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Oct 06, 2023
Stayed for two nights end of September in Kamping Kabin, surprised it wasn't heated. Stayed at two KOA's the previous 4 nights and they both had heaters in their lowest rate Kabins. Toilet in mens bathroom was constantly clogged, otherwise they were nice ( very good hot water ).
Oct 04, 2023
So much was already shut down, bathrooms were quite a ways away from our cabin. The mattress were TERRIBLE. The only water source was the bathrooms. Our hook up was off. I understand that we came in at the end of the season, but I don’t appreciate being charged the same amount as a regular season. The store closed so early we couldn’t even grab things for our evening meals.
Oct 04, 2023
Booked with koa because of pool and amenities for the kiddos Found out 2 days before arriving no pool No bathrooms close because everything locked up
Oct 02, 2023
Very well kept KOA. Alot for everyone to do. You never need to leave its like a little town. We will definitely be going back
Oct 02, 2023
Glamping cabin: bed comfortable, but porch light broken and no one came to fix it, no pegs/hooks on walls to hang anything, wasps in cabin. ...and please, enough with not having paper towels in bathrooms at KOA. I can't stick my face in a hand dryer or wipe down a surface with it.
Oct 01, 2023
This is a really nice KOA, and the staff/crew/folks that work there are very friendly, and eager to help in any way. There's so much to see and do in this region of South Dakota, that it's impossible to see all the near by sites in just a few days. I'd say stay at this location for 1 week minimun, and that should give you plenty of time to see quite a few places of interest. But do stay here.
Oct 01, 2023
We’ve camped at several KOAs in their small cabins. It was a terrible campground. There was deferred maintenance in the cabin and in the bathroom building. Ripped screens allowed flies and wasps in the cabin, could see daylight through the walls. The worst part was that they were regrading the campground roads 15 feet from cabin- vibration, loud heavy machinery all day. Not peaceful! Do not stay
Sep 27, 2023
First stay at a KOA. stayed in a primitive cabin 5 nites and used public facilities. Clean and comfy we were. Would do it again.
Sep 26, 2023
Please clean the bathrooms and camping cabins better. Dead flies and bees in the windows and dirty slime on bathroom floors. Noticed 3 cleaning people went into a camping cabin for less than 1 minute ( that’s not long enough to clean out a cabin ) Otherwise - your KOA property is beautiful - very clean camp ground. Thank you
Sep 25, 2023
Sep 25, 2023
Sep 22, 2023
We would have given this a 5 rating if they hadn’t closed the only close bathroom with one day left on our stay. Walking blocks in the middle of the night to use the bathroom is a treat - add to that walking up hill & out of breath. Hard to get back to sleep. Please keep in mind camping cabin people when locating bathrooms! Beautiful campground & cleaner than last time we were there.
Sep 20, 2023
Great stay. Staff very accomodating. Facilities nice and well kept.
Sep 19, 2023
Lovely campground and very responsive service by your staff. I stayed in Cabin 204: quick service when we needed a faucet replaced- thanks! A few things you'll want to check out: I believe the refrigerator compressor is going out - it makes a very loud noise frequently during the day and night. Toilet flush handle needs checked as well. Blinds need repaired! I thought we'd have an oven...
Sep 18, 2023
Sep 17, 2023
Our stay was perfect from start to finish and the amenities offered at Mt Rushmore KOA Resort at Palmer Gulch are wonderful. We will definitely stay at this location again in the near future!
Sep 17, 2023
It was a quiet place to stay. Easy and convenient to most of the local sights.
Sep 17, 2023
Staff was very helpful and pleasant. The open comfort stations were a little far from our campsite. Wish the closest one had not been shut down for the season.
Sep 15, 2023
Have stayed with you folks many times I always am very satisfied with my stay. The employees are friendly and helpful.
Sep 14, 2023
Sep 13, 2023
Sep 11, 2023
Biggest complaint was lack of internet connection.
Sep 11, 2023
Been staying here for most years out of the last 20. Starting to feel like it's not worth what is being charged now. Sign on the pool said open until 8:00. This was not true. Wifi was basically not functional, intermittent and slow. It's 2023 and you're charging a premium. You need to do better.
Sep 06, 2023
Sep 06, 2023
Sep 05, 2023
What a beautiful resort. So close to Mount Rushmore and other attractions. Lots of amenities, loved that they have a little bar and ice cream shop on site. Great place to stay.
Sep 05, 2023
Great place, been going there since I was little. I am 57 yrs old now and still enjoy my time there
Sep 05, 2023
Not happy this time!
Sep 04, 2023
Loved our stay. Vibrant and fun atmosphere.
Sep 03, 2023
Been coming here since the first year they opened, amazing area and excellent resort.
