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Campground Reviews

Aug 12, 2023
This place is really nice.
Aug 12, 2023
Nice campground. Friendly staff.
Aug 11, 2023
The deluxe cabin did not have enough utensils for 8 people, no bowls, and the two white dogs that belong to one of the KOA employees was left outside while they worked and they continuously barked. We told the people where you check in & nothing was done about anything. Very disappointed with KOA.
Aug 11, 2023
We don't care for the new rain shower heads in the front bath house, grounds and bath house - restrooms not as clean as in the past.
Aug 11, 2023
Enjoyed the stay and amenities with our family.
Aug 11, 2023
It was OK for the location. Didn't need all the extras. Also, who would put a huge speed-up halfway back to camping sites. Really. You are already going slow due to curves. It topples everything in rv. That will keep me from coming back and recommending it.
Aug 11, 2023
Fabulous!!!
Aug 11, 2023
Aug 11, 2023
We wont be back! The sites are tight, ours was not mowed and dirty upon arrival (several loose trash items) we had to ask twice for our site to be cleaned. The mens room was disgusting and the ladies always seemed to be out of paper. The shower rooms had mold on the walls, ceiling and the grout.They seem far more concerned w extra amenities than cleanliness and customer service.
Aug 11, 2023
It was so awesome! We will be back. The only bad part was the WiFi. There is no cell reception, so it would be nice to have reliable wifi. It looked like we had a wifi signal but never actually had reliable wifi unless we were at the laundry facility or showers.
Aug 11, 2023
Everything was good camp site was a little tight getting into. And there was few tree stumps sticking up 4-6 inches high to trip over Wright in our walking path. Not sure why they weren’t cut at ground level.
Aug 11, 2023
Aug 11, 2023
We booked 2 nights, wish we booked longer. Beautiful campground, so much fun for the kids. Will definitely be back for a longer stay!
Aug 11, 2023
Its why we stayed here.
Aug 11, 2023
We love the KOA at Palmer Gulch!
Aug 11, 2023
No hot water in the shower also dirty floors with no shower Mat. The camp site was Very small barley enough Room for the picnic table And fire pit
Aug 10, 2023
We loved our stay in the cabin on the campground. Nice activities for kids. Only improvement really is cleaning. The restroom in our area was cleaned infrequently ( the same toilet paper was on the floor for over a day) and the camping kitchen area was very filthy.
Aug 10, 2023
Our site was not very level. This problem could be fixed with about $150 of gravel. Not doing this implies a lack of pride in the sites of the campground.
Aug 10, 2023
We’ve been to the Palmer Gulch KOA several times over the years and love it. The tent site we were assigned (34) was the worst tent site we’ve had. I can’t fathom who thought it would be a good idea to put a family of 6 + 3 dogs on top of other campers on this ridiculously small campground. The site was small and having my 2 year old nap impossible. We upgraded the site but it was a downgrad
Aug 10, 2023
The grounds were wonderful. Our cabin was comfortable. Our family was able to do so much here, it was great
Aug 10, 2023
Aug 10, 2023
Make it more obvious that the camping cabins DO NOT have a microwave or refrigerator.
Aug 10, 2023
Aug 10, 2023
Our site was too close to the one next to us to enjoy it. We will come back but choose a different apace/area to stay next time!
Aug 10, 2023
Your KOA is perfect.
Aug 09, 2023
Aug 09, 2023
We stayed in the RV section for 4 days while at a family reunion in cabins, etc. What a HUGE and WONDERFUL KOA!!! So much to see and do within the campground including rentals of golf carts, Pancake breakfasts - literally outside our door - things for kids to do a great gift shop and chuck wagon dinner. Plus being close to Keystone, Mt. Rushmore and Custer state park. It was awesome!!!
Aug 09, 2023
Aug 09, 2023
Aug 09, 2023
Aug 09, 2023
The spaces were very tight, smoke was very bad from all the campfires
Aug 09, 2023
Amenities were great. Site was not great and felt like this was added because there was just a little bit extra land to cram a spot into. Very hard to get in and out of and had no parking and was barely long enough for my trailer.
