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Lookout Mountain / Chattanooga West KOA Reviews
Sep 18, 2020
Sep 16, 2020
This is a very nice campground. The staff is quite welcoming. The grounds are kept up nicely. The new bathrooms are wonderful. My only complaint in the bathrooms is that there needed to be more hooks or perhaps a bench to set down your clothing/toiletries. Also, there was no place in the showers to hold your soap or shampoo; that had to be placed on the floor. The overall experience was enjoyable.
Sep 16, 2020
Such a clean , family friendly facility! Staff was super helpful and sweet . Store makes major difference when planning what to bring ! You can buy ice , firewood , snacks , drinks everything right there! Nothing is overpriced! The wilderness outdoor theater is right next to camp so you can take a short drive for more entertainment! Restrooms and showers super clean . Stayed in a cabin with A/C!
Sep 15, 2020
The cabins were quiet and secluded. The pool was very nice and the staff were very friendly! I wish I could have stayed longer!
Sep 13, 2020
Great stay, as usual! Enjoyed the poll and jumping pad as well as the high speed internet!
Sep 12, 2020
It was awesome!!! The bathrooms were excellent loved every minute of it. I would stay there again.
Sep 10, 2020
First time ever staying at a KOA campground. We rented the primitive cabin. They were clean, well maintained as were the shower facilities. Friend staff. A great stay. We will come again.
Sep 08, 2020
Fantastic time. Campgrounds were well kept, staff couldn’t have been friendlier and the available things to do far exceeded expectations. Great experience
Sep 08, 2020
Sep 08, 2020
We Camped at 4 campgrounds this summer.Yours was the cleanest. n most kid friendly of all! The bath house is phenomenal!!! We r in our 60s never have been as impressed like those renovations. So neat to have disk golf for our grand children. After 40 summers of camping it is the first time we have had firewood delivered to our cabin.We �ϋ�ed every minute of it.
Aug 27, 2020
Aug 27, 2020
STAYED IN KABIN G IT WAS AWESOME

CAMPGROUND RESPONSE / COMMENTS:

So happy you enjoyed our cabins. Thanks
Aug 21, 2020
We stayed in Cabin K and for the most part it was great. The porch and swing could use some TLC, they are both old and worn out. The shower house was very nice and clean, however, there are no shelves or hooks to put your stuff in the actual shower so you have to put on the floor. Overall it was a nice place to stay and I would be happy to stay there again.
Aug 13, 2020
Enjoyed the campground! Very nice and clean facilities. Everyone was very friendly! Would definitely stay there again!
Aug 13, 2020
Place was great. Everything was clean. Park was well kept. No complaints at all.
Aug 13, 2020
It’s peaceful and the staff helped promptly with any issues I had. They made this 2020 a little better
Aug 11, 2020
Aug 07, 2020
-great management -great bathrooms - very quaint and clean
Aug 06, 2020
Aug 05, 2020
We enjoyed the stay very much. Stayed in one of the cabins with a view. Great view!! (going to be even better in the autumn and winter). The only downsides were 1. When I sat on the swing to enjoy the view there was a massive tree taking up a good chunk of the view. And 2. We were downwind from everything. The more people the worse the smell got.

CAMPGROUND RESPONSE / COMMENTS:

It is quite beautiful in the fall. We have so many colors of leaves. I will look into trimming the tree of concern. I will also look into the other issue mentioned.
Aug 02, 2020
Aug 02, 2020
Super clean room and deck. Felt comfortable during COVID. Bathroom/showers with mixed genders were unusual and too close with COVID so walked out.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. Sorry that you were uncomfortable with the private unisex bathrooms. These are now promoted by KOA corporate to US and Canada campgrounds. We can provide individual restrooms to each guest & an added benefit we maintain social distancing better than traditional restrooms.
Aug 01, 2020
We had a great time. Friendly staff and good accommodations. Thanks you! Dennis & Joan Goodwin

CAMPGROUND RESPONSE / COMMENTS:

You are so welcome Dennis and Joan. Loved having you visit us.
Jul 31, 2020
We loved the KOA cat! I only have a few suggestions . One of the steps at cabin G had a nail sticking up and the entire step was splitting and not very safe. There was some kind of white powder (dust, I assume) that kept falling from the vent a hood onto the cooktop when it was turned on. The bathroom needed more light and a vent fan. It was dark and damp. Everything else was good.

