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Campground Reviews

Jun 27, 2026
Jun 27, 2026
Enjoyed the large sites and clean well kept grounds
Jun 26, 2026
Jun 26, 2026
Very busy campground but kept very clean and the staff was friendly and helpful.
Jun 25, 2026
Incredible amenities, especially for the kids. Shady and the train ride was a highlight that my children looked forward to each day. KOA staff friendly and happy. Wish the sand shack had doors open for bathroom access all day, not just when The store was open. There were a couple of near misses with e-bikes going so fast on the paths that I had to have kids stay off of them. Overall enjoyed!
Jun 25, 2026
Staff, beyond friendly and helpful. Park policies on friends or family visiting for evenings rediculous and will prevent us from returning.
Jun 25, 2026
Always clean! Super friendly staff. Love the fact that they support local small businesses like Mariannes Ice Cream. Always a pleasure to stay and relax. Soo fun to watch the kids ride around and play.
Jun 25, 2026
WE waited for 12-15 minutes for the guys driving the golf carts to lead us to our spot. They were sooo busy TALKING to each other that I finally got out of the truck and walked over to them to tell them that we were waiting. They were apologetic, but there seems to be a lack of your employees paying attention. Maybe the registration desk didn't tell them that we had checked in. Not good.

CAMPGROUND RESPONSE / COMMENTS:

