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Campground Reviews

Jun 02, 2023
No place better
Jun 02, 2023
had water problems and light problems in shower
Jun 02, 2023
Incredibly beautiful campground and facilities that are well maintained! Great location!
Jun 02, 2023
Excellent, we loved it!! Soooo clean, everyone is so nice and friendly. Our daughter and her family go all the time so this year we surprised them and rented a cabin. We had a blast!! So many family activities. Can't wait to go back again.
Jun 02, 2023
Beautiful site (122), very friendly & helpful staff. However, no hot water in the showers and no one answered the phone on several attempts. I expected more for the price.
Jun 02, 2023
Jun 01, 2023
Jun 01, 2023
Had a good 1st & last night. The 2nd & 3rd night. We had a group behind us that was really loud and obnoxious into the late evening past quiet hours. Used ALOT of foul language which wasn’t good for the kids. We went inside &turned on tv & that didn’t even drown them out. When they left l, they let their grey or black tank spill out through campground. Not our best experience!
Jun 01, 2023
Beautiful area but the sites are packed in like sardines. The prices are very high for not being able to look out your window without seeing your neighbors or opening your windows without having their wood smoke pour through your windows.
Jun 01, 2023
Hand down, the best service getting camper in and firewood. Exit could be wider, but beautifully payed out with huge trees blended with bushes
Jun 01, 2023
Great location and has everything you need.
May 31, 2023
Workers in the office specifically Debbie were extremely rude when checking in. Workers on golf carts everywhere trying to tell you what to do, WiFi never worked correctly and was told it was because the campground was crowded. Workers trying to tell you how to park a camper resulted in being off level and to close to tree which rubbed camper. Felt like constantly being watched.
May 30, 2023
We come every year and love it! Grounds are nice and the staff is friendly. Already booked for 2024.
May 30, 2023
We love camping at KOA but the price is way to high. Plus each nights stay should include a family of 4 with 2 vehicles. We also encountered other campers being extremely loud after 10pm, and we were there for 4 nights. Do better KOA.
May 30, 2023
Nice place and like the updated pool area, but for the prices you charge, you really need to fix your WiFi. Step it up.
May 30, 2023
It was great we went ahead and got reservations for next Memorial Day but can someone check on the rate for us we are on a fixed budget I called corporate and per Peggy I think that was her name she said they had nothing to do with the rates can someone please check and call us 678-986-5853 Jessie Lynn smith
May 30, 2023
We love staying here! We especially love having the awesome guys helping us back in to the sites!
May 30, 2023
The first part of our stay at site 13 was perfect, but site 100 during the last part of our stay was less than ideal. The amount of traffic through our campground from other campers was not great. We felt like we couldn't really enjoy our site. But on another note, even though we had to return our rented bikes 3 different times due to miscellaneous issues, the person helping us was very helpful.
May 30, 2023
This was our first time doing RV share and staying at this site. We had the best time! The River view was great and the smaller community feel was nice. Our 4 year old loved the playground area. We also loved that we were able to bring our golden retriever. We will absolutely be back!
May 30, 2023
Sites were MUCH closer than I expected. Neighbors to one side (25 feet away?) were very obnoxious with bright lights shining in our windows all night and noisy very late at night. Also, campground wifi didn't seem to be working. I could never see the SSID on my phone or computer. If I had known how cramped the campground was I would have never paid over $100 a night for a spot.
May 30, 2023
Great stay in the deluxe cabin.
May 29, 2023
May 29, 2023
Love this place!
May 28, 2023
May 28, 2023
We love this place! This is a beautiful place where camp sites have a touch of privacy. This is on our top 3 nationwide!
May 28, 2023
We adore this campground! We tried to stay here at least once a year because it is so beautiful and well located. The staff is amazing and the location is perfect to zip in and out of the insanity and back to the quiet side. Constantly being updated and manicured. Many of the cabins and RV sites are located on the river which meanders past this lovely Campground. We could live here.
