Campground Reviews

Jan 04, 2024
Amongst other issues, getting yelled at by your staff was the last straw in any chance you would see me again. Staff didn’t know how to work your cabin lock so I wasted a 1/2 hour dealing with that. Your step at cabinG still hasn’t been repaired after 2 years blah blah blah. Will not be back nor recommend.

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear you interpreted our conversation as yelling. Rules are in place for a reason. We are responsible to enforce them. If there was an issue with your cabin our staff helped you get thru it. Most people enjoy our campground and return often. Most guests follow our rules as well.
Jan 03, 2024
The staff was super friendly and helpful. The campground was easy to find and everything was organized. The campground was clean and nice and the shower house was nice too. We enjoyed our stay and had no problems travelling into town. We definitely would stay here again.
Jan 03, 2024
Wonderful Accommodations
Jan 03, 2024
Employees are too quick to jump on what they consider parking rule violations. There needs to be a very brief courtesy period for unloading cars, drop offs, pick ups, etc. They were literally running after cars and raising voices within seconds of a second car pulling up to a site.

CAMPGROUND RESPONSE / COMMENTS:

We do have rules in place for a reason. Everyone is required to stop by the office, check in and get directions to the site. Our rule is 1 vehicle per site at any time. Following rules may be difficult, we all have too
Dec 26, 2023
We had a fantastic family Christmas camping week! Loved the campsite and the cabins! Beds in the cabin are not the best! But we still had a wonderful stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. We are glad to hear all your family members enjoyed their stay.
Dec 25, 2023
Dec 24, 2023
very nice stay twice now

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We look forward to seeing you again.
Dec 23, 2023
The hot shower in your magnificent wooden rooms was beyond any campers dream….

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay. Thanks for stopping by.
Dec 23, 2023
Very nice sites, wooded and quiet, loved the dog area, friendly office staff..Just off the beaten path so no road traffic noise,just a quaint cargo train going through once during the night.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful comments. We appreciate your description, very nice.
Dec 19, 2023
Lovely setting, clean, quiet and hospitable. Best campsite we've encountered over 7,000 miles and 7 weeks of travel. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. We look forward to seeing you when you continue following your Mother's footsteps. We hope to see you again.
Dec 19, 2023
Dec 19, 2023
Very well kept. All the amenities one would expect. The staff went above and beyond when our TV went on the blink and they lent us one to use to troubleshoot our problem. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Technology is great when it works! Thank you for stopping by. We know you had choices for campgrounds, we appreciate you choosing ours. We hope you enjoyed the area, it seemed you were taking advantage of the many things to see and do here. We hope to see you again.
Dec 19, 2023
Dec 17, 2023
Dec 17, 2023
Our stay was great, the laundry room and bathrooms were extremely clean, the employees were very nice! The only thing we didn't like was having to call to ask to inflate the jumping pillow when the weather was nice enough.

CAMPGROUND RESPONSE / COMMENTS:

As you may have noticed, we tend to get busy with projects. We appreciate you asking for us to inflate the pillow. Most people enjoy the area and are not always in the campground. We hope your children enjoyed their stay despite cooler temperatures and rain.
Dec 16, 2023
As always a great place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Not a better complement than a wonderful guest returning. Thank you
Dec 15, 2023
Very clean. The staff was very pleasant. Easy to get to local attractions. Quiet

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you enjoyed the area as well as the campground. Thanks for stopping by.
Dec 13, 2023
Very pleasant

CAMPGROUND RESPONSE / COMMENTS:

Thank you
Dec 11, 2023
Stay was great! Bathroom were spotless. Campground was very well up kept. Friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for noticing. Always a work in progress around here. Come back and see.
Dec 11, 2023
Wonderful grounds, very clean. The most immaculate bathrooms I've ever seen in a campground. My husband even said they were better than the bathhouses at Disney, and that's saying something! We were super pleased with our stay and hope to be back soon!

CAMPGROUND RESPONSE / COMMENTS:

Wow! Thank you for the supercalifragilisticexpialidocious review. Looking forward to seeing you again.
Dec 11, 2023
Very personable employees, nice shower house, and everything was clean and well kept.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming back often. We appreciate you taking the time to comment about our staff, campground, etc.
Dec 10, 2023
Everyone was very nice and the grounds were very clean. The showers were modern and clean, I used them twice. Beautiful quiet area. We would definitely go again!

CAMPGROUND RESPONSE / COMMENTS:

Coming from you, who have been from coast to coast, we certainly appreciate your comments. Thank you. See you next time.
Dec 09, 2023
Very nice park. Level sites and plenty on room.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to hear you enjoyed your stay. Thank you for choosing LKT MTN KOA
Dec 09, 2023
To short but had to move on

CAMPGROUND RESPONSE / COMMENTS:

Hope to see you when you can stay longer. Thank you for commenting.
Dec 03, 2023
Great for families. Great shower/bath house. Some sites and cabins are very close but overall would visit again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to comment. Please know that we would try to move you to a different site to accommodate your needs if necessary. We have many sites with bigger outdoor areas. Although your rig was small, you had a larger party. We understand how a larger outdoor area would be better.
Nov 30, 2023
This facility is always super clean and well managed. We enjoy staying here multiple times throughout the year!
Nov 29, 2023
My wife and I stayed one night in late November on our way to Florida. Very nice staff at check in and campground looked very nice also. We wished the weather was nicer and we were staying longer. There looks like there is lots to see and do in the area.

