Campground Reviews

Jul 06, 2026
Jul 06, 2026
Most everything was wonderful! Staff were friendly, experience was good. The stables fantastic. Tried to get coffee both days I was there Over a 20 min wait. They weren’t busy, more that they don’t know how to run the computer and equipment efficiently! Our spot was NOT tent friendly So rocky that the steaks didn’t go in! Not good in the storm And way too far from the bathroom for a tent spo
Jul 06, 2026
Great KOA, Customer Service is awesome. Lots to do. Very clean restrooms and showers. Thank You!
Jul 06, 2026
Crowded small spaces. Way too much activity for traveling seniors
Jul 06, 2026
The registration people at the office were knowledgeable and and accommodated us as best as possible with a last minute reservation. We spent the first night at a tent site absolutely beautiful view. Second night in a cabin it was perfect the restrooms and showers nearby. All the amenities you could ask for. Close to all the places we wanted to go. Can't wait to go back again.
Jul 05, 2026
I expected better wifi at a KOA this size. Other members of our group who were staying near the back of the campground had better connection. Other than that it was a good experience and the kids enjoyed all the amenities.
Jul 05, 2026
We absolutely coming here year after year. There is so much for the kids to do! It’s clean, feels safe, and plenty for everyone of all ages. The location is amazing as well for everything we want to do and see in the Black Hills. Bonus- all the trails right off the campgrounds!
Jul 05, 2026
The staff were great. Very friendly. Well maintained grounds.
Jul 05, 2026
Thoroughly enjoyed my stay. Had a cabin right by the restroom, which was perfect. Everybody was courteous. Staff was out of this world fantastic. if I could make a recommendation, it would be nice if you had a shelf in the same stall where the shower is to put stuff it could be put up high. Also in your. dry cabin if you replace the lightbulb with a small fan light for air circulation, great place
Jul 05, 2026
This is a very busy, family-oriented campground - one that is not conducive to relaxation. Lots of amenities for kids. Overpriced during peak season.
Jul 05, 2026
Perfect location, kind & helpful staff , exceptionally clean, and soooo much to do! We did the chuck wagon dinner & loved it!
Jul 04, 2026
Awesome property and amenities. But for us too many yelling kids and their bikes almost running into us without a car. And constant OHRV passing even late into the evening. So not our ideal environment.
Jul 04, 2026
This resort was amazing. There were so many amenities and options for kids. The prices were surprisingly reasonable. I would definitely return.
Jul 04, 2026
The whole experience was a 10. Everything that was offered to do was awesome. Chuck wagon , breakfast at the tent, pizza and ice cream shop was a great choice. The pub and tap room was a great place to get a bite to eat and relax. There was nothing that was not great. Julia and miles especially were a great help and keeping my reservations rolling for my stay. Tbe whole staff was great and friendl
Jul 03, 2026
Beautiful campground with lots of amenities close to everything
Jul 03, 2026
We absolutely love this KOA! It is the perfect family friendly camping resort with so much to offer. Our kids love very minute. We love that they can play and swim in such a safe place. The staff are awesome! The location in the black hills is amazing. Definitely, take advantage of chuck wagon breakfast, so good! Thank you Palmer KOA!
Jul 03, 2026
Wonderful time with my family. The grandkids said their favorite part of the trip was panning for the rocks. I loved the trail ride and my husband loved the proximity to lots of places to fish. Best KOA ever!!!!
Jul 03, 2026
The week was full of activities and the staff was so very helpful. We look forward to our return.
Jul 03, 2026
Jul 03, 2026
Jul 02, 2026
Great campground! Has every amenity. Only gave 4 stars because I paid extra for a patio site, which was very nice, but on the busiest road in the park. There was a constant parade of loud KOA vehicles going by, all day and into the evening. Bad placement of the premium patio sites.
Jul 02, 2026
Great campground, friendly and quality employees , great experience.
Jul 02, 2026
Jul 02, 2026
Jul 02, 2026
Staff was so friendly! Lots to do for kids and families. We enjoyed watching all of it. Only suggestion would be the showers. Need some updating with shower curtains and need a bench or chair in the shower area before you step in the shower. Great location to all the attractions.
Jul 02, 2026
Jul 02, 2026
Jul 02, 2026
It was our 2nd time here. Everything was wonderful, with one exception, very disappointed that the hot tub was not working. With the amount of money this KOA brings in, I don't think there is an excuse for this.
