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RV Reviews

Jan 23, 2024
Our camping space was nice with enough plants and trees around to make it feel like we we not too crowded. Had a little privacy and could enjoy the outdoors without being too close to others. It didn't feel like a parking lot. Thank you. We used the laundry and the machines were in great shape and did our laundry at a reasonable price. We had a great visit in the Keys!
Jan 23, 2024
Beautiful campground, unfortunately we can’t afford the astronomical prices. We will be looking to stay somewhere else. Best of luck!
Jan 23, 2024
Jan 23, 2024
The dog park was a joke. 80% of the dogs we saw (including ours) were a large breed (Great Danes, Labradoodles, ect) and it was nowhere near big enough for these dogs. It also smelled of urine no matter what time of day we went. Way too undersized. The sites are also way too crammed together. The pool heater was also broken for 5 or our 7 days and nothing was offered in terms of a discount.
Jan 22, 2024
Although the weather didn’t cooperate as well as we’d like, the park was clean, staff helpful and polite and the bonus was the cafe snack bar food. Our only disappointment would be the amount of golf cart traffic. We’ll be back next January!
Jan 22, 2024
Best of the best. Friendly and very courteous staff. Our 2 month stay was fabulous. Recommended to anyone to be in the middle of everything.
Jan 22, 2024
The campground location is prime. Landscaping is beautiful and provides privacy to each RV spot. The public areas pool, beach, pub, marina have superior amenities. All hook ups and bathrooms are equipped with modern facilities. The entire grounds are maintained flawlessly.
Jan 21, 2024
Beautiful well kept resort, great service. But the biting insects (even in the middle of day) made it so we don’t want to comeback. Was at two other resorts in the southern keys where the bugs we much better.
Jan 21, 2024
Beautiful campsite. Nicely laid out. A little tight getting into the site 508 due to the heavy foliage surrounding it. The KOA needs to trim back the foliage a lot. Had trouble finding the sewer hookups because they were so overgrown. Pool was extremely clean and so was the hot tub. The employees there were extremely friendly and helpful. Had a pull through site. Had 3 of there employees guide me.
Jan 21, 2024
Jan 21, 2024
Very friendly staff and well maintained! Clean bathrooms and a great atmosphere overall!!!!
Jan 20, 2024
We had to extend our stay due to my husband's illness. Nikki in the front office bent over backwards to get us 4 extra days. Eric and Danielle in the Cafe kept me fed with delicious food and Kim and Ashley from the bar kept me well "hydrated " while my husband recovered...Ashley was even sweet enough to bring me some bananas so I wouldn't have to venture out. We can't wait to come back next year!
Jan 20, 2024
Rude people running the front office at check in. I have stayed here before and this time check in was challenging
Jan 20, 2024
Excellent stay. Gorgeous facility. Nice friendly staff. Already made reservations for next year. Favorite KOA!
Jan 20, 2024
The Best in the Keys.
Jan 19, 2024
Nice place, but a bit too pricey. Need more lounge chairs at the pool. Need shade over the dog run.
Jan 19, 2024
Jan 18, 2024
Jan 18, 2024
Everything was well kept, and the campground staff workers were very friendly. We've already made another reservation for the summer.
Jan 18, 2024
We love the quality of the service, the facilities and location! Debbie checked us in and out and she was excellent: very helpful, gave great recommendations on area "must sees," etc. We booked 3 nights, but unfortunately, we experienced a mechanical problem in our RV that required us to leave a day early. Debbie was very gracious and understanding and gave us a refund for the 3rd night.
Jan 17, 2024
A beautiful resort in a good location.
Jan 17, 2024
Rudeness in the front check in office
Jan 16, 2024
Great park! Landscaping is perfect, extremely friendly and helpful staff. Only place for improvement would be food delivery to site
Jan 16, 2024
Great place, great location. April in the Marina store was excellent, her service and knowledge were top-notch!
Jan 16, 2024
I was a very enjoyable and relaxing stay. Staff were all professional and super friendly. The ground s and pool/hot tub were very well cared for. Will definitely stay here again.
Jan 16, 2024
Park was absolutely beautiful and the folks that work there were extremely helpful. I did pay for the upgrade for the waterfront sites which adds to the experience, highly recommended.
Jan 15, 2024
Awesome Beautiful Resort
Jan 15, 2024
The park was very nice and clean. The pool area was great. Had a great stay
Jan 14, 2024
My stay was magical. I brought my jet skiis, adventure bikes and travel trailer/toy hauler. The grounds were immaculate. There was always an abundance of staff to help with anything that might have been a problem. I rode my bicycle on the grounds. The pool and hot tub were conveniently located next to the bar/restaurant. The store was very well equipped with things you may have forgotten.
Jan 14, 2024
Both the staff and facility are awesome!
