Lookout Mountain / Chattanooga West KOA Reviews

Tent Reviews

Jul 06, 2020
Jul 04, 2020
We had a great time, very friendly and informative staff!

CAMPGROUND RESPONSE / COMMENTS:

So pleased that you enjoyed the wonderful Lookout Mountain area.
Jul 03, 2020
We stayed with our 4-year old granddaughter. We all had a wonderful time, and will likely return the next time we're in the area. Thank you. Rick & Barbara (and Ashlyn)

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing us for your family vacation. We are so pleased you enjoyed yourselves.
Jul 03, 2020
Very pleaseant staff the showers and grounds were well kept and clwan i would definatly go back

CAMPGROUND RESPONSE / COMMENTS:

Thank you.Please stop on back .......we will be here..we have nothing better to do. LOL
Jul 02, 2020
was laid off recently, been working on job search but wanted to get away for a day or two. excellent facility, top notch. weather wasn't very cooperative but that's camping!! tks KOA

CAMPGROUND RESPONSE / COMMENTS:

It sure has been a damp year. I think it has rained every afternoon. But I am pleased the hear that you made the best of it.
Jun 29, 2020
Ours was a very short stay! We arrived at 10pm, set up our tent and sleeping bags, and then had to be on the road by 10am the next morning. But, we had the opportunity to look around, see all the activities and wish we could have stayed longer. Beautiful setting, plenty to do, and quite affordable.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay was limited by your travels. Please stop back and visit us in the future.
Jun 29, 2020
Very nice campground. Only complaint is that tent sites were not entirely level. But everything was clean and well maintained. Would visit again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for you comments. Please stop back and see us. Remember you can choose your favorite site by calling us directly.
Jun 29, 2020
Nice place and people.

CAMPGROUND RESPONSE / COMMENTS:

You are very kind.
Jun 29, 2020
Beautiful camp ground with friendly staff we had a great weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments.
Jun 29, 2020
Very clean. Everything you need. Lots of things for families to do right on the camp ground. Not very much room in between camp sites is the only negative for me

CAMPGROUND RESPONSE / COMMENTS:

Glad we could provide a clean and fun place for your family.
Jun 29, 2020
My son and grandsons enjoyed the time at the campgrounds. It's clean and well organized. We had 2 small tents and since we could only install one Mr. Troy, a kind gentleman gave us a tent that someone had left onsite, and the tent accommodated all 5 of us. �

CAMPGROUND RESPONSE / COMMENTS:

Its great that we made a great memory for your entire family. Hope to make more in the future.
Jun 22, 2020
Great location and amenities but golf cart patrol were extremely rude. They took away from the whole experience. They should take some pointers from the woman and young man who was working in the office/store, if it wasn't for them I would have probably went somewhere else.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your stay wasn't as planned. We will work on this.
Jun 22, 2020
Great for kids and the front office was very helpful

CAMPGROUND RESPONSE / COMMENTS:

The staff is making sure your stay is always safe, peaceful and family friendly.
Jun 22, 2020
Excellent stay. Everyone was very nice and very helpful. Can't wait to return

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can assist you in booking your next stay at our park. Thanks.
Jun 20, 2020
Very clean and accommodating . Staff are friendly and very helpful. Grounds are clean as well as the showers and restrooms. We are glad we found this campsite.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you were able to join us. Thank you.
Jun 19, 2020
The workers were extremely kind! The campground was quiet and peaceful exactly what I needed for the week!

CAMPGROUND RESPONSE / COMMENTS:

I have found that when you enjoy your work and its customers, it is so easy to make people smile.
Jun 18, 2020
Great shower house!! Friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

You are too kind. Thanks
Jun 16, 2020
The staff were incredibly friendly! The bathrooms were super clean, the pool was lovely & the clearing where you could play frisbee golf was wonderful. Only issue was that every day there would be a foul smell possibly from the toilets that would want across the campground at random times.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. So glad you enjoyed the facilities. I will look into the problem area.
Jun 15, 2020
Jun 15, 2020
This was my first KOA, I hope they are all as great as this one. Extremely friendly staff that was helpful. Very clean and well kept park.