Aug 09, 2023
No Wi-Fi. Very tight sites. Charged for pets, without any reason provided previously in paperwork.
Aug 09, 2023
I try to stay at KOA whenever our family is camping. This was the dirtiest KOA I have ever been to. There was literally mold growing in the showers and the drains backed up. Not very hygienic. The location was great. Our neighbors were loud, obnoxious, and partied until 230am. My kids didn't sleep at all. Too bad the staff didn't seem to care about any of it.
Aug 09, 2023
This is a very large KOA. It has a lot of activities, small shops, and breakfast available. I had mechanical problems with my motorhome. They were booked solid and made it possible to stay more nights for parts to come in. I would recommend this KOA if going to Mt Rushmore close to the National Park entrance.
Aug 09, 2023
Aug 09, 2023
Was standing at the check-in counter with no one at the reception… a very polite staff walked passed and said sorry give me a second. She went to the office area behind counter and got this guy who must have been eating his lunch. He came to the counter, unfriendly then proceeded to BURP in our face. Not enough characters to write review! Park is great this guy should be cleaning toilets!
Aug 09, 2023
Love this resort! There is so much to do, everything is clean, a lot of food options and close to attractions. I just wish we had a space heater in the cabin as it was chilly overnight.
Aug 09, 2023
Loved everything about this campground! Friendly staff and so much to do! Highly recommended.
Aug 08, 2023
Staff was helpful and knowledgeable.
Aug 08, 2023
We had such a great time! The rodeo was fantastic, so organized and fun to watch! My kids loved it! Pool was nice, although the water slide is very cold! The playground was great and overall so much to do! Even in the rain my kids had the best time riding bikes and going for ice cream. The little ice cream/pizza shop was great! I loved the coffee/wine shop, definitely my fav! Can't wait to go back
Aug 08, 2023
Loved the place!
Aug 08, 2023
We had a break down and the folks there allowed us to pull.our RV off to a quit section, told us we could stay as long as it would take to get repaired. Thanks to the employees of Palmer Gulch
Aug 08, 2023
The bathrooms were a long walk away from the cabins. Also, the cleaning and refuel station was located right across the road causing propane fumes to waft our way and we had to close our windows while this was happening. Also, the vehicles they rent are very noisy starting early in the morning. We had been up late for the Mt. Rushmore night lighting ceremony so sleeping in wasn't an option.
Aug 08, 2023
Amazing facility with a lot to do for the kids. Would appreciate having better Wi Fi. Based on the size and quality of the campground, I think this should be something to improve on in the future.
Aug 08, 2023
Aug 08, 2023
Poorly kept sites. Charged a fee for pets, but there was no prior information about this fee in any of their literature. We should be refunded for that. Very tight spots, with very little gravel. The onsite restaurant was good.
Aug 08, 2023
Aug 08, 2023
This campground has everything! We moved our stay and can’t wait to comeback for another trip. If you are planning on a 1 night stay so you can see Rushmore and CrazyHorse add an extra night to just hang out. We did the horse back riding and our guide Cas was Amazing!!!! So much to offer
Aug 08, 2023
Jun 05, 2024
Awesome campground! We recently camped in our RV for 7 nights. The grounds, buildings, etc... were all clean, the staff was super friendly, and the amenities were fun. We ate at the restaurant twice. The food was good and the service was great. Lamarr waited on us at the restaurant twice and was awesome. Great family environment!
- Brandon W on Google
Jun 02, 2024
This place had ALL the perks of a great campground! We really enjoyed the days we were there! Bob (808) and Tina were wonderful about giving us help and insider tips about the Black Hills♥️
- Ira S. Vest on Google
Jun 02, 2024
Great campground and friendly staff. Most camper spaces appear to be level. Lots of nice tent spots too. Lots of scenic rides in the area.
- Sandi B on Google