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Campground Reviews

Sep 15, 2023
We had a delightful stay. Many things had ended after Labor Day, but they still provided the "Polkapalooza" which was a lot of fun! The location of the park was very convenient to see Custer, Hill City, Grand Rapids, and the local attractions. Park was nice and clean and provided a lot of amenities.
Sep 15, 2023
Have stayed with you folks many times I always am very satisfied with my stay. The employees are friendly and helpful.
Sep 14, 2023
everyone was so helpful and friendly, everything was clean.
Sep 14, 2023
A lot of amenities advertised were closed
Sep 14, 2023
Very nice campground. Unlike the KOA that we are staying at right now!
Sep 14, 2023
Sep 14, 2023
Amazing campground. Amazing staff. Very clean! Campground had e yew needed for our stay.
Sep 14, 2023
Sep 14, 2023
My site was too small for my trailer, the electrical pedestal was in the wrong location, luckily I had an extension cord to reach. We are packed in like sardines and even though the restrooms are close we have to walk a long ways to get to them because we are told not to cut through a campsite you need to make pathways for easier access. Phones are not answered, and texts are not answered
Sep 14, 2023
we were unfortunately disappointed. First of all, we paid the premium price for a nice pull through patio site, and I must say the amendments were a bit rundown. Secondly, we are three spots in from the entrance gate and there’s some major earth work going on large equipment, breaking up boulders. It was a bit annoying. Lastly, the large door was nice. However, the run of smaller stores were clo
Sep 14, 2023
Wonderful staff, clean level sites, great deal of amenities especially if you are in season. Extremely clean facilities and safety patrols 24/7. Only negative was poor and spotty WiFi and calls kept dropping. Enjoy.
Sep 13, 2023
Very clean and well thought out RV park in one of the most beautiful settings ever!
Sep 13, 2023
You should change trash pick up to 10 AM from 9:00 AM. Travelers are busy tearing down site and trash is the last thing to do.
Sep 13, 2023
Sep 13, 2023
Very nice park, we had an issue initially, which was handled once we were able to pry the front desk guy away from his cell phone.
Sep 13, 2023
We only stayed overnight at The Mount Rushmore KOA Resort as part of a longer road trip, but what a great experience it would be to plan an extended stay! The staff was personable and supportive, the sites were well maintained and comfortable, and the amenities were more than plentiful. We did manage to visit the restaurant, and both the food and service were terrific. Highly recommend this KOA!
Sep 13, 2023
Sep 12, 2023
I was there as part of a group that was supposed to receive group discounts. We did not. I spoke several times to people at registation and nobody could figure out what needed to be done. Seems like nobody is in charge or can make a decision. So I just gave up. Everything else was fine. I would like to say though that it is very hard to get ahold of anybody by phone at the office prior to going t
Sep 12, 2023
It’s a beautiful place, maybe we were too close to the sewer pond. The flies and yellow jackets were nonstop at the RV site getting inside.
Sep 12, 2023
German Club rented a spot to park the bus we were transported in to go to the Polkapalooza. It was an ideal spot close to the polka tent. The bus left at 10 PM so no overnight stay.
Sep 12, 2023
Wonderful park. Was disappointed the pool wasn't open. When I booked, it said the site was close to the pool, it was, but pool was closed! ���� The pool by the lodge was open, but quite a walk from our site. We will be back.
Sep 12, 2023
Loved the October festivities in the big white tent what a blast
Sep 11, 2023
Great place to stay
Sep 11, 2023
DID NOT RECEIVE THE GROUP RATE DISCOUNT FOR THE FAULKTON 50TH HIGH SCHOOL REUNION. THOSE OF US IN RV'S DIDN'T GET THE DISCOUNT. Based on that failure, I won't recommend Palmer Gulch.
Sep 11, 2023
Sep 11, 2023
Biggest complaint was lack of internet connection.
Sep 11, 2023
Shower house closed too early. Not likely for freeze up till at least mid Sept.
Sep 11, 2023
There was human feces in the women’s bathroom of comfort station #4. I reported this to the front building and was told that a supervisor would send someone to address it. It was still there the next morning. This KOA is more consumed with the activities and rentals rather than the basic cleanliness and upkeep of their facilities.
Sep 11, 2023
We traveled with another couple and we’re pleased to have our site next to each other. Pool could have been open. For the price it’s convenient, would have been nice to have cable.
Sep 11, 2023
very enjoyable, lovely campground, friendly staff
Sep 11, 2023
Sep 11, 2023
Been staying here for most years out of the last 20. Starting to feel like it's not worth what is being charged now. Sign on the pool said open until 8:00. This was not true. Wifi was basically not functional, intermittent and slow. It's 2023 and you're charging a premium. You need to do better.
