Aug 17, 2025
Everything is so neat and tidy. We just love this KOA. We will be back in a few months.
Aug 17, 2025
Aug 13, 2025
What's not to love about the Townsend GSM KOA. The park itself is just gorgeous, the location to the National Park is perfect and what a lovely staff and management. Choose from many cabin options, shaded RV sites and some of the nicest tent sites I've seen. Highly recommend you visit the Peaceful side of the Smokies and enjoy every thing this KOA has to offer. 10 Stars
Aug 13, 2025
Great visit! I booked a creekside camping cabin last minute and had a wonderful stay. Cabin was clean and comfortable, staff was very pleasant and my kids loved the playground!
Aug 12, 2025
The cabin was very clean and comfortable.
Aug 11, 2025
Aug 10, 2025
Awesome camp sight , clean , organized and the staff at this resort was awesome . Especially Tom and Amy they helped us a lot !!
Aug 09, 2025
Love this KOA! Friendly staff and great location!
Aug 03, 2025
Aug 02, 2025
Favorite spot!
Jul 30, 2025
Stay was great. Only real complaint was the black mud from the rotten mulch on the tent sites. That stuff coated everything that we had after a rain. It was awful.
Jul 29, 2025
We have stayed at this campground for over 25 years and it is a special get away for us every time. The facilites are always nice and clean, the front office desk always so kind and helpful, and the scenery is beautiful. Cant wait for our next getaway.
Jul 29, 2025
It was our first time staying and it did not disappoint at all. Location is amazing by the river. We are definitely be back.
Jul 28, 2025
Jul 26, 2025
We had a wonderful trip. Enjoyed the campground our cabin was clean and just what we needed Wish we could have stayed longer
Jul 25, 2025
Jul 25, 2025
Getting WAY too expensive for what it is has become. Been going multiple times a year, for about 12 years. It’s been headed to the way side, the past year or so. Will be looking elsewhere in the future.
Jul 23, 2025
Great visit with our grandson for his first camping experience. He is 3 1/2 and I know we will be back. Clean, neat and exceptional camping areas. Well done layout with such great amenities. Thanks for a wonderful visit
Jul 21, 2025
Jul 21, 2025
Jul 21, 2025
First time staying here. It’s a very nice campground, deluxe studio cabin was very clean and comfortable, would definitely stay here again. Very peaceful and shaded area to relax and enjoy time with your family.
Jul 20, 2025
We loved our cabin and the campgrounds. So clean and peaceful. Having access to thr river was great for the kids and the pool was nice clean and refreshing. Can't wait until next year!
Jul 18, 2025
Has a good time. Nice campground, nice staff
Jul 16, 2025
it felt a bit over crowded. I had a local person visit and they were treated poorly. The staff for activities and front desk were so kind, but a few employees were clearly not happy with their jobs.
Jul 15, 2025
Nice campground!! We’ve been coming for years but that’s probably going to change. The showers and cabins need to be cleaned better. Stayed here for years and it’s going downhill. It’s pricey to stay and I didn’t feel like we got what we paid for this time. I found a dirty sock under the mattress of the bunk. Just disappointed in how unkept things are now. Very short staffed.
Jul 15, 2025
Jul 14, 2025
Great, clean cabin. Other family enjoyed camping with their trailer there as well.
Jul 14, 2025
The campground is absolutely lovely. You can tell the staff really care. Every facility was very clean. The only suggestion I could make would be to change the lock on the unisex/shower stalls to one where you can visibly see if it is use or not.
Jul 13, 2025
Nice KOA, the only issue was the cabin did not have water pressure in the shower. Had to use the shower house, which was OK.
Jul 11, 2025
This is our third time staying at this campground and we have already booked again for next year. The campsite is very well maintained and the team onsite were very friendly and helpful. The only complaint, which is minor, was the A/C in the bedroom-definitely hope it’s replaced before we return, as it was as loud as a freight train; which made sleeping a challenge. Thanks all!!
Jul 11, 2025
We've have been coming to this KOA for 23 yrs first in a camper and over the past 5 yrs in your cabins. This stay left us less than happy with the rate we pd. The tv's were not picking up and pictures horrid, we had ants in the cabin and in general the staff was just not the same in re to coming around, being friendly and like family. Staff didn't seem interested or too happy. Cabins need wk
Jul 08, 2025
Wonderful and peaceful stay. Beautiful campground
Jul 08, 2025
Only reason for 4 stars is because the pool was down and other guests said it wasn’t the first time but that neither time were they told ahead of time that the pool was not currently open.
Jul 07, 2025
Our stay mostly went really well, except that the pool was not open when we arrived. However, staff was quick to let everyone know as soon as the pool reopened.
Jul 07, 2025
Jul 07, 2025
Jul 07, 2025
I love this camp ground . We try to go every year and rent a cabin. The staff is so friendly. The camp ground is a 10 on neatness and clean. I wish they would have had something special for the 4th of July.
Jul 07, 2025
I’ve been coming here for years! We love the Townsend KOA!
Jul 06, 2025
The deluxe cabin we stayed in was ingested with cockroaches and also had an ant issue. The water heater did not work properly. We have been coming to townsend KOA for many years and this year's trip was disappointing. The pool was closed for most of our stay and it wasn't communicated when we checked in. Instead when we returned to ask the front desk associate rudely stated to go to the river.
Jul 06, 2025
Jul 05, 2025
Pool was closed for repairs, but I wasn't told upon check in when I had a chance to cancel the last night and get a refund . When I did inquire about taking a day off my stay, it was too late to cancel. We still left early and had to eat the $200. Nice trick, KOA!
Jul 03, 2025
Jul 01, 2025
Pool was out of order for our entire stay. Poor and conflicting communication from the staff on when it would be fixed. Ended up never getting to use it.
Jun 29, 2025
We stayed in a basic camper cabin there. It was clean and comfortable. The air conditioner was a life saver as we were there during extreme heat. The fridge with the separate freezer was perfect because we bring frozen meals we prepair ahead of time. Bathrooms and showers were always kept clean. The grandkids enjoyed the pool and river. Staff was always friendly. Will definitely stay again.
Jun 28, 2025
Wow very clean and good to go thank you
Jun 27, 2025
Jun 27, 2025
Employees were super nice. The kids loved the Bible studies that they did. Hopefully it will be a core memory. I do wish there was a little stair way to the river.
Jun 25, 2025
Jun 24, 2025
Always have a quiet and peaceful stay.the koa staff are great as well..the cabins and facilities are clean and nice too.
Jun 23, 2025
This KOA is very well maintained and operated. Every camping spot and cabin location has been made a special place to stay.
Jun 02, 2026
Wonderful little town, everyone was friendly. We were camping at the KOA
- Kenneth Nowicki on Google
Jun 02, 2026
This KOA Campground is a great location while visiting the Smoky Mountains! Beautiful grounds with lots of trees for shade. The staff was very accommodating and friendly!
- Betsy Moran on Google
May 29, 2026
Nice friendly staff, great atmosphere in a place to visit.
- Buddy North on Google