CAMPGROUND RESPONSE / COMMENTS:

I appreciate your comments and will address the issues you have requested. Thanks for stopping on by.
Jul 31, 2020
Check in was easy very nice woman The cabin was so clean even the fire pit�� and BBQ grill AwSome job ill definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to serve you and your family. So happy that you enjoyed your stay.
Jul 25, 2020
Jul 25, 2020
Stayed in a cabin which was very clean and well located. It was equipped with a sink and toilet. The Internet was generally adequate as advertised but disconnected for me at intervals while streaming Netflix. Overall, very good experience and will recommend it.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for staying with us! We are currently working on additional improvements for our WiFi network.
Jul 22, 2020
Jul 22, 2020
We were very surprised that none of the staff wore face masks. There were campers from many states in the campground and some of them - not even half- wore some face covering. The staff needed to present a good example.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your comments. Behind our plexiglass shields does offer protection, but we will look into our procedures and make adjustments.
Jul 21, 2020
Great place to unwind on vacation!!!!

CAMPGROUND RESPONSE / COMMENTS:

So glad you thoroughly enjoyed your stay.
Jul 20, 2020
We stayed at a single cabin on the way down and it was very clean (i). On the way back through a week later we stayed at a different cabin and there was sand on the beds when we arrived and a few ants in the refrigerator.It was not mentioned that the cabin (n) was one in which we had to park and walk which would’ve been very helpful and the campground knew we were arriving late at night.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping on by again. Sorry your second stay wasn't as good as the first. We will take note of your comments. Please let us know while on the property and we can usually address any issues.
Jul 20, 2020
It has been 20 years since I was last here and it was even better than I remembered. Awesome site. Close to freeway and stores if needed, yet very remote. Lots to do there! Perfect, and hosts were tremendous. Great experience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming back to see us!
Jul 19, 2020
Very helpful staff, both before and during stay. Had a concern that was immediately addressed. Very clean pool and bath house. We rented a cabin with shower and would do so again.

CAMPGROUND RESPONSE / COMMENTS:

Proud to be of service to you and your family.
Jul 17, 2020
The only recommendation we had is placing racks or shelves in the shower to hold soap and shampoo. It was difficult to hold everything while showering.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We will take note.
Jul 12, 2020
Jul 07, 2020
I had a great stay and would highly recommend it

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Jul 04, 2020
Very clean

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Jul 03, 2020
It was my 1st experience staying at a KOA and now I'm hooked.

CAMPGROUND RESPONSE / COMMENTS:

Please come back to see us or visit some of the other KOA's throughout the US and Canada.
Jul 02, 2020
Amazing nature trails through and around rocky small mountainous region and salt water pool. Pet and people friendly, perfect at night with dancing fireflies and many children and pet activities/ play areas

CAMPGROUND RESPONSE / COMMENTS:

That a pretty good description. I can honestly say that it really doesn't feel like work everyday I show up here.
Jul 01, 2020
Jun 28, 2020
Beautiful surroundings in the mountains. Staff was very friendly and helpful! Cabin was clean and the bath/showers are newly remodeled.

CAMPGROUND RESPONSE / COMMENTS:

We truly are thankful that you selected us to create a memorable vacation.
Jun 27, 2020
Awesome campsite and very helpful staff

CAMPGROUND RESPONSE / COMMENTS:

You are very welcome.
Jun 26, 2020
Great cabins and staff

CAMPGROUND RESPONSE / COMMENTS:

Thank YOU!
Jun 24, 2020
Very quiet, which is what I was looking for.

CAMPGROUND RESPONSE / COMMENTS:

So happy that we provided what you were needing.
Jun 21, 2020
Jun 21, 2020
Excellent campground. Clean, well maintained, friendly staff. Definitely coming back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Please let us know how to assist you in the future.
Jun 20, 2020
Our stay was very relaxing and enjoyable. All the staff at the campground was extremely nice and helpful. The grounds were kept clean and maintained. You constantly saw a staff member around the campgrounds cleaning up and keep everything amazing. Everything was so nice we did not want to leave. Definitely will recommend the campgrounds to all my friends and family.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. We always appreciate the referral to your family or friends.
Jun 19, 2020
Nice individual shower/bathrooms. Nice location for cabins.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping on by.
Jun 14, 2020
We only stayed for a couple nights, but it was a good experience. Our cabin was well took care of and they helped with anything we needed.

CAMPGROUND RESPONSE / COMMENTS:

We are always here to assist you or your family. Thank You.
Jun 12, 2020
Great

CAMPGROUND RESPONSE / COMMENTS:

Thanks...
Sep 04, 2020
(Translated by Google) Excellent (Original) Excelente
- Erika Espejel on Google
Aug 31, 2020
Clean and well kept with nice landscaping; the bathhouse was one of the nicest I've seen at a KOA! We got in late, which we've never done at a KOA before, and I was pleased with the late arrival procedure. There's a campground cat who is very friendly (and seems to be up for adoption, but we have enough pets already).
- Heather Fullen on Google
Aug 29, 2020
Very pretty campground. The facilities was clean. Very friendly people. Our site#12 was perfect
- Victoria Cook on Google
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