CAMPGROUND RESPONSE / COMMENTS:

Please check out our other parks. Many of my friends own KOA's and would love to have you visit them.
Jun 15, 2020
Overall, I would give 5 stars. The staff was great and kind. Clean bathrooms and showers. One thing is, the tent site was slightly tilted and a bit small for us. I was lucky to see the fireflies in this season. Great stays.

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased that we could make a great family memory. Thank You
Jun 14, 2020
Awesome place. The shower house is the best I’ve seen. So nice and clean!

CAMPGROUND RESPONSE / COMMENTS:

I am so pleased that we are getting so many comments on the bathrooms. Everyone on staff has had a hand in making them possible. All work was done in house.
Jun 10, 2020
I don’t plan to ever be back! Military style KOA isn’t my style. I’ve been to many in my travels and this one is by far one of the worst. 35 min parking up front, my pet bird in the cage can’t be in a cabin or pool area, ropes in the pool can be hung on unless you want to get evicted however this rule clearly isn’t enforced as I watched other kids doing it and their parents said nothing

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately we do have rules set in place by the Dade County Health Dept and State of Georgia. These cannot be overlooked for any reason and are in place for the health and well being of all citizens. Sorry these rules had made your stay not as planned.
Jun 09, 2020
It was lovely. I do have one complaint. When I checked in, I paid for four nights but told the person at the desk I may only be able to stay three nights. She said no problem, just come talk to her. I went into the office on day 2 to say I could only stay three nights and a different person said there was no way to refund the fourth night. That was disappointing.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. I will look in to the misinterpretation. Sorry for the inconvenience. Keep in mind your raincheck day exists in the system for a year.
Jun 08, 2020
Overall nice, very clean Camp site was OK if a bit small. Unfortunately, it was directly in the sun for 12+ hours day making it almost uninhabitable as a tent site. We were a bit confused why we ended up in that site when sites all around us were not only well shaded but empty for the duration of our stay. Nice pool but again no shade or umbrellas. No trashcans anywhere near

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We strive to always make things better.
Jun 08, 2020
Awesome family friendly camp with beautiful park & great location

CAMPGROUND RESPONSE / COMMENTS:

You are too kind. Thank you!
Jun 07, 2020
Our stay was amazing. From the fully private bath houses to the dog park, everything exceeded our exceptations. The nature trail blew my mind. I took an afternoon stroll down it and heard the birds sing an amazing melody.

CAMPGROUND RESPONSE / COMMENTS:

We really like the area also. I have to pinch myself everyday....Can't figure out how I lucked out. I will truly spend the rest of my life here. Thank you!
Jun 03, 2020
It was wonderful!!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your business.
Jun 02, 2020
Staff was wonderful and attended to needs quickly! Sites are small and loud music at night past quiet hours. Other than that we had an amazing time!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We apologize for the camper who wasn't playing by the rules. Our staff must of missed them.
Jun 01, 2020
Excellent stay! Wonderful property set up and features. Staff was friendly and helpful. A nice little camping gem worth returning to.

CAMPGROUND RESPONSE / COMMENTS:

You are too kind...Thanks
May 31, 2020
May 26, 2020
BATHROOMS AND showers are Clean and very NICE!! FRIENDLY STAFF

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the wonderful comments. Thanks
May 26, 2020
Best KOA I have stayed at. Very nice people service was awesome. The bathrooms were very cleaned and maintained throughout the stay. I recommend this KOA.

CAMPGROUND RESPONSE / COMMENTS:

We are pleased that you enjoyed your stay and our brand new bathrooms.
May 26, 2020
We had a great time over the Memorial Day weekend. Staff was super nice and attentive to our needs. The park was well kept and organized. Loved it!!