Jul 02, 2026
My family experience was wonderful, from check-in and escort to the campsite to overall staff friendliness. I want to recognize Kindra from guest services and Jorita from the coffee shop for going above and beyond their work duties to make sure my family was taken care of. I believe both of their welcoming attitude, smiles, jokes, and personalities set my family up for a great camping experience
Jul 02, 2026
Jul 02, 2026
We were assigned a tent site with some drainage issues, but they had no problem getting us a different one. The walk to the showers was probably 125 yards. I wish there was a bathroom closer for nighttime bathroom needs. The facilities are amazing. We also did the chuck wag dinner and loved it. The pool was a hit for the kids.
Jul 02, 2026
Has many activities for families with children of all ages. However, it is getting very expensive to keep coming here every summer with our family.
Jul 02, 2026
We have been coming to Palmer Gulch since 1996, Love it every time, that’s why we keep on coming back. Terry,Eileen & Benny Rheinde
Jul 02, 2026
Clean, quiet and great amenities. Very good customer service.
Jul 01, 2026
It was amazing!!!! So clean and so much to do! Staff was awesome!!! Will absolutely stay here again!!!! You guys are doing a great job!!!
Jul 01, 2026
grandkids had a blast, never once did they say i am bored, always something to do
Jul 01, 2026
This is an amazing KOA. It is well maintained, the staff is extremely friendly and helpful. There are so many things to do in this area and the campground as well! We loved it and will definitely return for a longer visit!
Jul 01, 2026
I have stayed here before (pre-covid) and have wanted to get back. The resort is fantastic and full of options, HOWEVER, not sure if we will come back. The lack of cell phone service and usable internet is unacceptable. When you have grandkids attending classes, and businesses which require monitoring, and service not capable of streaming videos or tv, it just isn't acceptable.
Jul 01, 2026
The only complaint is getting the sites close to level just to make it a bit easier to park.
Jul 01, 2026
Our stay was outstang in every way. One of your staff, Lenny was exceptional. He helped us throughout our stay. When my vehicle was struck by another camper trying to get into their space, 2 other personnel staff that was directing the camper to their site. Those two other personnel that were there, seemed indifferent, and didn't offer to help. Lenny did offer to help with whatever I needed.
Jul 01, 2026
We had a wonderful stay at the campground. Great site, beautiful scenery, and plenty of activities. Loved our stay!!
Jul 01, 2026
Jun 30, 2026
Jun 30, 2026
We were in a camping cabin. This is the 3rd time we have been here. We a little disappointed. The cabin was a two room. There was no chair in either room. No fan/air conditioning. The mattresses were very flat and hard. We have been to many KOAs in the past and this had the least amount of extras in the room. Especially not even having a chair in the room.
Jun 30, 2026
Stayed 6 days with our side by side.place is huge,tons of activities and sites are pretty big too.very windy so prepare for that.staff is amazing and on top of everything.would come back eventually.they do have tons of food options and keystone is a 15 minute drive too.
Jun 30, 2026
Very clean and well kept. Even for the large resort, it was peaceful and quiet. Very convenient to surrounding attractions.
Jun 30, 2026
Jun 30, 2026
The park is very very well maintained. All the staff were super friendly and helpful! The amenities are amazing. You literally did not have to leave the resort but we did. If you have kids, this is the place for you.
Jun 30, 2026
The grounds were very nice and quiet at night. Everything was clean. For the price point of the campground I expected the WiFi to work but I tried to do some work online and it was useless.
Jun 30, 2026
We love this campground. Although the restaurants can be a bit pricey they are life savers in a pinch. There’s just so much to do. We’ve probably been here 8 times and still haven’t done it all.
Oct 13, 2026
Such a beautiful place. Clean, friendly but since it was near the fall season the store was closed.
- Dwayne Cole on Google
Oct 04, 2026
This jam packed KOA has it all. 2 pools. Waterslide. Playgrounds. Restaurants on the property. Horseback riding. Rodeo. UTV rentals. Lots of activities for the kids. Bounce pillow. It's right down the road from Mount Rushmore. Bathrooms were cleaned regularly. Cell phone reception is pretty poor, but you can't blame KOA. WiFi is pretty good if you are near their hotspots. There was always KOA employees ripping around, which they should slow down a little bit. We did experience the bees as mentioned by other reviewers. Everyone had a great time and we enjoyed our stay.
- B. S. on Google
Oct 01, 2026
Great first experience with KOA! The reservation process was easy, and changing our dates was very convenient. Communication with Dee Dee before arrival was excellent, and check-in was quick and easy. The campground was clean, especially the bathrooms, and all the guests were very respectful. The sites are a little close together, so I would probably avoid the busy summer season. Overall, we were very impressed and would definitely stay here again!
- Rene R. on Google