Campground Reviews

Sep 24, 2023
This is the 2nd year we have stayed there. We booked for next year too. Absolutely love the Kampground and the staff is amazing too. Not a fan of the wrist bands but understand the reason for them. See you in 2024
Sep 24, 2023
Great place. Very clean. Staff very polite and plenty of them. Pool and bar area very nice.
Sep 24, 2023
Beautiful surroundings and wonderful people!
Sep 23, 2023
Sep 22, 2023
This is absolutely the best KOA! We love it here! Everything is immaculate, the restrooms, showers, laundry facilities, pool and hot tub. Landscaping is beautiful as well. We had pizza at tge pub and it was delish! They also have happy hour at the pub. They had a pancake breakfast on the Saturday we were there and let me tell ya Bubba knows how to make those cakes! Lol! Thank you ! See you soon!
Sep 22, 2023
Only 2 things we could have hoped for- a wider music selection played in the pool area (it was just country music), and maybe another pet area with some grass (we did have to take our pup pretty far). Other than that, this place was just about perfect!
Sep 21, 2023
We had a wonderful time as always. The staff was helpful, friendly and welcoming. My biggest complaint would be that the dog park area really needs a cover. This very hot Florida is horrific on the pup’s paws. My Boston Terrier literally fell down because her paws was burnt from the heat. This still one of my favorite places to vacation.
Sep 21, 2023
Great stay overall. The only reason that I could not give 5 stars was because of an inhospitable lady tending the bar. She was rude. But only to the non-drinkers. My family does not drink alcohol. I even herd her tell the other employee that my kids did not say please. (They did! She didn’t hear) not her business anyway. She also only filled their $8 Slushie 75%. FYI the employee wore a knee bra
Sep 21, 2023
Landscaping was very well maintained, quiet and peaceful, staff was very kind and helpful. A Lot of room for your RV. Close to Key West.
Sep 20, 2023
Excellent campground....the staff was absolutely AMAZING. It was our 2nd visit and will be returning in the future. Unfortunately the Mosquitoes and No see-ums were the absolute worst this time of year....of course this is in no way the KOA's fault, after all it is the Florida Keys and it is the rainy season in South Florida
Sep 19, 2023
Great facilities and everyone from the time we checked and until we left were extremely pleasant. Michael was patient and kind. He answered all of our questions and gave us great information on how to prevent the bug bites…
Sep 19, 2023
Sep 19, 2023
Sep 18, 2023
Beautiful campground, friendly staff and perfect location. 3rd time here already and we’ll definitely be back.
Sep 17, 2023
This campground was incredible! Friendly, knowledgeable and responsive staff, immaculate grounds and exceptionally clean showers/restrooms. Very nice! The lack of shade trees is the only drawback.
Sep 17, 2023
I had a wonderful time at the recently complete renovated Sugarloaf KOA!!!....it's such a beautiful place now with soo much improvement, after the storm damage and if you know that place from before, like I do many times !!.... I love camping and I felt immediately like home.... Very friendly stuff makes it even more comfortable!... I really liked the roof construction at tent site !... Frank
Sep 17, 2023
Very glad to see the foliage and hedges growing in nicely and adding privacy to the sites. Staff was very friendly and were constantly seen cleaning and keeping the campgrounds spotless. Cleanest campsite we've been to, amazing. The staff at the marina were helpful and friendly. Marina, ramp and slips are top notch. The No-see-um's are still pesky in the evening. Thank you, again.
Sep 16, 2023
It was wonderful, every one was so friendly and kind. The place is clean and beautiful.
Sep 16, 2023
Sep 15, 2023
The staff was excellent. the site we stayed in along with all the others were beautiful. The restrooms were clean. It was overall the best campground we’ve ever stayed at.
Sep 14, 2023
One of our best vacations ever! We are definitely returning. Work Kampers were terrific; very helpful!
Sep 14, 2023
Too expensive, no view of the water, difficult to navigate (no exit signs), wristband is annoying and above all, the constant annoyance of so many employees riding around on carts really gets old fast. Plus the people next to me were jerks about my dogs constantly being on leash yet let their stupid little dog constantly bark I just really didn't like the place for the price.
Sep 13, 2023
This is a great location approximately 25 minutes from Key West. The staff was AMAZING. Everyone that I came in contact was very friendly, helpful, and informative of the site and the surrounding area. This location has quite few amenities to keep you busy. I recommend this location and we will be back. This location was worth the money.
Sep 12, 2023
Best KOA I have stayed in
Sep 12, 2023
This KOA has great activities and is a beautiful campground. The staff was very friendly and helpful. Our site was located perfectly near everything. Planning a trip in then future.
Sep 12, 2023
We had a water site for our stay it was absolutely georgous . Pool and bar area are very nice.