Jan 13, 2024
Was an amazing 1st time visit! Beautiful sites, friendly staff, great amenities and good value for what you get! The only recommendation that we would make is to have the amazing jacuzzi be for adults only.
Jan 13, 2024
Jan 09, 2024
High cost to stay but we'll worth it. Close proximity to Key West is a big plus. Onsite facilities like store and deli makes it easy to grab a snack or dinner. Only issue with the park is that some sites have been overtaken with chiggers. Our group had 6 sites and 3 of our members had to purchase multiple treatment items for bites. Park should spray each site, you get bit during setup, to lat
Jan 08, 2024
Fantastic campground! This was our second time staying and we are already planning on our next trip back in 2025! One of the nicest campgrounds we have stayed at. Would recommend this campground to anyone who is wanting to visit key west!
Jan 08, 2024
Been coming here for the past couple years. It has been wonderful!! Now the bad news. It is wonderful....they have just about finished the Luxury villas the offer and it has affected the service and capacity levels. The pool is much more crowded and the service at the bar is a long wait. Also, we just reserved for next year DEC 2024 and the rates have gone up. We will be cutting back our visits.
Jan 08, 2024
The KOA is extremely beautiful! Great care was taken in all the landscaping. My only concern was being a 45 ft class A motorhome some difficulties were present due to the size of the sites. I still had an excellent experience. I will definitely come back.
Jan 08, 2024
Well, We expect to have the same quality / service we add last 2 years (it was our third time at your KOA).... We went to your resort because you have a things to do with our childrens. Your heated pool was not heated for a week long), your inflate module on the water was deflated.... When we paid this amount we expect to have a resort well maintained....
Jan 07, 2024
Beautiful campground, lot's of features & well maintained since it was rebuilt. This was the 2ndond time in a year we've been there. HOWEVER, TV reception was very poor (not everyone has satellite TV) and something really needs to be done about the street lighting. My wife felt unsafe walking the dogs at night. More solar powered lights at the intersections would work.
Jan 07, 2024
Every campground should be like this !
Jan 07, 2024
Very nice campground and well laid out. Close to Key West and other amenities. The only thing I have negative is that I think the pricing is a bit too steep.
Jan 07, 2024
I probably would have gone full stars if the price per night was a little reasonable. The campground and facilities are impeccably well maintained and groomed. The cafe, Tiki bar and pool area are meticulous and the staff is super friendly.
Jan 07, 2024
Jan 07, 2024
Spots very close together, loud people after 10 pm & loose dogs.
Jan 07, 2024
Love this KOA BUT they really, really need to cut back the vegetation on the interior sites. Either you can’t get into your camper or the slides get pushed into the shrubbery making it virtually impossible to get access to the storage underneath. We couldn’t even get to our picnic table without ducking under a slide. Also the speed bumps seem wholly unnecessary. No fun to drive over!
Jan 06, 2024
This place is beautiful! And all sites are kept neat and clean! Sites are landscaped for some privacy! The best KOA I have been to!
Jan 04, 2024
Jan 04, 2024
Great staff, beautiful kampground, lots of activities, beautifully landscaped ! My site was a little hard to back in but, all in all a great time !
Jan 04, 2024
Staff was very helpful in accommodating our stay. Grounds were immaculate and the location was amazing.
Dec 27, 2023
ALL the staff were so friendly and helpful - from check in, to the bartenders, to the nice gentlemen who helped us top up propane, and to most importantly the nice young man that warned us there was a lot of spray for weeds and we should wash our dogs paws after the walk! Such a caring group! There is so much to do and if you want to stay quiet you can too - it's all up to you! Best Place!
Dec 26, 2023
It was amazing. Pricey but great. The staff was amazing.
Apr 30, 2024
This place was frickin fantastic, employees were great, bath houses were beyond clean, bus stop to downtown key west right out front, pool great, bar great, food good, highly recommend, I'll be back
- william grainge on Google
Apr 30, 2024
I highly recommend Sugarloaf Hotel for both RV and hotel guests. It is beautifully maintained and the service is wonderful. You have any problem, the staff will attend to your needs quickly. Loved the pool and accommodations. The beach was just ok. Not used to rocky grounds in the water, but the sand and chairs were good. All the amenities were fantastic, especially the wash and dryer. The only thing that I wished they had was a dresser or a chest of drawers. Otherwise this is a wonderful place to enjoy. As I read other reviews, came across the no seeums and read they are abundant in this location. Not knowing anything about this while vacationing I got bitten very badly but not my husband. In spite of this, it's still a wonderful place. Next, I'll bring the bug spray.
- margie molnick on Google
Apr 29, 2024
Amazing customer service. Daisha (a workamper) was extremely nice and informative over the phone. Beautiful campground close to the keys.
- paisley on Google