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Oct 14, 2023
Oct 13, 2023
My family visited in the beginning of October and it was perfect. Weather was great, and the park was basically empty. My family had a blast climbing the palm tree rock climbing.. thanks to Cody he was awesome
Oct 13, 2023
Had an awesome and wonderful time. My family enjoyed all the fun and activities. I especially would like mention that Courtney and Cory were amazing, friendly. They ran the train and the palm tree climbing area.
Oct 13, 2023
We have stayed here numerous times in every cabin type. All have been great. We love how clean and well maintained the property is and how dog friendly the accommodations are. When our children were younger this was a safe haven, that has provided endless memories. We always leave -looking forward to our next return.
Oct 12, 2023
Love the property. The pool was super warm. Playground was fun and so was the jumping pillow. Wish the bike rentals were open. Cabin 111 was a little worse for wear. Lots of broken cabinets. Bathroom door doesn't close or latch. Bbq was dirty was maintenence came quickly to remedy. Sheets on the queen bed look like they have foot prints on them and some hair. Super gross! Regardless we had fun!
Oct 11, 2023
Everyone working this weekend were so nice and helpful! We used to go to KOA multiple times a year, and always at the Halloween events since 2015. Two years ago we stopped due to negative employees and bad experiences. We’re so happy to have positive and kind KOA team members again!
Oct 11, 2023
Our stay was okay until our cooler and towel were stolen from our campsite. It soured the experience and left us feeling like we wouldn't return.
Oct 10, 2023
I love the cabin. I love the amenities offered. All staff were friendly and helpful. Love the location. Perfect spot fir families with kids.
Oct 10, 2023
We love your KOA.. this was the first year with issues. My sons cabin air quit and they brought them a unit but it didn’t work great and my daughters airstream no air no tv and no WiFi!! Other than that we had a good time and love the staff..
Oct 10, 2023
This KOA is nice and well maintained. My issue was the streetlight that is mounted onto cabin and shines onto the entire fire pit area, lighting it up like daytime. Hard to stargaze. Or enjoy sitting by the fire. There were plenty of open cabins, all were nice and dark except mine. Idk why they put me in that one. Definately ruined the experience for me.
Oct 09, 2023
Everything was great only thong was the hot water didn't work.
Oct 08, 2023
Our group of family friends had such a wonderful stay! It sold a few on getting memberships. This was the perfect short vacation from the hustle and bustle of the city.
Oct 08, 2023
It was awesome! Staff is great!
Oct 07, 2023
Oct 07, 2023
Great staff, awesome facility with so many amenities, and beach is super close too
Oct 06, 2023
Very well run. Everyone very friendly and helpful.
Oct 04, 2023
Really nice place. Had a great time.
Oct 04, 2023
Our daughter loved the little loft in our cabin. She made friends at the pool and jumping pillow. It was great to have our gigs with us. Can’t wait to co e back!
Oct 03, 2023
Always a fun time staying during the Halloween season. Lots of activities to do.
Oct 02, 2023
It was great! Way better than what I had thought it would be. Just a note to the cost, $360.00 seems a little high priced for just a Room with two uncomfortable beds and no bathroom, for just two nights. Not something I can budget often for sure.� But thanks for allowing me options to have the opportunity to stay there with my family who have their own trailer.�
Oct 01, 2023
Oct 01, 2023
Wonderful
Sep 29, 2023
It was our first time at a KOA and we will definitely be back again. KOA Holiday had every amenity we could ask for. Our cabin was cozy and comfortable. The staff was friendly and attentive. Great location near the coast. We wished we could stay another night or two - next time!
Sep 28, 2023
Sep 26, 2023
Sep 25, 2023
Overall we had an amazing weekend and the kids loved the campgrounds. Only issues we had was the main bathroom nearest the tent sites didn’t have hot water so it was a longer trek to get hot water. The pool was also not heated like advertised. They were trying to fix it but a big part of our trip was planned around swimming and the pool was arctic cold that the kids couldn't swim.
Sep 25, 2023
We had a great time celebrating our Family Reunion! It was our first time with KOA and we were very pleased with the friendly staff, activities and amenities. The area where our cabins 13-17 were located provided a private space for us to hold our own activities and program! It became a wonderful bonding family time for all of us! Thank you Santa Cruz/Monterey Bay KOA!
Sep 25, 2023
This was a our first time staying in a Deluxe Cabin and we loved it! We recently sold our travel trailer, so this gave us the camping experience without the work. We can't wait to come back again - the only problem is that this site books so quickly and far in advance! Thanks for the great stay.
Sep 24, 2023
Sep 23, 2023
My 3 year old son loved everything the campground had to offer- the jumper, the sand, the playground, the pool. It was so lovely to see groups of small kids riding their bikes and playing together, like we did in the neighborhoods I grew up in. We’ll be back with his cousins! PS- the people who ran the s’mores activity on Th night were incredibly friendly and kind.
