Campground Reviews

Dec 05, 2021
Always friendly staff and amazing sites on the river.
Dec 05, 2021
I loved how clean the facilities were and how attentive the staff was. Very good experience. Will be back.
Dec 04, 2021
The campground ground was clean and well maintained. The shower house was roomy with available washers and dryers. The staff were all friendly and helpful. The text communication was a great touch, sending check in information with the ability to text back if we needed anything. Being able to text for firewood or ice and have it delivered was a nice touch. Would love a River site next visit.
Dec 04, 2021
Amazing!! Cant wait to come back. Everyont of the staff on the grounds was super nice and very helpful. This was our family first rv trip and it was a blast.
Dec 03, 2021
Dec 03, 2021
Nice clean level sites with concrete patio pads along the River was a real treat, I hope I can return in the summer time to wade in the clear cold river.
Dec 02, 2021
We love this KOA! Our favorite. Staff is excellent. We return year after year.
Dec 02, 2021
Staff is wonderful!!
Dec 02, 2021
My cabin with so much fun right on a river. The staff was so friendly they would wave and say hello, and when I checked and the ladies were so nice. The location is excellent. Townsend is a perfect place to say when visiting the Smokies, it's a cute mountain town, not touristy. I can't wait to return next year.
Dec 01, 2021
Staff was very kind, helpful. Bathhouse/Showers/Bathrooms very nice and clean. Will be back next year.
Dec 01, 2021
Nov 30, 2021
This is by far the most beautiful location we have stayed at. Will come back over and over again for the scenery!
Nov 30, 2021
Nov 29, 2021
We had River site 123 and my parents had cabin D6 near us. Absolutely loved site 123. All the staff are friendly and helpful as always. My mom locked herself out of her cabin after hours. I left a message and a really nice employee came to let her back in.
Nov 29, 2021
We always like to camp there
Nov 29, 2021
Very relaxing and enjoyable campground. The staff was very friendly and helpful with all our needs!
Nov 29, 2021
Nov 29, 2021
We always love staying there; we just wish you would improve the WIFI.
Nov 29, 2021
One of the nicest campgrounds we have stayed at. The staff was very helpful and kind. Beautiful area and very well kept and clean campground. It was a pleasant change from the absolutely terrible experience we had at the Myrtle Beach KOA.
Nov 29, 2021
We had a wonderful stay, and the staff was super helpful & friendly, as always!
Nov 29, 2021
Had a great time and staff were super friendly.
Nov 29, 2021
Beautiful place with very friendly service! We will be back!
Nov 29, 2021
Internet was very very slow couldn't connect the tv cable
Nov 29, 2021
Cabin was warm and inviting upon arrival. Every employee said hello. Leaves were blown from every site making the campground look great!
Nov 29, 2021
Beautiful campground with lots of trees. My only complaint would be how close the fire pits are to other campers.
Nov 29, 2021
Never been treated more Rudely by head woman in the office.Staff “Allen”was great. Fam been coming to ur camp for over 15 years.office culture has changed from family to don’t care. Asked for an extension cord to get KOA heater to kids room, I was told I could buy one.Asked for 30 minutes at check out.I was given a sour face and lecture.Unprofessional!cabin was in poor condition. WillNotRet
Nov 29, 2021
Beautiful campsite and very friendly staff!
Nov 28, 2021
It was a nice time spent with family. The only negative was that I killed three roaches. You need to have a pest control company treat it.
Nov 28, 2021
Nov 28, 2021
Dc18, always great. Third week long stay with family! Great fishing and so close to cades cove. Quite and very well kept campground.
Nov 28, 2021
We had an awesome time! Our first KOA stay and we so impressed with staff and campground!!
Nov 27, 2021
This has GOT to be the best run and most beautiful of all of the KOA’s we have seen. Already are ready to return!!
Nov 26, 2021
There was 18 in our family group; some stayed in cabins, some in campers. We all had a wonderful time! We stayed here many years ago and it was just as we remembered. Love the location and the employees were all so helpful and friendly.
Nov 25, 2021
This was our second year in a row to stay at Townsend KOA. We have decided to make an annual Thanksgiving trip there and have already booked our trip for 2022. Great place to camp, quiet, we love it! The staff is always great!
Nov 25, 2021
Nov 25, 2021
Nov 24, 2021
Always love staying at the KOA,very convient,friendly staff.
Nov 24, 2021
From the moment we arrived...everyone is so friendly and accommodating. Adam & Allen both were awesome! They helped us get our TV working. They are both a great asset to your team! It was lovely! Thank you.
Nov 24, 2021
Clean, nice, easy to get to but the sites we were in were tight with hardly any room to sit outside. Overall the campground wasn’t super inviting- no one was rude but we honestly felt like a number. We’ve been to KOAs before that made us feel like family and like they wanted us to be there. Definitely didn’t get the warm and fuzzy feeling here.
Nov 24, 2021
Great staff !! Will return for sure!
Nov 23, 2021
The best KOA ever!
Nov 23, 2021
Nov 23, 2021
Was very nice facility and the accommodation were neat and clean!
Nov 23, 2021
Had a wonderful stay everything was so clean and the workers were so helpful thanks!
Nov 23, 2021
Enjoyed having the table, chairs, and fire pit. The paver patio area was also very nice.
Nov 22, 2021
Nov 22, 2021
Outstanding as allways..can wait till next year.
Nov 22, 2021
I have been camping for over 40 years. In life you are lucky if you have two or three times that you think that is great service. Nov 18 and 19 2021 a employee at Townsend koa made our stay great his name is Allen the best worker I have seen in long time. Thank you Allen and koa for having that employee. GREAT JOB. Michael Mueller
Nov 22, 2021
Love the dish washing station as it is very helpful and convenient. Nice that ice and firewood can be delivered! Andy who works for you absolutely excels at customer service. He treats you with respect and a smile always. I hope he recognized for how he treats your guest.
Nov 22, 2021
Our Family celebrated our Dad's 75th B-day. We had 5 cabins , so there was a lot of us. Everything was great!! We can't wait to plan another family trip!! The staff was so kind, especially Andy! He help us a couple times with the breakers at our cabin & always greeted us with kind words & a big smile!!
Dec 04, 2021
Excellent campground. Clean well maintained facilities. Text communication prior to arrival and throughout the stay. Staff all friendly and helpful.
- Teresa Havens on Google
Nov 27, 2021
Beautiful well kept property. Staff are all so friendly and always smiling. Very clean and absolutely will be back
- Summer Scheffers on Google