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Campground Reviews

Oct 14, 2025
Way overpriced especially for end of the season!

CAMPGROUND RESPONSE / COMMENTS:

Joseph, thanks for your feedback. We understand your concern about pricing and will take it into consideration as we plan for future stays. Please come stay with us again!
Oct 13, 2025
Oct 13, 2025
Wonderful weekend, so much fun and the accommodations were fantastic. Comfortable and clean. Planning for next year!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much for your kind words. We are thrilled that you had such a fun weekend and found the accommodations comfortable and clean. We look forward to welcoming you back next year for another wonderful stay.
Oct 13, 2025
Great place to spend a night, nice folks and beautiful surroundings!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are delighted that you enjoyed your stay and appreciated the friendly atmosphere and beautiful surroundings. We hope to see you again soon.
Oct 10, 2025
Great location and great customer service and support.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Terry! We are so glad you enjoyed the location and appreciated our customer service. We would love to welcome you back anytime!
Oct 10, 2025
Very nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you had a nice stay and hope to welcome you back again soon!
Oct 09, 2025
Everything about this place is 10stars!! Best experience by far!! Been traveling all over and this was our favorite trip!!! So much to do for kids, such pretty landscapes and fun things to do for kids and parents. ! Can’t wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

Wow, 10 stars?! You just made our day, Kelly! We are thrilled your family had the best trip and loved all the kid, and parent, fun! We cannot wait to have you back for another round of adventures and smiles! See you soon!
Oct 08, 2025
This was our 3rd time staying at the KOA and it was a great time! Everything seems well maintained and the staff is always very friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Matthew! We are thrilled to have welcomed you for a third stay. It means a lot to hear you had a great time and found everything well maintained and our staff friendly. We cannot wait to see you again for visit number four!
Oct 08, 2025
Great site, clean, friendly, good river access.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Ricardo! We are so glad you enjoyed your stay! Clean sites, friendly faces, and river fun are what we are all about! Hope to see you back for more fun times on the river and relaxing by the fire soon!
Oct 08, 2025
The staff was very helpful, and the sites were very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much, Wayne! Our team will be all smiles hearing your kind words. We are thrilled you enjoyed your site and our helpful crew, come back soon for more good times and great camping vibes!
Oct 08, 2025
Campground is nice. Wasn't pleased with access road to mountainside campground, dusty, steep. Not the fault of the campground getting there from I-90 is a pain, bridge work

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, Maurice! We are glad you enjoyed the campground, even with the tricky road to your site. We appreciate your insight and will keep it in mind moving forward. We hope to welcome you back again soon!
Oct 07, 2025
Oct 07, 2025
We really enjoyed this KOA. We chose the mountainside camping area. Very peaceful. The sites were a little narrow, but we appreciated the landscaping between the sites to give a little privacy. Everything was neat and clean. The only thing we would suggest is putting more doggy waste stations around that area, especially as you walk further up the hill to the upper part of that area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Elizabeth! We are so glad you enjoyed the peaceful mountainside area and the landscaping touches. We appreciate your suggestion about adding more dog waste stations, that is helpful feedback, and we will definitely take it into consideration. Hope to see you again soon!
Oct 07, 2025
This campground was BEAUTIFUL! Situated alongside the West Canada Creek, the setting was perfect. This KOA had so much to offer...it was clean, well kept, well managed, big sites, and a Garden area like nothing we've ever seen. This area was a huge open area for children to run and play with cozy furniture and fire pits around the edge. A food trailer and ice cream trailer made for great food.