May 27, 2023
Stayed in 34A on the river. Level, nice fire pit, and quiet. Wonderful RV Park and staff. Or 2nd time here. Will definitely stay again and again.
May 27, 2023
The camp grounds were amazing! Just Beautiful. We will be back again with you. Thanks
May 27, 2023
very friendly adnhelpful staff
May 27, 2023
It’s a beautiful facility with great staff but too many dogs!! The people next to us had 3 dogs and across from us had 3 dogs. Constant barking! We also had to get people across from us to clean up after their dog used our site as a toilet. We observed them doing it in other areas too. You should limit number of dogs or put in a different section. Ruined our stay. Never got to sit outside.
May 27, 2023
Wonderful
May 27, 2023
Awesome campground, staff was very friendly. Already planning our trip back
May 27, 2023
We’ve been RVing since 1999 and this was the nicest Rv park we’ve ever stayed at. We absolutely loved the tree cover and the sound of the river. We will definitely be back.
May 27, 2023
Beautiful park in the perfect location to see The Great Smoky Mountains Park.
May 27, 2023
Our stay at KOA Townsend, is always a pleasant, joyful, relaxing experience. Thank you for the extra work that is put in by the staff and management to make this KOA the top of the tops!!!!
May 26, 2023
Outstanding site with excellent staff on site
May 26, 2023
Relaxing and quiet
May 26, 2023
Enjoyed staying in Townsend away from crowded and commercialized Gatlinburg and Pigeon Forge. KOA is 0.4 miles from the NP. Sites were level, well maintained, and landscaped with some shad.
May 26, 2023
This is a beautiful campground. We loved the access to the river, and the playground is great. These are, by far, the nicest campground showers we’ve ever seen!
May 26, 2023
The staff is second to none. The grounds and facilities are wonderful and VERY CLEAN AND WELL KEPT! The location is very easy to get to. The staff is very understanding and always willing to help and make sure we are ok. LOVE THIS PLACE!!!!
May 26, 2023
May 25, 2023
Beautiful campground!
May 25, 2023
Townsend KOA has never disappointed! Super friendly and hard working staff. Sites are clean and beautifully landscaped, and our camp neighbors have always been courteous.
May 25, 2023
May 25, 2023
Wonderful site..great staff!!
May 25, 2023
This is by far the nicest, cleanest and most welcoming KOA I have stayed in around the U.S. The cabin was amazing and I had the best sleep in days! Thank you and I look forward to returning!
May 25, 2023
May 25, 2023
Nice, well kept campground. Good cable.We would return but would choose another site. It was hard to get level and our corner was busy. With employee parking and closely spaced sites sleeping in was not happening. We had neighbors with barking dogs followed by a motorcycle cranking outside my window. We had decent cell coverage which was I've reason we're close the site we did.
May 25, 2023
Beautiful location! The deluxe cabin we stayed in is facing the river. We were able to sit on the porch and listen to the sounds of the creek. Quiet campground overall. Staff were very friendly, welcoming and helpful. I will definitely stay here again!
May 24, 2023
Jun 03, 2023
Another great experience at this KOA. It is truly our sanctuary. We've been coming here approximately 18 years now and even before it was a KOA. It's in a beautiful area just outside the Smoky Mountains National Park. A special shout out to Adam and Jeff who are so friendly and helpful. You guys are the best!
- Ray Duke on Google
May 26, 2023
I have traveled all over the US in my travel trailer-from Washington State to NY State and everything in between. I've rated over 100 RV sites and this KOA site is in my top 5! The grounds are absolutely beautiful! They have absolutely everything you need and the entire campsite is kept very clean. The people who run this site are also the friendliest people we have met along the road. I highly recommend that everyone who likes to travel visit this place at least once in your lifetime. It is well worth the drive to get there! You will not be disappointed. We went during November when it was super cold. I'm very excited to go back in the summer!
- Kristy & Kara Hudson on Google
May 24, 2023
Great service great people had a blast
- Kenneth Rouse on Google