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Sep 21, 2023
Sep 21, 2023
Always a great time!
Sep 18, 2023
The lady with the short blond hair is the reason we'd come back. She was lovely, helpful, and very clear in all the areas of our stay. The lady with the long blond hair who was connected to the new manager, who I believe is from the Dakotas, on the other hand, seemed to need some customer service training. She never asked what I needed and instead spoke at me nonstop. It was intense and offputting
Sep 16, 2023
Beautiful camp ground. Very well maintained. The cabin was perfect.
Sep 13, 2023
Stayed there in a tent, in a Pop up and now a cabin.Cabin upgrade that other campgrouds have, would be to add a small refrigerator, a table light and an outdoor outlet. The bathrooms are nice, but the sink faucets are set to give you just 3 seconds of water! Have to constantly hit it, the FDA says we should wash our hands for at least 60 seconds. Add HOT water to sinks! Need to shave.
Sep 11, 2023
We've been staying at this campground since the '90s and have always had a great experience. Weather didn't fully cooperate but in spite of that we had a tremendous time. Lodge has obviously had a makeover which was great! Everything was well cared for and immaculate! we didn't make the Mushroom Festival and Longwood Gardens was shut down, but we'll try again next year and stay here.
Sep 11, 2023
Staff is always so friendly and helpful. The grounds are taken care of and the store has what you need. We always hate leaving but are relaxed when we do.
Sep 03, 2023
We stayed in a luxury cabin at Philadelphia/ West Chester KOA. It was the nicest and most will equipped cabin we have ever stayed-in at any campground. The campground had a beautiful pool area with plenty of seating. We also enjoyed fishing on the Brandywine River. The staff was friendly and htave great local recommendations.
Aug 30, 2023
Aug 29, 2023
Aug 29, 2023
I have the most incredible time. Customer service is obviously very important here at this facility. Everyone was so friendly and accommodating. I can't wait until my next visit
Aug 28, 2023
Aug 28, 2023
Aug 28, 2023
Employee Louise raised her voice at my child and I on 2 of our 3 days stay. She screamed at us for using the bathroom before taking the canoe we had rented out (wasting time she alleged), then screamed at us for trying to buy a piece of candy on our way out because it was a few minutes after checkout time (we checked out well before). People stared in disbelief and we were in tears from her abuse!
Aug 27, 2023
Aug 26, 2023
the safari tent was nice and clean. biggest issue was that the tent is close to road and you hear every car/truck, motorcycle pass at all hours. also there was construction across the street which was also close proximity to the tents and they were hammering and making plenty of noise before 7am. The KOA was very nice, I just won't be going back.
Aug 21, 2023
The grounds was very clean and the bathroom also. Everyone was very nice and helpful at all time. The gem mining table water stop running. They came right over and fixed it. Will be back again soon.
Aug 21, 2023
come every year with large group and always have a great time
Aug 15, 2023
The staff was outstanding. Very friendly and welcoming. Great bunch of people working at the campground.
Aug 15, 2023
A few things on list at cabin that were not there (bath mat, throw rugs) not needed just noted Loft should be described as a “juvenile” loft with floor mattresses not as a “lift with bunks” which implies adults could sleep their. - due to circumstances beyond our control we ended up with no visitors but would have been difficult to j house 2 adults up there.
Aug 14, 2023
Very friendly staff, clean and tons of fun!
Aug 12, 2023
Me and my granddaughter had a great time together. We both loved everything so we will be back! Thank you!
Aug 11, 2023
Cabin floors were dirty. Pool was dirty. My site during the rain storm became a river and the security guard was rude.
Aug 07, 2023
This was our family’s first camping experience and we really enjoyed it. We stayed in one of the Safari tents which was so neat. We especially loved the privacy the safari tent offered. Our kids (ages 6, 4, 1) really enjoyed the playground and various activities on site.
Aug 04, 2023
We had a few issue with our cabin. It was bought to the attention of the staff. Staff member came to our cabin ssues were not resolved. The folllowing day, it again spoke to the staff. While I was at the camp store, the manager walked in. She was very unprofessional. Her solution to the issues was either to leave or put up with it. A shout out goes to Jonathan that resolved one of our issue.
Aug 01, 2023
Jul 28, 2023
We enjoyed every part of our stay except for the fact that our cottage had numerous burrows from wasps and bees, which made it slight unpleasant to sit on the porch - lots of stinging insects flying around
Jul 23, 2023
The staff and students had a wonderful stay in the cabins and partaking in all the activities.
