Campground Reviews

Jul 07, 2025
Jul 07, 2025
I’ve been coming here for years! We love the Townsend KOA!
Jul 06, 2025
It was a nice campground, well kept with clean showers and friendly people. The pool was out of commission for the first few days of our stay, but the river was refreshing. My only complaint is the camp store. It was a weird gas station with outrageous prices, not marked. My 14 year old purchased an individual bag cheese balls for $12! It wasn’t marked… at checkout, he was embarrassed & pa
Jul 06, 2025
The deluxe cabin we stayed in was ingested with cockroaches and also had an ant issue. The water heater did not work properly. We have been coming to townsend KOA for many years and this year's trip was disappointing. The pool was closed for most of our stay and it wasn't communicated when we checked in. Instead when we returned to ask the front desk associate rudely stated to go to the river.
Jul 06, 2025
Every time we visit the Smokies we camp at the Townsend KOA. Love the clean facilities and all the outdoor activities. Definitely will be back.
Jul 06, 2025
Beautiful campground with tons of amenities!!
Jul 06, 2025
Jul 05, 2025
Pool was closed for repairs, but I wasn't told upon check in when I had a chance to cancel the last night and get a refund . When I did inquire about taking a day off my stay, it was too late to cancel. We still left early and had to eat the $200. Nice trick, KOA!
Jul 04, 2025
Stayed most yrs since 2000. 3 sites this yr. Disappointed in cleanliness of bathrooms. Floor in men’s room had same feces spot in stall 5 days straight. Shower walls with mildew, severely rattling fans, in multiple showers. Pool closed for 6 of our 7 day stay. Still love the place. Staff excellent. Booked for next June with family staying in 5 diff sites. Hopeful that these issues are address
Jul 04, 2025
Enjoyed our stay just wish the pool had been working. Staff are great!
Jul 04, 2025
Very clean, relaxing. We arrived very late. Was trying to be quiet/ respectful of others, had a gentlemen named Tom assist in guiding us into our sight. Unfortunately, the pool filter broke down so we were unable to use the pool. But it looked well kept, just luck of the draw for us. I look forward to our next stay here!
Jul 04, 2025
The pool wasn’t open for our entire stay. We paid for all the amenities and didn’t receive. We chose KOA over othe other parks because of the pool. Will not make the same mistake next time.
Jul 04, 2025
I didn't necessarily like the area I call back forty,but it was cool and breezy under the trees.
Jul 04, 2025
Not having good luck there this year, we brought our 7 year old granddaughter last March only to learn you tore down the playground before the new one was ready to be installed. Then we come this past Sunday only to learn that the pool was closed the ENTIRE time we were there! No one bothered to notify us before hand and all we got was "we're sorry" over and over.
Jul 04, 2025
Never disappoints
Jul 03, 2025
Jul 03, 2025
Our deluxe patio site was absolutely beautiful. The campground was very clean and orderly. My only complaint is the pool was not working our whole trip and we weren’t informed before our stay although we had a great time playing in the river but the river was very over populated with tubers. I did try to extend our stay by one night but when I went into the office the lady wasn’t very friendl
Jul 03, 2025
Jul 02, 2025
We had a wonderful time at the KOA campground!
Jul 02, 2025
Nice location.
Jul 01, 2025
Pool was out of order for our entire stay. Poor and conflicting communication from the staff on when it would be fixed. Ended up never getting to use it.
Jun 30, 2025
Your rates are too expensive.
Jun 30, 2025
We enjoyed our stay with our grandkids. Our granddaughter especially loves playing in the river. Our campsite was wonderful. My only issue is the fire pit. It is way too deep, you can’t see the flames hardly. I seen some sites have a more shallow fire pit. But that is just a personal preference.
Jun 30, 2025
The KOA had a Beautiful scenery about the park. We had a great time exploring the surrounding mountains, waterfalls, Distilleries, and relaxing by the pool.
Jun 29, 2025
Townsend KOA is our favorite campground! We come every year! Thanks everyone for your dedication to making our stay fantastic!
Jun 29, 2025
We stayed in a basic camper cabin there. It was clean and comfortable. The air conditioner was a life saver as we were there during extreme heat. The fridge with the separate freezer was perfect because we bring frozen meals we prepair ahead of time. Bathrooms and showers were always kept clean. The grandkids enjoyed the pool and river. Staff was always friendly. Will definitely stay again.
Jun 29, 2025
Great family location! Definitely going back!
Jun 28, 2025
Very friendly and helpful staff. Offers a great variety of site options and is very close to the Smoky Mountain National Park. We would definitely stay there again!
Jun 28, 2025
Sites are very close together but otherwise very clean and very helpful staff.
Jun 28, 2025
Wow very clean and good to go thank you
Jun 27, 2025
Jun 27, 2025
The location is great and staff SO friendly!! We thoroughly enjoyed our stay. What a welcome surprise that we got to attend Sunday church service and bingo with a prayer! Touching lives and saving souls. Townsend KOA, we will be back! It was our first stay but won’t be our last.
Jun 27, 2025
Employees were super nice. The kids loved the Bible studies that they did. Hopefully it will be a core memory. I do wish there was a little stair way to the river.
Jun 27, 2025
I was able to (easily) make a tent site reservation over the phone. (with a real person) We arrived after office had closed but KOA sent text telling me where my information was when I arrived. The campsite was nice and well kept. If/when return to the area I will strongly consider using Townsend KOA again.
Jun 26, 2025
This campground was fantastic. Small and very well kept. Absolutely beautiful grounds with ample shade and trees and river front views and access. Perfect for tubing and relaxing. Great pool and communication from staff on available activities and amenities. Close proximity to town and national park hikes/falls.
Jun 26, 2025
Beautiful campgrounds among trees. Site we had was a little difficult to maneuver into but staff was there to help. Bathroom and shower were across driveway so wife was happy
Jun 26, 2025
The people in the office are very nice and helpful. Campsites are beautiful, the whole place is well kept, bathrooms are clean.
Jun 25, 2025
Sites A bit too close together but got used to it. Loved the shady trees and the people and services were great. The river around the grounds was awesome ���
Jun 25, 2025
Our site was really nice! It had a great patio with firering, glider, table and chairs. It was very shady, which we like. The shower house was clean and there was plenty of hot water with great water pressure. Our teen grandson loved the pool.
Jun 25, 2025
Jun 25, 2025
Nice and clean campgrounds and facilities. Friendly staff.
Jun 25, 2025
Jun 24, 2025
Lo Ely campground, nice people
Jun 24, 2025
We have stayed here for years. They do a great job at keeping things clean and are very friendly, beautiful setting right on the river and lots of shade.
Jun 24, 2025
We always enjoy ourselves there. Beautiful camp grounds and very friendly staff.
Jun 24, 2025
Always have a quiet and peaceful stay.the koa staff are great as well..the cabins and facilities are clean and nice too.
Jun 23, 2025
This KOA is very well maintained and operated. Every camping spot and cabin location has been made a special place to stay.
Jun 23, 2025
The campgrounds and location are amazing. The staff was very friendly and helpful.
Jun 23, 2025
Polite staff and super clean amenities. We will definitely be coming back!
Jun 23, 2025
Jun 02, 2026
Wonderful little town, everyone was friendly. We were camping at the KOA
- Kenneth Nowicki on Google
Jun 02, 2026
This KOA Campground is a great location while visiting the Smoky Mountains! Beautiful grounds with lots of trees for shade. The staff was very accommodating and friendly!
- Betsy Moran on Google
May 29, 2026
Nice friendly staff, great atmosphere in a place to visit.
- Buddy North on Google