General Campground Information

Check-in/Check-out Times

RV & Tents - Check-In: 1:00 PM & Check-Out: 11:00 AM
Accommodations - Check-In:  3:00 PM & Check-Out:  11:00 AM

Hours of Operation

Registration Office Hours:  8am - 8pm Daily
Pool Hours:  Dawn to Dusk
General Store & Cafe Hours:  8am - 9pm Daily 
Pub Hours:  Noon - 9pm Sun - Thur
                     Noon - 10pm Fri & Sat
Quiet Hours:  11pm- 8am

Fire Safety

For a complete list of fire safety rules, please click here.

What better way to complete the camping experience than with a crackling fire? Stop by the store for all your campfire needs!

Wildlife Awareness

Connecting with nature and wildlife.  Various types of wildlife big and small may be found on and around this campground.  Be alert and give them distance and respect.  Keep dogs on a leash and properly store food, trash and cooking supplies.    
Your safety and the future of wildlife depend on you.

After Hours Check-In

Arriving late? Not to worry! Your name will be clearly posted on a site map at the Registration building. Just find your site, settle in for a restful night and stop by and see us in the morning.

Recreation Rentals

Sugarloaf Key / Key West KOA Resort offers a number of recreation rentals for your enjoyment. 
  • Paddleboards,  Kayaks, and other water toys
  • Pontoon Boats and Center Console Boats
  • Bikes

Stop by the Marina for more information on rentals.

Marina

With a full-service marina right here at Sugarloaf Key/Key West KOA you'll be outfitted and ready to hit the water in no time. Open daily as early as 7:00 A.M., our marina store has all the necessities needed to have a good day on the water. From bait and tackle to snacks and beer, the Marina Store will be your one-stop shop. Don't have a boat? We've got you covered! Check out our selection of boats, kayaks and paddle boards for rent.

Public Transportation

With a bus stop up on the highway not far from the campground it is easy to get around the Keys without driving.  Visit their website for schedules and more information.
Key West Transit

Cancellation Policy

Cancellation Policy (Effective for reservations made starting on 10/1/24):
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:
RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival. For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:
• Reservations made after these deadlines require nonrefundable deposits.
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
• No refunds are given on or after the arrival date.
• Refunds will be processed using the original credit/debit card, with no exceptions.
• The cancellation policy may be amended during a Regional/National travel disruption.
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.

Pet Policy

We love Pets!!
Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners.
Bring the leash. Dogs must be kept on leashes no longer than 6 feet when outside their owners' vehicles.
Do not leave a tethered dog unattended.
Remember manners. Constant barking bothers other campers. If your pet is too vocal, you'll need to find other accommodations.
Please clean up after your 4-legged friends and dispose of waste properly.

Visitor Policy

Camping is better with friends! Guests are welcome to visit between the hours of 9:00 AM and 8:00 PM. All guests must check-in at the registration office before entering the campground and pay applicable visitor fee.

Meet Your Hosts

Wendy

We're excited to once again make Sugarloaf Key/Key West KOA is your camping headquarters while you're enjoying all that Key West has to offer!

Wendy is focused on customer service and providing guests with the feeling of home while staying at her campground.

"I find so much pleasure in watching families have fun together and create memories that will last a lifetime. It's a feeling that makes me want to go to work every day."

Having spent most of her career as an owner and operator of a specialty food service business in a Southern California ski resort town, Wendy and her husband retired in 1996 to pursue their dream of seeing the country in an RV. As fulltime Rvers, love of the lifestyle was the catalyst that persuaded her to pursue work opportunities. "What I didn't know is I would discover a career in the camping industry that I truly love."

Now, for over 20 years, Wendy has taken the extra steps to make sure every detail is checked to meet the guests expectations. She has consistently been honored with the KOA President's & KOA Founder's Awards and was recognized in 2005 as the KOA Company Owned Property Manager of the Year. In 2011 she was the recipient of the KOA Care Camps "I Care" Award for her fundraising efforts to help send kids with cancer to special summer camps where they can receive medical attention. She holds this special honor near to her heart. 

Wendy and her team are thrilled to welcome KOA campers back to the newly rebuilt Sugarloaf Key/Key West KOA Resort and Sugarloarf Key Hotel.