CAMPGROUND RESPONSE / COMMENTS:

Its was our pleasure to serve you and your family.
May 18, 2020
May 18, 2020
May 18, 2020
A nice place to stay and well maintained. Had issues with being moved spots even though we booked a particular one after speaking with the owner. Compensated with firewood. Also, we left our spot for 30 minutes to shower and came back to our cooler being stolen. Uncertain if it was another camper or someone driving through the campground. Lock up all of your belongings.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. I can only apologize for the mistakes that were made concerning your site. It is unusual at this campground to have your personal belongings stolen. But, these are unusual times for all of us. Hope we can serve you better next time.
May 18, 2020
No enough lighting around steps when leaving campsites to go to restrooms. I feel that the group camping sites were to crowed and over charged for.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments, they are duly noted. We are constantly working to improve our campground based on guest comments. Thank you for visiting with us.
May 18, 2020
Staff was great, view was beautiful. My only complaints were that I had to pay for wood that was clearly old because it wouldn't burn for very long and the campsites were a little too close together so theres little privacy if it's a busy time of year. Other than that we had a great time and will be back

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a nice visit. Sorry the wood didn't cooperate with you.
May 16, 2020
Very enjoyable. Staff was awesome!

CAMPGROUND RESPONSE / COMMENTS:

Thanks ....Our staff is pretty awesome....I'm a little partial though. LOL
May 12, 2020
Thanks for a lovely stay!

CAMPGROUND RESPONSE / COMMENTS:

You are very welcome. Thanks
May 11, 2020
The camp site was beautiful and the facilities were neat clean. My family and I camp a lot and we got the cops called on us for playing music before 10pm. Quiet hours started at 10pm. We are an African American family and we felt we were being racially profiled and it's really sad. You made my daughter cry and called the cops and your camp guy tried to intimidate me. We won't be back.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about your experience. Unfortunately we had to respond to several complaints by guests in the immediate area. They had stated that your party was drinking heavily and aggressive to them when the interacted with you. I also had the same response when I asked you to turn down the loud music.
May 09, 2020
Very nice place

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
May 09, 2020
Was good. Would have liked to have been able to get firewood but didn’t arrive until 530 and everything was closed

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay. Sorry about the limited office hours (9am-5pm). We are complying with CDC guidelines, and therefore must limit hours to protect our staff.
May 08, 2020
May 03, 2020
Everything was great. Bath/showers were very nice, I'm 73 so would have liked a bar in the shower and a place to put my soap and shampoo. Cabin was super, very clean, maybe a coat rack for jackets or rain gear. Will definitely be back, loved every minute. Will definitely recommend.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the tips. We are just completing our renovations. I will add those items to our facilities very soon.
Apr 27, 2020
We absolutely loved our stay. Everyone is kind and welcoming. The area is clean and well kept. We will definitely be staying again soon!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. Its our pleasure to provide the best experience as possible.
Apr 27, 2020
Checking in after hours was totally effortless! It was the perfect stop for a quick campsite set-up before setting off on the road in the morning.

CAMPGROUND RESPONSE / COMMENTS:

Glad we were able to keep you moving down the road. Thank you.
Apr 25, 2020
Apr 11, 2020
Jul 07, 2020
The spot we were in was very shady, thankfully, because it was very hot. The workers were very helpful. The park was very well landscaped and maintained. The only thing I would suggest is another bathhouse. There are only 2 and there are quite a few spots and tents
- Donna Burns on Google
Jul 04, 2020
Stayed for a night! Loved the seclusion of it as it is a bit off of the highway, only heard a train a few times, but was not an annoyance. Friendly staff and a KOA cat that welcomes you!
- Pete Steele on Google
Jun 28, 2020
First KOA experience and it was great! Bathrooms/ showers were incredibly clean and the staff was very friendly. Pool was nice but there were a lot of kids playing (which is of course expected). Close to downtown but not much to do or eat in the surrounding area except for a cool outdoor theater.
- Laura Wagner on Google