Aug 31, 2023
We had an amazing time!! Loved the cabin and the facilities! Only wish we would’ve booked for a longer trip!
Aug 30, 2023
Stayed in the 2 room cabin. It was quiet. Could use a little more cleaning as it was pretty dusty still. Beds were hard but all in all cute cabin. Activities were nice for kids.
Aug 29, 2023
Amazing place for a family! So many things to do
Aug 29, 2023
Aug 28, 2023
Had a great time. Place has changed a lot in 20 years. I will say that
Aug 28, 2023
So much fun. My grandchildren had a blast. We will do this every year.
Aug 28, 2023
made great memories for the family and more than enough activities for the kiddos
Aug 28, 2023
The newer pool was making our kids skin really itchy (too much chlorine??) But otherwise we loved our stay in this beautiful location. Staff was always around but also always left us alone. Seemed like a very safe, clean place for a family. We will be back!
Aug 27, 2023
The cabin was very comfortable but we could have used a pitcher. Cellphone service was nonexistent. What do people do if there is an emergency? I needed cereal for the morning and all that was in the store was Raisen Bran. But people were friendly and the campground is clean and well kept. It is certainly a very convenient location for a visit to the Black Hills.
Aug 26, 2023
Great
Aug 24, 2023
Bathroom and showers were disgusting; outside of that the cabin was nice, UTV rental place was great, good food and friendly staff. Would recommend.
Aug 24, 2023
Aug 22, 2023
We registered in December and thought that we had registered with the rate to get the site we requested, upon arrival we were placed far away from the rest of our family and were very disappointed. There was a wasp nest in the window of the second room and we let staff know in the morning they stated that it would be taken care of but by 3:30 pm it was still there we took care of it ourselves.
Aug 22, 2023
Campground is well maintained and staff is very friendly!
Aug 22, 2023
It was fun but definitely could have been cleaned more frequently. We went two days without any soap in the women's restroom. Totally unnecessary and unsanitary. My parents cabin had trash left on the picnic table and the pool trash was overflowing .
Aug 21, 2023
Deluxe cabin was perfect! Awesome amenities!
Aug 21, 2023
Our drains were clogged most of the week (could not get someone to fix quickly). The price of wood was atrocious and made every bonfire very expensive, so we had to switch plans from cooking on them. There were no garbage bags and none for sale at the lodge, so we had to drive to Hill City to get some. We had to purchase a coffee pot because K cups were so expensive in town. Beds were terrible.
Aug 21, 2023
stayed 4 days in a camping cabin. Was good. Next time going to stay in something a little less spartan
Aug 21, 2023
When I arrived August registered me. He was so polite, pleasant and professional. He was able to find a cabin for my daughter and her family right near my cabin so it was more convenient for us since she has 3 children under 5. I told August we didn't have a picnic table and he called maintenance and a table was at our site in no time. He was very knowledgeable regarding all of the activities too.
Aug 21, 2023
Apr 13, 2024
My experiences at KOA's have not been great...up until this point. We planned a Mt Rushmore trip, and I am 100% happy we chose the KOA to stay. 3 days and 4 nights. We went over Memorial Day weekend. You will get rain and some inclement weather. We packed most of our food, but we did partake in the pancake breakfast. Kid loved it. We rented a UTV for an afternoon for 2hrs. Worth it. You go on the back trails, and if you are adventurous enough, go on the gnarly trails too. You can drive UTV's on the open road here as long as yours is street legal with plates, I believe. This was the perfect base camp for the following activities in the area: Mt Rushmore, Bear Country, Keystone, Hill City, Rapid City, The 1880 Train (the train was ok, good for kids who haven't been on an old steamer.) The camp grounds themselves are great! Pool, shopping, horseback riding, little shops to visit. We made some really great memories here. Thanks, KOA! PS: Keep in mind, this area is 'Merica friendly...In other words, treat people right and you'll be treated right. Do not play games with the locals, the black hills are vast. Just sayin.
- Mike Menchaca on Google
Apr 09, 2024
This campground is awesome for everyone. We have been coming here for 5 years now at least one time year usually in August. We have 4 kids from age 5 to 15 and they all love it here. It has 2 pools playgrounds volleyball horseback riding utv rentals bike rentals restaurants ice cream shop small store for groceries and camping stuff wine shop and the kids love to play with all the other kids there. We don't have a camper so we stay in the cabins and they work great for the 6 of us. They have multiple bathrooms and shower house throughout the grounds to use and a laundry mat there. We never had any problems staying here and will keep coming back every year. There is a lot of things to do within an hour drive also. I would definitely recommend this place for people with kids of all ages.
- Adam J on Google
Mar 13, 2024
So cozy
- Aniruddha Khatod on Google