Alamogordo / White Sands KOA Reviews
Nov 03, 2019
The couple who live on site are always kind and courteous. And we look forward to seeing them Everytime we visit. However, this time, at one point another woman was at the front and she was rather rude with a nasty demeanor. Definitely not cut out for customer service. Also, thanks for putting up the cones around the rock pile behind the dumpster, per my husband's request. We'll be back soon!
Oct 31, 2019
*** The couple that were managing this KOA were very friendly and warm, also this KOA is in great shape with very clean bathrooms. Why not give 5 star? Impossible to sleep which is a must for me while traveling. I stayed in Cabin #2, a train runs right by the KOA at 1am, 3am and 4am. It blows its whistle loudly waking you up. I just got back to sleep when it happened again. You decide.

CAMPGROUND RESPONSE / COMMENTS:

I sorry about the train, that noise is out of our control.
Oct 23, 2019
Clean and friendly with nice amenities.
Oct 21, 2019
We stayed in the little cabins. They fit our needs perfectly. The bathrooms were very clean. The staff was very helpful and nice.
Oct 15, 2019
We had such a fun time staying in Alamogordo! Sandy was so helpful and they had plenty of activities to keep my two active boys busy. The cabins were great! Thank you so much!!
Oct 10, 2019
The fire pits were lovely.
Sep 18, 2019
Our favorite
Aug 12, 2019
We love this KOA and stay here any time we are in the area. The people are friendly. The price is right. The grounds, kabins, and bathrooms are clean, clean, clean!
Aug 12, 2019
Aug 12, 2019
Short, quiet stay. Grounds clean, staff friendly and cabin comfortable. Wish it had a small refrigerator!
Aug 05, 2019
Had a great stay! Bathrooms and cabins were super clean and everyone was very friendly
Aug 02, 2019
Jul 29, 2019
Friendly helpful service. We had a great time. Will be returning!
Jul 21, 2019
Excellent staff, extremely clean, enjoyed cabin. Pool was refreshing and well maintained . From others comments you might want to put a sign on the relief route- several had trouble finding it. As we had lived in area , we had no problems - but understood others did. Overall we enjoyed ourselves , met nice people , relaxed , and were pleased with our stay .
Jul 10, 2019
Jul 07, 2019
Very friendly staff went out of their way to be helpful. Pleasant site. Hope to come again.
Jul 03, 2019
We stayed in a cabin. The kids enjoyed the pool and it was easy to visit White Sands National Monument from there. The office also has sleds to borrow to take to White Sands, they kids LOVED it!
Jul 03, 2019
The staff was so pleasant and so nice, went above and beyond. The facilities were sparkling clean, the Kabin was very comfortable and it worked perfectly for our family of 4. Such thoughtful touches like the big tree planted next to the cabin for shade, charcoal grill fire pit and picnic table. This was a great way to travel for very little money. We will return for sure!
Jun 30, 2019
Wonderful and friendly staff! Thank you Sandy for making our stay pleasant and memorable. Facilities super clean and well maintained.
Jun 25, 2019
Nice place, checked in late at night and person on ATV was extremely helpful. The cabin was great, and we slept like kings on the wonderful mattresses provided. The bathrooms were great, with plenty of privacy! All in all it was a great stay during an epic trip.
Jun 20, 2019
Jun 17, 2019
Jun 17, 2019
First time staying in a cabin and we loved it! Room for us all. Comfy, quiet. Great experience!
Jun 11, 2019
Cabin and bathrooms were clean and comfortable.
Jun 10, 2019
Jun 04, 2019
Great pool with pool toys! Quiet, like divider walls and trees with birds
May 31, 2019
May 25, 2019
Great service, clean cabin. Overall, the best KOA we've ever stayed at!
May 18, 2019
May 18, 2019
May 17, 2019
Staff was hospitable and helpful. Bathrooms were very clean and tidy. Wonderful place to stay!!
May 17, 2019
Very comfortable!
May 14, 2019
Cute cabins, clean bathrooms, super friendly staff, rec room with multiple options, clean mid size pool, and the kids loved the playground area.
May 12, 2019
May 08, 2019
One of the most friendly and economical KOA.s that I have stayed at. I highly recommend this KOA!
Apr 09, 2019
Staff was amazing! Facilities were clean with lots of options for recreation.
Apr 04, 2019
My only complaint would be that the mattress was very firm. I stayed in cabin #2
Mar 31, 2019
One night in cabin. Everyone was friendly and helpful!
Mar 31, 2019
Mar 27, 2019
Excellent Staff, Location, and Amenities.
Mar 22, 2019
I was a little surpirsed this campground was in town...very clean and well maintained, nice place
Mar 21, 2019
Well run KOA with a little food prep area with microwave, etc. in the main building that would be convenient for those in cabins or tenting. The cabin I stayed in had the cutest little woodstove heater that kept me toasty warm. Best of all, this KOA is located a couple blocks off the main drag so is reasonably quiet at night.
Mar 19, 2019
Cabin was clean and warm. Always recommend KOA’s cabins to friends
Mar 17, 2019
Only there for a night, but the staff were very helpful and friendly and the cabin was great! We loved the space heater/feaux fireplace on a cool night.
Mar 01, 2019
Very friendly and gracious owners, who helped me locate a terrific chiropractor for a back injury I suffered while traveling. Staff was super friendly as well. The campground was nicely kept with landscaping featuring local desert plants. I will be back as soon as I've sorted my injury and can continue my exploration of southern New Mexico! Thank you to everyone who made my stay so enjoyable!

