May 30, 2023
A group of us stayed in the cabin area and couldn’t be happier. we wish there was a bathhouse closer to the cabins, but the bathrooms were ample and clean. It was clear there was a leadership /ownership change, but the staff were kind and professional with every interaction.
May 30, 2023
May 26, 2023
It was a really nice campground and our cabin had everything we needed for a comfortable stay.
May 25, 2023
I'm a high school special education teacher from Philadelphia. I brought my class for our second annual camping trip to the West Chester/Philadelphia KOA in May '23. The KOA team made us feel welcome and were friendly and professional in every interaction. We couldn't have asked for better hosts. The grounds were clean, the cabins were excellent, and the experience was wonderful. Thank you KOA!
May 22, 2023
Very easy to reserve online. Whenever we called we had super great customer service with whatever question we had. Since we live close I made a “scouting run” to the campground to see what exactly it looked like. Maddie offered a tour of the actual cabin I had reserved-WHICH WAS FANTASTIC! We felt so welcomed by everyone from registration, right on through the weekend! Cabin was clean & luxur
May 22, 2023
May 20, 2023
May 16, 2023
May 16, 2023
Had an amazing time. The staff was great. We did pretty much everything they offered. The kids had a great time doing the free fun activities for the weekend that they do. We will be back for sure.
May 15, 2023
Pros: Deluxe Cabin was wonderfully well appointed and clean. The playground and jumping pad was enjoyed by the kids. The lollipop search was so fun!! Cons: There was an LED road light that was too bright outside out cabin, and interfered with stargazing. Most lights were not as bright as this one. I would have loved more water sport/ swimming options. Overall: Well managed, great experience!
May 15, 2023
May 14, 2023
Quiet and peaceful next to the river. Very pretty.
May 12, 2023
May 09, 2023
we enjoy our stay at this campground. The staff is always so nice, we recommend this campground to our friends. it relaxing.
May 03, 2023
Great customer service. Cabin was spotless. One of the best experiences I had with KOA
May 01, 2023
Stayed at a deluxe cabin for one night when I was traveling from Cleveland to New York and I stayed in Philadelphia. Everybody was so nice at the front desk Lois Maddie everybody place was clean. Very nice atmosphere definitely stay in here again when I come through town and I just found out that my grandmother was born in Coatesville in 1908 I did not know that thank you guys
Apr 21, 2023
Apr 17, 2023
Very friendly staff. Clen grounds and cabin. Great place to spend time with the ones you love.
Apr 11, 2023
Apr 11, 2023
This was the most dirty KOA we have stayed at! The bathrooms were not cleaned the whole time we were there! A lot of the amenities that were listed on the website were not able to be accessed (no ice cream, boat rentals, gem mining). The cabin was advertised as heated but it was just 1 mini space heater for a 2 room cabin so no privacy since we had to leave the door open for the heat.
Apr 10, 2023
Nice place
Apr 08, 2023
I stayed in L5 cabin. There were mouse droppings everywhere (floors, inside kitchen cabinets, placemats on table, kitchen sink, bathroom hallway and even one stuck to a mug in the cabinet). It was disgusting. I dropped water on floor and after cleaning it up with a paper towel in the bathroom the towel was filthy as if no one properly cleaned the floors.
Apr 03, 2023
Nice location, beautiful cabin, and the staff is second to none.
Oct 25, 2022
We have stayed for the last 3 to 4 years and we thoroughly enjoyed out time with our family.
Oct 25, 2022
Oct 24, 2022
We have been coming every year for approximately 15 years. While we still enjoy coming, between the COVID years and now new ownership, it certainly has a different, less festive vibe. We’d love to see the hayride and more festivities return next year. The lodge has become really underutilized. Additionally, notifying us of additional charges before arrival would be helpful. Thanks!
Oct 24, 2022
The staff were very friendly and easy check in and check out. Great place if you have young kids. Not much to do if you're older looking for adventure.
