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Campground Reviews

Apr 09, 2024
Apr 09, 2024
We were very disappointed with the inability to hook up to internet and get the tv channels, we had someone come to our Rv , he apparently did not know what to do. Each year we come and the same problem exists with your internet. Hope you get the problem fixed soon as we had work to do on. Also the campsite next to us broke the water line and our campsite was flooded #40. No compensated offered.
Apr 09, 2024
It was great! But the couch was beyond disgusting Thank you
Apr 09, 2024
Our grandchildren had a wonderful time. The big balloon trampoline was a huge hit. The sites are nice and staff was very friendly.
Apr 09, 2024
The pool, the bouncy pillow, the pancake breakfast, the sound on the movie: ALL out of service!! Plus both of our neighbors didn’t observe the 10pm quiet hours. Both loud until midnight. Why doesn’t someone go around to check?
Apr 09, 2024
Funfair at Santa Cruz great but area not so great. Monterey area lovely
Apr 08, 2024
Apr 08, 2024
Stayed in a luxury cabin with a rat infestation. Despite promises, no new grill provided after rat sighting in the BBQ. No actions taken to address issue (no bait or traps placed where the rats actually were). 1/2 refund offered but wouldn't recommend staying. If we hadn't driven thousands of miles to be there w/ family over Spring Break (& the limited nearby options sold out) we would have left.
Apr 08, 2024
Bouncing pillow was deflated the entire time. Pool was closed 1/2 of Saturday. We were only there from Friday-Sunday! Not much for the kids this time... Encanto was not set up straight, could hardly hear the movie.
Apr 08, 2024
Apr 08, 2024
Great amenities! Friendly staff! Clean sites! This was a very safe and relaxing place to go camping!
Apr 07, 2024
Generally great but wifi connectivity was out the entire time which was a problem for us. Staff didn’t say anything about this when we checked in but later said it was because of the power outage and didn’t offer any resolution or updates which left us hanging.
Apr 07, 2024
Apr 07, 2024
Overall our stay was great. We had an issue when we arrived that someone was in our site. The front desk wasn't taking phone calls so we had to walk back to the office to get it resolved. The jump pad is a big issue. Too many big kids jumping too hard means the littles have to get off or risk being injured. This was evident in that the jump pad broke while we were there. A second pad is needed.
Apr 07, 2024
Top notch facility. Layout around giant playground makes it perfect for watching the kids while you relax. The jumping pillow and playground sphere are incredibly fun for the kids. They have activities like going to camp. Such as ceramic painting, tie dye tshirts, palm tree climb, and train rides. Our grandchildren were sad to leave. We already booked for next year.
Apr 07, 2024
Stay was great, staff is friendly, campground is well maintained. Liked getting the text blasts. A second jump pad needs installed for little kids. Big kids were taking over the jump pad and causing little kids to fall and a lot of the little kids had to get off. The jump pad ended up deflating so obviously there was an issue. For what we pay to camp, a second pad needs installed again.
Apr 07, 2024
Apr 07, 2024
I had a leaky roof and a heater that didn’t work in cabin 141. It was NOT worth $210 a night, not even close. When I told the front desk, they didn’t offer any compensation. Located 1 mile to the beach, so you have to drive there.
Apr 06, 2024
The staff in the office were very friendly and the site had wonderful communication. I received text messages daily. The grounds were very clean and well kept. We really enjoyed our cabin.
Apr 06, 2024
Overall very good. Site #41 needs the bushes trimmed way back.
Apr 06, 2024
We loved the extra optional activitie/crafts, Kona shaved ice, pool/hot tub. Our only complaint is a salt or at least partial salt pool/hot tub would be preferred. We’d like to see more sand in the volleyball court as well as a new net. We stayed in site 70 and loved having the open grass behind us but if it was cut shorter, that would have been great. Loved our stay and will definitely return!
Apr 06, 2024
Nice that you just set your trash at your site to be taken away
Apr 06, 2024
Well maintained. Excellent stay.
Apr 06, 2024
Staff was awesome. A variety of activities for the kids. My daughter loved doing crafts and loved the banana bikes!! Beach is close (quick drive) So fun!