This customer assumed we were chatting amongst ourselves as we were correcting an issue with another guest. She berated front desk prior to checking in and Yelled at the GM and AGM. Very aggressive and very upset prior to walk in reservation because of how expensive CA is. Waited 2 min for GG.
Jun 24, 2026
Jun 24, 2026
Glamping cabin has no walking room only decaf was offered plus the TV isn't visible because ab oversized canopy bed bar doesn't make any sense to have a canopy bed in such a small room
Jun 24, 2026
Enjoyed our stay, every associate we ran into was very welcoming and engaged. This is why we come back, great service and accommodations.
Jun 24, 2026
It was very clean and well kept up. Spacious for trailers and easy to set up. Worth the money
Jun 23, 2026
It was a very nice, clean, and well managed campgound. The location was amazing including proximity to the beach, Santa Cruz and Montery. The wristband rules were a little much and not necessary in my opion. They made our 3 year old wear one when we checked in even though he was fighting it. They never checked our wristbands once so we just took them off after our first night.
Jun 23, 2026
Jun 23, 2026
Clean site, friendly staff, lots of activities for kids. Excellent service!!!!
Jun 23, 2026
excellent customer service, very friendly and welcoming staff members. Thank you so much.
Jun 22, 2026
Great facilities and wonderful staff. We always enjoy staying here.
Jun 22, 2026
We had a great time! Lots of fun activities for the kids, clean camp ground that delivered ice and firewood. Can’t wait to come back!
Jun 22, 2026
Well maintained KOA, friendly staff, easy check in process, pretty location.
Jun 22, 2026
It was an ok stay. The first night the men’s restroom ran out of toilet paper by 8:30pm and it wasn’t restocked until the next day around 9am. This is my first time staying at a KOA. I wasn’t really fond of how close all the spots are to each other. Some of the staff wasn’t friendly
Jun 22, 2026
We paid for blankets, and they were not there upon arrival. Sent a text to which “they were so slammed they couldn’t respond sooner.” Then the neighbors decided to party until 5am and there was no security or anything checking on the sites. It was the worst stay that we have ever experienced at a KOA
Jun 22, 2026
Jun 22, 2026
Jun 22, 2026
We come every year, our favorite camp site ever
Jun 22, 2026
Her first camping trip in our new RV and it was absolutely wonderful. The staff was exceptional. The lady who checked us in her first day was amazing. She had a wonderful personality a great asset to your company. We will definitely come back. Thank you for everything.
Jun 22, 2026
We understand the need to maximize your available space, but this particular KOA seems over crowded. When you can’t avoid hearing your neighbors campfire conversations because they are only 15 feet away it’s too close. Also, there were some confusing emails sent to me during our stay, one claiming we had cancelled and rescheduled. I called for clarification, but got voicemail and no return cal
Jun 22, 2026
Jun 21, 2026
Always our favorite place to stay!
Jun 21, 2026
Everyone was super friendly and helpful! We had a great stay!!
Jun 21, 2026
Such a fun campground with lots for kids to do. The text line was so helpful, answering all of my questions and sending maintenance promptly when we had a cabin issue. Will come again! Thanks!
Jun 20, 2026
We were very happy with our stay. The only things that could have been better were the snack bar was closed during the week. Thought during summer it should be open.
Jun 20, 2026
Beautiful park, great staff and a wonderful camping experience.. I have been camping here for 37 years. Camped all over the USA..This KOA is the very best hands down. No other camp has malasadas home made on site..no one. Camp mgr wants everyone to have a great camping experience..this is a rarity in today's RV parks.. Andy is hands on mgr..you see him thru out the camp often..also a rarity..
Jun 20, 2026
Jun 20, 2026
Cannot wait to get back! Clean, Friendly helpful staff. Highly recommend!
Jun 19, 2026
Jun 19, 2026
There was so much to do in the surrounding area that we ran out of time! All the employees were amiable and helpful. They did a fantastic job of keeping the place absolutely spotless. We like to start our day with breakfast out and one can't go wrong with Cowboys Corner Cafe or Beach Street Cafe, both in Watsonville. Children and adults would both enjoy Roaring Camp's Redwood Forest Train!
Jun 19, 2026
Jun 19, 2026
We loved our stay here for 3 nights. The campground is very clean. We took our tent trailer and the site we got was very big. The staff here is so welcoming and helpful. Our kids loved the heated pool and playground area and all the activities going on. We’re already planning our next trip here! Can’t wait to come back! This place is the best!
Jun 18, 2026
We loved it ! The place was fun and the staff was amazing. A great place for kids. Service was great!
Jun 18, 2026
Workers were great!! So helpful and accommodating. The only 2 things I would complain about are that the shower leaked and that the window in the bathroom was broken. The Koa is not cheap and I would think they'd be better taken care of
Jun 18, 2026
Jun 18, 2026
A little rough, spot not level side to side. Activities didn’t start till after checkout time. Wouldn’t recommend for an overnight stop. Pool excellent but no policing of infants in hot tub, kids jumping in from pool to hot tub. Not a relaxing time. Sorry, we won’t be back�
Jun 17, 2026
We have been coming to this KOA every year for about 6 years. I am delighted with the improvements to the park. The staff has always been friendly but this time, when the occasion arose, they engaged in a short conversation. It feels better maintained, the bathrooms seem cleaner, the park has some nice little improvements, the weekend band was pleasant (Last year the band was too loud)
Jun 17, 2026
Always a great time. Campsites are well kept and clean and the activities are fantastic for families.
Jun 17, 2026
Just got back after a 5 night stay. We had a great time! Loved the pool party and music on Friday and Saturday.. We come there every summer, the tye dye shirts were a lot more expensive than last year and the pink color wasn’t working. Loved that the manager was out hanging with fellow campers too!
Jun 17, 2026
Great staff, clean well kept campgrounds. Plenty to do for all. �
Jun 17, 2026
Jun 17, 2026
Everyone was very friendly and helpful, the grounds were very well maintained. The cabin i stayed in was in need of a serious cleaning! Spider webs everywhere and the floor were awful animal fur balls and dust, which tells me it was not swept or mopped recently.
Jun 17, 2026
It was a nice experience from reserving the site to leaving. Everyone was super nice and helpful. I don’t think I’ve ever had that experience before. It was great
Jun 16, 2026
I am writing to respectfully request a full refund for our recent stay. Unfortunately, our family’s experience did not reflect the premium price we paid, and we left feeling very disappointed. The most significant issue was our campsite’s location directly beneath an extremely bright streetlight. One of the reasons families choose to camp is to enjoy the outdoors after dark—
Nov 02, 2026
We absolutely love our local KOA. The staff are all very friendly, especially the manager Andy. There are so many fun activities that our toddler is never bored. We will be back soon!
- Amber Nelsen on Google
Oct 30, 2026
THIS is how you do family camping! Five stars! ⭐⭐⭐⭐⭐ We stayed at the Santa Cruz/Monterey Bay KOA during our family trip down the California coast, and what a wonderful experience! Traveling with kids and a large RV can be an adventure all on its own, so finding a campground that genuinely makes families feel welcome is worth its weight in gold. From the friendly communication to the fun, family-oriented atmosphere, this KOA reminded us exactly why we love traveling this way. The Halloween activities were such a fun addition to our trip, and we appreciated the thoughtful text communication that helped us feel informed and welcome. What really makes a campground special isn't just the location or amenities. It's the people, the atmosphere, and those little details that turn an ordinary overnight stay into a family memory. We travel because we want our kids to experience new places, have adventures, and make memories together. This is exactly the kind of campground that makes those experiences enjoyable for everyone—including the parents! A big thank-you to the team for creating such a welcoming environment. Your efforts do not go unnoticed. We would happily return and recommend this KOA to other families!
- Jesse Mccracken on Google
Oct 04, 2026
Wonderful place,incredible staff,clean,safe,pet and kid friendly.
- Sara Laskey on Google