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Mar 24, 2026
Multiple bathrooms under renovation. Bathrooms were not stocked regularly - out of paper towels, toilet paper, soap. Garbage dumpsters overflowing on Sunday when we left. Campground store out of AA batteries. Campground staff driving golf carts way over the posted speed limit sign. Jumping pillow not opened on time and kids waiting at dawn to jump. Overall the experience was meh…

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We regret that your stay was not what you had hoped for. Guest satisfaction is very important to us, and we will be reviewing your concerns with our team. Thank you for staying with us.
Mar 23, 2026
Mar 23, 2026
We’ve been coming here for the past 4 years, a couple times a year. We love all the activities for the kids and how dog friendly it is, the staff is amazing. This visit though we did experience dirty toilets and bathrooms, also no soap and toilet paper in some. The good far outweighs the bad so we will we definitely return and give it another chance.

CAMPGROUND RESPONSE / COMMENTS:

We truly appreciate your loyalty over the years. It is wonderful to hear that you enjoy the kid activities, our amazing staff, and the dog friendly atmosphere. We will review the condition of our amenities with the team to ensure they better meet guest needs. We look forward to your next visit!
Mar 21, 2026
No WiFi and the closest bathroom was being renovated. Otherwise the cabin was clean and cute and my family and I had much fun!

CAMPGROUND RESPONSE / COMMENTS:

We are glad to hear that the cabin was comfortable and that your family had a fun stay. We appreciate your understanding while we work on upgrades. Exciting improvements are underway, and we look forward to welcoming you back to enjoy them!
Mar 20, 2026
Mar 20, 2026
Mar 20, 2026
It was amazing! Had many amenities to keep kids busy. Wish the pool was bigger as it was crowded and the go-karts to be running as it was hot enough.

CAMPGROUND RESPONSE / COMMENTS:

We love hearing that your stay was amazing! It is great that the kids enjoyed the amenities. We hope you will visit again, when the go karts are open, for another fun stay!
Mar 16, 2026
WE WERE LIED TO!! We have stayed at this KOA several times & referred many other families I always call before going, as I did this time to make sure OF ALL activities & times . Answer was, Activities are same but different times were given. No problem there. THERE WER NO ACTIVITIES EXCEPT ART, TV DIDN'T WORK, OFFICE,STORE &MAINTENCE OPEN 11A TO 5;30 ONLY, NO RESTURANT, DIRTY cabin BATH... MORE

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are sorry your visit did not meet expectations. We appreciate your notes on activities, hours, and cabin condition and will review them with our team. Thank you for sharing your experience with us.
Mar 12, 2026
We stayed in the wagons which were nice, very warm even on a chilly night, but there were issues. The reason we chose the wagons were that they were right next to bathrooms. Unfortunately, they were torn apart for renovations which wasn't disclosed, the other bathrooms were closed. The only bathrooms were in the office, and conditions weren't great. Doors wouldn't close, broken latches, bad smell

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the warmth and charm of the wagons! We understand how frustrating the bathroom situation was and truly appreciate you sharing your experience. This helps us improve, and we hope to welcome you back for a smoother, more comfortable stay.
Mar 11, 2026
Mar 09, 2026
Love this Koa!

CAMPGROUND RESPONSE / COMMENTS:

Love you back! We are glad to know you enjoy our KOA and we look forward to welcoming you again.
Mar 06, 2026
Never could get TV to connect to wireless. Told them about it a few times. They said just keep trying. We did try. Still didn't work. They should have come checked it out. We thought they were sending someone down to check it but never did.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are sorry to hear about the trouble with the TV connection. Your feedback helps us improve and we appreciate your visit.
Mar 01, 2026
I rented a cabin on there website it stated 96$ a nite i checked in online 2 adults and checked the pets i got charged 101$ + 28.11$ ! Pet fee and a resort fee it's not worth coming here anymore they were remodeling the outside restrooms so you had to walk to the otherside to use the bathrooms for the cabins that did not have built in bathrooms ! YOUR BETTER OFF GETTING A HOTEL IN TOWN