Oct 19, 2022
The campground was clean and the activities were great! The staff was friendly. Unfortunately our stay ended abruptly and we left late Saturday night due to an infestation of stink bugs in our glamping tent. While at home the next morning we cleaned stink bugs out of our bags, clothes and gear. I have been unable to reach anyone at the campground. Voice-mail and emails have gone unanswered.
Oct 17, 2022
Hi, stayed for a weekend rented a cabin It was beautiful clean, efficient & the bed was comfortable. Bob helped check us in got us hooked up with our amenities, suggested a great take out place! We couldn’t ask for more. Thanks
Oct 10, 2022
Beautiful campground, beautiful weather made for a great weekend!
Oct 04, 2022
Oct 03, 2022
It was a tiny cabin that nice, but kind of pricey for what it was!
Sep 27, 2022
Customer service was excellent, the cabin was spotless and the campground was beautiful. The only reason I did not give it a 5 star is because the pictures in the photo album need to be updated. We rented the L4 cabin and it had a picture of an oven so we brought items to bake. When we got there, we realized it was just a stove top only.
Sep 26, 2022
Wonderful, clean, friendly staff
Sep 23, 2022
Sep 16, 2022
Nice campground. Nice Kabin.
Sep 13, 2022
The outlet just inside the door in cabin K8 was not working. I notified a worker inside the store, so I'm saying it here again in hopes that it will get addressed for the next renter. Other than that, I enjoyed my stay, as I always do.
Sep 13, 2022
We had a wonderful time, the staff is very friendly and the campground is very clean and well run. There are lots of things to do in the local area.
Sep 12, 2022
My kids love camping at the KOA cabin :)
Sep 12, 2022
I think the bathrooms and showers could be cleaned a little more often.
Sep 12, 2022
We had a nice stay. Check-in was fast and friendly. The cabin was clean. They had some short activities for the kids. My only complaint was the bathrooms were not cleaned and stocked. They were clean in the morning, but should have been done again later in the day. Mud was all over the floor and the paper towel dispenser was empty. Minor issues, but that would have made the stay 5 stars.
Sep 09, 2022
Stayed in one of the Deluxe cabins (handicapped) with my mother. Everything was wonderful. My only glitch was the parking area in front of the cabin was large gravel, and was very hard for my mother to navigate with her walker. Thank you for a wonderful stay.
Sep 07, 2022
Very nice and quiet. Just need to be a little bit better clean the cabins. Garbage bags could be provided more often.
Sep 06, 2022
I would like to say that we always enjoy staying at the West Chester KOA. I did notice that the bathrooms were not as clean as they normally are. I had to use the bathroom at 9/10pm and the floors were soaked, covered in hair and toilet paper. I know the scheduled cleaning time is during the day but I think someone checking through the day would be helpful
Sep 06, 2022
I loved loved loved our glamping campsite. I cannot wait to glamp again in a different season.
Sep 05, 2022
We had a good time, however are troop is very disappointed with the management . There was a mix up with the number of sites they told us we would need, and we had to pay for sites we didn't need. We tried to talk to them a few times about refunding the money but they would not. We are very disappointed with having to use troop money for something we didn't need .Due to there office mistake.
Sep 05, 2022
We had a great time. The sites by the river are beautiful. Only issue were the bathrooms were not well stocked or as clean as they typically are during past stays. It was a busy holiday weekend and I heard new ownership had just taken over, so I’m hoping it was just a snafu!
Sep 05, 2022
Sep 05, 2022
The camp ground was so CLEAN that was a Winner for me and my family. A must stay and we are coming back. The Pool was nice also.
Sep 01, 2022
We had a great time. We enjoyed canoeing, the games, and staying in a deluxe cabin. We are already looking at coming back before the season ends! Rachel was very kind and helpful to us during our stay. She is the best!!!
Apr 29, 2023
Didn't see the cabins. They were very helpful setting up a site for hammock sleeping as opposed to a tent. Very friendly staff there
- Clark Mattison on Google