Jun 15, 2025
Campground was cleaned and well maintained! Staff was excellent and understanding when we needed to upgrade to a cabin due to the storms in the area. Would definitely stay here again, for our FIRST KOA experience it was perfect! Already planning another KOA stay!
Jun 09, 2025
The 3-night stay went well and the whole campground was clean and seems well taken care of of. I rented the small cabin with half bath. It seemed a little higher in expense for little space but it was clean and only a few days. It would be tough if I stayed longer with two of us in the cabin.
Jun 08, 2025
May 24, 2025
It was great! A beautiful location - - and very quiet. The cabin was very clean and so was the bathhouse. I’ll definitely be back the next time I’m in the area.
May 16, 2025
May 06, 2025
Really nice place you can see the owner and crew take good care of things Had a good time and it's close to everything Will be back again! Thanks
Apr 21, 2025
Apr 12, 2025
We only stayed for a night but the campground is beautiful and the bathrooms are clean. We hope to visit again.
Apr 05, 2025
Very nice location! Nice campground! Cabin was great! Very nice staff! We'll be back!
Apr 01, 2025
Mar 30, 2025
Beautiful wooden area with a very clean campground. Very family friendly.
Mar 27, 2025
Excellent playground for the kids. Very close to Ruby falls and rock city. Extremely enjoyable stay with the family.
Mar 25, 2025
The grounds were lovely, I liked that the location was away from the highway and everything else. The only thing I was upset about was that the cabin didn’t have hot water. This was a step down from the full bath where you get hot water, towels, soap, dishes, etc. At a chain, there should be continuity and little difference between locations. No hot water was a huge unexpected difference.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your compliments. KOA is a franchise with every campground being individually owned and operated, resulting in those minor differences you may have experienced. We hope to see you again!
Mar 16, 2025
We had to check in really late but it was very easy to find out information and our cabin. The host lady in the office was wonderful the next morning when we checked out in the morning.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to comment. We are glad to know that you were treated nicely in the office. We will be sure to let that staff member know.
Mar 14, 2025
Great campground - friendly staff & owner! Highly recommend, and will stay again!
Mar 10, 2025
Good clean bathrooms, I'd poop they're again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for that comment. We are glad to hear you felt safe and/or comfortable to perform your necessary bodily function in our bathrooms.
Feb 24, 2025
Everyone was so awesome, nice, kind , helpful you name it
Feb 23, 2025
Short overnight stay then we had to get back on the road. Clean with helpful staff.
Jan 28, 2025
Clean and welcoming campsite, no issue at all with reaching out to staff if I needed anything and the cabin was maintained. Check in and out was a breeze and the drive to the KOA was peaceful. Bathhouse was also well maintained and clean. Staff was very helpful and knowledgeable about the areas attractions. Will come back next year
Jan 21, 2025
Dec 23, 2024
We stayed one night in one of the camping cabins. The woman at the desk was very sweet and helpful. The cabin itself was quaint and cute and just what we wanted for our short trip. I would definitely recommend this camp and will be back for another visit!
Nov 18, 2024
Cabin was clean, space heater left on for us when we arrived after hours. I only have one complaint. I would love to see a hook to hang things on in the cabin. Other than that it was wonderful. Quiet, beautiful, sites were private with trees/fences. Will come back again & stay longer.
Nov 13, 2024
Always a great experience!
Nov 09, 2024
They deluxe cabin was very nice & clean. Staff was very nice. The reason I put a 4 is because I feel the mattress on the queen bed should be thicker. It was a very thin foam mattress & you could feel the slatts through it. Very uncomfortable!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for commenting about our campground and staff. We are hoping to upgrade mattresses in all cabins soon. Sorry your stay wasn't the best it could be.
Nov 05, 2024
Very well run. Clean and friendly
Nov 05, 2024
Our first stay at a KOA and we will definitely be back! We loved it!
Nov 04, 2024
Very very clean bathrooms and cabin! Staff were very friendly. We can’t wait to come back in the summer with our kids to enjoy their park and pool.
Oct 24, 2024
The camp host Susan and her team are amazing and friendly and kind. Cabin is clean as are restrooms and showers. Love the October Halloween tradition!
Oct 23, 2024
We had a wonderful time during our stay! This is the fourth year we’ve visited for Halloween fun and it really starts off the Halloween season for us! Thanks for making our weekend so fun! Will see you again next year!
Oct 17, 2024
We love the Lookout Mountain/Chattanooga West KOA--especially in October. The grandkids love the decorations, games, and trick-or-treating. We've been coming to KOA for many years now.
Oct 14, 2024
we had a great time and the bonus of the halloween festivities was a big surprise
Oct 12, 2024
Friendly staff and clean modern facilities, the location was perfect and my cabin overlooked forest. One of my favorites
Oct 12, 2024
Quiet and very clean campground. Staff was friendly.
Oct 10, 2024
Stay was wonderful
Oct 10, 2024
Friendly, clean, quiet.... Perfect!
Oct 08, 2024
My rating is for the customer service Booked family camping trip months ago. Night prior to arrival one of the kids caught hand foot and mouth. I called first thing in the AM to see what policy was. They wanted us to come. That seems unsafe to me. Only option was to cancel entirely. No refund, no credit, no moving to a later date. I understand the policy, I just disagree with the inflexibil

CAMPGROUND RESPONSE / COMMENTS:

Cancellation policy for all cabins, require a week's notice for a refund minus the cancellation fee. You called the day of your arrival to cancel last minute and our staff explained our policy in full. We never asked you to travel here while contagious. We allowed your other family to use your cabin
Oct 04, 2024
Had a great time. Very friendly staff and beautiful area.
Sep 18, 2024
Cabin was clean and comfortable. Staff very friendly and outgoing! Mats on bathroom floors my only suggestion.
Sep 15, 2024
Aug 27, 2024
They were amazing as always!
Aug 17, 2024
Aug 08, 2024
Thanks for all your thoughtfulness, I came to rest and enjoy the peacefulness of the area.
Aug 03, 2024
Jul 28, 2024
Jul 26, 2024
Very clean, modern facilities!
Jul 17, 2024
Wonderful. All facilities are very clean and well kept. We will be back!
Jul 16, 2024
This location is always welcoming. All the facilities are top notch and the staff goes out of their way to be sure everything is perfect.
Jul 15, 2024
Jul 14, 2024
Service, cabin and facility was great. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate you taking the time to comment. Thank you
Jul 13, 2024
Tons of bugs; ants and spiders in the cabin.

CAMPGROUND RESPONSE / COMMENTS:

We try to control the insects inside the cabins on the day a guest arrives. What happens during your stay is the result of being in the natural environment that we share with the bugs. Please let us know about any issues while you are on the campground. We hope your stay was pleasant overall.
Apr 01, 2025
We loved the rustic, semi-private, walled-in sites. Lots of shade and very quiet. The showers could a shelf on the stalls, though. There was no place to rest soap and shampoo. Otherwise, the water was hot, the staff polite, and the amenities super clean.
- michael d on Trip Advisor
Jan 24, 2025
We've stayed here a couple times. The setting is beautiful. You are on the hills with mountain views. The campsite is off the beaten path in a very natural setting away from the noise of highways and as close to nature as you can get.
- J M on Google
Jan 17, 2025
It's has ups and downs but overall a good place
- kevin lee on Google