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Jun 12, 2026
We had a great time and the facilities were great!
Jun 09, 2026
Clean, quiet campground with plenty of activities to enjoy.
Jun 08, 2026
Jun 08, 2026
Jun 07, 2026
Very nice park. Pleasant, courteous staff. Only problems were: 1) reported the toilet clogged at 0815 first morning there, waited 7 hours, went and got my own plunger and unclogged it, 2) TV reception was so fuzzy as to be unwatchable, never really fixed while we were there. Otherwise a very enjoyable stay and would go again.
Jun 07, 2026
We thoroughly enjoyed our Deluxe cabin and our son and his family enjoyed their tent site and then the camping cabin. We loved spending time by the river fishing and wading in the water. The pool was nice too. All amenities were well maintained and the staff was exceptional! We look forward to a return trip soon.
Jun 07, 2026
We haven’t stayed there in a few years, but the cabin we got this time was pretty rundown (DC-1). The sofa was torn, there was a place on the wall where there had been a bad water leak and hadn’t been fixed, and one of the bathroom vents was backed up and smelled pretty bad. We were outside most of the time so it wasn’t terrible, but it’s not what was used to getting for $250/NT from KOA
Jun 04, 2026
Jun 02, 2026
We’ve stayed with you for many years and typically love the campground. This year instead of bringing our camper we decided to stay in the “Deluxe” riverfront cabins. We will never stay in them again. The cleanliness: 2/10. Mold in the shower. Absolutely disgusting bed sheets (pee stains,hair). I had to clean the ac and mini split filters because they were so clogged with dirt. Overpriced fo
Jun 02, 2026
Very pleasant. Convenient & comfortable. Bed felt lower at the head end: maybe needs to be rotated? Shower was great. Fire pit was not practical—maybe a community fire pit would be more enjoyable?
May 30, 2026
Campgrounds were all nice and neat, pretty area enjoyed the access to the mountains.
May 30, 2026
Enjoyed our stay very much! Very clean! Restaurants close by! Many different activities close by! Definitely hope to return!
May 30, 2026
Only wish I had stayed a little longer. Good location in Townsend. We've stayed in Townsend many times over the years - "The Peaceful Side of the Smokies"
May 27, 2026
Friendly staff and clean facilities :)
May 27, 2026
As I have mentioned before on my last survey, the entire staff was extremly helpful and very friendly. They are a great group of pepole and represent KOA excellently!!! Already have booked for 2027!
May 27, 2026
Very happy with our DC on the river. The landscaping around the cabin was perfectly executed in a way that made it feel isolated, despite a packed full holiday weekend. The location was a short distance from the stores in Ware Valley, where old time Gatlinburg's hand made arts and crafts is still alive. Hopefully the chain stores will stay away and keep this area a "secret" hideaway for a long tim
May 25, 2026
KOA Townsend goes above and beyond to ensure your stay is amazing. We can’t wait till next trip!
May 25, 2026
The entire staff at the Townsend KOA is exceptoinal!!! They answer all questions with a smile and care about your happiness at the KOA! I have already booked for 2027!!!
May 24, 2026
One of the best we have stayed at. Our cabin was next to the river, and it was so beautiful. Had a porch swing, grill, and fire pit. Showers were excellent. We rented bikes for Cades Cove right at the campground. Staff was so friendly and helpful. Felt like staying in the woods even though we were right by the road. Easy access to the park without the mess of Gatlinburg.
May 24, 2026
we came for the bike round at Cades Cove - the e bikers did not ride in single file and one time, two passed me at the same time on either side of me after saying "stay right where you are I'm on your right" - as I was trying to go up a steep hill. They were whizzing past us, and then stopping in large groups. they need a speed limit and group size limit and some etiquette
May 23, 2026
We’ll def be back. Cozy cabin with good shower and comfy bed. Perfect spot by the river. Quiet campground and nice people to answer questions. Great KOA!
May 23, 2026
Great stay, cabin floors very dirty
May 22, 2026
As usual for a KOA, the campground was clean, and very well organized. But the cream on the top was the staff, extremely friendly and knowledgeable about local things of interest. WE stayed in a cabin, and it was meticulously clean and the layout was great. the only complaint I have is the "toddler "toilets. they were too short, while using my knees were higher than the seat.
May 21, 2026
Beautiful location. Cabin along the river was clean, and exactly as advertised. We will definitely stay again!
