RV Reviews

Aug 21, 2023
Aug 21, 2023
We were given a site that would accommodate our 34ft 5th wheel.However due to the bush in front of the site it made it impossible to swing our trailer in there.She told me we could move to site #58 but then changed her mind because it didn’t fit slide-outs.She then offered me other sites at a higher rate. We walked around after we selected an upgraded site & looked at site 58,2 LARGE RV’s woul
Aug 21, 2023
Another great stay in the books. Our RV site was spacious and level. The pool was heated, and the store was stocked with plenty of goodies (and essentials).
Aug 21, 2023
Aug 21, 2023
The staff couldn’t be friendlier, the campground and restrooms were super clean, one of our new favorite spots! We will be back soon!
Aug 21, 2023
The bathrooms were not clean, there were clogged toilets and sinks and toilet paper everywhere. I invited others who have not stayed at the campground before and I was embarrassed with the mess. KOA is typically on top of this. I don't know if it had anything to do with the huge group of people who went as I never seen the restrooms this bad before. I hope this was a one-time incident.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback Elizabeth! We are sorry that things were not up to par during your stay and that is definitely not the norm or the standard for our team. We do the best that we can and will be taking your feedback to ensure a better experience the next time you see us!
Aug 19, 2023
Aug 19, 2023
Aug 19, 2023
One of the best KOA’s we have stayed at. Very quiet, the area is beautiful and staff was great. Will definitely definitely be back!
Aug 19, 2023
Park was clean and so much fun. You can tell they really take the Time to plane and organize things for family. And they are so organized! My only negative feedback was the registration staff and people in the main store were not friendly and they took forever to check people in.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback Chelsea. We are sorry to learn that your experience at registration was less than desirable. We will use your feedback as an opportunity to improve our services and experiences. We look forward to seeing you again soon.
Aug 18, 2023
Everything was clean. RV sites were spacious. Lots of activities for the kids.
Aug 16, 2023
We had a great time at the Santa Cruz KOA. It was our first time there and it was wonderful! They had a lot of things for my kids to do and the campsite was clean and spacious! We will definitely be back!
Aug 16, 2023
Beautiful campground and area
Aug 15, 2023
I traveled with my grandkids for the weekend to the Santa Cruz/Monterey Bay KOA. The facility was nice, staff were friendly and helpful, and the kids had a great time with all of the activities. Definitely a family oriented park; more so than for adults traveling without kids.
Aug 15, 2023
Great park, friendly staff, enjoyed the pool & hot tub and the close proximity to Santa Cruz, Monterey & the Ocean.
Aug 15, 2023
We really enjoyed our stay. All the staff were very friendly and great activities for the kids. My kids had a great time!
Aug 15, 2023
We had an electrical problem with our two sites. Ray, an employee, worked efficiently to try to correct the problem. He worked with the office and got us moved to new sites. Ray was so kind, helpful, efficient. Getting your trailer all set up only to have to move it again is exhausting. Ray really took some of the stress out of that. We can’t thank him enough.
Aug 15, 2023
Firewood should be $8, not $16 a bundle. That's too expensive.
Aug 15, 2023
Aug 15, 2023
Aug 15, 2023
Great time for the kids and adults
Aug 15, 2023
Aug 14, 2023
We really had a great stay from the clean grounds, restrooms to the great staff. We really want to thank Rhonda, Tyler and all the staff from the sandshack. You all made us feel at home and welcomed.
Aug 14, 2023
First time stay…we loved it! So much to do for our kids. We got an rv spot overlooking the playground area and it was so convenient to send our kids off to play when we needed to get things done. Fun atmosphere…found a good spot to take a yearly family trip for sure!
Aug 14, 2023
The best KOA I've ever been to!
Aug 14, 2023
The fun train is better than the boardwalk! So much to do!
Aug 14, 2023
The place is great but the park could use more bark. The kids fall down and there is no bark to soften their falls.
Aug 14, 2023
Lots of stuff for kids,pricing nearly twice what other KOA sites.?
Aug 13, 2023
This park has everything a parent/grandparent could want for their children. I was a tiny bit disappointed that the train did not run while we were there but it didn't change my opinion of this KOA.
Aug 13, 2023
Amazing place to stay
Aug 13, 2023
My wife and I really enjoyed the staff they are always around if you need anything just ask them. Also enjoyed the pizza and wings. Even brought them to my site. Saturday a group had there music to loud whish someone would have told them to turn it down some. We will be back again. Thank you Kelly
Aug 12, 2023
Aug 12, 2023
Great facilities, friendly, helpful staff. Campsite was clean, well maintained and conveniently situated for Monterey, Santa Cruz, Watsonville and Capitola.
Aug 12, 2023
Aug 11, 2023
Absolutely amazing place to stay ! So much to do as a family and all the kids in the campground played so well together �ϋ�
Aug 11, 2023
Reserved a spot on the nature reserve side to get some peace and tranquility. Instead, we were right by the train stop and surrounded by screaming kids. Probably a great spot for a family with kids, but not for us. Reasonably clean and well maintained property though.
Aug 10, 2023
Aug 10, 2023
My camp site was narrow and all dirt. Too crowded for my liking especially for the price
Aug 09, 2023
We had a great RV space on this stay. It was easy to get into and out of! There were lots of activities going on for families - we especiallyloved watching all the kids (young and not so young!) bouncing on the large bouncy outside the Sand Shack. Very cool activity! Since there were so many children playing, biking, riding scooters, etc., it was a little treacherous walking & driving thru the KOA
Aug 09, 2023
Very expensive. Costs money for extras like weekend breakfast, candy BINGO, etc. i can understand Bike rentals but that’s super SPENDY. STAYED 8-nights there and about $1,000 and weekend Premium-pricing so I’d expect some “free” stuff. Very much felt taken advantage of.
Aug 09, 2023
Aug 09, 2023
Location was great. A lot of candy in the shop was expired. Made a few billing request at the check in and they said it was taken care of and it was not, besides that the property is nice and the kids love.
Aug 08, 2023
Aug 08, 2023
Price gouging us. Highest I have ever paid to camp. Staff is not very knowledgeable. Weed smoking smell at the pool!! Housekeeping is very rude and argumentative. Water shutoff without any prior knowledge. Such a shame because my family of 14 love it but not sure for those reasons we would go back.
Aug 08, 2023
Our neighbor was allowed to leave their kids to stay at the site alone, both nights these kids were extremely loud, and security had to be called but it didn’t stop. This was super inconvenient as we were there for a tournament and had early mornings. Also, the water was shut off right before check out and no text was sent out to let us know. We paid over $600 to stay here, really disappointed!!
Aug 08, 2023
Very clean and friendly.
Aug 08, 2023
Our grand kids had the best time!
Aug 07, 2023
We loved visiting this camp ground. There was something for everyone. Our kids thought it was the best ever.
Aug 07, 2023
We enjoyed our stay although the cost is very high, especially if you don’t have kids using the activity options as we didn’t. Clean facilities were appreciated.
Aug 07, 2023
Apr 23, 2024
Could not rate rooms as we have a RV. Most excellent service and well maintained grounds in a beautiful setting.
- Paul Smith on Google
Apr 23, 2024
Clean, more spacious campsite options. Great amenities for kids! Excellent staff; especially Jeff, who found a hex tool to raise the seat on my granddaughter's bike!!
- Mike McGinness on Google
Apr 20, 2024
A great place for families
- Kara Pardini on Google