CAMPGROUND RESPONSE / COMMENTS:

Wow, thank you for such a wonderful review! We are thrilled you enjoyed the beauty of West Canada Creek and all the special touches around the campground. Hearing that you loved the big sites, garden area, and tasty treats makes our day! We cannot wait to welcome you back again for more camping fun!
Oct 07, 2025
Wonderful as always our 7th year coming

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Leonard! We are so honored to have you with us for the 7th year. Your continued visits mean the world to us. Cannot wait to welcome you back again next year!
Oct 07, 2025
Beautiful campground—lovely grounds on a river. Loved “the Garden”!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We are so happy you enjoyed the river setting and the Garden. It is a special spot, and we are glad it made your stay memorable. Hope to welcome you back soon!
Oct 06, 2025
Absolutely amazing stay

CAMPGROUND RESPONSE / COMMENTS:

So happy to hear you had an amazing stay! Thanks for choosing us. Hope to see you again soon!
Oct 06, 2025
Helpful, friendly staff and well-kept grounds and amenities. Accommodation (cabin) was nice, and diamond mines onsite made for easy activity planning and scheduling. We generally stay in hotels, but I will be actively searching KOAs for our next excursion. The high standard has been set by Herkimer! Thanks for a great stay!

CAMPGROUND RESPONSE / COMMENTS:

Wow, what an awesome compliment, thank you! We are so glad you enjoyed your cabin, the diamond mines, and the overall KOA experience. It is great to hear we may have converted a hotel goer! Herkimer will be ready to welcome you back anytime!
Oct 06, 2025
The campground was very nice. We stayed in a cabin which was very clean . We went to the cafe in the morning and the chef didn't show up so there was no breakfast. Other than that it was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review, Ann Marie! We are so glad you enjoyed your clean cabin and had a great stay overall. We are sorry about the breakfast mix up. We appreciate your understanding and hope your next visit is delicious from start to finish!
Oct 05, 2025
Was disappointed to find the eateries weren't open during my stay - this should have been on your website or in my reservation notification, so could plan a. Additionally, your WIFI signal was so weak that the TV couldn't connect, hence no TV or WIFI for my device. The cabins on the river really should have a screen door to take advantage of the view and the sounds of the river - IMO.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback! We are sorry some things did not meet expectations. We will work on better communication about amenity closures and appreciate your suggestions about the WiFi and cabin features. Hope you will consider visiting again!
Oct 05, 2025
Clean nice little pod

CAMPGROUND RESPONSE / COMMENTS:

Eric, glad you enjoyed one our Mountainside Glamping Pods! Thanks for the kind words, hope to see you again!
Oct 05, 2025
Very clean , everyone very friendly and knowledgeable. Dummy me left the Toad on, ran my battery down. They said no problem and helped out. I wish it wasn't so far from us. Thank you for everything!

CAMPGROUND RESPONSE / COMMENTS:

So glad we could help out, it happens to the best of us! Thanks for the kind words about the team and the park. We wish you were closer too, but hope to see you again whenever you are in the area!
Oct 04, 2025
Beautiful KOA! Friendly staff. Quiet with beautiful views

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed the peaceful setting and beautiful views! Our team will love hearing your kind words, hope to see you again soon!
Oct 04, 2025
It was great

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear that, thanks for staying with us! Hope to see you again soon!
Oct 04, 2025
Friendly, Peaceful, Clean

CAMPGROUND RESPONSE / COMMENTS:

Love hearing that, thanks so much! We are glad you had a friendly and peaceful stay.
Oct 04, 2025
Beautiful

CAMPGROUND RESPONSE / COMMENTS:

Thanks! We are glad you enjoyed the beauty. Hope to see you again soon!
Oct 03, 2025
Over night stay, but the Campground was clean and well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We are glad you found the campground clean and well kept. Hope to see you again for a longer visit!
Oct 03, 2025
Everyone liked the campground. Our cabin was clean and nicely decorated. The heat and air worked well. The bed was comfortable and there was enough plates, pots and silverware. There was no food on site because it was only offered on the weekends. Our only problem was the bathroom door. It was broken. It was a sliding, somewhat heavy, door that was challenging to move.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback! We are happy to hear you enjoyed the cabin and amenities. We appreciate you letting us know about the bathroom door and will address it. Sorry about the limited food options during your stay, hope to see you again soon!
Oct 03, 2025
Two reasons for not a 5 were..the dumpstation is on a hill! And not in a traffic friendly place. Second is, for the price, the sight was very short and not an easy back in for how small they are. The grounds are beautiful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the thoughtful feedback! We are glad you enjoyed the beautiful grounds. We understand your concerns about the dump station and site layout, and we will definitely take that into consideration as we look to improve. We hope to welcome you back again!
Oct 01, 2025
Small cabins were very cute and clean. Loved the proximity to the diamond mining. Only wish they had more closet storage for your clothes and brighter lighting. I will definitely visit again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, Kim! We are so glad you enjoyed the cozy cabins and the convenience of being close to the diamond mining. We hope you found some treasures! We appreciate your suggestions and will certainly keep them in mind. We look forward to welcoming you back very soon!
Oct 01, 2025
We had so much fun staying here! We rented a pod and it was very comfortable. I had fun doing tie-die and rafting on the river. I would def stay again-probably the nicest campground we have stayed at. thank you

CAMPGROUND RESPONSE / COMMENTS:

Beth, sounds like you had a blast! We are so glad you enjoyed the Glamping Pod, the tie-dye fun, and rafting adventures. Hearing that this was the nicest campground you have stayed at makes our day! We cannot wait to have you back for round two of all the camping fun!
Oct 01, 2025
Unreal scenery Very clean Definitely � a come back destination

CAMPGROUND RESPONSE / COMMENTS:

Jim, thank you for the awesome review! We are thrilled that you enjoyed the scenery and appreciated how clean everything is. We cannot wait to welcome you back for another fun adventure, unreal scenery included!
Oct 01, 2025
One night stay put on a mountain top with no shower laundry facilities. Must give credit for the beauty and quiet surroundings.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback, Wayne. We apologize for the challenges you encountered during your stay. Your input is valued. We hope to have the opportunity to welcome you back,the natural beauty and peaceful surroundings will be here waiting for you!
Oct 01, 2025
We were very pleased with the KOA until Saturday evening. The cabin was everything we could hope for and needed. It was a very peaceful stay, until Saturday evening. There was a wedding reception in the event tent and the DJ could be heard all over the park! It was not pleasant music! We were in cabin DK2 directly down the hill from the tent. We will not stay here again if there's an event.

CAMPGROUND RESPONSE / COMMENTS:

Joseph, we are so happy to hear that the beginning of your stay was very peaceful and pleasant! We are sorry to hear about the second part of your stay. Thank you for sharing your experience with us. Our goal is that your entire stay is just right! Please do come stay with us again soon!
Oct 01, 2025
Very beautiful and relaxing place. We are going to return next fall

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you found it beautiful and relaxing, that is exactly what we aim for! Knowing you are planning to return next fall makes us even happier, David. We will be here with cozy fires, colorful leaves, and a warm welcome waiting for you! Until then, take care and happy camping!
Oct 01, 2025
We stayed in the tree house - wished we could have stayed longer! At check-in Philllip was very pleasant & kind -Will definitely return- I have already told multiple ppl how enjoyable Herkimer was

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your Tree House stay for a unique getaway! We are honored that you have already shared your experience with others, Karen. Word of mouth means the world to us and we cannot wait to welcome you back for a longer stay! Until then, thanks for spreading the Herkimer happiness!
Sep 30, 2025
Sep 30, 2025
The new mini homes are lovely. A beautiful view! As with all things there were a few flaws. No shampoo in dispenser, floor of shower is pitched oddly, no cleaning tools or trash bags. All in all a lovely stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are glad you enjoyed the new mini homes and the beautiful view. We appreciate your helpful feedback about the shampoo, shower floor, and supplies, we will work on those details to make future stays even better. We would love to welcome you back soon!
Sep 30, 2025
The staff were absolutely incredible, so polite and helpful. I only rated 4 stars because the shower water never got hot, only one shower got to warm at the end of the women’s bathroom. I understand it’s the end of the season and staff was probably cut but the one staff member working both food stations (the grill and the cafe) could’ve used some help as it was busy. We can’t wait to come