CAMPGROUND RESPONSE / COMMENTS:

We'd love to see you back in the spring, our campground really shows beautiful Spring colors. Thank you for taking the time to comment. We appreciate you stopping by.
Nov 28, 2023
Nov 28, 2023
Nice area. Sites are very small and tight. Lots of crazy rules. I heard one employee yell at the kids on the trampoline “no inverted maneuvers!”. Seriously, he said that. Then there was the really obnoxiously loud beeping coming from the mechanical lift. It was so loud and annoying all day, even Saturday that you couldn’t relax. You could hear it at all corners of the park. The dog area was

CAMPGROUND RESPONSE / COMMENTS:

Crazy rules? Like most rules/laws, they are in place because of a previous incident or injury. We all abide by rules everyday. We are working to improve our guest experience, most work here has to happen during off peak months. We are sorry your stay was as you expected. Thank you for the comments.
Nov 27, 2023
This was our second time to stay at the KOA, we enjoyed our stay and the staff. I know we will be back.
Nov 27, 2023
Very hospitable staff, clean campground with lots of extra amenities
Nov 27, 2023
Clean, well kept facilities and campsites. Helpful communications leading up to the stay. People in the office were very friendly and helpful.
Nov 27, 2023
Wasn't aware of the county burn ban... Elderly resident informed us after I had a fire going in the firepit. Also need inventory for the campground's store. Camping essentials.

CAMPGROUND RESPONSE / COMMENTS:

Text messages are sent everyday about arrival information including Burn Ban. Did you receive your text messages? Maybe you are aware of KOA requirements for store supplies. We meet the requirements. Thank you for your comments.
Nov 27, 2023
Nice place but very expensive

CAMPGROUND RESPONSE / COMMENTS:

Thank you for commenting. Expensive compared to whom? We have many amenities, tucked in the mountains, close to Chattanooga and/or Lookout Mountain attractions. Base rate was only $61 for a full hook-up 50 amp back in site, including streaming WiFi. Add'l people add to the rate.
Nov 26, 2023
No problems to speak of. Unfortunate that a burn ban was in effect but that was not within the campground's control. The bathrooms and showers were really clean. The camp store was kind of barren but I believe that was due to the end of the camping season coming very soon.
Nov 26, 2023
Nov 26, 2023
Great campgrounds. The best bath/shower facilities.
Nov 24, 2023
Nov 23, 2023
Great visit during the stay. Easy to check-in. Close to all sites we wanted to visit.
Nov 22, 2023
This campground has such potential! I realize we stayed off season but. The site we had was horrible a good 10" off level. They had no consideration for campers, entire stay all we heard was constant beeping of the scissor lift. Leaves a foot deep. When we arrived we cooked on our blackstone. Then 2 staff members said no outside cooking or fires. We should have been told asap. Store had nothing!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear your stay was not as pleasant as expected. Potential? we are considering our guests in improving our campground. You stated you stayed in off-season. Our busy time for renewal projects. Fire ban is fluid, updated everyday. Thank you for your comments.
Nov 22, 2023
Quiet park which is nice. and the best shower facility on our 12 state, 2 week, trip!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for commenting about the bathrooms. We hope you enjoy the rest of your trip. Come back and see us.
Nov 21, 2023
Nov 21, 2023
Th÷ park was fine...getting to it on some narrow twisty roads was slightly challinenging.
Nov 20, 2023
Clean, private bathrooms with individual shower, sink, and toilet combo. Lots of things for kids to do.
Nov 20, 2023
This is a perfect example of why I try to stay at KOA campgrounds. The staff was professional and friendly, and it had the nicest restroom/shower area that I’ve ever seen. A beautiful mountainside campground that I hope to revisit again soon.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments.
Nov 20, 2023
One of the quietest KOA campgrounds, especially considering its proximity to the interstate.

CAMPGROUND RESPONSE / COMMENTS:

We are in the Appalachian Foothills, nestled in the valley between 2 mountains. Can be serene. We appreciate your comments.
Nov 19, 2023
Very friendly people clean restrooms and shower s.
Nov 19, 2023
Nice, clean and quiet campground. Full, private bathroom were a nice feature.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Lookout Mountain KOA.
Nov 18, 2023
Great staff, friendly and helpful! Bathrooms are the best we’ve seen in a campground! Thank you!
Nov 16, 2023
Staff were great and the Campground was very nice.
Apr 12, 2024
Great wifi. You can stream movies
- Bonnie Wehrmann on Google
Apr 11, 2024
Wow! The staff are Awesome! We have stayed at several KOAs & Lookout Mountain/Chattanooga West has the best bathrooms and showers ever! We were only passing through for one night. However, we are definitely going back to stay longer to enjoy their bathrooms & shower facilities! If you have not been to Lookout Mountain/Chattanooga West KOA, it is well worth your visit.
- The Hawks Family on Google
Apr 09, 2024
We were looking for a convient campground as we were traveling through the area. We got a nice pull-thru site . Dog friendly. I would stay here again. Nice view from Outlook Mountain.
- leigh hardy on Google