Jul 18, 2023
We had a great stay. Our family had 3 loft/lodge cabins which were very clean upon our arrival. We did have an issue with AC not working in 1 cabin & was compensated for 1 night stay. The staff was always friendly & helpful. One suggestion, it would be useful if the items list in each cabin was posted on the website as we brought many things we didn't need to. Look forward to returning next year!
Jul 17, 2023
We had a really great time and plan to come back again!
Jul 17, 2023
We had a great experience staying in one of the deluxe cabin with loft. The only complaint is that we pay for this cabin and loft and STILL have to pay extra to have our children with us. There were 2 adults and 2 children and we had to pay an $32 for two nights. That didn’t even go towards the activities they had for the kids. Very expensive for families.
Jul 15, 2023
I think the KOA itself looked very nice and well kept. Unfortunately, we arrived hot and exhausted, looking forward to a cool, AC cabin but it was like 85 degrees in the cabin when we walked in and did not get below 80 until around 5am. AC obviously not working. Miserable. So not worth the price we paid. But staff was nice so I do not want to rate too low, just wish we could get some money back.
Jul 15, 2023
Everything was beautiful and clean, the staff was friendly and helpful and the kids had a blast. The only disappointment was that the jump pad wasn't up. Besides that, everything was perfect and we'll def be coming back. Thank you!
Jul 14, 2023
Jul 11, 2023
Comfortable mattress and very clean cabin and bathrooms. Helpful staff
Jun 30, 2023
My two daughters and I had such a pleasant week at the KOA. There were lots of activities to keep us busy and making fun memories!
Jun 26, 2023
Jun 24, 2023
Jun 22, 2023
Very nice stay .Plenty to do in the area around campground.Well maintained and clean
Jun 21, 2023
Jun 20, 2023
The West Chester KOA grounds are well maintained & many activities for Kids. However, our deluxe cabin had no air. We were given a fan that was not safe for a two year old. Had to sleep with the front door open with the fan on. The futon was broken. The bedroom was missing a a screen in the one window to find out they had to put a window unit in there (that was not there for us).
Jun 19, 2023
Lovely campground with nice, clean amenities
Jun 19, 2023
A delightful campground in a great location. Shaded sites, clean bathrooms, helpful staff, kids programs and nice amenities. We had both an RV site & a rustic cabin for a family get together. The rustic cabin was clean and the mattresses decent. The cabin had a fire pit, covered porch, and a cute swing. The only downside was the bathrooms were a bit of a hike from the cabin area.
Jun 05, 2023
We arrived on Friday night and there were no activities planned that night for kids. Saturday there were a few activities but some of them were paid activities. Jumping pillow wasn't inflated while we were there until Sunday morning. There were only 2 bathrooms and showers limited- they weren't very clean and well taken care of. Some of the younger staff not friendly. I had better experiences.
May 30, 2023
A group of us stayed in the cabin area and couldn’t be happier. we wish there was a bathhouse closer to the cabins, but the bathrooms were ample and clean. It was clear there was a leadership /ownership change, but the staff were kind and professional with every interaction.
May 30, 2023
May 26, 2023
It was a really nice campground and our cabin had everything we needed for a comfortable stay.
May 25, 2023
I'm a high school special education teacher from Philadelphia. I brought my class for our second annual camping trip to the West Chester/Philadelphia KOA in May '23. The KOA team made us feel welcome and were friendly and professional in every interaction. We couldn't have asked for better hosts. The grounds were clean, the cabins were excellent, and the experience was wonderful. Thank you KOA!
May 22, 2023
Very easy to reserve online. Whenever we called we had super great customer service with whatever question we had. Since we live close I made a “scouting run” to the campground to see what exactly it looked like. Maddie offered a tour of the actual cabin I had reserved-WHICH WAS FANTASTIC! We felt so welcomed by everyone from registration, right on through the weekend! Cabin was clean & luxur
May 22, 2023
Sep 23, 2023
Very nice campground. Sites have a fire pit, grill, and an electrical feed. There is an on site store that is open late for essentials. Very nice sites right on the Brandywine creek that are shaded, but with plenty of open space. Many sites appear to have picnic tables and/or benches as well. Cabins are available.
- Stanley Zoltek on Google
Sep 22, 2023
Wow, what can I say? It's the perfect weekend to come camping at this location check out the views
- No One Special on Google
Sep 17, 2023
We camped here for 4 days. There was a vintage car & motorcycle event in Coatsville and was the closest campground to the event. We stayed in site 47. Big lot for both the RV and our truck pulling the motorcycle trailer. Campground is on a hill so it was hard to get the RV leveled. Picnic table slanted as well. Nice Walking path, once you got down the initial hill to the surrounding river. Pet friendly! Dog park as well which we used--thank you for that!! ❤️
- Jackie Robinson on Google