General Campground Information

CHECK IN/OUT

Check In:
2pm for RV & Tent sites
4pm for all Camping Cabins, Deluxe Cabins or Airstream Trailers
Early check in is based on availability; Early check in fee may apply.

Occupancy rate for all sites is based on 2 people, additional fees will apply for each guest over 4 years of age.
Maximum occupancy is either 4 or 6 people depending on the type of accommodation.

There must be a responsible person 21 years of age or older to register your site and be on site for the entire stay. 

There is a daily resort fee of $5.75 payable per site/per night for all accommodations, tent and RV sites that will be charged at check in. The daily resort fee will be posted to your account in addition to daily site charges, local and state taxes. This value added resort fee includes the following amenities:  Wifi, swimming pool, recreational amenities & wood delivery.

If you arrive after our regular office hours, you will have an envelope with your reservation information at the greeting station.
Just go to your site and come to the Registration Office before 11am to complete registration.

Check Out:
Check out time for all sites is 11am.

HOURS OF OPERATION

General Store/Registration Office
Sunday - Thursday:  8am to 6pm
Friday & Saturday:   8am to 8pm

Pool
Sun – Thurs:  8-6pm
Fri & Sat:  8am-8pm

Laundry
Laundry facilities are available 24/7

Quiet Hours
10pm to 8am
During non-quiet times, please be respectful of your neighboring campers. Excessive drinking, noise and foul language will not be allowed.

FIRE RULES

For a complete list of fire safety rules, please click on the link

RECREATION RENTALS

Bike Rentals:
Sun-Thurs: 9am-5pm
Fri-Sat: 9am-7pm
Fees vary based on bike type & range from $15-$40 per hour.

PROPANE FILL

Propane fills are available during General Store hours.

CANCELLATION POLICIES

RV & Tent:
Cancel 48 hours or more ahead of your check in date during non holidays or special events and you will be charged a $10 cancellation fee with the balance of your deposit refunded. 

Cabins & Air Stream Trailers:
Cancel 7 days or more ahead of your check in date during non holidays or special events and you will be charged a $10 cancellation fee with the balance of your deposit refunded. 

All Sites:
If you cancel outside the designated cancellation time for your site you will forfeit the one night deposit amount.
A cancellation for all holidays or special events will forfeit the one night deposit.

GOLF CART POLICY

Golf carts are permitted on KOA property with a valid driver's license and proof of insurance. 
No golf cart rentals are available.

PET POLICY

Deluxe cabins that are pet friendly require a $25 per stay, per pet fee.
Camping cabins that are pet friendly have a $10 per stay, per pet fee.
We do not charge a pet fee on RV and tent sites.

Please remember to clean up after your pet, have them on a leash, and stay with them at all times.

VEHICLE POLICY

1 vehicle is permitted per site. There is limited parking availability on the campground.

TRASH POLICY

Place bagged trash curbside in the morning by 11am and a team member will be by to pick it up.
Please do not leave trash out overnight or burn in fire rings.

VISITOR POLICY

Visitors to your registered site must pay a $10.00 per person fee. Guests 4 years old and under are free, however we have a Max of 4 Visitors per site.
Please have your guests check in at the office prior to going to your site. Visiting hours end at 10:00 PM.

SPEED LIMIT

5 MPH. Please drive cautiously at all times.

AFTER HOURS/EMERGENCY NUMBER

If you arrive after our regular office hours, you will have an envelope with your reservation information at the greeting station.
Once you have your envelope, head to your site and come to the Registration Office before 11am the next day to complete registration.

KOA after hours phone number:  831.588.6299
In an emergency, please call the Santa Cruz Sheriff at 831-471-1121.

Meet Your Hosts

Glen Soffner

Welcome to the Santa Cruz/Monterey Bay KOA!

The campers are what make this job enjoyable. We all share a passion to be outdoors, making memories with our families and friends.

We are so excited to welcome Glenn Soffner as the new host of Santa Cruz/Monterey Bay KOA Holiday!

After 25 years of working as an Auto Body Technician in California and Hawaii, Glenn decided he wanted to explore more of the US. Glenn, his wife and their dogs started living full time in their RV and traveling around the country. He started working for KOA in 2013 and has managed campgrounds in California, Kentucky and Florida. He's excited to now welcome campers from near and far to the Santa Cruz/Monterey Bay KOA Holiday!