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for sharing your thoughts! We really appreciate you choosing our cabin and your feedback about the remodel and fees. We would love to welcome you back for an even more comfortable and enjoyable stay next time.
Feb 24, 2026
Feb 04, 2026
Feb 03, 2026
This was a very nice KOA! We unfortunately arrived very late and had to be back on the road early the next morning, but we will definitely be back to spend more time at this koa.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for choosing to stay with us. We are glad you enjoyed your visit, even with the late arrival and early departure. It is great to hear you plan to return, and we look forward to welcoming you back for a longer stay!
Jan 30, 2026
Had a wonderful time. Lots to see and do.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are happy to hear you had a wonderful time and hope to see you again.
Jan 29, 2026
Wonderful place. People are great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words! We are glad you enjoyed your stay and that our team made a positive impression. We appreciate you taking the time to share your experience and hope to welcome you again.
Jan 27, 2026
We stay here all the time and usually have a great time. This was not a good stay. No showers and no one let me know before I drove there. With 2 little kids, this was not helpful. Our door also had issues shutting. Not a good stay. Hopefully it will be better next time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your feedback. We understand the frustration with the shower and the issue with the door during your stay. Your experience is important to us, and we hope your next visit is much more enjoyable.
Jan 16, 2026
I have stayed at this KOA twice, in Lodge 4. It’s a great KOA…one of my favorites. However, the mattress in L4 needs to be replaced. It is worn and uncomfortable

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us again. We are glad you enjoy our KOA and we appreciate the feedback about the Lodge 4 mattress. We hope to welcome you back for another great visit!
Jan 12, 2026
Jan 06, 2026
internet is way too slow to stream movies and videos.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We understand how important a reliable connection can be, and we appreciate you letting us know. We will review this with our team as we continue working to improve the guest experience.
Jan 06, 2026
We checked in late and it was so easy. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great feedback. We are glad to hear that your late check in went smoothly, and we appreciate you staying with us!
Jan 05, 2026
Jan 03, 2026
My stay was exactly what I was looking for. I wanted a quiet new years eve and that's what I received. The staff was great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are very glad your New Years Eve was quiet and relaxing, just as you hoped. Our staff will be happy to hear your kind words. We appreciate your visit and hope to welcome you back again!
Jan 01, 2026
We stayed in one of the more “primitive” two room cabins over Christmas 2025. The heater in one room worked really well and the heater in the other room was broken. Space heaters were provided and worked really well. The cabins are always cleanly. The mattress pads are not super comfy so we’d recommend bringing extra padding. We love this KOA location and look forward to our next visit!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending your Christmas with us and for the helpful feedback! We are glad the cabin was clean and our team could provide space heaters quickly. We appreciate the notes and look forward to welcoming you back on your next visit!
Dec 29, 2025
Great getaway with family and friends. Highly recommend checking this location out!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed a great getaway with your family and friends. We appreciate your recommendation and look forward to welcoming you again for another enjoyable stay!
Dec 21, 2025
Our stay was amazing! Our cabin was beautiful - plenty of room for all 8 of us! The staff was warm and welcoming! We are already planning our stay there for next year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful feedback! We are glad you enjoyed the beautiful cabin and had plenty of space for your group. It is great to hear our staff made you feel welcome. We look forward to hosting you again next year.
Dec 20, 2025
Very clean well maintained. Will definitely use again should our travels take us this way

