Philadelphia / West Chester KOA Holiday General Information

• RV & tent sites are limited to 6 people 
  
• Each RV site is designed for a maximum of 1 Recreational vehicle, no tents.
  
• Cabins are limited to 4 people with the exception of the deluxe cabins which sleep 6
  
• Tents are not allowed on cabin sites
  
• Tent sites may have a maximum 1 tent per site, and must stay within site boundaries. Additional Tents are $25.00 per Tent.
  

ADD ON ITEMS: If you pre purchase any add on camp store items when booking online, the items must be picked up during the main camp store open hours. If you are a late arrival, the items will need to be picked up the following day during our open hours.

Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:
   • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
   • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

Cancellation Details:
    • Reservations made after these deadlines require nonrefundable deposits.
   • Cancellations made after the deadlines will result in forfeiture of the full deposit.
   • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
   • No refunds are given on or after the arrival date.
   • Refunds will be processed using the original credit/debit card, with no exceptions.
   • The cancellation policy may be amended during a Regional/National travel disruption.
   • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.

Our camping season is from March 15st until Nov 30th.  We are closed for camping from November 30th until March 15th.  We may be open earlier and closed later depending on how the weekend falls in those months.  Please call us at (610) 486-0447 if you have specific questions.

• Please respect your neighbors by keeping conversation, radio, television, and musical instrument volume to a minimum.
  
• Respect other campers' space. Please do not walk through campsites, and teach your children the same. 
  

The campground facilities are for registered guests only. All visitors must register at the office and pay a visitor fee. The registered camper is responsible for visitor fees, and management reserves the right to limit the number of visitors per site. All visitors must leave the campground by 10 PM. If a visitor stays less than one hour, we will refund the fee.

Check-in for RV and tent sites is 2:00 PM. Check-in for cabins is 3:00 PM. We cannot guarantee a site will be available until these check-in times. Check-out for RV and tent sites is 12:00 PM. Check-out for cabins is 11:00 AM. We CANNOT guarantee an early arrival or late check out. Please call the office at (610) 486-0447 to make arrangements for these options. Thank you.

Only one vehicle per site is included in the site fee.Please park vehicles only on the gravel on your assigned site, do not park on the grass. If additional parking is needed, check with our office regarding parking areas.Please notify us in advance if you are traveling with a box trailer or car dolly ($). ALL vehicles must have a valid state license plate and parking pass from the front desk upon check-in. We do not allow motorbikes, ATVs or UTVs to be used on our property.

Summer Hours: 9:00 AM - 9:00 PM
Spring & Fall Hours: 9:00 AM - 5:00 PM (Sunday-Thursday) and 9:00 AM - 5:00 PM (Friday & Saturday)

The pool is closed from Labor Day to Memorial Day Saturday and Labor Day Monday to close of campground.  When the pool is open, the operating hours are from 10AM until 8:00 PM. the pool is open as "Swim at Your Own Risk."

Our quiet hours are 11:00 PM to 7:00 AM and are strictly enforced.

Pets are welcome at all RV and tent sites if leashed. We have a Pet policy for all of our cabin sites - that applies to cabin campers and cabin visitors. Pets are not to be left unattended any time. Please ask about our near by kennel facilities as options for your pets while you are touring.  Pets are not permitted in the pool area, buildings, or at the mini golf and playground areas.  A pet park is located near the outdoor stage where pets can be taken off leash to play. Thank you for cleaning up after your pets!

Internet is available throughout the campground.  No password is required. Select your browser and click on the free KOA access.  Please note that service may vary throughout the park depending on occupancy.

Firewood is available for purchase in the KOA camp store. Due to issues with the Emerald Ash Borer Beetle, no firewood is allowed to cross state lines.  The use of chainsaws is strictly forbidden.  Delivery may be available, please inquire at the KOA Store.  We also have a wide variety of campfire starters, color flame products, and campfire cooking equipment for sale in the store.

Trash is picked up daily around noon. Just leave your trash at the edge of your site before noon, and it will be picked up for you. Please do not leave your trash out over night because critters may get into it.  All other times, trash can be taken directly to the dumpsters identified on our site map.

When people come to our West Chester campground, we want them to engage in camping, visit our local attractions, participate in fun activities together, and relax.

Recreational Adventures Co. (RAC), the largest franchisee of KOA Campgrounds, is committed to providing our guests a fun and quality outdoor experience through superb professional service and superior amenities.  RAC understands that our guests expect and deserve more than time away from home.  By promoting and protecting our collective history, cultural heritage and rich natural environment, RAC creates recreational adventures.

General Manager, Bob McGinnis, and his staff welcome you to the Philadelphia/West Chester KOA.