Apr 06, 2024
Apr 06, 2024
Apr 06, 2024
Apr 06, 2024
Apr 05, 2024
Had a great stay with my husband, 2 daughters (7 and 8 years old) and our 9 month old puppy. My sister goes often to this KOA with her trailer. So we decided to come along and rent a cabin. The cabins were comfortable and did the job. We didn’t spend much time inside the cabin since the kids were busy spending time outside. Love that we were so close to the beach. We will definitely come back so
Apr 05, 2024
We enjoyed our stay. Our back in site was plenty large enough for our 5th wheel. There were lots of activities for the kids as this location is very family friendly. Close to the beach.
Apr 05, 2024
Electrical and wifi issues when we showed up, but it was clear work was being done to correct, and both were fixed
Apr 04, 2024
We have stayed here a few times and have enjoyed our stay each time. This is a Family-Fun campground. The train rides are the best and the conductor made it wonderful for all. The husband and wife team who manage the activities are the best and have out-going personalities. We would definitely recommend for all families. The park is pet friendly. We will be going again soon.
Apr 04, 2024
Awesome customer service!
Apr 04, 2024
My cabin smelled like a sewage. I understand everything is likely on septic tanks but for $250 a night I wasn’t expecting a deluxe cabin to smell the entire time we were there. The couch was also disintegrating. It was a disappointing experience
Apr 04, 2024
Apr 03, 2024
It was great! We had a good week! Thanks everyone. Pool was warm and nice.
Apr 03, 2024
Our stay was very enjoyable as the staff is super friendly and the KOA is very clean. We will see you again in a couple of weeks. Cheers, Steve & Jill - Chase too�‍�ݧ�� �
Apr 02, 2024
Had a great stay! All staff members are friendly, responsive and helpful. The staff working the children’s activities are so engaging and kind. We felt very safe letting our kids explore and play. The site texts throughout the day with reminders for activities, store hours, after hours numbers, etc. Site was clean. We had a camping cabin with tent site. It was all perfect.
Apr 02, 2024
Apr 01, 2024
Awesome activities and amenities
Apr 01, 2024
Worst experience at a KOA. This camp ground was dirty and staff were not very friendly. We experienced many problems at this campground ground. Will not be returning or recommending this campground.
Apr 01, 2024
We had a great time! The staff was so friendly and helpful. The pool was so warm and the hot tub was very relaxing. The playground was great and so was the bounce pad. The activities were fun and the vibe of the entire KOA was great! Wonderful family place to visit
Mar 31, 2024
We had a wonderful time. There are many things for our kids to do. We have already booked a date to come back �
Mar 31, 2024
Very nice camp grounds. Never seen such clean bathrooms at a camp ground. Staff seemed to be picking up trash constantly. Great for families.
Mar 31, 2024
The bathroom door lock didn’t lock very well. The wood bundle sold at the store was wet and didn’t catch on fire very well. There needs to be some form of a small stove or hot plate in the cabins. Also a mirror in the primary bedroom. The light above the bed were too low, causing us to bump our heads several times. They should be moved slightly higher.
Mar 31, 2024
Great environment and clean facilities. Big pool and lots to do for the kids! Will definitely return! Just wish it was closer to home!
Mar 30, 2024
We had a wonderful stay at the Santa Cruze KOA. We were there for just about a week and the amenities and customer service was outstanding! This was a very fun, family friendly campsite.
Mar 30, 2024
Mar 30, 2024
Nice campground but very overpriced. Nice amenities for kids but if you do not have young kids then it is expensive to pay for amenities that you do not use
Mar 30, 2024
Apr 23, 2024
Could not rate rooms as we have a RV. Most excellent service and well maintained grounds in a beautiful setting.
- Paul Smith on Google
Apr 23, 2024
Clean, more spacious campsite options. Great amenities for kids! Excellent staff; especially Jeff, who found a hex tool to raise the seat on my granddaughter's bike!!
- Mike McGinness on Google
Apr 20, 2024
A great place for families
- Kara Pardini on Google