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Dec 04, 2023
Nice location. Friendly staff
Dec 04, 2023
Dec 03, 2023
Dec 01, 2023
Nov 30, 2023
Friendly and very helpful staff. Makes you feel like you are with family. Very clean and the grounds are well maintained.
Nov 28, 2023
Nov 28, 2023
Nov 28, 2023
Deluxe cabins was the best way to go. Everything you need was there.
Nov 25, 2023
Nov 25, 2023
This was my 5th stay. When the NP was evacuated, I stopped at Townsend KOA thinking maybe I could get a spot for the stormy night. They found me a cabin for two days, even though the place was almost 100% full. Thanks, once again, for being there for me.
Nov 24, 2023
Nov 23, 2023
My only complaint is that we could not have both vehicles at the Cabin. We had to park on across the Street. Makes it a little inconvenient, Deluxe Cabin was nice and fully stocked. The Loft is definitely for Kids only.
Nov 22, 2023
We really enjoyed our cabin on the river. We found some black mold in the bedroom air conditioner and would recommend cleaning that. Otherwise had a great stay!
Nov 22, 2023
The check in window being only 2 hours for cabin rentals is slightly inconvenient and an odd time for arrivals. Parking is confusing when you are unable to check in on arrival day and then get charged a fee without knowing where to park additional cars. The extra parking lot does not indicate it is for KOA, making it confusing to know if you may get towed for parking overnight.
Nov 22, 2023
Nov 22, 2023
Cabin was very clean. Campground quiet. Close to Caves Cove, Pigeon Forge, and Gatlinburg.
Nov 22, 2023
Stayed only 2 nights but it was quiet and the individual showers were nice and close to all units. We enjoyed our stay.
Nov 22, 2023
We love it here!
Nov 21, 2023
Exceptional people to work with. We had to change our reservations a couple of times due to circumstances and they have been very accommodating!
Nov 20, 2023
repeat customer, will try to book the bigger cabin next time, campground and facilities were all in good condition
Nov 19, 2023
Excellent staff fantastic campground kept very clean and friendly. I’ll be back!!’ Thank you
Nov 19, 2023
Cabins are lovely but layout is lacking. The Deluxe Cabin we stayed in had no sink in bathroom, having to use the kitchen sink for hygiene. At this price point expected more. Decided to stay an extra night as we were quoted a price with discount but when we went to pay was told they could not give the discount promised. Would not stand behind employees quote. Will go back to CC instead.
Nov 16, 2023
Perfect as always.
Nov 15, 2023
The staff is very accommodating. Thank you for making our stay a pleasant experience. We keep coming back, as other family members do.
Nov 15, 2023
Always a great place to stay.
Nov 15, 2023
KOA Cabin We were on the river. Great stay. Great staff.
Nov 14, 2023
We really enjoyed our stay. Townsend KOA is top notch, our cabin was clean, staff was helpful and friendly with updates being sent via text. Looking forward to staying again next year!
Nov 13, 2023
We love this camp ground. Everyone is always so friendly
Nov 13, 2023
Super nice place and will come again. Wish the internet service was better (I could stay longer and work some remote). Also when I get away love to watch Hallmark channel.
Nov 13, 2023
We stayed in a deluxe cabin. This was our first visit to a KOA campground, but it won't be our last. We thoroughly enjoyed it.
Nov 13, 2023
Nov 13, 2023
We had a wonderful stay at KOA. The cabin was nice and clean with nice access to fire pit. The only problem I had was the mattress in the main room was horrible. The bed kept sinking in until we moved to the bunk beds for the night.
Nov 09, 2023
Our 3rd year at this KOA. Friendly and run well. Beautiful campsite.
Nov 06, 2023
Loved our stay and the proximity to Cades Cove! Highly recommend and would love to stay again!
Nov 02, 2023
The staff was more than accommodating! My wife and I were on our annual anniversary motorcycle trip. They went above and beyond to help us out; we had a few unusual/special requests since we were on a motorcycle. We will definitely be staying there again when we go back for a family vacation with our kids.
Oct 31, 2023
Always a great experience!!
Oct 31, 2023
This is now my favorite campground . Nice sites and exceptionally clean bath and restrooms. Plenty of activities for the kiddos. But most of all the staff is outstanding greeting you always with a smile and a great attitude working hard to make your stay the best it can be .
Oct 30, 2023
Staying at the Townsend KOA is always a great time! The status is awesome, clean facilities, and the perfect location for all our GSM activities!
Oct 30, 2023
Everyone was very friendly. We loved how family oriented and kid friendly the campground was. The bathrooms were very tidy and the staff were very quick with requests. We loved that there were Halloween events happening while we were there. We can't wait to come back!
Oct 28, 2023
Great cabin. Clean campground.
Oct 28, 2023
I have stayed here at least 12 times mostly in Cabin DC5. I will be back, Thanks!
Oct 26, 2023
It was perfect! Staff was very caring and everything was very clean.
Oct 25, 2023
Oct 25, 2023
Most enjoyable. Great staff. I will say tho that the window blinds were filthy and needed cleaning. The headboard of the bed needed a good vacuuming. More attention needs to be paid to cleaning corners. I woke with several spider bites. The bed itself was very comfortable.
Oct 25, 2023
Second time we have stayed at this KOA and we love it! Our cabin was perfect for our needs. Checkin was very efficient and the gal was friendly and informative. Great place to stay!!
Oct 25, 2023
Our cabin did not have dishcloths, dishwashing liquid or paper towels I had to request them the next day. I think it was just forgotten by housekeeping as I have never had this problem before. Also there was food crumbs under the mattress in the bunks. The office help was awesome as usual. This doesn’t ruin my rating with the KOA in Townsend. I just wanted to bring it to someone’s attention.
Oct 24, 2023
Great cabin. April was awesome.
Oct 23, 2023
We loved the cabin by the river. Next time we are in the area hopefully you have a cabin with kitchen and bathroom available by the river.
Oct 22, 2023
We had a great time as always .My only recommendation would be to clean the floors under the sofa sleeper as it was full of mouse droppings .DC19
Oct 22, 2023
We love it we go every fall
Apr 30, 2024
This campground is a true gem in the Smokies. The staff and management are wonderful. Such a beautiful, peaceful location. Highly recommend.
- April Frazier on Google
Apr 24, 2024
Cades cove is a great place to go and enjoy nature at its best, pigeon forge has a lot of wonderful stores and amusement parks along the strip
- Kimberly Edwards on Google
Apr 24, 2024
This is a "Holiday" KOA so it has amenities for campers who stay away and look for entertainment. It is just outside and entrance to the Great Smoky Mountain National Park. The "Little River" flows by the edge of the campground then into the National Park. some sites back up to the river. There are many trees in the campground. The bathroom and other building facilities are dated in design but clean, neat and spotless in appearance. I feel the whole campground is well maintained. I have a high-end site, $100/night but I like the space. All sites are gravel. Mine was in excellent condition. Very quiet at night. No AT&T cell service but the campground WiFi worked very well all the time.
- Jim Cenname on Google