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Aug 11, 2023
Cabin floors were dirty. Pool was dirty. My site during the rain storm became a river and the security guard was rude.
Aug 07, 2023
This was our family’s first camping experience and we really enjoyed it. We stayed in one of the Safari tents which was so neat. We especially loved the privacy the safari tent offered. Our kids (ages 6, 4, 1) really enjoyed the playground and various activities on site.
Aug 04, 2023
We had a few issue with our cabin. It was bought to the attention of the staff. Staff member came to our cabin ssues were not resolved. The folllowing day, it again spoke to the staff. While I was at the camp store, the manager walked in. She was very unprofessional. Her solution to the issues was either to leave or put up with it. A shout out goes to Jonathan that resolved one of our issue.
Aug 01, 2023
Jul 28, 2023
We enjoyed every part of our stay except for the fact that our cottage had numerous burrows from wasps and bees, which made it slight unpleasant to sit on the porch - lots of stinging insects flying around
Jul 23, 2023
The staff and students had a wonderful stay in the cabins and partaking in all the activities.
Jul 18, 2023
We had a great stay. Our family had 3 loft/lodge cabins which were very clean upon our arrival. We did have an issue with AC not working in 1 cabin & was compensated for 1 night stay. The staff was always friendly & helpful. One suggestion, it would be useful if the items list in each cabin was posted on the website as we brought many things we didn't need to. Look forward to returning next year!
Jul 17, 2023
We had a really great time and plan to come back again!
Jul 17, 2023
We had a great experience staying in one of the deluxe cabin with loft. The only complaint is that we pay for this cabin and loft and STILL have to pay extra to have our children with us. There were 2 adults and 2 children and we had to pay an $32 for two nights. That didn’t even go towards the activities they had for the kids. Very expensive for families.
Jul 15, 2023
I think the KOA itself looked very nice and well kept. Unfortunately, we arrived hot and exhausted, looking forward to a cool, AC cabin but it was like 85 degrees in the cabin when we walked in and did not get below 80 until around 5am. AC obviously not working. Miserable. So not worth the price we paid. But staff was nice so I do not want to rate too low, just wish we could get some money back.
Jul 15, 2023
Everything was beautiful and clean, the staff was friendly and helpful and the kids had a blast. The only disappointment was that the jump pad wasn't up. Besides that, everything was perfect and we'll def be coming back. Thank you!
Jul 14, 2023
Jul 11, 2023
Comfortable mattress and very clean cabin and bathrooms. Helpful staff
Jun 30, 2023
My two daughters and I had such a pleasant week at the KOA. There were lots of activities to keep us busy and making fun memories!
Jun 26, 2023
Jun 24, 2023
Jun 22, 2023
Very nice stay .Plenty to do in the area around campground.Well maintained and clean
Jun 21, 2023
Jun 20, 2023
The West Chester KOA grounds are well maintained & many activities for Kids. However, our deluxe cabin had no air. We were given a fan that was not safe for a two year old. Had to sleep with the front door open with the fan on. The futon was broken. The bedroom was missing a a screen in the one window to find out they had to put a window unit in there (that was not there for us).
Jun 19, 2023
Lovely campground with nice, clean amenities
Jun 19, 2023
A delightful campground in a great location. Shaded sites, clean bathrooms, helpful staff, kids programs and nice amenities. We had both an RV site & a rustic cabin for a family get together. The rustic cabin was clean and the mattresses decent. The cabin had a fire pit, covered porch, and a cute swing. The only downside was the bathrooms were a bit of a hike from the cabin area.
Jun 05, 2023
We arrived on Friday night and there were no activities planned that night for kids. Saturday there were a few activities but some of them were paid activities. Jumping pillow wasn't inflated while we were there until Sunday morning. There were only 2 bathrooms and showers limited- they weren't very clean and well taken care of. Some of the younger staff not friendly. I had better experiences.
May 30, 2023
A group of us stayed in the cabin area and couldn’t be happier. we wish there was a bathhouse closer to the cabins, but the bathrooms were ample and clean. It was clear there was a leadership /ownership change, but the staff were kind and professional with every interaction.
May 30, 2023
May 26, 2023
It was a really nice campground and our cabin had everything we needed for a comfortable stay.
May 25, 2023
I'm a high school special education teacher from Philadelphia. I brought my class for our second annual camping trip to the West Chester/Philadelphia KOA in May '23. The KOA team made us feel welcome and were friendly and professional in every interaction. We couldn't have asked for better hosts. The grounds were clean, the cabins were excellent, and the experience was wonderful. Thank you KOA!