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful review, Katie! We are thrilled to hear our staff made a great impression. We appreciate your feedback about the showers and busy food stations, your comments help us improve. We cannot wait to welcome you back for an even better visit!
Sep 30, 2025
With electrical being cut off with no notice and being on C-Pap a phone call would have been nice don't all ways have access to E-mail

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry to hear about the unexpected power outage and understand how important reliable electricity is, especially with a C-Pap machine. Your feedback is important, thank you for bringing this to our attention.
Sep 29, 2025
Sep 29, 2025
The staff were friendly and the park and bathrooms were clean. Nice spacious sites in a beautiful setting. Access to the diamond mine was easy and there were a lot of activities for a family to enjoy. My disappointment was with the firewood purchased there and that the dining options were not available. The restaurant was closed and snack shop was not open during posted hours.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our friendly staff, clean facilities, and beautiful setting, especially with easy access to the diamond mines and all the fun family activities. We truly appreciate your feedback and will work to improve your next visit!
Sep 29, 2025
The beds were in poor shape, the table leg fell off. Floor was not clean when we checked in. Definitely not worth $600 for 2 nights. Staff were friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear that your stay did not meet expectations. We truly appreciate your feedback and will share it with our team to ensure these issues are addressed. We are glad our staff made a positive impression and hope we can do better next time.
Sep 29, 2025
This place is great but the bed were really uncomfortable and I had to sleep.in my car. The lights on the cabins are yellow and.not bright at all. Had a hard time cooking in the evening

CAMPGROUND RESPONSE / COMMENTS:

We are really glad you enjoyed the park overall, but we are sorry to hear about the issues with the bed and lighting. Your comfort matters to us, and we truly appreciate your feedback, it helps us improve the experience for future guests.
Sep 29, 2025
So much fun! Friendly staff, clean facilities.

CAMPGROUND RESPONSE / COMMENTS:

So glad to hear you had such a fun time and that our friendly staff made a great impression! We truly appreciate your kind words and hope to welcome you back again soon!
Sep 29, 2025
It was beautiful, great areas to walk the dogs and see the scenery. The campsites were very spacious and the staff was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you had a great stay, Kathleen! It is wonderful to hear you enjoyed the scenery, had space to relax, and found great spots to walk the dogs. Our team loved having you and we hope to welcome you back soon!
Sep 28, 2025
Was easy to check in. The staff was very helpful and even though the Miners table was closed we were directed to other nearby local restaurants that were very good.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words! Glad our staff could help and you found great local spots. Hope to welcome you back soon!
Sep 28, 2025
We had a great time. We enjoyed the diamond and mine, we enjoyed the tubing.

CAMPGROUND RESPONSE / COMMENTS:

So glad you had a great time enjoying the diamond mine and tubing! Hope to see you back soon for more fun!
Sep 28, 2025
Stayed in a mountainside site. Going to be beautiful once finished. The very limited facilities were a surprise.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! The mountainside sites are work in progress, and we are excited for what is to come. We appreciate your feedback on the facilities and hope of off an even better experience on your next visit.
Sep 27, 2025
Jun 03, 2026
We had great experience at the mines.
- moxy poppy on Google
Jun 03, 2026
I received your message and am really disappointed in koa. Our family has held a reunion in Herkimer for over 15 years, bringing 70-80 cousins together making countless memories. It now includes four generations.I found it necessary to cancel some reservations due to family reasons. I was told I would be charged $25 each. Customer service is the key to successful business operations, this is an extremely poor example of that skill. The amount of $25 for each reservation cancellation adds onto an already large amount of money I spend there .Koa would not miss this amount, in my financial life, it matters. It also says a lot about koa and their lack of appreciation for loyal customers
- Linda Renchkovsky on Google
Jun 01, 2026
The entire experience was amazing. The cabin was clean. They provided everything needed from dishes and pans to towels and shampoo. Everyone was extremely helpful and pleasant. The mine was a great found some great crystals. Will definitely be back!
- amber 95 on Google