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind feedback. We are glad you found everything very clean and well maintained. We appreciate your support and hope your travels bring you our way again for another great stay.
Dec 20, 2025
We stayed in a deluxe cabin. Our accommodations were great and we were very happy with our stay! Patty at the front desk was especially nice and made our check in and out very easy. This is our third time stating here and we love this KOA!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful feedback. We are glad you enjoyed the deluxe cabin and had an easy check in and check out. We appreciate your continued visits and are happy to hear you love staying with us. We look forward to welcoming you again!
Dec 20, 2025
Excellent cabin. Patty who checked me in and out was extremely professional, friendly and helpful. I thoroughly enjoyed the hot tub and pool. (Pool could be a little warmer though). Definitely will stay there again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful feedback. We are glad you enjoyed the cabin and received friendly and helpful service during your stay. We are happy to hear you enjoyed the hot tub and pool. We look forward to welcoming you again!
Dec 16, 2025
Forgot the lady’s name, but the lady working in the store front desk is amazing and is really excellent at her job! She needs a raise! She went above and beyond to ensure we had the best possible stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your kind words. We are thrilled our front desk team member made such a positive impact and went above and beyond to ensure your stay was excellent. We appreciate your feedback and look forward to welcoming you again!
Dec 10, 2025
Dec 09, 2025
Room was warm when we arrived everything appeared clean and had everything as promised

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are pleased the room was warm upon arrival, appeared clean, and had everything as promised. We look forward to welcoming you back for another comfortable stay.
Dec 08, 2025
Amazing place to stay. Very friendly staff and clean comfortable restrooms and showers. The Kabin was clean and located close to the restrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful feedback. We are glad you enjoyed your stay, found the staff friendly, and appreciated the clean and comfortable facilities. We are pleased the cabin location added convenience to your experience. We look forward to welcoming you back soon!
Dec 03, 2025
This was the best trip our family has taken in years! We stayed in a camping cabin and it was perfect. The staff was extremely friendly, all the facilities were always clean. We took this trip because our home was destroyed by an 18-wheeler who fell asleep at the wheel and drove into our home in September. We had nowhere to go for Thanksgiving and decided to go camping. So happy we came here.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry for the hardship your family has faced. We are glad the cabin, staff, and facilities provided comfort and that you chose to spend Thanksgiving with us. We look forward to welcoming you again.
Dec 01, 2025
We have stayed at this campground several times and it never disappoints. The staff is always friendly and helpful. The bathrooms are heated during the winter and sparkling clean. This year was the first-t celebrating Thanksgiving Day away from home and loved it! The campground was not too busy and sitting around the fire after cooking our outdoor Thanksgiving dinner was the highlight of our trip.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Jimmy. We are glad to know that your visits never disappoint and that you continue to enjoy the friendly and helpful staff. It is wonderful to hear that celebrating Thanksgiving around the fire was a highlight. We look forward to welcoming you back!
Dec 01, 2025
We had a wonderful time!!!! Cabin was warm and clean! Bathrooms were clean! I wish we had known the go carts were closed for the season:(

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you had a wonderful time and enjoyed the warm, clean cabin and facilities. We appreciate your feedback about the go carts and will work to improve communication on seasonal closures. We look forward to welcoming you again!
Nov 30, 2025
Perfect family spot. Loved the daily activities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your experience. We are glad you found it a perfect family spot and enjoyed the daily activities. We look forward to welcoming you back for more fun and relaxation.
Nov 30, 2025
This was out first time camping at any KOA. The bathrooms were clean, our room was clean, the camp ground had so many things to do. I received a daily text of the events. Its minutes from Bearizona and the Grand Canyon. My family and pet had so much fun!

CAMPGROUND RESPONSE / COMMENTS:

Thank you, Diamond. We are glad your first KOA stay was enjoyable, with clean facilities, fun activities, daily event texts, and a convenient location near Bearizona and the Grand Canyon. We look forward to your next visit.
Oct 22, 2026
As always, our favorite place to stay. It was quiet and our site was good
- Cheri Heron on Google
Oct 18, 2026
Very nice campground. If you have children the kids will have a fantastic time.
- Whatsoutsidetheglass on Google
Oct 17, 2026
This campground has plenty to do for kids. Easy access to the Grand Canyon and downtown Williams.
- Steve Tennant on Google