May 22, 2023
Very easy to reserve online. Whenever we called we had super great customer service with whatever question we had. Since we live close I made a “scouting run” to the campground to see what exactly it looked like. Maddie offered a tour of the actual cabin I had reserved-WHICH WAS FANTASTIC! We felt so welcomed by everyone from registration, right on through the weekend! Cabin was clean & luxur
May 22, 2023
May 20, 2023
May 16, 2023
May 16, 2023
Had an amazing time. The staff was great. We did pretty much everything they offered. The kids had a great time doing the free fun activities for the weekend that they do. We will be back for sure.
May 15, 2023
Pros: Deluxe Cabin was wonderfully well appointed and clean. The playground and jumping pad was enjoyed by the kids. The lollipop search was so fun!! Cons: There was an LED road light that was too bright outside out cabin, and interfered with stargazing. Most lights were not as bright as this one. I would have loved more water sport/ swimming options. Overall: Well managed, great experience!
May 15, 2023
May 14, 2023
Quiet and peaceful next to the river. Very pretty.
May 12, 2023
May 09, 2023
we enjoy our stay at this campground. The staff is always so nice, we recommend this campground to our friends. it relaxing.
May 03, 2023
Great customer service. Cabin was spotless. One of the best experiences I had with KOA
May 01, 2023
Stayed at a deluxe cabin for one night when I was traveling from Cleveland to New York and I stayed in Philadelphia. Everybody was so nice at the front desk Lois Maddie everybody place was clean. Very nice atmosphere definitely stay in here again when I come through town and I just found out that my grandmother was born in Coatesville in 1908 I did not know that thank you guys
Apr 21, 2023
Apr 17, 2023
Very friendly staff. Clen grounds and cabin. Great place to spend time with the ones you love.
Apr 11, 2023
Apr 11, 2023
This was the most dirty KOA we have stayed at! The bathrooms were not cleaned the whole time we were there! A lot of the amenities that were listed on the website were not able to be accessed (no ice cream, boat rentals, gem mining). The cabin was advertised as heated but it was just 1 mini space heater for a 2 room cabin so no privacy since we had to leave the door open for the heat.
Apr 10, 2023
Nice place
Apr 08, 2023
I stayed in L5 cabin. There were mouse droppings everywhere (floors, inside kitchen cabinets, placemats on table, kitchen sink, bathroom hallway and even one stuck to a mug in the cabinet). It was disgusting. I dropped water on floor and after cleaning it up with a paper towel in the bathroom the towel was filthy as if no one properly cleaned the floors.
Apr 03, 2023
Nice location, beautiful cabin, and the staff is second to none.
Oct 25, 2022
We have stayed for the last 3 to 4 years and we thoroughly enjoyed out time with our family.
Oct 25, 2022
Oct 24, 2022
We have been coming every year for approximately 15 years. While we still enjoy coming, between the COVID years and now new ownership, it certainly has a different, less festive vibe. We’d love to see the hayride and more festivities return next year. The lodge has become really underutilized. Additionally, notifying us of additional charges before arrival would be helpful. Thanks!
Oct 24, 2022
The staff were very friendly and easy check in and check out. Great place if you have young kids. Not much to do if you're older looking for adventure.
Oct 19, 2022
The campground was clean and the activities were great! The staff was friendly. Unfortunately our stay ended abruptly and we left late Saturday night due to an infestation of stink bugs in our glamping tent. While at home the next morning we cleaned stink bugs out of our bags, clothes and gear. I have been unable to reach anyone at the campground. Voice-mail and emails have gone unanswered.
May 02, 2024
Bob and Cheryl are fantastic! They took us in at the last minute and made it a great place to rest our heads. This is one heck of a beautiful campground!!! I wish we could have stayed longer. Just a heads up-the motels and hotels in the area are either not pet friendly or shooting rates up to about $200-use your pet friendliness and good prices for marketing and you will be booked for years! Gorgerous location away from the overdeveloped no tree areas - get outta there and come here for a wonderful and inviting getaway with Canoes, a river, fenced dog area, mini golf, pool, ample store, and so much more!
- James Schmidt on Google
May 01, 2024
Lovely peaceful campground! We had our teardrop down by the creek flowing by. Just beautiful. The staff were all very helpful & friendly!
- Matt Zigner on Google
Apr 22, 2024
Nice clean and beautiful KOA on the Brandywine creek.
- Frank Buono on Google