CAMPGROUND RESPONSE / COMMENTS:

I (Kelly) suffer with lower back issues that can ground me for days if I don't stay disciplined with my treatment. I am so happy that you were able to get relief here locally. Looking forward to seeing you in the future!
Feb 26, 2019
Had a good stay just wish the cabins were closer to the restrooms.

CAMPGROUND RESPONSE / COMMENTS:

That's great feedback - and we're addressing it presently. We're in the midst of creating a Cabin Village portion of the property have included a remote bathhouse in the plans. Should be done by mid-summer barring any major unforeseen issues arising.
Jan 25, 2019
Wonderful people. Clean, maintained. My concerns were: two of four showers were out-of-order. Perhaps the number of visitors who need a shower (ie., campers), are few this time of year. Still. Also, I stay in cabins. Temps dropped into the twenties. I arrived after dark. Both windows were drafty, and a half-inch gap under the door. Heater was insufficient to warm the room. COLD!

CAMPGROUND RESPONSE / COMMENTS:

This is relatively slow time of year so it's our best time to shut showers down for refurbishment. We're sorry for the inconvenience. We have a big cabin project in progress presently. Our current cabins will be rebuilt and two brand new ones are on the way. All will be located in our new "cabin corner" with upgraded outdoor amenities and landscaping. We're very excited.
Jan 03, 2019
We stayed in a cabin, very clean. The restrooms and showers were immaculate!!! Also, we arrived a little late. Management was very good about calling and leaving instructions on where to find the key. If I could give a rating of more than 5, I would do it! This place is HIGHLY recommended :)
Dec 12, 2018
Wonderful KOA. Staff was more than welcoming and very helpful. Our cabin was clean with an electric fireplace. Even complimentary coffee and cocoa for the cold mornings. Loved it!
Dec 02, 2018
Spectacular customer service for a good price
Nov 12, 2019
Amazing place! VERY TRAVELER FRIENDLY. We needed water and a place to shower after several days camping and hiking. They offered both with open arms. The water was free. We paid $5 each for a shower. I have been here four times over the last year. Each time the experience has been stunning. Also, the shower rooms are the best I have ever seen at a KOA. These folks love what they do.
- Stephen on Google
Oct 26, 2019
A wonderful campground. Roomy level sites with a great staff!
- Laurie Shriner on Google
Oct 26, 2019
Great stay here. Large, very clean park with unique sites. Each site is a good size and has its own slightly enclosed patio. Great private area to hang outside of the RV. Pool is a good size, clean, and was a great place to be during the heat. Didn’t use any of the amenities. Staff was extremely welcoming and personable the entire time. Would highly recommend you stay here when you visit White Sands.
- CJ Stevens on Google

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