAMPGROUND RESPONSE / COMMENTS:

Hi Pamela, Thank you for staying with us over the years. Our repeat guests become like family to us. We are happy to hear you enjoyed another stay with us even though it rained. We cannot wait to welcome you again and again!
Sep 15, 2025
All the activities were great for the children. The nights were quiet and everyone was respectful of the other campers.

CAMPGROUND RESPONSE / COMMENTS:

Hello Pamela, Thank you for taking the time to review us. Your stay sounds so nice! We love hearing that the children enjoyed the activities. We hope to be a part of your next camping adventure!
Sep 15, 2025
Wonderful little Cabin along the river. Everyone working there was friendly and helpful. We had such a relaxing time! We have already recommended to several friends. We will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Hi April, Thank you for your wonderful review! We are so happy to hear you are recommending us to your friends. It is wonderful to know the campground and our staff made your visit special. We cannot wait to welcome you back!
Sep 14, 2025
Sep 14, 2025
Sep 14, 2025
Nice facility

CAMPGROUND RESPONSE / COMMENTS:

Hello Klent, Thank you for sharing your positive sentiment! We are happy to know that you found our campground to your liking and look forward to your next visit!
Sep 14, 2025
Very nice campground.

CAMPGROUND RESPONSE / COMMENTS:

Hello Mark, We appreciate you taking the time to review us. We are glad you had a nice experience and hope to see you again soon!
Sep 12, 2025
Sep 12, 2025
ok, nice folks to deal with, the new part that we stayed in was well thought out and great level sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your positive sentiment! We are happy to know that you have had a good experience at our campground and look forward to your next visit!
Sep 11, 2025
Sep 11, 2025
Sep 10, 2025
Great accommodations, great environment, fantastic staff..stayed for a three-night weekend and loved every minute of it..bring a good solid mallet, cold chisels, and buckets if you want to do good "mining"..renting a wagon is likely a good idea if you're spending a full day in..activities were fun and there's alot of dining and shopping within an easy 20-30 minutes of the campground..

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the rave review! Sounds like you made the most of your stay! Your input to future guests is spot on! We hope you found some treasures! Please come stay with us again soon!
Sep 10, 2025
We're experienced campers who were looking for a new site, and boy were we impressed! KOA's cabins are amazing! We were in Lapis Lullabies and didn't want to leave. From the cable TV, fresh linens, and fridge, then the firewood left on our doorstep. All staff were friendly and helpful. Weren't too successful at the mine, but we didn't even care we had such a great time. Can't wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

Wow, we are truly honored by your 5-star review! It is heartening to know that our dedication to providing outstanding experiences resonated so strongly with you. As for mining, maybe next time;) Thank you and we are excited for your next visit!
Sep 10, 2025
Sites are clean and spacious. Office staff very personable.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy to know that we exceeded your expectations and look forward to continuing to do so!
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google