Sep 11, 2023
Each and every team member we interacted with during our stay went above and beyond our expectations! We can't wait to come back again! Thanks for making it a great stay!
Sep 10, 2023
Very clean beautiful landscape making each site private or somewhat private bathrooms always clean and smelt good activities for the kids overall pleasant stay would recommend it highly and would visit again
Sep 10, 2023
Staff and amenities were perfect
Sep 09, 2023
Very nice campground all the facilities were excellent and the staff was great as well
Sep 07, 2023
Can’t wait to come back
Sep 07, 2023
Sep 07, 2023
Great time. Friendly staff and a great place to vacation.
Sep 06, 2023
Gorgeous campground!
Sep 05, 2023
Hello I’ve been camping for years & truly was so disappointed this weekend. I reserved a site that I was told I would fit. When I arrived I didn’t. As my RV world have been scratched due to being extremely tight. I requested a wider site and I was told that none were available. The one available was ocean front which I had to pay a large extra amount of money not planned for. Truly unprofessio
Sep 05, 2023
Amazing resort!!! Will definitely stay again the staff is super friendly and welcoming ! The grounds are extremely clean and well kept!
Sep 05, 2023
Sep 05, 2023
We had a great stay! Always love staying at the koa. Marina is nice, a little tight for boats with the exception of the first 5 or 6 spots closest to bait shop. Need a wash down area also. we really don't like is the lack of good pub staff. bartender just always seems to hate to do there job. Feel like we we're bothering them. We will be back but they need to tweak a few things to be perfect imo
Sep 05, 2023
Upon checking-in, staff was extremely friendly. We were escorted to our site, area was very clean and very well maintained. The beach space was nice as well; however, the rocks were super slippery and lots of coral, which was a bit dangerous for the children. Pool are was nice and clean as well. Overall, we endjoyed our stay and would visit again.
Sep 05, 2023
We love it. Lots to do and the staff is always friendly. Definitely will be back.
Sep 05, 2023
Modern, well kept, clean, nice amenities, plus good fishing nearby.
Sep 05, 2023
un lugar increíble . limpieza , organización y todo a otro nivel. Las actividades te las notifican diariamente , la instalación luce nueva , el costumer services de la oficina es de 10 estrellas ,es el mejor rv park que yo haya visitado, me gustaría en la playita tratar de echar un poco de arena en el área de ba�arse eso lo llevaría a un vivek increíble. pero la verdad lo recomiendo 100%
Sep 05, 2023
The best service always I even got my favorite spot I love coming here the staff Is wonderful
Sep 05, 2023
Beautifully restored! Love the private sites!
Sep 05, 2023
Had issues with our air conditioning in our RV and the staff was very accommodating in making sure we were as comfortable as possible.
Sep 05, 2023
Sep 03, 2023
Staff was so accommodating when had air conditioner issues with our RV. Everyone went above and beyond helping us, especially Mike.
Sep 02, 2023
My wife and I have road tripped over 100,000 miles together, including a drive to Alaska! We frequently stay at KOAs because they are always clean, safe-feeling, and affordable. This was THE NICEST KOA we have ever stayed at. The new vacation condos were amazing. The only complaint we had was that the outdoor lights were bright as the sun and a lot of light came in through the windows and door.
Sep 02, 2023
The most beautiful KOA!! Staff were awesome!! Wish we could stay longer!
Aug 31, 2023
This trip was a pleasant surprise. The staff is amazingly helpful with every little detail. The camp is beautiful and super clean. The location is perfect, but no need to leave because everything you need is at the Campground. My wife and I were very impressed with the level of professional support from all of the KOA staff. Thank you to all the staff at Sugarloaf KOA.
Sep 25, 2023
From check in to the day of departure, everyday we received 5 star service No page left unturned The staff are the most helpful My favorite was when we needed ice from the Marina store but it was closed The staff opened the store and hand delivered bags of ice to us Not one question was left unanswered One of the most enjoyable vacations we have ever had Thank you guys so much !
- Julie Andreu on Google
Sep 25, 2023
This is the second year my wife and I came to the Sugarloaf KOA with our RV. This place is absolutely beautiful. We stayed at other RV parks in the keys but without a doubt this is the nicest park in the Keys. All of the employees make you feel at home and work so hard to make this place special. I want to give a special shout out to Debby and Jordan, who make my morning coffee, enjoyable. But just let me say that all of the employees are fantastic.
- John Nocella on Google
Sep 22, 2023
Great place to stay while looking for lobsters. Would definitly stay again when traveling to the keys for mini season. Great staff with amazing views. Hope we can get a spot next year when we sneak down for our vaykay!
- aprila464 on Trip Advisor