Sep 11, 2023
Facilities are top notch. Only suggestion I have is for a breakfast restaurant that is open at 7am for a simple hot breakfast menu.
Sep 11, 2023
Very busy place! Good because there is a lot going on. But, probably less satisfying for those looking for a peaceful, quiet stay!
Sep 11, 2023
Sep 10, 2023
Sep 10, 2023
This truly is a resort KOA! Great staff and location! Close to all the monuments and Custer State Park. Nice sites
Sep 09, 2023
Close to everything, clean bathrooms showers nice facilities. We will return.
Sep 09, 2023
Beautiful resort! So much to do for everyone. Of the 3 KOA resorts we have been to recently this by far was the best. Front staff was very helpful and professional.
Sep 09, 2023
I wish I could say good things about this campground because it really is a cool campground. Unfortunately, the way it's being ran is terrible. We booked full hook ups and didn't get them when we arrived. Then we extended our stay by one night but we had to move to a different spot. We arrived, we got set up only to find they double booked our spot, so had to move again. Not impressed.
Sep 09, 2023
Sep 09, 2023
Location could not have been any better. Staff was extremely helpful. Only disappointment was my American flag and metal pole were taken from campsite. As a veteran--that smarts!
Sep 09, 2023
Other than all the atvs/sxs with people and underage drivers and annoying people's dogs . The facility and staff was excellent!
Sep 09, 2023
The stay was so very awesome. The grounds were very clean and kept very well. The grill and tap room food a little pricey for the food and service. Never mind paying for GOOD food this how ever did not pass. Everything else was so very nice. People are very friendly at the KOA.
Sep 08, 2023
5 night stay here and would come back. This is a huge KOA and they are geared to family's. The wifi is a little spotty and the cell service is pretty much non existent so plan to unplug when you're here. Store and ice cream shop was awesome and the trail rides are right there so you won't have to drive anywhere.
Sep 08, 2023
It is a great location for visiting the Black Hills. The lack of cell service and internet connection is a problem. Your business office must have some sort of connection with the outside world so it has to be possible. For the price we paid, I would think upgrading that infrastructure should be doable.
Sep 08, 2023
We were at site 334. It was noisy, dirty, aTVs car, golf carts, driving faster than they should stirring up dirt! people walking through our camp any other campsite would have been 100% better. They should not have a campsite on the corner of main entrance to the activity Great resort horrible horrible site Not a pleasant stay at ALL!
Sep 08, 2023
Absolutely fantastic. A lot going on there. Not a bad thing to say. Top notch facilities
Sep 08, 2023
The park is beautiful, employees are very friendly and courteous. The grounds are immaculate.
Sep 08, 2023
This was a really nice KOA. I didn't expect such a fancy place in the middle of the Black Hills. The area is absolutely beautiful and I would recommend it to anybody. The staff was friendly and very helpful. My daughter and I will stay again in a heartbeat.
Apr 13, 2024
My experiences at KOA's have not been great...up until this point. We planned a Mt Rushmore trip, and I am 100% happy we chose the KOA to stay. 3 days and 4 nights. We went over Memorial Day weekend. You will get rain and some inclement weather. We packed most of our food, but we did partake in the pancake breakfast. Kid loved it. We rented a UTV for an afternoon for 2hrs. Worth it. You go on the back trails, and if you are adventurous enough, go on the gnarly trails too. You can drive UTV's on the open road here as long as yours is street legal with plates, I believe. This was the perfect base camp for the following activities in the area: Mt Rushmore, Bear Country, Keystone, Hill City, Rapid City, The 1880 Train (the train was ok, good for kids who haven't been on an old steamer.) The camp grounds themselves are great! Pool, shopping, horseback riding, little shops to visit. We made some really great memories here. Thanks, KOA! PS: Keep in mind, this area is 'Merica friendly...In other words, treat people right and you'll be treated right. Do not play games with the locals, the black hills are vast. Just sayin.
- Mike Menchaca on Google
Apr 09, 2024
This campground is awesome for everyone. We have been coming here for 5 years now at least one time year usually in August. We have 4 kids from age 5 to 15 and they all love it here. It has 2 pools playgrounds volleyball horseback riding utv rentals bike rentals restaurants ice cream shop small store for groceries and camping stuff wine shop and the kids love to play with all the other kids there. We don't have a camper so we stay in the cabins and they work great for the 6 of us. They have multiple bathrooms and shower house throughout the grounds to use and a laundry mat there. We never had any problems staying here and will keep coming back every year. There is a lot of things to do within an hour drive also. I would definitely recommend this place for people with kids of all ages.
- Adam J on Google
Mar 13, 2024
So cozy
- Aniruddha Khatod on Google