May 21, 2026
The little cabin was clean. On the river. Was not crazy about the parking. And no fudge store.
May 21, 2026
The campground is always well maintained. We chose a camping cabin this time. It was clean. The beds were comfortable. Overall, it was an affordable option. Thanks for always being so cordial and welcoming.
May 19, 2026
We’ve been coming every year since 2017 and it’s gotten better each year!! We always look forward to our stay and have never had any issues.
May 19, 2026
Clean and family friendly. Always plenty to do at the campground and in the area. River is amazing!! Pool is great!!!
May 19, 2026
Thought my camping cabin and all the facilities nearby were great. Items in camp store were very over priced but that is typical. Only thing I didn't like was the constant, strong smell of campfire smoke. I assume campers weren't using dry wood and it smoked a lot. Not the fault of KOA.
May 18, 2026
KOA is always fantastic! Particularly the Townsend KOA. always so courteous and so available and so close to the Smoky Mountain national Park. The KOA – Townsend is our go to home away from home for all things adventures in our favorite national park
May 18, 2026
Awesome weekend! Everything was just as advertised on website. Clean and beautiful campground. The only thing that could have been better is the porch swept and railing cleaned of spiderwebs and outdoor furniture was really dirty just a spring cleaning needed. But the cabin inside was very clean and tidy absolute pleasure to stay in. The staff is very friendly and kind! We will be back for sure
May 18, 2026
Love it. Hope to be back soon.
May 18, 2026
May 17, 2026
May 17, 2026
May 16, 2026
May 16, 2026
It was our first time staying at a KOA . The campground is beautiful and well kept . The staff were super nice and friendly . Our cabin was very clean . The proximity to Cades Cove was awesome ! Loved it and we will be back .
May 15, 2026
I don’t know where to start! I am new to KOA. And it will be a lifelong relationship! Fantastic complex. The staff was unbelievably nice and helpful. The amenities were off the chain. I couldn’t believe there was a pool, Wi-Fi, a refrigerator, heater, Wi-Fi and TV in the cabin! We had a grill and a fire pit and a picnic table and a running water faucet outside! What more could I ask for?!
May 13, 2026
Absolutely outstanding staff and perfect location.. we love Townsend and our dogs Absolutely loved the KOA grounds, especially the dog park.. very dog friendly which is a huge plus for us
May 12, 2026
We stayed in a Deluxe Cabin on the river. The cabin was clean and well equipped. The space was quiet and restful. The staff were all so helpful and polite. When walking to drop off a bag of garbage, the man delivering wood tried to get me to let him take it instead. The ladies at the front office were helpful geniunely helpful and service oriented.
May 11, 2026
great location with a friendly staff
May 11, 2026
Staff was easy to communicate with. Cabin was clean.
May 10, 2026
Very nice campground. Clean facilities. Friendly staff. Highly recommend!
May 05, 2026
This is our 2nd trip to this KOA. We had issues with our deluxe cabin which definitely impacted our stay. We ultimately moved to a less deluxe cabin after one night. While the staff was nice and accommodating, the issues, the less than clean 2nd cabin, and quite a few pending and refund charges still hanging in our credit card have made this a less than relaxing stay.
May 04, 2026
May 03, 2026
May 01, 2026
Apr 29, 2026
Secluded dog area which was great, but not really well maintained the grass was a bit long. The cleaning on the hotel room was not fantastic, there was some hair in the bathroom tub. The staff at the desk and the other person assisting with cooking food were just fantastic. I really loved the people here.
Apr 27, 2026
2nd time here.. cabins are great. Very quiet
Apr 26, 2026
For what we pay you would expect to have it pretty perfect. The floors are filthy. We have to scrub our feet, so we could go into our house. The hair dryer didn't work. We complained about the floors before.
Jun 13, 2026
Amazing campsites right on little river. The staff responds instantly to all needs. And it's located perfectly in Townsend to walk to stuff and short drives to everything else.
- Jacob Byrd on Google
Jun 02, 2026
Wonderful little town, everyone was friendly. We were camping at the KOA
- Kenneth Nowicki on Google
Jun 02, 2026
This KOA Campground is a great location while visiting the Smoky Mountains! Beautiful grounds with lots of trees for shade. The staff was very accommodating and friendly!
- Betsy Moran on Google