Sep 23, 2023
Very well run. We stayed 3 nights in a deluxe cabin, which was very comfortable and whoever does the cleaning did an amazing job! All the cabins we saw had a nice fairly private patio area with a BBQ and table for 4. The beach is just a few minutes away. If you head into Capitola or Santa Cruz there will be traffic in the afternoon.
Sep 22, 2023
Sep 20, 2023
We enjoyed our quick weekend trip. A little chilly for pool use but loved coming down for wine and cheese on Friday upon arrival. The store had a wide variety of items so that worked out well. Location is great. Enjoyed the bike rentals. Only wish there were more food items at the Sand Shack. Restrooms were clean. Playground and jumping pillow were a big hit!
Sep 18, 2023
Everything was great but it was really hard to find our airstream at night. Can there be illuminated signs next to road so easier to see in the dark?
Sep 14, 2023
I would so like to see DJ at the Pool again!
Sep 13, 2023
Pros: Appreciated the staff and extra activities. Cons: no hot water; lack of enforcement on noise and cabin capacity use.
Sep 13, 2023
The room was filthy and gross when I arrived to my cabin. There were dirty linens everywhere - on the bed and floor. The floor looked like it hadn't been swept for days. Upon checking the water faucet near the outside table and fire pit it was determined that it was broken. The faucet knob was loose and no water could come out. The outside table was also dirty with food crumbs.
Sep 13, 2023
Enjoyed my stay all the activities were so fun my kids enjoyed Thank you
Sep 13, 2023
Cabin described as close to pool with queen bed. Was given cabin (213) furthest from pool and had only a full bed. Check in is 4, arrived 5:15 and still had staff cleaning the room on arrival, had to wait additional 5 mins. Front door look nearly impossible to engage. Shower handle broken. Bedroom door handle broken. AC unit was off but compressor would turn on loudly every 30 mins all night.
Sep 13, 2023
Everything was awesome!! The only issue was that the movie choice “Raya and her dragon” freaked out my kiddos and we had to leave. Everything else was lovely!! Thanks KOA Santa Cruz! Thanks for all your smiles & excellence!
Sep 12, 2023
We enjoyed a lot, great customer service, very clean facilities and booked again for next yest
Sep 12, 2023
Been coming here for about 7 years and have always had an amazing time. A few hiccups here and there but nothing to complain about. Some weird vibes from some of the staff in the golf carts although Ray was amazing. My friend is handicapped and was trying to walk up the hill and he gave her a ride to the cabin. Out of everyone at the desk Heather was nice. PLEASE DESIGNATE ADULT TIME FOR SPA!!!!!!
Sep 12, 2023
Sep 11, 2023
It was easy checking in after hours and staff was pleasant. Cabin was nice but noise was quiet loud even during quiet hours. Has several fun activities and nice pool and hot tube. I loved that they had breakfast and dinner options. My kids love the bouncy pillow and playground. Only complaint would be the noise and the bathroom ran out of soap and toilet seat covers.Thanks for the wonderful stay.
Sep 11, 2023
We had fun with my friends and their family. How we wished we were able to book a cabin with restroom and kitchen. That will be more convenient.
Sep 11, 2023
We loved it. The kids and parents had a great time. It was our 3rd time booking this KOA.
Sep 07, 2023
Our kid's bike was stolen :( We've been coming for years and have always left our bikes out. This is the first time there has been any theft. I realize I should have locked up the bikes, but it definitely stained our experience, and made me question the safety of the premises. The cabins were over $400 a night. Maybe some extra cameras around the site for added security is warranted.
Sep 07, 2023
Stayed here for the first time last year over Labor Day weekend with a group of friends and it’s our new tradition. Already booked for next year!
Sep 07, 2023
My grandkid wanted to swim for her birthday, so I booked a lodge and our family had the best time making the happiest of memories. We used to hold large family reunions here every two years until the pandemic started. Booking a former family lodge really felt good. Thank you!
Sep 07, 2023
The campground and cabin is beautiful and the staff is friendly. The cleanliness of the bathrooms/showers and pool was awful.On Saturday of our stay the bathrooms by the cabins were so bad, we could not use them, they were absolutely disgusting.The pool area was also poorly cleaned. There was a power outage during the night,which was not communicated, no hot water the next morning.

CAMPGROUND RESPONSE / COMMENTS:

Annette, Thank you for providing feedback regarding your stay with us. We are sorry to learn you did not enjoy your stay. We were just as disappointed that there was a power loss over night that was not planned or anticipated.
Apr 28, 2024
LOVE this KOA! It's our home base for weekender trips in our RV. Friendly staff, nice and clean, great amenities. Love the themed weekends, and holiday celebrations.
- Kaari Jacobs on Google
Apr 27, 2024
This is a very nice KOA and definitely a KOA type experience. We checked in quickly and our spot was adequate for our van. The showers in the morning were good but could have been a bit cleaner. That is why the four star rating...
- Kathleen Dent on Google
Apr 23, 2024
Could not rate rooms as we have a RV. Most excellent service and well maintained grounds in a beautiful setting.
- Paul Smith on Google